Municipal Palace Tours and Activities

The room was always perfect, complete with towel sculptures.

Beautiful view and pool, utilities are a concern - water/power etc. We spent a week here with our 3 daughters, and have traveled many times to Mexico. Being a near new building, we expected less trouble. Antonio did a good job trying to look after things.

The room was ultra clean and impeccable service from our housekeeper. Fresh towel and flower arrangements every day and amenities replaced only when required, which was good to see. Hotel staff were extraordinarily friendly and accommodating. Only two concerns. 1. The NOISE was over the top! Unnecessarily LOUD music at the pool, all day, every day. I can see during aquacize or other group gatherings, but not all day every day. Also, very loud music in the lobby seating area all day! There is no quiet place to sit and read or have a conversation. I had several days when I had to leave because of headaches. 2. The food has declined somewhat since last year. The quality and service was inconsistent. We found the coffee bar in the lobby had the only decent coffee. We would love to return next year, but unless these concerns are addressed we may look elsewhere. Gracias to all the lovely staff. We appreciate your hard work ❤️