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Reviews of Hotel Madrid

1 out of 5
Hotel Madrid
Andrés Mellado, 5, Pontevedra

Reviews

7.6

Good

Rating 10 - Excellent. 20 out of 78 reviews" "
Rating 8 - Good. 31 out of 78 reviews" "
Rating 6 - Okay. 17 out of 78 reviews" "
Rating 4 - Poor. 6 out of 78 reviews" "
Rating 2 - Terrible. 4 out of 78 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

John

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, even that the front desk was under pressure, because Loya of check in’s at the same time.
Stayed 1 night in Sep 2023

10/10 Excellent

Libia

Liked: Cleanliness
Stayed 1 night in Jun 2023

8/10 Good

María

Travelled with family
Liked: Cleanliness
We were offered parking space and we had to find a public parking near the hotel.
Stayed 1 night in Jun 2023

6/10 Okay

Si

Stayed 1 night in May 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Loud and not so clean
The photos are a little misleading and make the rooms seem nicer than they are. A bad smell of cigarette smoke hit us as soon as we opened the door and when we tried to air it out by opening the window, the outside air smelled bad too. The floors were dirty and it was just uncomfortable because it didn’t seem that clean. You can also hear everything. There were loud noises coming from the street, but also the hallway and rooms next to us. The person next to us arrived late and slammed the door and you could hear him moving around in his room, so it was hard to get a good night’s sleep and we needed ear plugs. Just not really all that pleasant.
Stayed 1 night in Apr 2022

10/10 Excellent

Tomé

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay
Hotel is very walkable around Pontevedra and staff friendly. Everything went fine, they have a place where you can leave a bike, but with a locker. And it will be safe.
Stayed 1 night in Sep 2021

8/10 Good

MARK

Travelled with partner
Liked: Staff & service, amenities
Excellent location Close to food shops cafes and right on the Camino
Stayed 2 nights in Sep 2021

6/10 Okay

Leigh

Basic but inexpensive
Just average and basic. Nothing special but a reasonably priced room if your just looking for a cheap sleep.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It's okay, I could walk there and find it from the train station easily. It's close enough to the old city. The attached restaurant wasn't much though, and the shower from the room next to mine was very loud. Functional.
Stayed 1 night in Jul 2018

8/10 Good

Denise, Newcastle

Liked: Cleanliness, property conditions & facilities, room comfort
Good for one night on Camino Portugese
Simple clean hotel . Comfortable for a nights rest whilst walking the Camino. Just round the corner from centre of town.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2018

8/10 Good

JASON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to city center
Nice hotel for this budget price, excellent customer ser ice

10/10 Excellent

Alfredo Carlos

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Muy cómodo y tranquilo. Las camas también ortopédicas
Stayed 1 night in Feb 2024

8/10 Good

Alba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Pedro Elias

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gracias
Muy bien, En todo sentido de la palabra
Stayed 1 night in Jan 2024

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien y el desayuno barato
Stayed 1 night in Oct 2023

8/10 Good

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities
No funcionaba la tele ni el aire acondicionado
Stayed 1 night in Sep 2023

6/10 Okay

Maria del Pilar

Liked: Cleanliness
Stayed 3 nights in Sep 2023

8/10 Good

assumpcio

Stayed 1 night in Jun 2023

8/10 Good

Javier

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Jesús Garavís

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El precio bien y el servicio correcto. Hotel céntrico con parking propio que es un añadido importante hoy día si viajas en coche particular.
Response from Recepción on Dec 12, 2022
Muchas gracias por su valoración, los comentarios nos ayudan a mejorar y a comprobar si nuestros clientes están satisfechos. Esperamos que vuelva. Un saludo

6/10 Okay

ALberto

Business traveller
Liked: Staff & service, room comfort
Hotel barato en el centro
El personal del hotel es muy atento, pero al ser un hotel de una estrella está un poco antiguo en su interior. La habitación estaba bien para pasar una noche, lo único que como decían en otras reseñas el olor del bote sinfónico del baño era un poco desagradable aún estando tapado con una toalla. La solucion cerrar la puerta del baño. Por lo demás bien, tiene parking, está bien comunicado y el precio es bueno.
Stayed 2 nights in Dec 2022

10/10 Excellent

Raquel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy atento. Muy cómodo
Stayed 1 night in Oct 2022

10/10 Excellent

Monika

Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

JOSE LUIS

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2022

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel céntrico, cómodo y lo mejor que nos dejaron entrar con las perras. Volveremos.
Stayed 1 night in May 2022

8/10 Good

Marta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relación calidad precio está muy biennnn
Stayed 3 nights in Apr 2022

4/10 Poor

Jolanda

Stayed 1 night in May 2022

10/10 Excellent

Fabiana

Stayed 1 night in Feb 2022

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Normal. Conforme o anunciado.
Stayed 1 night in Nov 2021

10/10 Excellent

José Francisco Cacabelos

Stayed 1 night in Nov 2021

6/10 Okay

Maria

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Esta bien situado cerca del centro.
Stayed 1 night in Oct 2021

10/10 Excellent

Blas jose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

2/10 Terrible

Lorenzo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nefasto.
Nefasta experiencia.
Stayed 1 night in Aug 2021

10/10 Excellent

Mauro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel muy agradable con personal muy atento
El personal del hotel es muy amable y de mucha ayuda. Muy simpaticos. No es un hotel lujoso pero confortable, muy central y está bien. Lo mejor, aceptan mascotas.
Stayed 1 night in Aug 2021

10/10 Excellent

Paulo

Stayed 1 night in Aug 2021

4/10 Poor

Manel

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
El personal era muy amable y te ayudaba en todo. El hotel está muy céntrico y es bastante tranquilo. Pero las instalaciones son viejas. Más que un hotel parece un hostal con necesidad de reforma. La cama fue lo peor. El colchón era muy incómodo. Me costó mucho dormirme. Me sabe mal por el personal, que era muy amable, pero no repetiríamos.
Stayed 2 nights in Aug 2021

10/10 Excellent

Salva

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Está limpio y bien ubicado. No es mal sitio pero es pequeño, viejo y caro para lo que ofrece.
Stayed 1 night in Aug 2021

6/10 Okay

Raquel

No repetiría
Pasamos dos noches y ninguna de ellas se durmió bien, había mucho ruido de madrugada de otros huéspedes. Es un hotel bastante antiguo, con habitaciones sin reformar y la limpieza no me gustó mucho.. pelos en el baño y sábanas manchadas, que supongo que sería de lo vieja que eran. El personal que nos atendió era simpático, nos explicaron todo lo que podíamos ver. Uno de los desayunos lo hicimos en la cafetería que tienen allí y no muy bien.. solo tenían pan de molde, y poca variedad para poder echarle. Dejamos el coche en unos aparcamientos que hay delante del hotel. Lo mejor que tiene es la ubicación, al lado del centro.
Stayed 2 nights in Aug 2021

8/10 Good

Maite

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fenomenal
Fantastico la ubicación, las camas, me encanto después de la decepción en Vigo, pudimos dormir para seguir el camino Portugues
Stayed 1 night in Aug 2021

6/10 Okay

Patricia Dago

Stayed 1 night in Jul 2021

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2020

8/10 Good

Maria Edneide

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Esther, Madrid

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Había bichos por las paredes. Le dieron una habitación triple y eso que había contratado una individual, por lo que fue muy incómodo moverse por la habitación, pues ya era pequeña de por si. La recepcionista muy amable y agradable
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Stayed 5 nights in Aug 2019