[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire condo # El Faro Coral 103 -Poolside Fun-Susan Mattingly Beachfront condo in Playa del Carmen with kitchen ![On the beach](https://images.trvl-media.com/lodging/30000000/29630000/29627600/29627539/6c2c8bbc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/30000000/29630000/29627600/29627539/c5be4cea.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor dining](https://images.trvl-media.com/lodging/30000000/29630000/29627600/29627539/755b5bfd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![TV, DVD player, books, stereo](https://images.trvl-media.com/lodging/30000000/29630000/29627600/29627539/9cf5c14b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/30000000/29630000/29627600/29627539/6da6c8c2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location At El Faro Beach Resort, experience the ultimate Caribbean getaway in a luxurious poolside condo with breathtaking ocean views. Unwind on the beach or stroll along famous 5th Avenue for shopping and dining. Enjoy unparalleled ocean vistas from your private retreat. 9.4 Exceptional ### Entire condo 3 bedrooms2 bathroomsSleeps 61000 sq ft ## Popular amenities - Dryer - Washer - Air conditioning - Kitchen ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire condo to yourself and will only share it with other guests in your party. ### El Faro Coral 103 -Poolside Fun-Susan Mattingly Relax-Unwind in this prime 3 bedroom poolside condos that faces directly out to the beachfront. Come enjoy the stunning beauty of the Caribbean in a luxury El Faro Beach Resort condominium with unparalleled views of the ocean. Playa del Carmen, one of the world's hottest destinations, boasts the gorgeous Caribbean ocean, white sand beaches, and the famous 5th Avenue shopping and dining area. PLEASE NOTE: Parking is $15 a day. Please request payment form in advance. ## Property amenities ### Beach - On the beach ### Pool/Spa - Communal pool ### Internet - Available in the condo: WiFi ### Parking and transportation - Car not required ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Ice maker - Microwave - Oven - Refrigerator - Spices - Stovetop ### Bedrooms - 3 bedrooms - Bedsheets provided ### Bathroom - 2 bathrooms - Bathtub - Bathtub or shower - Hair dryer - Towels provided ### Entertainment - Books - DVD player - Stereo - TV with cable/satellite channels ### Laundry - Laundry facilities - Washing machine ### Comfort - Air conditioning ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessibility - Smoking not allowed ### Services and conveniences - Iron/ironing board ### Location highlights - Near a health/beauty spa - Near a zoo - Near the ocean ### Things to do - Arcade/game room - Birdwatching nearby - Fishing nearby - Golfing nearby - Horseback riding nearby - Jet skiing nearby - Kayaking nearby - Motor boating nearby - Mountain biking nearby - Parasailing nearby - Sailing nearby - Snorkeling nearby - Spelunking nearby - Surfing/bodyboarding nearby - Swimming nearby - Theme park nearby - Water skiing nearby - Wildlife walks nearby - Windsurfing nearby ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) - Deadbolt lock ### General - Unit size: 1,000 square feet ## Similar properties ![Pool](https://images.trvl-media.com/lodging/75000000/74260000/74259100/74259019/759423b2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oceanfront Condo w/ Stunning Views/Private Terrace Downtown Playa del Carmen - Ocean view - Pool - Kitchen - Free WiFi 8.8 Excellent 16 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=74259019&PinnedHotelID=74259019&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/75000000/74260000/74259000/74258914/bb8e5da3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxury 3BR Coral 104 with Beachfront Views! 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Downtown Playa del Carmen - Pool - Kitchen - Free WiFi - Air conditioning 10 Exceptional 2 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=63116767&PinnedHotelID=63116767&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/115000000/114950000/114940600/114940541/1d3eed0d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxury beachfront Condo with 3 Bedrooms & Ocean View - El Faro Residences Downtown Playa del Carmen - Pool - Kitchen - Free WiFi - Laundry 10 Exceptional 3 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=114940541&PinnedHotelID=114940541&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/64000000/63360000/63358200/63358159/66008362.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Surf 405, Condo - LUX Oceanview 3BR - At El Faro Downtown Playa del Carmen - Pool - Kitchen - Free WiFi - Laundry 10 Exceptional 17 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=63358159&PinnedHotelID=63358159&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/75000000/74260000/74259000/74258920/df4f65c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxury Rooftop - 2bdr PH Coral 402 at El Faro Downtown Playa del Carmen - Ocean view - Pool - Kitchen - Washer 9.4 Exceptional 54 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=74258920&PinnedHotelID=74258920&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/75000000/74260000/74259000/74258918/2eeaa3ed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oceanfront 3bdr Jewel - Coral 303 at El Faro Downtown Playa del Carmen - Ocean view - Kitchen - Washer - Dryer 9.6 Exceptional 67 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=74258918&PinnedHotelID=74258918&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in time starts at 4:00 PM Minimum check-in age: 24 ### Check-out Check-out before 10:00 AM ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Onsite parties or group events are strictly prohibited Host has indicated there is a carbon monoxide detector on the property Host has not indicated whether there is a smoke detector on the property Safety features at this property include a deadbolt lock This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation ### We should mention A car is not required for transportation to and from this property ### Property is also known as True Beachfront El Faro Coral 103-susan Mattingly Condo True Beachfront El Faro Coral 103-susan Mattingly True Beachfront El Faro Coral 103-susan Mattingly Condo True Beachfront El Faro Coral 103-susan Mattingly True Beachfront El Faro Coral 103 susan Mattingly Condo True Beachfront -El Faro Coral 103-susan Mattingly True Beachfront El Faro Coral 103 susan Mattingly 685 ## About the area Located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, this condo is near theme parks and on the beach. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xcaret Eco Theme Park and Xplor Theme Park. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Be sure to check out the area's animals with activities such as game walks and birdwatching. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) [View more Condo rentals in Playa del Carmen](https://www.expedia.ca/Playa-Del-Carmen-Condos.d601751-aaCondos.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6¢er=20.62793,-87.07018&zoom=13&channel=expedia-HotelInformation&maptype=roadmap&scale=1&path=color:0xFFFFF|weight:2|fillcolor:0x005AEB7F|enc:sw%7C%7CBr%7BlrO%3FO%3FQ%3FO%40O%3FQ%40O%40Q%40O%40O%40OBO%40QBOBOBOBQBMDQBMDOBODODMDOFODMFODOFKFOFMFOFKFMHMFMHMHMHKHMHKHKHKJKHKJKJKHKJIJKJIJILKJGJILIJILGLIJGLGLGLGLGLELELGNELELENELENCLCNELCNANELANCNANALCN%3FNANANAL%3FN%3FN%3FN%3FN%3FN%3FL%40N%40N%40N%3FNBL%40N%40NBN%40LDN%40LBNDLBNBLDNDLDNDLDLFLDLDLFLFLFLFLFJHLFJHLHJHLFJJJHJHJJJHJJHJJJHJJJHJHJHJJLFJHLHLFLHLFLFJFNFLFNFJFNDNDLFNDNDLDNDNBNDLBPBLBPBNBNBN%40PBN%40N%40N%40N%40P%40N%3FP%40N%3FN%3FP%40NAP%3FN%3FNAP%3FNAPANANANANCPANCPCLCPCNCNCNENCLEPELENENGLENELGNGLGNGJGNGLGLILGLIJILGJKLIJIJILKJIJKJIHKJKJKHKHKJKHMHKHMFKHMHKFMFMHMDMFMFMFMDMFMDODMDOBMDODMBOBMBOBMBOBO%40OBM%40O%40O%40O%40O%3FM%40O%3FO%3FO%40OAO%3FM%3FOAO%3FOAOAMAOAOCOAMCOCOCMCOCMCOEMEOCMEMEOEMGMEMGMGMGMEMIKGMGMIKIMGKIKIMIKKKIKIKKIKKIKKIKKKIMIKIKIMIKIMIKGMIMGMGMGOGKGOGMEOGMEOGMEOEOEMCQEMCOEOCOCOCQCMCQAOCQAOAOAOAOAQ%3FOAQ%3FO%3FO%3FQ&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=z5leXYVv-9ALHuBD7mKo15i2R4c=) Playa del Carmen, MEX ### What's nearby - Playa del Carmen Main Beach - 2 min walk - 0.2 km - Quinta Avenida - 3 min walk - 0.3 km - Mamitas Beach - 6 min walk - 0.6 km - Playa del Carmen Maritime Terminal - 11 min walk - 1.0 km - Playacar Beach - 11 min walk - 1.0 km ### Getting around - Cancun Intl. Airport (CUN) - 51 min drive ### Restaurants - ‪Cervecería Chapultepec - ‬3 min walk - ‪Zenzi Beach Club - ‬1 min walk - ‪Fah Restaurant Bar - ‬3 min walk - ‪Mi Jardin Secreto - ‬3 min walk - ‪Restaurante Tropical - ‬3 min walk ## Frequently asked questions ### Is El Faro Coral 103 -Poolside Fun-Susan Mattingly pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at El Faro Coral 103 -Poolside Fun-Susan Mattingly? > Check-in begins at 4:00 PM. ### What time is check-out at El Faro Coral 103 -Poolside Fun-Susan Mattingly? > Check-out is at 10:00 AM. ### Where is El Faro Coral 103 -Poolside Fun-Susan Mattingly located? > Located in Downtown Playa del Carmen, this condo building is within a 5-minute walk of Frida Kahlo Museum, Playa del Carmen Main Beach, and Quinta Avenida. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## El Faro Coral 103 -Poolside Fun-Susan Mattingly Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 29 8 - Good 3 6 - Okay 4 4 - Poor 1 2 - Terrible 0 ### 9.4/10 Cleanliness ### 10/10 Excellent #### Adriana W. Jun 5, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Luna encantada unit D1 playa del Carmen We had a very nice time at Luna encantada , very friendly staff and located just a few minutes from ferry to Cozumel and 5th avenue .Very convenient walk distance to Walmart to do groceries . Sargazo was very bad at this time of the year . Hopefully it will change . ##### Adriana W. Stayed 7 nights in May 2025 This review was submitted before 2018 and has not been verified. ### 10/10 Excellent #### Carrrie S. Jun 25, 2017 #### Excellent stay!!! The view was outstanding, would recommend this unit. Close to 5th, with all the restaurants but also on the beach with great views. It's quiet and has the conveinence of having the kitchen by the pool. Perfect family vacation. ##### Carrrie S. Stayed 7 nights in Jun 2017 ### 10/10 Excellent #### Mike S., Maryland, USA Aug 6, 2018 #### The apartment was beautiful. We were very impressed with the cleanliness and staff. We will definitely come back! It was an absolute fun time. The location of the apartment makes it so convenient to walk to many restaurants and local shops. ##### Mike S. Stayed 7 nights in Jun 2018 ### 10/10 Excellent #### Elizabeth G. Jul 13, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Awesome accomodations Had a great time with family at this location. Walked out to pool and beach. It was also around the corner from 5th street which is full of restaurants and stores. Staff is great from check in to security we were taken care of as soon as we arrived. It was nice to know we could store our luggage before check in and check out! I will definitely book again. ##### Elizabeth G. Stayed 6 nights in Jul 2022 ### 10/10 Excellent #### Cheri D. May 24, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Perfect Location - Great Resort! We loved being on the ground floor with only steps down to the pool. The condo is convenient to 5th Ave & Walmart - easy shopping, good food, entertainment. Lovely pool looks out over the ocean. When we were there, the ocean was too rough for swimming. (There were surfers out!). Zenzi, restaurant next door, does great take out! ##### Cheri D. Stayed 14 nights in May 2024 ### 10/10 Excellent #### Denise C. Aug 7, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Exactly what I wanted The condo was exactly what I wanted. Right on the pool and beach for a great scenery. It was relaxing to sit on the back patio any time of day. The location was within walking distance or a short taxi to everything. If convenience is important to you, this is the place. ##### Denise C. Stayed 7 nights in Jul 2023 ### 10/10 Excellent #### Daniel B. Dec 22, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Playa coral 103 Awesome in every way. Thank you for sharing your beautiful condo. It was perfect@ ##### Daniel B. Stayed 4 nights in Dec 2022 This review was submitted before 2018 and has not been verified. ### 6/10 Okay #### Paige M. Mar 31, 2017 #### Nice place, but very noisy! We enjoyed our stay, the unit is clean and comfortable. However, we arrived 2 hours past check in and our room was just starting to be cleaned. Also, I would highly recommend renting a unit on the top floor...you hear every noise from above you as well as outside. ##### Paige M. Stayed 5 nights in Mar 2017 ### 8/10 Good #### LARRY S. Mar 31, 2019 #### Great view Coral 103 has the best view of the condos on the ground floor. Pool is right out your door and the beach just steps away. Lots of sun on the patio with a nice table and plenty of chairs. Very quiet location with shopping, restaurants and bars just a block away. Security is very good and very friendly helping us with chairs and umbrellas at the pool and keeping the pool, grounds and beach chairs for El Faro guests only. The condo itself could use some updating and repairs. These updates and repairs didn’t affect our stay but they should be looked at. The master sliding glass door is very hard to open, only 2 outlets(that I could find in the master) one was loose and possibly broken and the other is behind the bed and difficult to use. Shower could use a facelift and the WiFi is only usable inside even sitting on the patio the WiFi won’t work. Kitchen area could use a little TLC but all these items are easily overlooked by the great view, service and location of this condo. ##### LARRY S. Stayed 7 nights in Mar 2019 ### 8/10 Good #### vicky alvarez A. Mar 18, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### 103 El Faro Coral The property is great for families or groups. The pool is beautiful, and the location is very convenient. The kitchen is well equipped but could use one more frying pan (there was only one). We liked being able to walk to lots of shops and restaurants from the condo. We also really enjoyed the large patio overlooking the pool. We did wish for some sun chaises, or an outdoor couch as opposed to just chairs. It would have been nice to be able to nap on one on the patio. Our minor complaints regarding the property have to do with the bathrooms. The main bathroom is promoted with a large tub. However, the faucet for this tub barely trickles and makes the tub unusable. The water temperature is also set too low, and the hot water heater isn't big enough for 6 adults to all shower about the same time. Unless you are one of the first two people in the shower, you will be left with a cool shower. The lighting in the main bedroom is also very dim. Overall, it is a nice property, and we were happy with it. ##### vicky alvarez A. Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Denise C. Nov 7, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Location is perfect! Check in was ok -limited English speaking staff made this part 4 stars, instead of 5. Wristbands were given out to wear. While I get the reasoning for this, as a single female walking around with the name of the place I’m staying on my wrist: this is not OK. The condo was beautiful and in the perfect location. Excellent Restaurants were all around within walking distance and the ease of picking up a taxi for other locations was great, as it was on the same block. The property/condo was clean and tidy. Having a washer and dryer inside this condo was the best. Thank you! We did have one thing- upon departing at 4:15am for the airport, when trying to get into our car service, a man ran up to us and again, in limited English kept arguing / yelling that we couldn’t leave without the keys being given to him. Very insistent. To which we explained they were left in the room on the entry table. He was very persistent, so much so that I had to step in between him and a male member of our party. The security guard walked me back to our condo to retrieve them. When I gave them to the man, whom I had not seen prior to this day, he again started in with there were supposed to be three, not the two that were given. At this time, I advised him that I wasn’t going to argue and that he would have to charge me for the key. He just kept on. I advised him I was leaving for the airport and was not going to argue with him. I DO NOT think this is a reflection of any kind on the condo or facilities. I would definitely stay here again But because of the language barrier, this wasn’t handle as best as it could have been. . ##### Denise C. Stayed 4 nights in Nov 2022 ### 10/10 Excellent #### Verified traveller Jul 31, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautiful stay! We loved our time in Playa! This property is beautifully maintained and spacious for our whole family. Front desk staff and property owner were easily accessible and very helpful. We’ll be returning soon! ##### Verified traveller Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### Sarah Y. Apr 29, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Perfect Location We have been to Playa de Carmen on and off for the last few years and usually stay in Playa Car... we will never again. El Faro and especially Coral 103 are the perfect spot, right in the heart of Playa and quick access to the pool and beach for our 5 year old. Susan was quick to respond before, during and after our trip. We would like to explore other parts of the world, but if we do go back, we will definitely be staying hre. ##### Sarah Y. Stayed 7 nights in Apr 2022 ### 6/10 Okay #### Estela, Salinas Jan 30, 2022 ##### Estela Stayed 3 nights in Jan 2022 ### 10/10 Excellent #### Ashlee M. Jan 27, 2022 Liked: Check-in, communication, location, listing accuracy #### Location, Location, Location This property all about location & its great! Manager easy to contact & very accommodating. We appreciate them! ##### Ashlee M. Stayed 9 nights in Jan 2022 ### 10/10 Excellent #### Jason W., Canada Dec 17, 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Had a great time all around, will recommend to all my friends. The process was very easy and everything came as advertised. ##### Jason W. Stayed 10 nights in Dec 2021 ### 4/10 Poor #### Angeline G. Nov 8, 2021 Disliked: Communication, listing accuracy #### Things not working . we had no face towels even after numerous requests 2. the TV's in the rooms did not work there were no batteries in the remote. 3. the Master Bath leaked an entire tub of water on the floor we called the emergency number and could not get any help. We had to use all the towels to clean the water and had none to shower with. 4. I slipped due to the water from the tub and sprang my ankle. 5. the stove top did not work. 6. the light in the Master bathroom did not work. ##### Angeline G. Stayed 3 nights in Oct 2021 ### 10/10 Excellent #### Betina J. Jul 24, 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Muy bonito y buena ubicacion Todo excelente solo el mar con sargazo pero eso no le quita lo bueno a la propiedad Para mi gusto deberia haber cosas basicas como sal y aceite en cocina Fuera de eso excelente ##### Betina J. Stayed 4 nights in Jul 2021 ### 10/10 Excellent #### David B. Jan 30, 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great Location/Nice Unit Nice spacious condo unit just steps to the pool. Unit could use some upgrades to appliances and inspection of unit by management prior to renter arrival needs to be done consistently. Would definitely stay in this same unit again. ##### David B. Stayed 7 nights in Jan 2021 ### 10/10 Excellent #### robert e. Jan 5, 2020 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Perfect location to ocean and 5th This property was in the perfect location of Playa De Carmen. Property management and security were great also. Only downside is very spotty Wifi. If you have to get work done it is very slow at best.. ##### robert e. Stayed 7 nights in Dec 2019 ### 10/10 Excellent #### Lawrence W. Jan 1, 2020 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Nice ! Well appointed and great location ##### Lawrence W. Stayed 3 nights in Dec 2019 ### 10/10 Excellent #### susan m., - Sep 5, 2019 Liked: Cleanliness, check-in, communication, location, listing accuracy #### everything was great! fun, clean, great location ##### susan m. Stayed 4 nights in Jun 2019 ### 10/10 Excellent #### Kathryn S. Jul 11, 2019 Liked: Cleanliness, check-in, communication, location, listing accuracy #### wonderful place! this place is truly great! perfect for our family, has everything we needed and it’s in a great location! ##### Kathryn S. Stayed 4 nights in Jul 2019 ### 10/10 Excellent #### JACK S. Apr 19, 2019 #### Surf 309, Great Apartment with a great view, 3-8 April 2019 El Faro Surf 309 provided excellent value for the price. Great location with a balcony views of both the beach and the pool, with palm trees at eye level. The property was as advertised and the pictures of the apartment on the website definitely do it justice. 2 minute walk to 5th Ave and all the restaurants and bars. Several scuba shops just outside the foyer of the lobby. El Faro, in general, and Surf 309 specifically, will stay on our list of places to return to. ##### JACK S. Stayed 5 nights in Apr 2019 ### 6/10 Okay #### Reid R. Dec 25, 2018 #### So-So Over all, El Faro was ok but we had several issues that were never resolved during our stay. This was our second time staying here in as many years. FYI, our first year we had no problems. When we arrived at room 103 the WIFI and cable did not work along with a broken coffee pot. Within a day the coffee pot was replaced and on the third day WIFI was fixed. The cable was never fixed the entire time we were there. One of the six people in the room contacted hand foot and mouth disease from the pool at the resort.(which I'm not sure this is their fault due to what i have read it is running rampant through playa right now) Last but not least, we were told we could do late check out. We were moving our things down the street to another resort for our last three days of the trip so we checked out, locked the room up and grabbed what we could and left a few things that we couldn't grab on the back porch by the pool. We proceeded to carry what we could down the street on 1St (literally a five minute walk) we checked in dropped off what we had and returned to grab the few things we had left on back patio. When we returned the maids had grabbed our things and pulled them back inside and had gone through everything and grabbed what they wanted. They didn't get a lot but it was the principle and we only did what management told us to do. Anyway management tried to make it right by giving us a cheap bottle of tequila which we kindly declined. Two other couples that own a couple units heard our story and tried to help us with what they could so thanks to them. All in all be careful when staying here and just know that there are better options in playa in our opinion. ##### Reid R. 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