"One member of staff in this hotel went above and beyond to help me recover my mobile phone, which I had lost in a taxi cab. The hotel itself is in a decent location, being so close to the metro and supermarkets. The beds are comfortable and the rooms cleaned daily. My issues were sound proofing, which are non existent(the traffic in Bella Vista is relentless) and breakfasts which are not great. However overall I rate this little budget hotel highly and would stay again. Bring a little Spanish and you will be ok.Ant."