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Holiday Inn Express & Suites Ottawa by IHG

2.5 star property
Hotel in Ottawa with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Ottawa by IHG

Exterior
Property amenity
1 bedroom, desk, blackout drapes, iron/ironing board
Indoor pool
Free daily buffet breakfast
Located near the airport, Holiday Inn Express & Suites Ottawa offers a warm welcome with a breakfast buffet, laundry facilities, and a gym. Enjoy the swimming pool or stay productive at the business center while appreciating helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (& Sofa Bed)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed (& Sofa Bed)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (& Sofa Bed)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds (& Sofa Bed)

7.2 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Located in Ottawa, Holiday Inn Express & Suites Ottawa by IHG is near the airport. Starved Rock State Park and Dayton Ridge Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Mix's Trading Post and Grand Bear Falls Indoor Water Park.
Visit our Ottawa travel guideOpens in a new window
Map
2850 Columbus Street, Ottawa, IL, 61350

What's nearby

  • Washington Square Park - 4 min drive - 3.1 km
  • Tangled Roots Brewing Company - The Lone Buffalo - 4 min drive - 3.1 km
  • Skydive Chicago - 8 min drive - 6.7 km
  • Buffalo Rock State Park - 13 min drive - 10.5 km
  • Starved Rock State Park - 16 min drive - 15.7 km

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Culver's - ‬4 min walk
  • ‪Circle K - ‬2 min drive
  • ‪Tapatios - ‬5 min walk
  • ‪DQ Grill & Chill - ‬5 min walk

About this property

Holiday Inn Express & Suites Ottawa by IHG

Hotel near the airport
At Holiday Inn Express & Suites Ottawa by IHG, you can look forward to a free breakfast buffet, laundry facilities, and a gym. Free in-room WiFi and a business center are available to all guests.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • Express check-out, a 24-hour front desk, and a vending machine
  • A banquet hall, smoke-free premises, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 82 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and free newspapers. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,061 square feet of conference space
  • 2 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Frequently asked questions

Does Holiday Inn Express & Suites Ottawa by IHG have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Express & Suites Ottawa by IHG?

As of Aug 23, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Ottawa by IHG on Aug 31, 2025 start from CA $182.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express & Suites Ottawa by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express & Suites Ottawa by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Ottawa by IHG?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express & Suites Ottawa by IHG?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Express & Suites Ottawa by IHG located?

Situated near the airport, this hotel is within 2 mi (3 km) of Dayton Ridge Golf Club, Appellate Court, and Reddick Mansion. Washington Square Park and Tangled Roots Brewing Company - The Lone Buffalo are also within 2 mi (3 km).

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Holiday Inn Express & Suites Ottawa by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 372 out of 510 reviews
Rating 8 - Good. 88 out of 510 reviews
Rating 6 - Okay. 24 out of 510 reviews
Rating 4 - Poor. 9 out of 510 reviews
Rating 2 - Terrible. 17 out of 510 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and welcoming
Stayed 1 night in Aug 2025

10/10 Excellent

Manford

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was great - lots of options / hot & delicious !
Stayed 2 nights in Aug 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality was great. Staff was helpful and kept facility extremely clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with the property- beds were very comfortable. Staff was very friendly and helpful. Breakfast was good.
Stayed 1 night in Jul 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds is just the beginning. Its quiet, clean, staff is friendly amd helpful, continental breakfast was good and the location was perfect for just a quick trip to downtown for shopping. Also, the resturant across the street gives a small discount if your staying here. Cant wait to ho back!
Stayed 2 nights in Aug 2025

10/10 Excellent

Kiva

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel- new. Breakfast was good lots of options
Stayed 1 night in Jul 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly with great service.
Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities
Everything was great
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
We have stayed here multiple times driving to and from the west. Typical Holiday Inn experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and common areas. Comfortable beds. I like that the rooms have Dove products instead of the regular, low grade hotel products.
Stayed 1 night in Jun 2025

10/10 Excellent

Kylie

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Jun 2025

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms comfortable beds
Stayed 1 night in Apr 2025

6/10 Okay

Jody

Liked: Cleanliness, amenities
Breakfast was only so so
Stayed 1 night in Jun 2025

10/10 Excellent

Sheryl

Liked: Cleanliness, amenities, property conditions & facilities
Very nice! Close to restaurants! Clean rooms !
Stayed 1 night in May 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a fabulous employee her nickname is Shorty … what a lovely lady very attentive and helpful. She goes the extra mile for people!!! She is a great accent to your company I put her up for employee of the year . We will be back ❤️
Stayed 3 nights in Jul 2025

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service
Disliked: Amenities
Juice machine broken, pancake machine broken, out of milk, pool broken. Other then that was a decent hotel.
Stayed 3 nights in Jun 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel.
Stayed 1 night in Mar 2025

6/10 Okay

Yuet Wan

Shower floor has mold and not cleaned. Staff is friendly and brought me towels when I asked.
Stayed 2 nights in Jun 2025

8/10 Good

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Basic / clean hotel in Ottawa. No complaints outside of apparently very poor soundproofing between rooms, based on the angry call I received at 3am from an insane sounding woman claiming we were keeping her awake despite only watching movie on an ipad at low volume.
Stayed 1 night in Apr 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and friendly staff
Stayed 1 night in Jan 2025

2/10 Terrible

Robin

Disliked: Cleanliness, property conditions & facilities
The room was ok, but the pool water was very cold was dirty with dead insects and the bottom of the pool when you walk you can feel the dirt, on the out side, around the pool was full of dead insects, spiderwebs, very, very poor management. 👎
Stayed 2 nights in Jul 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great experience staying at this hotel. Hotel was clean, breakfast was GREAT! I've never stayed at a hotel where there were gluten free options as well as healthy yogurt options, egg white omlets and fruit. I was able to stick to my normal eating while on the road. Wonderful. Will only be staying at HIE from now on.
Stayed 1 night in May 2025

8/10 Good

Raul

Liked: Amenities
Restrooms cleaned daily
Stayed 4 nights in Mar 2025

2/10 Terrible

Keith

Disliked: Amenities, property conditions & facilities
Checked into a room that had no air conditioning and was handed a fan from the front desk and said sorry. this is the best we can do. Room was 78 plus degrees entire stay. Door would not secure so we had to trust that the clasp would prevent entry. Pool was indoors but was absolutely freezing. Requested refund for the room and IHG points were offered and said sorry this all we can do. Would never stay at another IHG facility.
Stayed 1 night in Jul 2025