Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, sun loungers
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Reviews of Hotel Indigo Phuket Patong, an IHG Hotel

5 out of 5
Hotel Indigo Phuket Patong, an IHG Hotel
Rat U Thit 200 Pee Rd, Patong, Phuket

Reviews

9.4

Exceptional

Rating 10 - Excellent. 347 out of 479 reviews" "
Rating 8 - Good. 98 out of 479 reviews" "
Rating 6 - Okay. 24 out of 479 reviews" "
Rating 4 - Poor. 3 out of 479 reviews" "
Rating 2 - Terrible. 7 out of 479 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Idan

Stayed 1 night in May 2024

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good, hotel is clean and nice, staffs very professional and friendly
Stayed 4 nights in Apr 2024

10/10 Excellent

Kara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! It was clean, modern, safe, close to everything! The pool was beautiful. Breakfast was amazing. The room was so nice. We would highly recommend this hotel to anyone travelling to Patong!
Stayed 3 nights in Apr 2024

10/10 Excellent

Erik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good location. Breakfast was good. It was a little loud because of the area, but overall a pleasant experience.
Stayed 5 nights in Feb 2024

10/10 Excellent

Nina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
STAY HERE. Excellent across the board . Not one complaint. Did a lot of research. So glad we chose this hotel. Excellent breakfast too.
Stayed 5 nights in Apr 2024

10/10 Excellent

Juliana Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were super friendly and helpful. Would definitely stay here again.
Stayed 4 nights in Mar 2024

10/10 Excellent

FRANCIS

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 3 nights in Mar 2024

10/10 Excellent

Afshin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very delicious 😋
Stayed 9 nights in Mar 2024

10/10 Excellent

Amelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, property and staff. Special thanks to Yee, Mai, Alan and Nem. All were of great help and very friendly and provided superb courteous service.
Stayed 6 nights in Mar 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

Pedram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is as good as new, fantastic facilities and even friendlier staff. Stones throw from the main patong roads and nightlife scenes. The only downside is it can be quite noisy as our rooms faced the road but it’s to be expected as patong never sleeps. I would definitely stay here again.
Stayed 4 nights in Mar 2024

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Anat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

10/10 Excellent

tulia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 5 nights in Feb 2024

8/10 Good

liron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Centerly located. Swimming pool is small and air conditioning in rooms doesn't go below 24, even if the thermostat in set to 16.
Stayed 5 nights in Jan 2024

10/10 Excellent

Atif

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful!
Stayed 3 nights in Jan 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Indigo
A 5 night stay. Excellent service from all members of staff from reception, porters, dining staff and when arranging two day trips. Everyone was extremely courteous and helpful but it would be remiss not to make a special mention for Air, Meaw & Bonvy. Room was clean with fresh towels every day. Good selection for all breakfast preferences. Food in the evening restaurant was also excellent. No fault to be found by me.
Stayed 5 nights in Jan 2024

10/10 Excellent

Orleta

Travelled with partner
Liked: Staff & service, amenities
I like the ambiance and the comfort of the bedroom. The bed and pillows are amazingly comfortable.
Stayed 2 nights in Jan 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor was fun and interesting. The room was clean. The staff was incredibly helpful and accommodating
Stayed 4 nights in Jan 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and courteous staff. Ready to help with anything that they could.
Stayed 11 nights in Jan 2024

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OUTSTANDING
Stayed 1 night in Jan 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2024

10/10 Excellent

Joe, Ashbourne Co. Meath

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful 5 star hotel in a great location, 5 mins walk to the beach and few minutes walk to the main shopping area. There's is a food market also just a few minutes walk away. Staff at the hotel are lovely and welcoming. Breakfast was amazing with table service for most hot food and buffet for the rest of the dishes. Large choice of different foods to chose from, from Thai to Indian curries every morning it was different dishes. Roof top bar was also lovely beside the outdoor swimming pool. The cocktails are pricey but lovely, happy hour is between 5-7pm when most drinks are buy one and get one free. Mai Tai was the best cocktail on the menu. Rooms where modern and seemed to be newly renovated, large flat screen TV with surround sound which also worked in the shower which is well amazing. I would stay in this hotel again. We went on an early morning tour and the hotel provided us with a breakfast bag and beach towels which I thought was a lovely little extra. They went that extra mile which I loved.
Stayed 3 nights in Jan 2024

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Jan 2024

10/10 Excellent

Andreas

Stayed 4 nights in Jan 2024

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff wonderful, room lovely with daily restocking and cleaning. Roof top pool lovely. Breakfast has good choice. Area very safe with minimal walking distance to the beach and Bangla Road. Would highly recommend
Stayed 10 nights in Dec 2023

8/10 Good

Giuseppe

Stayed 2 nights in Dec 2023

8/10 Good

Liyuan

Stayed 1 night in Jan 2024

10/10 Excellent

Garry

Stayed 14 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

David, MESA

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Hotel Indigo Phuket Patong on Dec 27, 2023
Dear David,Thank you for choosing Hotel Indigo and for taking the time to provide feedback about your experience at Hotel Indigo PHUKET PATONG.I would like to start by apologizing to you for the inconvenience you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Best regards,

6/10 Okay

David, MESA

Liked: Cleanliness, staff & service
Response from Hotel Indigo Phuket Patong on Dec 27, 2023
Dear David,Thank you for choosing Hotel Indigo and for taking the time to provide feedback about your experience at Hotel Indigo PHUKET PATONG.I would like to start by apologizing to you for the inconvenience you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Best regards,

2/10 Terrible

David, MESA

Liked: Staff & service
Disliked: Property conditions & facilities
Do not book City View rooms. Facing the main drag of Patong and you hear noises from motorcycles all night.
Stayed 1 night in Dec 2023
Response from Pooh on Dec 28, 2023
Thank you very much for the feedback and for staying at Hotel Indigo Phuket Patong., it was our pleasure to serve you. Please accept our apology for the inconvenience caused. Your constructive comment about the noise was well noted, and please be informed that we are in the process of improving the sound protection system, which we trust will help us to be able to deliver a better in-room sleep quality to all guests. Thank you very much again for visiting us, and we are looking forward to welcoming you again in the future. Hotel Indigo Phuket Patong

10/10 Excellent

Lane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Pooh on Dec 28, 2023
Thank you very much for the feedback and for staying at Hotel Indigo Phuket Patong., it was our pleasure to serve you.We are looking forward to welcoming you again in the future. Hotel Indigo Phuket Patong

10/10 Excellent

Schalk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent staff and walking distance to all the nice areas. Definitely the place ill stay wherever im in Patong
Stayed 5 nights in Dec 2023

10/10 Excellent

Wing Yin Louise

Stayed 2 nights in Dec 2023

8/10 Good

Luma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very good hotel, modern style, and awesome staff especially Oil at the reception, has the best smile and laugh… Room is spacious , clean and the shower and bathtub are very nice. I have it four stars as the room lacks enough storage space to unpack the luggage Highly recommended and good location
Stayed 5 nights in Dec 2023

10/10 Excellent

Malene

Stayed 5 nights in Dec 2023

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay! Great location!
Hotel is truly a gem! Customer service was excellent. Extremely clean, friendliness was top notch!
Stayed 5 nights in Dec 2023

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

make

Stayed 4 nights in Dec 2023

10/10 Excellent

Navneet

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

marco

Stayed 3 nights in Dec 2023

8/10 Good

Arian

Stayed 3 nights in Dec 2023

10/10 Excellent

Kristofer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you are planning to stay in Patong, do yourself a favor and book this hotel. The staff, facilities, and food were all outstanding. The breakfast, as mentioned frequently, was incredible and included a huge variety of fresh international foods every day. If you choose the half board option, dinners are also fantastic and there are plenty of options. I would absolutely stay here again.
Stayed 9 nights in Nov 2023

8/10 Good

Wei, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Steven, Rotherham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay at Hotel Indigo , great location for shopping and bars and restaurants Rooms and bathroom were big and spacious Kam at breakfast was always polite and happy and the barman at rooftop bar made great cocktails and was good fun and always smiled
Stayed 3 nights in Nov 2023

8/10 Good

Jay

Stayed 2 nights in Nov 2023

10/10 Excellent

Lilliana, Middlevillage

Liked: Amenities
amazing breakfast
Stayed 3 nights in Nov 2023