The good: This place was pretty amazing. Plenty of room for our group of 15. The house is beautiful, sitting in a secure neighborhood. It was nice to have bathrooms attached to each bedroom. The kitchen had plenty of glasses, utensils, and cookware. The pool was clean when we arrived, and even had someone checking the chemicals mid-stay. The A/C worked well, which was certainly needed as it was a hot week. There was plenty of room for everyone to sit around the tables during meals, and to relax on the living room sofas. The views out the master bedroom was incredible, with giant windows along one wall. We were walking distance to 5th avenue and all the shopping, bars and restaurants.
The not so good: communication wasn’t great. We didn’t get check-in instructions and had to message multiple times. Finally Martina messaged us one day before our arrival and said we could not check in until 4:00, even though the listing said check-in was at 3:00. When we did get inside the house, there was a welcome book, but it only had a couple of pages with very minimal information.
There is daily housekeeping (except for Sunday), and they have their own keys, so they come in a side entrance whenever and without any notice. By the end of the stay we were all out of toilet paper, which I would have expected to be replaced with daily housekeeping.
Then on the day we checkout, (which was supposed to be at 11:00) the cleaners came in at 9:00 and started cleaning. One room had left early, so they started completely cleaning that room. Then they moved onto other rooms and started bringing out our stuff. We ended up leaving by 10:15 because it was so awkward and rushed.
Most of the pictures of the house are accurate, but the colored pool lights never worked and the outdoor furniture was different. But the most deceiving was the beach. In the pictures it looks descent sized. Yes, we were expecting seaweed and there was quite a bit. But there was only a very small area to walk in front of the house. Wide angle lenses make the beach look bigger than it was.
Overall: We had a great time and really enjoyed our stay. For the price, there were a couple of little things I would have expected to be better, including the communication. All of our friends and family were impressed and had a wonderful week.