Palazzo da Mula Tours and Activities

This hotel was wonderful, but the staff are the best staff out of any hotel. Some of the nicest people ever—especially Ricardo. He was the best, and went truly above and beyond. Once in a lifetime service and accommodations. Also great location. Take advantage of the boat service + deck service, and if there is any question the staff will help. The only issue was the room cleanliness. There were random bits of food on the floor, and the cleaning staff left their gloves on the floor (I have a photo). Would recommend again.

Lovely location away from the crowds but not so far from Rialto etc. Good quality hotel. Very clean!! Cleaner than many other 5 star hotels I've experienced. Some great food places nearby by the canalside too. Especially the restaurant Very Good. With another travel companion, I would have liked to have tried the hotel restaurant. Would certainly stay here again if staying in Carneggio.

Great place. While the hotel is a bit far from the town center there is a bus stop nearby, which is convenient. There is also a trail nearby to walk to town (nice if it isn’t raining). The breakfast they offer is excellent and convenient. Just a warning unrelated to this hotel, DON’T GO TO DINNER AT THE HOTEL DES ALPES, which is across the street. While it may seem convenient, we regretted going there. Staff were very strange and off putting and the food was underwhelming and overpriced.