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Reviews of Residencial Portuguesa

3 out of 5
Residencial Portuguesa
Travessa Coronel Pacheco, 11, Porto

Reviews

6.6
Rating 10 - Excellent. 30 out of 241 reviews" "
Rating 8 - Good. 81 out of 241 reviews" "
Rating 6 - Okay. 72 out of 241 reviews" "
Rating 4 - Poor. 33 out of 241 reviews" "
Rating 2 - Terrible. 25 out of 241 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bruna Marisa Marinho Morais da

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is beautiful and the staff is very friendly.
Stayed 3 nights in Sep 2023

10/10 Excellent

Caleb

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great and staff were very nice.
Stayed 3 nights in Sep 2023

8/10 Good

Louise

Stayed 3 nights in Aug 2023

10/10 Excellent

Aurangzeb

Stayed 1 night in Aug 2023

2/10 Terrible

Roman

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

4/10 Poor

geoffrey

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t judge a book by its cover. The street appeal is unappealing. The interior and rooms are period (blue and white tiles on the walls, original wood flooring) and are well maintained and upgraded. The owners did a beautiful restoration by adding modern amenities but kept the old world charm. The room was spacious and the bed was very comfortable. All common areas as well the room were spotless and clean. The location is 5 star. Easy walking access to the airport metro and in the old section of Porto. Highly recommend this property.
Stayed 2 nights in Jun 2022

10/10 Excellent

Hildebrandina

Stayed 2 nights in Apr 2022

10/10 Excellent

Gethin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes excellent
Stayed 3 nights in May 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
I dis not stay there.. it was awful the building, the reception area. Like it was 1950 in a bad way. The outside building falling, the fron door with graffity
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
This is an old hotel in a very old neighbourhood. The staff are friendly and polite. It’s cheap but not nasty. Lots of good neighbourhood bars and restaurants within a minute or two. This is more a travellers hotel than a tourists hotel; there is no bar or swimming pool but it is safe and clean.
Stayed 3 nights in Jun 2020

8/10 Good

Lyna

Travelled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Pleasant stay
Great location, friendly staff, comfortable bed, cheap. The hotel needs some refurbishment
Stayed 3 nights in Nov 2019
Response from santos on Dec 11, 2019
Bom dia Obrigado pelo seu comentário Atenciosamente

4/10 Poor

Verified traveller

Travelled with group
Stayed 2 nights in Nov 2019

8/10 Good

Kenneth Peter

Liked: Cleanliness, staff & service
A great base for a few days and at a good price
Nice old building but showing it’s age. Shower needs some TLC. Very good staff, made one feel welcome and safe. Good location to get anywhere by foot. I would use in the future.
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Friendly front desk. Clean, safe room. Not far from historic Zone.
Stayed 2 nights in Oct 2019

2/10 Terrible

Larry

Disliked: Cleanliness, property conditions & facilities, room comfort
NO SLEEP!
There were drunks yelling in the street until 5 am. Got NO SLEEP!
Stayed 1 night in Aug 2019
Response from Miranda Ramos on Sep 12, 2019
Completamente Desnecessário e Despropositário o seu comentário... Que Culpa temos Nós do Barulho da Rua?!!! Se fosse a caminhar na Rua e a mandassem calar o que fazia?? Tenha Noção do que escreve...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Excellently centrally located, authentic hotel. No airco in the room, and loud at (Friday) night, but good pick all together.
Stayed 1 night in Jul 2019

6/10 Okay

Helen

Liked: Cleanliness
good location low cost accommodation
Residencial Portuguesa is good if all you want is basic en suite accommodation at a very reasonable rate (i.e. a bed, a toilet and shower) within walking distance of the old town centre (it is only about 5 minutes’ walk from the Clerigos Tower). The bed was comfortable enough, and the bathroom - although extremely small - was (like the room) clean and had a good shower with plenty of hot water. But do not book this place if you want any 'luxury' or a quiet night. Examples of the basic facilities were: there was no heating or air-con, the 'free toiletries' were one small bar of soap and 2 sachets of shampoo (for 3 nights), I had no room service, the TV screen was smaller than an A4 piece of paper, there was only one socket available in the bedroom (which was loose!), there was no wifi, and there were no blackout drapes/curtains (as described in the listed facilities). The main problem I had with the room was with the noise from the local area (I stayed at the weekend so maybe it's quieter in the week?). Last point: I wish that you were given a key to the outside door instead of having to ring the bell to be let in every time you returned to the place. (Having said that, there was never any delay waiting to be let in, and they were also very helpful in letting me leave my bag for a few hours longer after checking out).
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Don't be fooled by the pictures.
The people spoke NO English. They did not try to assist us in any way. Wifi only in 'lounge' area, but no privacy as someone is always watching TV. Wifi is non existent in room. Shower cubicle in the room was tiny!! Room was very cold.
Stayed 3 nights in Jan 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Overall a bad experience. The room needs heating, is absolutely freezing in the evening. Old bilding and unfortunately very noisy, you can hear people on the street as well as seagulls in the morning. You have to buzz in everytime you want to get inside at reception and you can't hang shower head to name a couple of examples. You get what you pay for, is definitively not luxury but is not comfortable at all. The hosts were nice but the accommodation needs improvements
Stayed 1 night in Jan 2019

10/10 Excellent

gene

Liked: Cleanliness, staff & service, room comfort
Reasonably priced and comfortable
Inexpensive clean accommodations in a very convenient location. It’s an old building don’t expect luxury but it’s a definite authentic Portuguese experience . generally quiet but occasionally you can hear drunken partiers outside. It is a quaint quiet little neighborhood but it’s within short walking distance of the central city
Stayed 8 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Central location. Five minutes walk from the Metro.
Stayed 7 nights in Sep 2018

6/10 Okay

Pierre

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Staff & service
Very traditional hotel run by local family.
Very pleasant experience. Traditional hotel in a rather old building. Nothing fancy, just aunthenic.
Stayed 1 night in Aug 2018
Response from Miranda Ramos on Aug 22, 2018
Tank You. We hope you came to visite us again,

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Street was loud all through the night and therefore did not sleep well. Was charged more than was listed on Expedia for the room. Have to ring doorbell and wait for someone to let you into the hotel. Shower was in the room (no privacy).
Stayed 1 night in Jul 2018
Response from Miranda Ramos on Aug 29, 2018
Falsas Declaração! NÃO COBRAMOS MAIS, o que pagou a mais e devia saber foi a Taxa Municipal de 2 € por dia por pessoa. Quanto ao barulho da rua não podemos proibir que passem nela...

6/10 Okay

Andrew

Disliked: Staff & service
Ok older hotel if on a budget.
It is run by a nice older couple who checked us in although they couldn't find our reservation. At check out they explained that they thought my reservation was a no show and charged my credit card. So they gave me the cash back of what I paid at check in. There is no elevator or a/c. Room and beds were fine. Bathroom looked rough. Was able to walk to everything we wanted to see in Porto.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
A pleasant stay :)
Very good location 10min walk from metro. Few steps away from major attractions. Owners very friendly eventhough they don't speak English. Some refurbishment needed. I recommended.
Stayed 3 nights in Jun 2018

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy to be in Porto again
We appreciate the value for money and the warm welcome Thanks
Response from Miranda Ramos on May 16, 2018
Tkanks You. We Hope you retorn, Best Reguards. Residencial Portuguesa

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hosts were the most pleasant and helpful.Saved us from much wondering, looking for things and being lost. Portp can be easily get lost in. The streets change the names and intersect in odd ways, and it is hard to see landmarks. They guided us perfectly!
Response from Miranda Ramos on May 19, 2018
Muito Obrigado. esperamos voltar a recebê-los. Cumprimentos, Residencial Portuguesa

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
had a worst experiece in portugal
internet only at the lobby. reserved different room. room door broken. no elevator. the worst thing was that i booked a rooom with private bathroom with a bidet but i used shared bathroom. they said i booked cheaper one but my itinerary says i have a bidet in my room. if it was their mistake, they were supposed to give me a right room or not to ask pay more money.
Stayed 1 night in Nov 2017

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
Position was good but a little hard to find room was fine with a new shower which was good
Stayed 3 nights in Jul 2017
Thank You. Hope to se you soon. Reguards, Residencial portuguesa

8/10 Good

cheap & central

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and central hotel. Rooms are very basic and clean

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great location
Its very great located. Its runs by older couple. They dont speak EN but very friendly and polite. Everything was fine just room needs a heater. During night was below 0 Celsie and was freezing there.

8/10 Good

Marie-Michele

Liked: Cleanliness
Disliked: Room comfort
The room was very clean and located at the center of Porto which for me are two very important things. Our stay was in November and it was very very cold in the room . I slept with 4 sweaters and a tuque . There was no heaters in the room but lots of nice heavy blankets which didn't see mm enough at that time . The staff didn't speak English but they were all very friendly , kind and helpful I believe we were really close to some good nightlife which means there was a lot of people on the street having fun and we could hear them very well Overall , it was clean and affordable but if you are visiting in November I would bring lots of clothes :)

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
the staff doesn't speak english it's ok if you look for a cheap place, don't expect for alot, it looks like a ghost house, but tidy.

6/10 Okay

Douglas, Delray Beach, FL

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
A Place to Lay Your Head
Stayed three nights. Room was good size although a bit musty even with the window open. I nearly broke my fingers trying to close the window as it weighs a ton and there are no springs. Run by an older couple who only speak Portuguese. This guest house is in need of TLC, although the bathroom seemed to be somewhat updated. There is no housekeeping service even though I stayed for three nights. Neighborhood is a bit gritty, but seems safe. There are lots of cafes, bars and restaurants in the immediate area, although at night it is relatively quiet - good for sleeping. Close to all of Porto's main sights and a 3 minute walk to the Trindade metro.

6/10 Okay

Ivan, spain

Liked: Cleanliness, staff & service, property conditions & facilities
Good for your $
It is a old pension located near the city center (10 min walking). It is perfect if you need a cheap place to sleep while waiting for the bus to catch a cheap ryanair flight. The room was very simple, but clean. The staff is very kind and friendly. The bad things are poor or inexistent wifi in the rooms and some noise from the streets. You get what you pay for!

6/10 Okay

Steve, boston,MA

Liked: Cleanliness, staff & service
Nice and close to Metro station
If you are looking for luxury this place is not for you. For our needs it was perfect. We needed a place within easy walking distance to the Metro station. It was clean and quiet with minimal services. Easy to walk to the river area and other historical sites in town. Many restaurants nearby. The price was only 29 Euros which we felt was a very good deal.

2/10 Terrible

Angelo, chatham ,Kent

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel,very old construction.
Love the town,definitely go back to porto,but not that hotel
shower,very small and dirt
room windows,damage and glass broken
very old furniture,floor not fixed properly.
winds under the window,and all over.

8/10 Good

Sean

Liked: Cleanliness, staff & service
We were able to check in about 2 hours early which was really helpful and the Gentleman at the desk was so unbelievably nice and helpful. He helped us locate parking which was so appreciated because it's really difficult to find long term free parking. The room was nice, small and quite clean. Our only problems was that the bed was not very comfortable and the room/bathroom were just a little too small. Our luggage occupied what little floor space was available. Overall though it was a nice place to stay with a great location near the center of town, which does mean it was a little noisy at night, you really get what you pay though and I'd gladly stay again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, room basic but for price was good, no lift which isn't ideal. Overall stay was Ok.

8/10 Good

Jim, Chicago

Liked: Room comfort
Disliked: Property conditions & facilities
Great Value, Great Location, Bad Wifi
Great value in heart of Porto. Great location. Wifi is very bad only works in lobby though.

6/10 Okay

Sue, UK

Disliked: Property conditions & facilities, room comfort
A good location for city centre
We wanted a cheap, clean bed for a few nights and this was it. Unfortunately the bed was very creaky. The window did not close properly and people stood outside to talk all night on a Friday night. The shower was OK but there was no 'knee room' to sit on the loo.

8/10 Good

Agnieszka, Warsaw, Poland

Liked: Cleanliness, staff & service, room comfort
Very nice and clean
Very nice and clean, quite near to the center of Porto.

2/10 Terrible

johnny, hong kong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
old and small room
no life and not convenice to the luggage traveller. and the hotel is at mid hill and need to walk uphill and feel hard when carry luggage.the room is very small and old.

8/10 Good

Adam, London

Liked: Cleanliness, staff & service, room comfort
Great value
Great value, location opens up other interesting parts of Porto thhat you'd miss staying where all of rhe touists stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
It's a lovely little place in central Porto. Close to Tinidade station in a lively area. It's basic, but you get plenty for little you pay. I found it very cute.

6/10 Okay

Yuri, London

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Cheap, noisy, but very good location
The location was good, it was very cheap. It was very noisy at night, because a few pubs were open late in the street, we could also hear a door bell from the reception, which was rather annoying. The bathrooms were very poor also, it looked like the furniture was from the 1970's. But the staff was very nice and helpful.

10/10 Excellent

Vero, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in city centre
My father and I had an excellent stay at Residencial Portuguesa. The staff were very friendly and accommodating and, even though we don't speak Portuguese, we were still able to communicate in Spanish and English. They were very friendly and gave us great restaurant recommendations and other tips. The hotel is located in a quiet, fairly residential part of Porto, but it is very close to the city centre. We were able to get around on foot and really experience the city. We felt very comfortable at the Residencial Portuguesa and would recommend it to anyone trying to visit Porto on a budget!

6/10 Okay

Pierre, Canada

Disliked: Property conditions & facilities, room comfort
One night in Porto
Great location Street very noisy until 4 am