Title: Smile Hotel Otsu Seta - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=179215&destination=Otsu%2C+Shiga+Prefecture%2C+Japan&selected=10044236&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Smile Hotel Otsu Seta Travelers find a peaceful retreat at this Lake Biwa hotel where comfort meets convenience with all the essentials for a memorable Japanese getaway ## Photo gallery for Smile Hotel Otsu Seta ![Desk, laptop workspace, blackout drapes, free WiFi - Smile Hotel Otsu Seta (Otsu)](https://images.trvl-media.com/lodging/11000000/10050000/10044300/10044236/dfb9700a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Meeting facility - Smile Hotel Otsu Seta (Otsu)](https://images.trvl-media.com/lodging/11000000/10050000/10044300/10044236/13223583.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Smile Hotel Otsu Seta (Otsu)](https://images.trvl-media.com/lodging/11000000/10050000/10044300/10044236/46661b31.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Cleanliness standards - Smile Hotel Otsu Seta (Otsu)](https://images.trvl-media.com/lodging/11000000/10050000/10044300/10044236/9c64de7b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (JPY 900 per person) - Smile Hotel Otsu Seta (Otsu)](https://images.trvl-media.com/lodging/11000000/10050000/10044300/10044236/34aceb74.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Smile Hotel Otsu Seta, near Lake Biwa, offers a peaceful escape. Guests enjoy a satisfying breakfast and WiFi in each room. The property includes practical amenities like luggage storage and meeting facilities. ## Reviews 7.8 Good ## Popular amenities - Free WiFi - Restaurant - Air conditioning - Breakfast available - Parking available - Business services ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=10044236&PinnedHotelID=10044236&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=10044236&PinnedHotelID=10044236&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=10044236&PinnedHotelID=10044236&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=10044236&PinnedHotelID=10044236&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=10044236&PinnedHotelID=10044236&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=10044236&PinnedHotelID=10044236&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=10044236&PinnedHotelID=10044236&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=10044236&PinnedHotelID=10044236&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Standard Double Room, 1 Double Bed, Non Smoking ![Desk, laptop workspace, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/11000000/10050000/10044300/10044236/1936c261.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Double Bed, Non Smoking 8.4 Very good 17 reviews ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Separate bedroom Blackout drapes/curtains Toilet with electronic bidet Hair dryer - 161 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Standard Twin Room ![Desk, laptop workspace, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/11000000/10050000/10044300/10044236/ea831f2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room 8.4 Very good 6 reviews ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Separate bedroom Blackout drapes/curtains Toilet with electronic bidet Hair dryer - 258 sq ft - 1 bedroom - Sleeps 2 - 2 Large Twin Beds ### View all photos for Deluxe Twin Room, 2 Bedrooms, Non Smoking ![Desk, laptop workspace, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/11000000/10050000/10044300/10044236/ee6d0c46.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, 2 Bedrooms, Non Smoking 8.0 Very good 2 reviews ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Separate bedroom Blackout drapes/curtains Toilet with electronic bidet Hair dryer - 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Kitchen - Washer - Dryer - Free WiFi 10.0 Exceptional 52 reviews CA $767 CA $844 total Mar 16 - Mar 17 [](https://www.expedia.ca/Kyoto-Hotels-STITCH-HOTEL-Kyoto.h111433960.Hotel-Information?chkin=2026-3-16&chkout=2026-3-17&rm1=a2®ionId=179215&destination=Otsu&destType=MARKET&latLong=35.092193,135.906489&searchId=e015223f-165c-4d92-a3b4-6d277d2b619e&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOtsu-Hotels-Smile-Hotel-Otsu-Seta.h10044236.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOtsu-Hotels-Smile-Hotel-Otsu-Seta.h10044236.Hotel-Information) ## About the area Otsu is home to Smile Hotel Otsu Seta. Yasaka Shrine and Kyoto Imperial Palace are notable landmarks, and travelers looking to shop may want to visit Shijo Street and Kawaramachi Street. Otsu City Science Museum and Lake Biwa Museum are also worth visiting. [Visit our Otsu travel guide](https://www.expedia.ca/Otsu.dx179215) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C34.98590%2C135.92528&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=AMg_3bzihbVw_nD3UVmpD6hktII=) 1-3-11, Ogaya, Otsu, Shiga, 520-2144 ### What's nearby - ![Extremely delicious, healthy, and at such reasonable prices! ](https://images.trvl-media.com/place/6139571/273113e4-57a7-462b-a35c-27dcf66e9126.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Aeon Mall Kusatsu 19 min walk \- 1.7 km - ![Ishiyamadera Temple featuring heritage elements and signage](https://images.trvl-media.com/place/553248621532771846/d7f3b590-1c18-4d2d-b8c0-470e4bd16f28.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Biwako Quasi-National Park 20 min walk \- 1.7 km - ![Fushimi Inari Shrine showing religious elements and a temple or place of worship](https://images.trvl-media.com/place/501445/bd0710e7-9e86-4cad-a9d5-2e30161c6d5d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fushimi Inari Shrine 25 min drive \- 19.0 km - Takebe Taisha Shrine 5 min drive \- 2.9 km - Shiga Kenritsu Kindai Bijutsukan 6 min drive \- 3.0 km ### Getting around - Seta Station 2 min walk - Keihan Yamashina 11 min drive - Kansai Intl. Airport (KIX) 89 min drive ### Restaurants - おととや 2 min walk - 餃子の王将 瀬田店 1 min walk - うどん 虹や 2 min walk - ロッテリア 瀬田駅前店 1 min walk - 鳥貴族 瀬田店 ## About this property ### Smile Hotel Otsu Seta Hotel near Lake Biwa Smile Hotel Otsu Seta provides a restaurant and more. Guests can connect to free in-room WiFi. Additional perks include: - Buffet breakfast (surcharge), self parking (surcharge), and a vending machine - Free newspapers, a 24-hour front desk, and meeting rooms - Luggage storage Room features All 94 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi. Other conveniences in all rooms include: - Bathrooms with toilets with electronic bidets and shower/tub combinations - Flat-screen TVs with satellite channels - Refrigerators, heating, and daily housekeeping ## Similar properties ![Reception](https://images.trvl-media.com/lodging/9000000/8280000/8274700/8274627/6d1d6467.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Apa Hotel Biwako Seta Ekimae Otsu - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.0 Very good 514 reviews CA $87 CA $96 total Mar 16 - Mar 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=8274627&PinnedHotelID=8274627&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/18000000/17370000/17369800/17369715/9f099dfd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Toyoko Inn Kyoto Biwako Otsu Otsu - Breakfast included - Free WiFi - Air conditioning - Parking available 8.0 Very good 634 reviews CA $72 CA $79 total Mar 16 - 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Available in some public areas: Free WiFi ### Parking and transportation - Self parking on site (JPY 800 per night) ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends; JPY 900 per person - A restaurant ### Family friendly - In-room refrigerator ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) ### Business services - Meeting rooms ### Accessibility - No elevator - Thin carpet in room ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower/bathtub combination - Slippers - Toilet paper - Toilet with electronic bidet - Toothbrush and toothpaste - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Refrigerator ### More - Air conditioning - Desk - Heating - Laptop workspace ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 10 AM ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately JPY 900 per person - Self parking fee: JPY 800 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit ### We should mention This property does not have elevators The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Smile Hotel Seta Smile Otsu Seta Smile Seta Smile Hotel Otsu Seta Otsu Smile Hotel Otsu Seta Hotel Smile Hotel Otsu Seta Hotel Otsu ## Frequently asked questions ### Is Smile Hotel Otsu Seta pet-friendly? ### How much does it cost to stay at Smile Hotel Otsu Seta? ### How much is parking? ### What time is check-in at Smile Hotel Otsu Seta? ### What time is check-out at Smile Hotel Otsu Seta? ### Where is Smile Hotel Otsu Seta located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Smile Hotel Otsu Seta Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.6 Cleanliness ### 8.4 Location ### 8.0 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 71 8 - Good 107 6 - Okay 69 4 - Poor 15 2 - Terrible 3 ## Reviews ### 8/10 Good #### Ella May 19, 2025 Liked: Staff & service a little older and run down but staff were lovely and had a good stay :) ##### Ella Stayed 4 nights in May 2025 ### 6/10 Okay #### uwe Nov 9, 2025 Liked: Cleanliness, staff & service, amenities It was fine for two nights, but like all Japanese hotel rooms it’s super small, more suitable for one person as we were 2, and with suitcase we were on top of each other. That being said, at least the room had a window and the room was super clean ##### uwe Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### GHAN SHYAM Jun 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice place ##### GHAN SHYAM Stayed 1 night in Jun 2024 ### 4/10 Poor #### Pengkuei Aug 15, 2024 Disliked: Cleanliness, property conditions & facilities An aging hotel that needs a bit of renovation. ##### Pengkuei Stayed 1 night in Aug 2024 ### 10/10 Excellent #### tong Apr 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect ##### tong Stayed 1 night in Apr 2025 ### 6/10 Okay #### Rex May 26, 2024 Liked: Cleanliness Older hotel pre key card era. ##### Rex Stayed 2 nights in May 2024 ### 10/10 Excellent #### けんた Jan 26, 2025 Liked: Property conditions & facilities good ##### けんた Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Michael Jun 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities When I made a ##### Michael Stayed 1 night in Jun 2025 ### 6/10 Okay #### Gerry Apr 7, 2025 Property is a bit old. All light is off if you removed key, not very convenient at times. ##### Gerry Stayed 3 nights in Apr 2025 ### 4/10 Poor #### Nishimura Oct 24, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The room was old and smell in the toilet. ##### Nishimura Stayed 1 night in Oct 2023 ### 8/10 Good #### Ayako Mar 10, 2026 静かできれいでした！ ##### Ayako Stayed 1 night in Mar 2026 ### 10/10 Excellent #### SHINOBU Dec 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities スタッフの方の対応がとても親切で良かった ##### SHINOBU Stayed 1 night in Dec 2025 ### 8/10 Good #### AKIRA Dec 13, 2025 いつもお世話になり大変便利で良いホテルです。 ##### AKIRA Stayed 1 night in Dec 2025 ### 10/10 Excellent #### MAIKO Dec 8, 2025 Liked: Cleanliness, staff & service, amenities フロントの女性方が丁寧に、とても明るく対応くださいました。 質の良い接客で、大変満足しています。 ##### MAIKO Stayed 1 night in Dec 2025 ### 8/10 Good #### NANAMI Nov 10, 2025 Liked: Cleanliness, staff & service, amenities 客室も広く、清掃も行き届いていて、シーツ交換も完璧でした。駅も徒歩１分。素晴らしい環境、施設です。 ##### NANAMI Stayed 2 nights in Nov 2025 ### 4/10 Poor #### TAKAHIDE Nov 3, 2025 Disliked: Cleanliness, amenities, property conditions & facilities スタッフの対応は良いですが、建物と設備に対し宿泊料が見合っていません。 混み合っているのは分かりますが、あまりにも足下をみています。 ##### TAKAHIDE Stayed 2 nights in Nov 2025 ### 8/10 Good #### Ryuhei Oct 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 駅前で交通の便良し。古い建物だが特に不満はなかった。 ##### Ryuhei Stayed 1 night in Oct 2025 ### 10/10 Excellent #### akitoshi Oct 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 立地も良く快適に過ごせました。 ##### akitoshi Stayed 1 night in Oct 2025 ### 8/10 Good #### Shigeru Sep 24, 2025 Liked: Cleanliness, staff & service 可もなく不可もなく普通のビジネスホテルです。ご時世からか宿泊料が2倍ほどに上がってます。京都市内よりはずっとましかなと思いますが。 ##### Shigeru Stayed 1 night in Sep 2025 ### 8/10 Good #### Masayoshi Aug 31, 2025 Liked: Cleanliness, staff & service 良かった ##### Masayoshi Stayed 1 night in Aug 2025 ### 8/10 Good #### Akiko Aug 16, 2025 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities 設備は古くて、入室した時にお掃除の仕方に気になる点も見られましたが、スタッフの方の対応はとても良く、駅近で便利良く、滞在期間中は快適に過ごせました。こちらに目当てのイベントがよくあるので、次回も利用できたらいいなと思います。 ##### Akiko Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Toshiyuki Aug 6, 2025 Liked: Cleanliness, staff & service, amenities シャワーの出力があり、とても気持ち良くお湯を浴びることができました。 ##### Toshiyuki Stayed 1 night in Aug 2025 ### 10/10 Excellent #### たかよし Aug 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities たいへん過ごしやすかったです！ ##### たかよし Stayed 1 night in Aug 2025 ### 8/10 Good #### ヨシユキ Jul 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities リラックス出来る部屋だった ##### ヨシユキ Stayed 4 nights in Jul 2025 ### 6/10 Okay #### yasuhiro Jul 24, 2025 Disliked: Cleanliness, amenities, property conditions & facilities 周りの食べ物が美味しく又泊まりたいです。 ##### yasuhiro Stayed 3 nights in Jul 2025 ### Expedia's Latest Trends ### Hotels > - 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