Phoenix Steps Tours and Activities

Not a good Experience I scheduled accommodation for 5 people and there were no blankets. Earlier that day I communicate with the front desk to make sure all is set as we arrived late night. The employees provided a phone to contact the person in charge. As we noticed we didn’t have any blankets we reach to this phone number and nobody answer. Next morning during the check out the person at the counter very rude said was our fault because we schedule on Off Season. We told her we have a remaining balance and first she said no, then when we were about to leave she called for us to come back and paid the balance.

THe property was advertised as a 3-peak