Condo entier

Best Location! Beautiful, spacious, and private penthouse 1 block to Mamitas!

Galerie de photos de l’hébergement Best Location! Beautiful, spacious, and private penthouse 1 block to Mamitas!

Un vaste espace de vie comprenant un escalier, un canapé, une table basse et une table à manger.
Un vaste espace de vie comprenant un canapé, deux fauteuils en osier, une table basse et un coin repas avec un comptoir et des chaises.
Un vaste salon comprenant un canapé en cuir, des fauteuils en osier, une table basse en verre et un téléviseur. Un escalier orné d’une rampe décorative mène à l’étage supérieur.
Une piscine entourée d’une végétation luxuriante et bordée d’une structure à toit de chaume.
Une terrasse sur le toit, avec une table ronde et des chaises, quelques fauteuils de jardin et une rambarde en bois.

Avis

9,4 sur 10 – 
Exceptionnel

Condo entier

3 chambres3 salles de bain10 personnes1650 pi²

Commodités populaires

  • Vue sur l’océan
  • Piscine
  • Baignoire à remous
  • Cuisine
  • Laveuse
  • Sécheuse

Ajoutez des dates pour connaître les prix

À propos de cet hébergement

Best Location! Beautiful, spacious, and private penthouse 1 block to Mamitas!

  • Spacious 3-bedroom, 3-bath penthouse condo one block from Mamitas open for reservations!

    This spacious penthouse condominium is truly the most beautiful in Magic Paradise. With its lofted ceilings and sculptured staircase, you will enjoy the feeling of home without the worries of a larger residence. Just 100 steps from Mamitas, considered by many to be one of the best Caribbean beaches, and one block from the upscale part of the Quinta Avenida, there is something here for everyone.

    The location of this condominium truly could not be better. Although right in the heart of the best part of Playa, you will find that this quiet, immaculate, and safe home provides a sense of seclusion. Located on the top floor of the newest building in the complex, this penthouse condominium has a spacious rooftop patio, private entrance, with no one walking by to interrupt your privacy.

    The large, brightly lit, spacious living room is connected to a well stocked, complete kitchen with everything you will need if you wish to cook. If not, you are steps away from some of the best international and haute Mexican cuisine in the complex itself and a block away at the world renowned Quinta Avenida (Fifth Avenue).

    This three bedroom, three bathroom condo is truly divine. The upstairs master bedroom has one king-size bed, the large downstairs bedroom has two double beds, and the guest room has a queen bed with a private balcony. All bedrooms have comfortable beds, hotel quality bedding, and full private bathrooms. Both full and single-sized futons are available for extra guests.

    After a day visiting the pyramids, shopping, or enjoying the incomparable healing turquoise waters of the Mexican Caribbean, settle in for a soak in the private jacuzzi on the large roof top solarium. The solarium, which is divided into three large private areas, also features a gas-grill barbeque, a shaded area with hammocks and plants for relaxing and reading, and an area with a beautiful large round stone round table for dining or just stargazing and at the wonders of playa living.

    We are now managed by Globalia. This condominium is family owned and cared for and you will feel right at home. If there is anything you need, just call our English-speaking representatives Rodrigo and Carlos, who will make sure that your time in Playa meets your every expectation. Magic Paradise has a 24 hour security guard and handy man. Let go, relax and come to Paradise-It's Magic!

    Keywords: Condominium

Commodités de l’hébergement

Plage

  • Plage à proximité
  • Chaises longues sur la plage
  • Serviettes de plage

Piscine/spa

  • Baignoire à remous
  • Massage
  • Piscine chauffée
  • Piscine commune

Internet

  • Disponible dans le condo : Wi-Fi gratuit

Stationnement et transport

  • Stationnement sur place

Cuisine

  • Batterie de cuisine, vaisselle et couverts
  • Bouilloire électrique
  • Cafetière-théière
  • Essuie-tout
  • Four
  • Four à micro-ondes
  • Grille-pain
  • Îlot de cuisine
  • Mélangeur
  • Réfrigérateur
  • Surface de cuisson

Restauration

  • Service de chef cuisinier
  • Table de salle à manger

Chambres

  • 3 chambres
  • Draps fournis

Salle de bain

  • 3 salles de bain
  • Papier de toilette
  • Séchoir à cheveux
  • Serviettes fournies

Lieux de séjour

  • Table de salle à manger

Divertissement

  • Chaîne audio
  • Jeux
  • Lecteur de DVD
  • Livres
  • Téléviseur connecté
  • Vidéothèque

Espaces extérieurs

  • Balcon
  • Barbecue

Buanderie

  • Installations de buanderie
  • Laveuse

Confort

  • Climatisation

Animaux de compagnie

  • Aucun animal de compagnie autorisé

Accessibilité

  • Ascenseur
  • Hébergement non-fumeurs

Services et commodités

  • Fer et planche à repasser
  • Service de livraison de repas

Points d’intérêt de l’endroit

  • À proximité d’un salon de beauté/spa
  • À proximité d’un terrain de golf
  • À proximité de l’océan
  • Au centre-ville
  • Hôpital à proximité
  • Sur la rive
  • Zoo à proximité

Activités

  • Golf
  • Piscine chauffée
  • Baignade à proximité
  • Basketball à proximité
  • Descente en eau vive à proximité
  • Écotourisme à proximité
  • Excursions d’observation de la faune à pied à proximité
  • Golf à proximité
  • Kayak à proximité
  • Motomarine à proximité
  • Motonautisme à proximité
  • Paravoile à proximité
  • Parc d’attractions à proximité
  • Pêche à proximité
  • Planche à voile à proximité
  • Plongée avec masque et tuba à proximité
  • Plongée sous-marine à proximité
  • Sentiers de randonnée ou de vélo à proximité
  • Ski nautique à proximité
  • Spéléologie à proximité
  • Surf ou surf horizontal à proximité
  • Vélo de montagne à proximité
  • Voile à proximité

Dispositifs de sécurité

  • Détecteur de monoxyde de carbone (L’hôte a indiqué qu’il y avait un détecteur de monoxyde de carbone dans l’hébergement.)
  • Détecteur de fumée (L’hôte a indiqué qu’il y avait un détecteur de fumée dans l’hébergement.)
  • Trousse de premiers soins
  • Extincteur
  • Verrou de sûreté

Information générale

  • Taille de l’unité : 1 650 pieds carrés

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  • Piscine
  • Cuisine
  • Stationnement compris
  • Wi-Fi gratuit
9.6 sur 10, Exceptionnel, 7 avis
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Consulter des hébergements semblables

Politiques

Arrivée

Arrivée sans contact offerte

Départ

L’heure limite de départ est 13 h.

Départ sans contact offert

Instructions spéciales pour l’enregistrement

La réception est ouverte à des heures variables.

Les clients doivent communiquer avec l’hébergement pour obtenir les instructions relatives à l’arrivée.

Pour prendre les dispositions nécessaires à votre enregistrement, veuillez communiquer avec l’hébergement à l’avance aux coordonnées indiquées sur la confirmation de la réservation.

L’hôte vous enverra un courriel contenant les instructions relatives à l’arrivée et au départ.

Les renseignements fournis par l’hébergement peuvent être traduits au moyen d’outils de traduction automatique.

Animaux de compagnie

Les animaux de compagnie ne sont pas autorisés.

Enfants et lits supplémentaires

Les enfants sont bienvenus.

Événements

Aucun événement autorisé

Fumeurs/non-fumeurs

Interdis de fumer

Renseignements importants

À savoir

Des frais par personne supplémentaire peuvent s’appliquer et varient selon les politiques de l’hébergement.
Une pièce d’identité avec photo émise par le gouvernement et un dépôt en espèces, une carte de crédit ou une carte de débit pour couvrir les frais accessoires peuvent être requis à l’arrivée.
Les demandes spéciales sont sujettes à la disponibilité au moment de l’enregistrement et peuvent entraîner des frais supplémentaires. Les demandes spéciales ne peuvent pas être garanties.
Les fêtes et les événements de groupe sont strictement interdits.
L’hôte a indiqué qu’il y avait un détecteur de monoxyde de carbone dans l’hébergement.
L’hôte a indiqué qu’il y avait un détecteur de fumée dans l’hébergement.
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, une trousse de premiers soins et une serrure à pêne dormant.
Cet hébergement dispose d’espaces extérieurs, tels que des balcons, des patios et des terrasses, qui peuvent ne pas convenir aux enfants. Si vous avez des inquiétudes, nous vous recommandons de communiquer avec l’hébergement avant votre arrivée pour confirmer qu’il pourra vous accueillir dans une chambre appropriée.
Cet hébergement est géré par l’intérmediaire de notre partenaire Vrbo. Vrbo vous enverra un courriel contenant un lien vers un compte Vrbo qui vous permettra de modifier ou d’annuler votre réservation.

À propos du quartier

Dans le quartier Gonzalo Guerrero, un secteur à Playa del Carmen, ce condo se situe à proximité d’un terrain de golf et au bord de l’eau.Pour découvrir la beauté naturelle de la région, rendez-vous à ces sites : Plage principale de Playa del Carmen et Mamitas Beach Club. Prenez aussi le temps de découvrir Parc à thème écologique Xcaret et Parc à thème Xplor qui sont des attractions populaires auprès des touristes. Vous voyagez avec des enfants? Songez à visiter les endroits suivants : Volière de Xaman Ha et Temazcal Natura. Vivez des aventures aquatiques dans la région en essayant la motomarine et le kayak, ou profitez des grands espaces en découvrant la randonnée et le vélo de montagne. Visiter le guide de voyage pour Playa del Carmen
Afficher plus de condos à louer à Playa del Carmen
Carte
Playa del Carmen, Quintana Roo

À proximité

  • Un paysage urbain côtier avec une mer bleue et limpide, une plage et un mélange de bâtiments résidentiels et commerciaux.
    Rue commerçante Quinta Avenida
    2 min à pied - 0.2 km
  • Une plage avec une structure à toit de chaume, des palmiers et une eau d’un bleu cristallin.
    Plage principale de Playa del Carmen
    3 min à pied - 0.3 km
  • Vue aérienne d’une ville côtière avec une vaste plage, des eaux turquoise et limpides, et une végétation luxuriante.
    Mamitas Beach Club
    3 min à pied - 0.3 km
  • Un centre commercial à plusieurs niveaux, agrémenté de palmiers, de décorations suspendues et de divers magasins.
    Centre commercial Quinta Alegría Shopping Mall
    5 min à pied - 0.4 km
  • Stade Mario Villanueva Madrid
    3 min à pied - 0.3 km

Transport

  • Cancún, Quintana Roo (CUN-Aéroport international de Cancún) : à 50 min en voiture

Restaurants

  • Amorino
    2 min à pied
  • The Freshy Fish & Co.
    1 min à pied
  • Micaela's
    3 min à pied
  • Starbucks
    2 min à pied
  • El Diez, Parrilla Argentina
    3 min à pied

Foire aux questions

Best Location! Beautiful, spacious, and private penthouse 1 block to Mamitas! possède-t-il une piscine?

Oui, cet établissement propose une piscine. L'endroit possède notamment une piscine chauffée.

Best Location! Beautiful, spacious, and private penthouse 1 block to Mamitas! accepte-t-il les animaux de compagnie?

Non, l’établissement n’accepte pas les animaux de compagnie.

Combien coûte le stationnement à Best Location! Beautiful, spacious, and private penthouse 1 block to Mamitas!?

L’hébergement dispose d’un stationnement sur place.

À quelle heure doit s'effectuer le départ à Best Location! Beautiful, spacious, and private penthouse 1 block to Mamitas!?

Le départ est à 13 h.

Où se situe Best Location! Beautiful, spacious, and private penthouse 1 block to Mamitas!?

Condo de type familial de Playa del Carmen sur trouve au bord de l’eau, à quelques pas de Mamitas Beach Club, Plage principale de Playa del Carmen et Rue commerçante Quinta Avenida. Super Chedraui Selecto Avenida 10 et Centre commercial Quinta Alegría Shopping Mall se trouvent également à moins de 10 minutes de marche.

Avis pour Best Location! Beautiful, spacious, and private penthouse 1 block to Mamitas!

Avis

Exceptionnel

Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives.
Plus de renseignementsS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 48 avis sur 61.
Note de 8 – Bien, d’après 9 avis sur 61.
Note de 6 – Acceptable, d’après 2 avis sur 61.
Note de 4 – Médiocre, d’après 1 avis sur 61.
Note de 2 – Terrible, d’après 1 avis sur 61.

9,4

Propreté

9,8

Emplacement

Avis

Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Wonderful vacation!

Great property and management very quick to respond Great location
Séjour de 5 nuits en avril 2024
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

A piece of Paradise

This place has it all, from everything you need for a meal at home or beach chairs and accessories to spend the day with your toes in the sand. Centrally located near Mamitas Beach and 5ta Avenida, this spot is ideal to check out the beaches or cruise the shops and restaurants. You'll love your stay here as my family did.
Séjour de 9 nuits en avril 2023
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Perfect location by the beach

The condo was beautiful and in a great location. So close to the beach and to all the shopping and restaurants. There was plenty of space for our family (7 adults) and the rooftop was an added bonus. We would definitely go again!
Séjour de 6 nuits en juillet 2023
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Girls trip

Everything was wonderful! No complaints at all!
Séjour de 3 nuits en juin 2023
Avis vérifié

8/10 – Bien

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Outstanding Location and Communication

The hosts could not have been more accommodating to us. They were so incredibly helpful and flexible and went above and beyond. The location is excellent and is 1.5 blocks from the beach. The place is also close to endless options for restaurants, cafes, bars and shops. It is exactly as the photos show.
Séjour de 4 nuits en janvier 2025
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Spacious and great location

This was my first time visiting playa del carmen and I am glad I found this place. The condo was clean, spacious and the location is great. We were close to the beach, shopping and much more, all within walking distance. I also like the fact that the condo is completely gated that made me feel safe. Britt thank you for your hospitality we really enjoyed our stay.
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Location Location Location!

We stayed in this penthouse with a couple of friends. GREAT LOCATION, just steps away from EVERYTHING! But so quiet, and very good security. We want to come again with our adult family next year. 😃
Séjour de 8 nuits en février 2023
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Birthday in Playa

This condo was everything it said it was. Me and the fellas had a ball. Great location. Had everything you need. Loved the whole layout, the kitchen, living area and the private roof deck. We would 100% stay there again. Carlos was great, he was quick to respond and was ready to help solve any problems we could have. Excellent stay.
Séjour de 3 nuits en mars 2024
Avis vérifié

8/10 – Bien

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.

Great location

We loved location..off street parking and security..pool issues..dirty..elevator had smell..two bath faucets seemed loose..window covering was unattached...light blinked in bath Pans are trash..need replaced If these issues taken care of..we give 5 star rating
Séjour de 5 nuits en mars 2023
Avis vérifié

8/10 – Bien

Points forts : Arrivée, communication et emplacement.
Points faibles : Propreté, exactitude de l’annonce

It is Mexico after all...

The location is AMAZING. Great proximity to the beach, shops & restaurants. The unit has a vey musty odor that is not recitifiable with Lysol, candles ...or anything. The roof deck, jacuzzi & outdoor areas are not usuable. The linens are stained, old and quite frankly sketch. I really love this place but buyer beware the pictures abosultlety do not depict what you are getting into.
Séjour de 5 nuits en janvier 2025
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Vacation stay

Property location is perfect. Close to the beach and close to town. Never met the manager of the property, but he was really good in communicating through whatsup. No car needed if you stay in town. 5th street can be pricey, but there are side streets with good food and not as expensive. Condo is equipped with beach chairs easy to carry and other things that we did not have to use. AC is working well, and there was extra big jags of water left for us in the condo.
Séjour de 6 nuits en mars 2024
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great host

Absolutely everything about this apartment was great. The location is very good, a 2 minute walk to a good beach, a 1 minute walk to the main street, a 5 minute walk to a big shop, a small shop in front of the house. The apartment is very clean and has everything you need. Great kitchen with cooking utensils, there were even surfboards and beach toys for the kids. Great small pool in the garden. The communication with the host was excellent, the property manager Carlos was very helpful, we ordered the transfer and excursions through him, everything went exactly as we agreed. If we were to travel to the same city again, we would definitely stay at the same accommodation.
Séjour de 9 nuits en février 2024
Avis vérifié

8/10 – Bien

Points forts : Propreté, arrivée, communication et emplacement.

Location Location Location

Great Location but very noice all day and all night tell 4 am from reef 28 resort. There music was so loud. . Condo was smaller then pics looked but cozy and had everything you needed. Carlos was awesome. Lots of missing lightbulbs and fan in bedroom with 2 beds was super noisey. AC rattled all night. 3/5
Séjour de 28 nuits en janvier 2024
Avis vérifié

8/10 – Bien

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

A great value with excellent location

This is a great place to rent for a group of people to be centrally located. So very convenient to 5th Avenue and the beach. Would easily stay here again or recommend. However - it’s a tad outdated (but who stays in the condo when you are a block from the beach. It would have been nice to know which a few of the accessories we’ve grown accustomed to having were not there (soap, shampoo, first day snacks/coffee)… but there is a 7 eleven right across the street. And to be honest the value was so good, really can’t expect to have everything! It was also a little confusing to initially find the place. The address is kind of hidden. But once you find it, it’s great!!!!
Séjour de 7 nuits en janvier 2023
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great get away!

Casa Rios is a fabulous place for a get away! It is exactly how it’s described! We had Carlos arrange our ride from the airport and he had someone there holding a sign with my name on it by the Margaritaville bar right outside and down to the right. When we arrived at the condo the gal opened the security gate and escorted us to the condo. She does not speak English, she just leaves. We contacted Carlos and he came and showed us how to turn lights on and gave us the gate and door codes. This is a very secure building. You get a parking space in the locked lot right there. The rooftop patio is a great place to hang! The spa works now, we bought a new plug so it holds water, not heated though. The beach and 5th Ave. are one block away! Definitely go on the sailing trip to Isla Mujeres, so much fun! Thank you Britt and Carlos!
Séjour de 7 nuits en février 2023
Avis vérifié

8/10 – Bien

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.

My experience at casa rios

La casa está muy bonita y muy bien ubicada cerca de la playa, la cocina tiene todo lo necesario para cocinar, pero cuando entramos, no habían hecho la limpieza y todo estaba sucio, hablamos con el property manager y fueron a limpiarlo, el aire de una recamara no servía, y lo tuvieron que cambiar por uno nuevo, pero estubimos 2 noches sin aire. El aire de la sala estaba tirando agua y por la mañana había un gran charco y tuvieron que arreglarlo, una tarde se fue la luz y le hablamos al property manager y rápido lo solucionaron pero vino el agua y se fue la luz! Que también arreglaron rápidamente. Era para dar risa, ya me daba pena con el property manager, tuvimos muy mala suerte esos 9 dias que estubimos ahí, aún así le doy 4 estrellas de 5
Séjour de 8 nuits en juillet 2023
Avis vérifié

6/10 – Acceptable

Points forts : Propreté, arrivée
Points faibles : Exactitude de l’annonce

Location was convenient to the beach and fifth Street for restaurants in choices to eat

The plus of this unit was having three bedrooms and three bathrooms. The phone contact I had with Britt was very helpful and understanding where the location was and suggested restaurants The property managers were friendly greeting us. The negatives about this unit. The elevator did not work, and from what I was told from other people, it hasn’t worked for quite some time and it doesn’t look like it will be fixed anytime soon. It’s quite a few steps to get up to the unit. The rooftop area has nothing to look at -multiple buildings, no view of the ocean at all. Many places inside the unit has tripping hazards. Small rises in floor areas, somewhat dangerous, especially near some of the bathrooms.
Séjour de 3 nuits en décembre 2022
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Perfect location in Playa del Carmen

We stayed as 5 adults and 4 teens in this wonderful penthouse. Lots of room & bathrooms for everyone. We had two adults in the upstairs bedroom with full bath, 2 in main floor bedroom with ensuite, 4 teens in the two double bed rooms with full bathroom down the hall. The nice thing is there's a heavy wood door that closes off the hall to the teens room/bathroom so it keeps their noise down :) Very cool top floor patio for mornings and evenings. The best thing is the location, close to the beach, 5th Ave, 7-eleven across the street for snacks, ice etc. Close to many great restaurants and far enough away from the noise of 5th. We had a bit of a struggle finding it as I had forgot my paper with the codes to get in, but after calling Carlos he was there in 5 min. to get us in and settled. One helpful suggestion would be to send a Google pin for the location, and maybe setup a WhatsApp connection the day before arrival. There is a gate at the entrance of the parking with a code to get in. The parking is in the courtyard near the pool. We felt very safe and secure the whole time, and would let the younger teens stay by themselves if we went out providing they stayed within the gate. We had one hiccup with the water boiler going out but Carlos had that fixed right away. He was very responsive to any needs we had, like more water, toilet paper etc. Excellent service. All in all, it's a great find and we will be looking at renting it again in the future.
Séjour de 7 nuits en mars 2023
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Nice place with plenty of room

We enjoyed our stay. The house is not quite as polished as it looks in the picture, but it was still nice and had all of the things pictured. The elevator did work when we were there (previous reviews said it was broken, but not any more). There is a lot of space, & the common room is spacious & open. There are two balconies on the 1st floor that look out at the parking & pool, one in a bedroom, one out of the living room. We loved the 3 levels of patios up top. You can technically see the sea from the top patio, but it's a sliver. Even so, I really enjoyed sitting up there- being on a roof top patio, looking out at the tops of buildings. There was plenty of parking, & a person sits inside the gate at night keeping an eye out. The house if very quite. Even though there are two area hotels that have music going most the day from their rooftop pool/bar areas (they got quieter around 10 and turned off by 11 or 12), we couldn't hear it at all from inside. There was a lot of items for use in the kitchen, though the pans had seen some better days. There was a jug of water and a dispenser for clean water and ice trays in the freezer. There is a box with all kinds of beach items, & the beach is super close. The super close beach is busy! But, we found that there are a handful of publicly accessed beaches right in town, and then everything else is only accessed via private areas (either hotels or fancy communities) so it makes sense that it's busy. The kids used the pool. It's on the small side, and doesn't get very deep, but is well maintained and wasn't busy. There are AC units in each bedroom and in the living room so the house temperature was good. They do ask that you turn them off when you leave, which I was worried would mean it would take a long time to cool back down, but they work fast and it wasn't a problem. There are stairs leading to the front door (after getting to the upper floor where the door is), stairs to the bedroom with the bedroom with a king bed, and to get to the patios (two flights if you want to be at the top patio) so if stairs are an issue for you this might not be the place for you. I rated the check in at a 4 because it's not self-check in, but we knew that going in. We arrived late and the property manager couldn't meet us, so the security guard helped us get in. It meant we didn't get the full tour and low down on how everything worked, but the property manager was responsive to all of our questions.
Séjour de 4 nuits en février 2023
Avis vérifié

10/10 – Excellent

Tres bel appartement. Tout equipé, il manque vraiment rien. La communication avec Britt et Carlos est trés facile.
Séjour de 7 nuits en décembre 2025
Avis vérifié

6/10 – Acceptable

Points forts : Propreté, communication et emplacement.
Points faibles : Arrivée

Disappointed.

Upon arrival we were greeted by someone who did not speak any English. They showed us the key card to get the power on and then they left. We did not know where anything was and had to text the property manager several times to find out where things were (fyi washer/dryer is on the roof). When we have rented properties in the past we have always been greeted by someone who gives us a little tour to help familiarize us with the unit and where things are kept-like linens and essentials, cleaners, mops, etc. The power kept shutting off due to an electrical issue with the unit, so they sent instructions via text with photos on how to find the "breaker" and reset it. We had to do this multiple times during our stay. Ceiling fan doesn't work in the living room (so it was difficult to circulate air). There was a sign on the wall requesting we use it to help keep costs down-but it doesn't work. The elevator is still broken. In the photo it showed hammocks and shading on the middle patio...those are not there, making it too hot to enjoy anytime except for at night. The spa doesn't hold water. There are no complimentary toiletries there and we did not have enough toilet tissue for our week stay. The property manager asked if we would like anything to be brought in ahead of time. We requested a case of bottled water. He said that is always a part of the "welcome kit". There was a bag of tortilla chips and canned salsa-no water. We couldn't figure out how to get TV to work...again that might have been something the greeter could have helped us with. I will say that the unit was very clean and the housekeeper that came in mid week was amazing-she went above and beyond! The location is perfect! I do not fault the owners of the condo. They are trusting in the property management to provide services that are a reflective of their standards. And based on the overall condition of the unit I think they have high standards. I fault the management company. I feel like they are "cutting corners" and perhaps the owners are not aware of it. The few interactions I had with Britt were top notch.
Séjour de 7 nuits en juillet 2022
Avis vérifié

8/10 – Bien

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.

Perfect Family vacation

This property was ideally located to enjoy Playa del Carmen and all of the Riviera Maya. Britt was amazing to work with, so patient and kind when our travel plans had to change. Carlos always responded quickly and was available whenever we needed him. The condo was spacious and modern and comfortable. We only had 2 complaints that were not the fault of Britt or Carlos: The elevator didn't work the whole week we were there. Really only a problem when we had to bring our luggage up and bring it down to go home. The floors never seemed clean. They were swept, but not mopped. We couldn't walk around in bare feet or socks because the floors were not clean enough. Overall we really enjoyed the condo and would be happy to stay there again!
Séjour de 5 nuits en avril 2022
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Condo Ríos-Ellis alojamiento incomparable

Condo Ríos-Ellis una excelente opción para alojarse en Playa del Carmen, nuestra estancia fue inmejorable, las instalaciones, limpias, confortable, la antención del Carlos Aguilar, el administrador, inigualable. Mi familia y yo no concebimos ir a Playa del Carmen sin hospedarnos en esta propiedad, la recomendamos ampliamente, por su ubicación y seguridad excelentes. ¡Esperamos volver pronto! Gracias "Casa Ríos-Ellis"
Séjour de 7 nuits en avril 2022
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Perfect location right by 5th street.

It was great. I'll be back
Séjour de 6 nuits en février 2022
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Fabulous time at Casa Rios!

We had two family groups stay at this property and it was perfectly accomodating! Having 3 full bathrooms was super helpful and there was so much space. The space was very secure, and there was a walk up COVID testing pop up right across the street. We had a fabulous time celebrating Christmas eve on the rooftop and spending time together. So many delicious restaurants and shops just a 5-10 minute walk away! Carlos was very responsive and helped us organize some activities. We would definitely come back.
Séjour de 7 nuits en décembre 2021