[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire condo # Gorgeous Unit, Best amenities with a private boardwalk and multiple pools!! Lakefront condo with a water park and a fitness center ![Property grounds](https://images.trvl-media.com/lodging/90000000/89760000/89753300/89753282/145cddeb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/90000000/89760000/89753300/89753282/0bd8934d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![TV](https://images.trvl-media.com/lodging/90000000/89760000/89753300/89753282/59a47d81.jpg?impolicy=resizecrop&rw=297&ra=fit) ![A heated pool, sun loungers](https://images.trvl-media.com/lodging/90000000/89760000/89753300/89753282/w4000h2665x0y0-92bd79f8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![A heated pool, sun loungers](https://images.trvl-media.com/lodging/90000000/89760000/89753300/89753282/b44e9e65.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location Escape to Lake Town Wharf, where your vacation is elevated by a private balcony overlooking the lake with a nightly Vegas-style show. With five unique pools, 52,000 square feet of lakefront boardwalk and an on-site market/bistro nearby this condo offers endless options for relaxation and entertainment. 9.4 Exceptional ### Entire condo 2 bedrooms2 bathroomsSleeps 81262 sq ft ## Popular amenities - - Parking available - Dryer - Washer - Gym - Hot tub ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire condo to yourself and will only share it with other guests in your party. ### Gorgeous Unit, Best amenities with a private boardwalk and multiple pools!! DISTANCE TO BEACH: ACROSS THE STREET, 3 MINUTE WALK THROUGH THE GATED BEACH ACCESS FOR THE COMPLEX DISTANCE TO PIER PARK: 7-10 MINUTES DRIVE OCEAN VIEW: NO - the unit overlooks the lake where the light show happens at night PARKING: MAXIMUM OF 2 VEHICLES - STRICTLY ENFORCED PER THE HOA RULES: THE PRIMARY GUEST MUST BE 21 AND PRESENT, IN ORDER TO RESERVE THE PLACE !!!! NOTE: THERE WILL BE AN ADDITIONAL ONE TIME FEE OF $95.00, FOR THE PARKING PASSES AND WRISTBANDS FOR THE WHOLE GROUP, FOR THE WHOLE STAY, DUE TO THE HOA, SEPARATE FOM THE RESERVATION. GUETS MUST PRE- REGISTER ONLINE, WITH THE NAMES, AGES AND VEHICLES MAKE AND MODEL BEFORE THE CHECK IN DATE, AND PICK THEM UP AT THE FRONT DESK AT CHECK IN. LINK TO THE REGISTRATION PORTAL WILL BE EMAILED TO GUEST UPON CONFIRMED RESERVATION Business Tax Receipt (BTR) # 27006 Completely Remodeled and Beautifully Furnished Condo, located within a short walk to the beach. Lake town Wharf offers THE Resort style vacation, from the five unique pools, 52,000 square feet of lakefront boardwalk, a fully equipped fitness center, covered parking, miniature golf, an on-site market/bistro, on-site dining options and flexible meeting spaces for conferences, to weddings and other group functions. There is really no reason to leave, other than the beach experience you can find across the street. The unit has been beautifully decorated and offers the perfect setting for a beach getaway. You will find this spacious kitchen to flow perfectly with the open and spacious living room. The comfort of the fluffy furniture and the clean design will make you feel at home. The kitchen is very well stocked, it offers anything and everything you may need to cook a three course meal. the bunk area is secluded and has a private bathroom accessible right across. The master suite has the most comfortable bed and perfect shades to guarantee a good night sleep after a long day at the beach. The private master bathroom and extra large closet space complete the perfect ambience for comfortable stay. Phenomenal setting offering panoramic elevators, you cannot find anywhere else, heated pools, kiddie pools. Vegas style fountain show every night, you can enjoy from the privacy of your own balcony! The unit has been decorated extremely tastefully and no expense has been spared for the comfort of our guests. The kitchen is fully equipped with everything you will need. The master bedroom has an extremely comfortable King Bed and en suite Bathroom. The bunk area is secluded and has brand new mattresses and a private bathroom. BEDDING CONFIGURATION: Master Bedroom: King Bed Second Bedroom: Queen Bed Plus Set OF Bunks - Twin Over Twin Nook Area: Bunk Bed with Twin over Twin CHECK IN TIMES: Check in time is after 4:30 pm, due to extremely long waits at the elevators or traffic , housekeeping teams are trying to service all units as fast as possible, but please note that there may be delays on busy days. Please, take that into consideration before booking and be patient if they are still working in your unit. Over 98% of units are ready for arrival at 4:30. No refunds will be given due to delays caused by these factors. AMENITIES: There will be starter package provided of paper products and consumables only to last for the first day or so. Please, take this into consideration when you do your grocery shopping! AMENITIES: \-Private Balcony, Overlooking the lake with A Vegas style Show Every Night \-Private beach access \- Free Wi- Fi \- AC \-Around 225 feet to the Beach \-In Unit Washer and Dryer \-7 Elevators \- Outdoor Gazebos \-Pool sun loungers \-five unique pools (some are heated) \- 52,000 square feet of lakefront boardwalk, \- fully equipped fitness center \- covered parking \- miniature golf \- on-site security \- an on-site market/bistro \- on-site dining options \- flexible meeting spaces for conferences \- weddings and other group functions \*\*Guests must be 21 years or older to rent. Anyone under that age must be accompanied by a parent or legal guardian. ## Property amenities ### Beach - Beach nearby - Beach loungers ### Pool/Spa - Communal pool - Heated pool - Hot tub - Pool loungers ### Internet - Available in the condo: WiFi ### Parking and transportation - Onsite parking options include a garage ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Microwave - Oven - Refrigerator - Stovetop - Toaster ### Bedrooms - 2 bedrooms - Bedsheets provided ### Bathroom - 2 bathrooms - Bathtub - Bathtub or shower - Hair dryer - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Living room ### Entertainment - TV with cable/satellite channels ### Outdoor areas - Balcony ### Laundry - Laundry facilities - Washing machine ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Elevator - Smoking not allowed ### Location highlights - Near a health/beauty spa - Near a hospital - Near a zoo - Near an outlet shopping mall - Near the bay - Near the marina - Near the sea - On a lake - On the waterfront ### Things to do - Gym - Heated pool - Water park - Fishing nearby - Golfing nearby - Hiking/biking trails nearby - Motor boating nearby - Sailing nearby - Scuba diving nearby - Snorkeling nearby - Surfing/bodyboarding nearby - Swimming nearby - Theme park nearby - Water skiing nearby ### Safety features - No carbon monoxide detector or gas appliances (host has indicated there are no carbon monoxide detectors or gas appliances on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - Fire extinguisher ### General - Property located in a resort - Unit size: 1,262 square feet ## Similar properties ![Property grounds](https://images.trvl-media.com/lodging/90000000/89760000/89753300/89753251/c6851e99.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Enjoy the heavenly views and dive into the magic of sunshine! 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Panama City Beach - Pool - Hot tub - Kitchen - Washer 10 Exceptional 1 review CA $84 CA $598 total includes taxes & fees Oct 25 - Oct 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=110648564&PinnedHotelID=110648564&HadPinnedHotel=true®ionId=-1&adults=2) ![A heated pool](https://images.trvl-media.com/lodging/109000000/108930000/108929100/108929074/0b7343f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 5 Pools, Beach Access, Gym, Lake View, 15th Floor! Palm Tree Paradise at Laketown Wharf 1531 Panama City Beach - Pool - Hot tub - Kitchen - Washer 10 Exceptional 2 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=108929074&PinnedHotelID=108929074&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, a heated pool](https://images.trvl-media.com/lodging/77000000/76900000/76893600/76893553/ec0a3af7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 330 Laketown Wharf. Gorgeous 2BR Plus Bunks, 2BA, Amazing Amenities Panama City Beach - Pool - Kitchen - Washer - Dryer 9.6 Exceptional 27 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=76893553&PinnedHotelID=76893553&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, a heated pool](https://images.trvl-media.com/lodging/77000000/76910000/76906500/76906409/aa56e86d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### WOW-Best Snowbird Deal! Loaded Family Condo; 17 Floor Gulf View-EZ walk to Beach Panama City Beach - Ocean view - Pool - Hot tub - Kitchen 10 Exceptional 97 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=76906409&PinnedHotelID=76906409&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in time starts at 4:30 PM Contactless check-in available Minimum check-in age: 21 ### Check-out Check-out before 10:00 AM ### Special check-in instructions Guests will receive an email with check-in information You will receive an email from the host with check-in and check-out instructions ### Rules SECURITY DEPOSIT HOLD: Security Deposit hold of $300 required for this property. ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Onsite parties or group events are strictly prohibited Host has indicated there are no carbon monoxide detectors or gas appliances on the property Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation Property Registration Number 27006 ## About the area Located in Panama City Beach, this condo is near theme parks and on the waterfront. Thomas Drive and Pier Park are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Shipwreck Island Waterpark and Frank Brown Park. WonderWorks Panama City Beach and Coconut Creek Family Fun Park are also worth visiting. Discover the area's water adventures with scuba diving, snorkeling, and water skiing nearby, or enjoy the great outdoors with hiking/biking trails. [Visit our Panama City Beach travel guide](https://www.expedia.ca/Panama-City-Beach.dx8021) [View more Condo rentals in Panama City Beach](https://www.expedia.ca/Panama-City-Beach-Condos.d8021-aaCondos.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C30.17760%2C-85.80456&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1tblJ-LE_Dkyar3F73olMgeSxZk=) Panama City Beach, FL ### What's nearby - Thomas Drive - 6 min walk - 0.6 km - Ripley's Believe It or Not - 6 min walk - 0.6 km - Panama City Beaches - 8 min walk - 0.7 km - Shipwreck Island Waterpark - 4 min drive - 3.2 km - Publix Sports Park - 5 min drive - 4.8 km ### Getting around - Northwest Florida Beaches Intl. Airport (ECP) - 30 min drive ### Restaurants - ‪Pineapple Willy's - ‬5 min walk - ‪McDonald's - ‬4 min walk - ‪McDonald's - ‬4 min walk - ‪Circle K - ‬4 min walk - ‪The Rusty Anchor - ‬11 min walk ## Frequently asked questions ### Does Gorgeous Unit, Best amenities with a private boardwalk and multiple pools!! have a pool? > Yes, this property has a pool. Pool types include heated pools. ### How much does it cost to stay at Gorgeous Unit, Best amenities with a private boardwalk and multiple pools!!? > As of Oct 22, 2025, prices found for a 1-night stay for 2 adults at Gorgeous Unit, Best amenities with a private boardwalk and multiple pools!! on Oct 25, 2025 start from CA $123.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Panama-City-Beach-Hotels-Gorgeous-Unit.h89753282.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Gorgeous Unit, Best amenities with a private boardwalk and multiple pools!! pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Gorgeous Unit, Best amenities with a private boardwalk and multiple pools!!? > Check-in begins at 4:30 PM. ### What time is check-out at Gorgeous Unit, Best amenities with a private boardwalk and multiple pools!!? > Check-out is at 10:00 AM. ### Where is Gorgeous Unit, Best amenities with a private boardwalk and multiple pools!! located? > Situated on the waterfront, this condo building is within a 10-minute walk of Thomas Drive and Panama City Beaches. WonderWorks Panama City Beach and Ripley's Believe It or Not are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Gorgeous Unit, Best amenities with a private boardwalk and multiple pools!! Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 54 8 - Good 12 6 - Okay 5 4 - Poor 1 2 - Terrible 1 ### 8.2/10 Cleanliness ### 10/10 Excellent #### Tiffany L. Oct 14, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great long weekend getaway Everything was great ##### Tiffany L. Stayed 3 nights in Oct 2024 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Shane G. Jul 4, 2023 #### Five Star Rating Amazing place to stay was very comfortable and in a great location. ##### Shane G. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Miriam R. Mar 23, 2024 #### Amazing Place to Stay!! My family and I stayed here last year and we were VERY pleasantly accommodated! The unit was amazing and spacious. The resort was conveniently located near Walmart, several restaurants and bars and right on the beach. We're looking forward to this years trip ##### Miriam R. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Jocelin S. Jul 10, 2023 #### The view was beautiful The view of the city was beautiful and the water fall light show was spectacular. ##### Jocelin S. This review comes from a trusted partner site and has not been verified. ### 8/10 Good #### Torray A. Jul 22, 2024 #### Lovely Condo Beautiful accommodations. Wharf had restaurants and shops within walking distance several pool options and the elevators ran swiftly. Unit was clean and comfortable. A few needed kitchen items were missing but nothing major. ##### Torray A. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### lilian c. Jul 7, 2023 #### Five Star Rating Location is walking distance from everything you need! Nice pool options; take the stairs whenever possible due to overfilled elevators. ##### lilian c. Stayed 5 nights in Jun 2023 ### 8/10 Good #### Valerie A. Apr 12, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Can’t wait to come back!! We had a fantastic time. The beach is very close and convenient. The only issue was the elevators. Very long wait time. Other than that, we loved the condo and the beach was fantastic! ##### Valerie A. Stayed 3 nights in Apr 2023 ### 6/10 Okay #### Myndi F. Jul 29, 2023 Liked: Check-in, communication, location, listing accuracy #### Paper stuff It would have been nice to have more toilet paper and paper towels provided. They usually have that in places I stay. Everything else we needed was provided. I really appreciate having beach chairs. ##### Myndi F. Stayed 3 nights in Jul 2023 ### 8/10 Good #### Amber D., Owensboro Ky Jul 24, 2023 Liked: Check-in, communication, location Disliked: Listing accuracy #### Over Rated Furniture was broken Kitchen sink faucet cant turn it on cold all the way The beds were amazing I give it a 4 ##### Amber D. Stayed 4 nights in Jul 2023 ### 6/10 Okay #### Tammy B. Mar 17, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Adequate There was no AC in either of the two front bedrooms, ice maker didn’t work nor water from fridge. There was only room to hang clothes, no place to put rest of clothes, ie dresser with drawers. The couch in living room was very uncomfortable, sank way down into bottom. Very beautifully decorated. ##### Tammy B. Stayed 2 nights in Mar 2023 ### 8/10 Good #### Ashley A. Jun 25, 2025 ##### Ashley A. Stayed 7 nights in May 2025 ### 8/10 Good #### Lauren W. Oct 12, 2024 Liked: Cleanliness, check-in, communication, location #### Family Fall Break Vacation Overall we were very satisfied with the property. It’s decorated very nicely with vibrant colors and furniture, very spacious, beds are incredibly comfy, and lake view and light show are awesome. For the most part the place was surface clean but could definitely use a more consistent deep clean along the baseboards, floors, and detail work. Baseboards had a thick layer of dust, doors were black and yellow with fingerprints, and both the baseboards and floor were severely scuffed; nothing a little elbow grease and fresh paint can’t fix. Cosmetic issues like paneling peeling under the sinks, some small holes in the walls from the door handles hitting them and patio furniture definitely needs a good shampooing as it’s white and dingy with stains. Just some suggestions to liven up the place! We really enjoyed our stay, our kids loved all the bunkbeds and their own little private area away from mom and dad. 😁Beach access is not far at all, however, you have to take stairs to get down to the sand once you reach the end of the access walk which isn’t ideal for most beach goers who are lugging wagons, chairs, floats, kids etc. The pool area….AMAZING. Hot tub… AMAZING. Great location, walking distance to Walmart 😆 Would recommend to others! ##### Lauren W. Stayed 5 nights in Oct 2024 ### 8/10 Good #### kevin g. Oct 6, 2024 ##### kevin g. Stayed 4 nights in Sep 2024 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Gabrielle G. Apr 16, 2024 #### Five Star Rating Weather was beautiful and condo was bigger than expected. The trip was a great surprise for my daughter's birthday. The staff does a great job at making sure the facility runs flawlessly. The light show is always the favorite for my kids. ##### Gabrielle G. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### ali b. Mar 26, 2024 #### Great Stay! Wonderful service and the host was so helpful. We asked to stay an extra day and she immediately answered and was able to accomodate us and was so helpful with anything we needed through the entire process! ##### ali b. Stayed 6 nights in Mar 2024 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Jocelin S. Jul 10, 2023 #### The view was beautiful The view of the city was beautiful and the water fall light show was spectacular. ##### Jocelin S. ### 6/10 Okay #### Lexi W. Mar 29, 2023 Liked: Cleanliness, communication, location, listing accuracy Disliked: Check-in #### My Stay The place was great expect for a few things. There were very little pots/pans and kitchen supplies. There were a lot of things cracked and slightly broken. The manager was great with a few fixes. ##### Lexi W. Stayed 5 nights in Mar 2023 ### 6/10 Okay #### Megan T. Mar 28, 2023 Liked: Check-in, location, listing accuracy Disliked: Cleanliness #### Wharf Lakeview room 728 Hello! We really enjoyed the location and the wharf overall as it had many amenities and shops within walking distance. I was very disappointed to see how filthy the room was upon arrival. The floors were so dirty our feet were black! I have pictures as well. There was sand all in the couch and on the coffee table. It makes me wonder if the bedding was even cleaned. There were stains on the throw pillows and the two pans that were available for use were dirty. There was dirt and a dead bug/ roach with the pans. Also have picture proof. The glasses were almost stuck to the cabinets as if there was a sticky residue and the garbage disposal was leaking and smelt absolutely horrid. We contacted you for the room to be cleaned and the sink to be fixed which took a few days. Whenever the cleaners arrived they were very rude and insinuated that we were lying about how dirty the floors were upon arrival although we have pictures. While we were in the room on the last day A RANDOM WOMAN which had ACCESS TO THE DOOR CODE ENTERED OUR CONDO WITHOUT EVEN KNOCKING!!!! This is the most unprofessional thing I have ever experienced. She just walked in and told us she was there to take pictures. We were very confused and told her that our checkout was tomorrow, she then proceeded to ask if we were guests or the owners?!??!! It is absolutely unbelievable that someone would have access to a room we are staying in and come in unannounced. I am very glad we were in the room when she let herself in. ##### Megan T. Stayed 4 nights in Mar 2023 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Mauricio G. Aug 15, 2022 #### Comfortable,successful like stay home and family reunion. Comfortable,successful like stay home and family reunion. ##### Mauricio G. ### 10/10 Excellent #### Kelley B. Aug 4, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Would definitely stay again We had a great time. Very nice place! ##### Kelley B. Stayed 7 nights in Jul 2022 ### 8/10 Good #### Scott H. Jul 9, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great family vacation Not as nice as the pictures, some up grades are needed. But we had a great time.hope we will be back next week ##### Scott H. Stayed 6 nights in Jul 2022 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Misti M. Jul 5, 2022 #### Excellent stay! Host was very informative, easy check in and out, very roomy and just like the pictures. Easy access to the beach. On site restaurant was fantastic. Beds were extremely comfortable. We will be back! ##### Misti M. ### 10/10 Excellent #### Nicole V. Jun 30, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great family vacation We had a great time! The worst part is during such a busy season the elevators are dreadful! But overall, we had a great time! ##### Nicole V. Stayed 4 nights in Jun 2022 ### 10/10 Excellent #### Jessica K. May 9, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Perfect selection The Lakehouse Warf was exceptional! Highly recommend and will return definitely. ##### Jessica K. Stayed 3 nights in May 2022 ### 4/10 Poor #### Erin M. May 1, 2022 Liked: Check-in Disliked: Cleanliness, communication, listing accuracy #### Rude and dirty A huge shout out to Laura and Mo whom I dealt with on the phone and Laura who personally came out to unit to take care of a few things. Poor quality and rude return emails who the office says was the owner Michael…. However there was never a name attached to the emails. but when I asked Moe.. she had said that was the owner sending the return emails. When we first arrived, I done an over all check of the unit… to see there was any left behind items, where the fire extinguisher was, basic check of things. There is a bright red label on the closet next to the kitchen that says in bold letters FIRE EXTINGUISHER INSIDE. There was no fire extinguisher in there…. Not one anywhere in the unit. That was reported right then to the front office who is open 24/7 but said we had to contact the booking agency. The fire extinguisher was not brought us until the 2 nd day of our stay. The stove was so dirty there could have been a grease fire had I not reported it and they did come and clean it..There are a lot of misleading advertisement on this unit. The kitchen is not well stocked to be able to cook a 4 course meal as advertised There is not a pot big enough to boil water for pasta….The water and ice does not work on fridge…. Still had not been fixed from the 2nd day out of 7 that it had been reported.. The cleaning agency whom they contract with must just replace clean towels and make beds, spot clean. The couch cushions was extremely soiled with what looked to be semen. Laura came and picked them up and washed them. The couch was full of opened stuck candy and so fourth. I have plenty of pictures. The queen bed was broken and was attempted to be fix but after it rebroke….. it was replaced the 3 rd day. We was never offered to relocate to another unit or property or a complementary refund of any type. Instead we was offered a chance to find another location on our own and possibly get a refund for the un-used nights that I had paid for… hence this is in the return emails. I just dropped contacting them and bought our own cleaning supplies and CLEANED the unit. Who wants to be on the streets with a family of 8 in an unknown area looking for a place to stay? So the first 4 days of our vacation was doing things with family and being tied to the phone rather that be email or phone calls and yes CLEANING. One thing about it the unit is clean and ready for the next family to enjoy with the exception of the ice maker and water working on the fridge. ##### Erin M. 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