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Reviews of Wynnstay Hotel, Oswestry, Shropshire

4 out of 5
Wynnstay Hotel, Oswestry, Shropshire
Church Street, Oswestry, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 32 out of 55 reviews" "
Rating 8 - Good. 16 out of 55 reviews" "
Rating 6 - Okay. 4 out of 55 reviews" "
Rating 4 - Poor. 2 out of 55 reviews" "
Rating 2 - Terrible. 1 out of 55 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here was amazing. Loved the location. Highly recommend.
Stayed 1 night in May 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room i was allocated was superb, huge with excellent selection of refreshments and toiletries
Stayed 1 night in May 2024

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Traditional hotel/inn in town centre with off street parking, refurbished rooms and a pleasant restaurant. Well looked after.
Stayed 2 nights in Apr 2024

8/10 Good

judith

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding breakfast Room very muggy; no ventilation
Stayed 4 nights in Apr 2024

10/10 Excellent

Liz

Liked: Amenities
Great hotel ! Well appointed rooms . Very efficient check in and excellent service in all departments. Big shout out to the bar staff particularly the barmen working on the 5th April.
Stayed 1 night in Apr 2024

6/10 Okay

Steven

Travelled with family
Stayed 1 night in Feb 2024

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, food also very high standard.
Stayed 1 night in Jan 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible!
We were blown away by this hotel! It's clean, gorgeous and such friendly staff! When we walked in to our room we had a welcome note and the radio turned on for our arrival! Clean throughout and a gorgeous location!
Stayed 1 night in Jan 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel's decor is a mixed of old and new and works very well, is ideal for the centre of Owestry and the staff couldn't be more helpful.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Recommend staying, decor could be updated
This is a really nice hotel, and the character of the building in the public areas is intact, even after all these years. The bathroom was lovely and modern. The only downside to the hotel was the decor in my room. Really dated with curtains, bed throws, cushions all from a bygone era. The character of the hotel can remain in the rooms without these very dated additions. Otherwise than that, would recommend.
Stayed 1 night in Dec 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed many times over the years. Always enjoy
Stayed 2 nights in Nov 2023

10/10 Excellent

Bethan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Hotel, great food and lovely rooms.
Stayed 2 nights in Oct 2023

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

2/10 Terrible

Sandy

Travelled with group
Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!!
Excellent, simply excellent!!! Service, food, secure parking... everything!
Stayed 2 nights in Aug 2023

10/10 Excellent

BJ

Stayed 1 night in Jul 2023

10/10 Excellent

Neil

Stayed 1 night in Jul 2023

10/10 Excellent

Judith, Walsall

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area, convenient
Stayed 1 night in Jul 2023

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Wendy

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely gorgeous
Everything about it was gorgeous! The staff was friendly and accommodating. The room incredibly spacious. I could have lived in the bathroom alone. HUGE! Right in the middle of town. Easy access to everything Oswestry. Loved it and I will be back
Stayed 4 nights in Jun 2023

8/10 Good

Sally-Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Enjoyable
Very good, the staff were friendly and very accommodating. The ambience was super, relaxing & coffee shop good. Food superb. Thank you for making our stay really enjoyable.
Stayed 2 nights in Jul 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, staff were great, room was immaculate and breakfast was outstanding. Thank you
Stayed 1 night in May 2023

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the centre of Oswestry
Very clean and comfortable hotel in the middle of Oswestry. Service was excellent. My wife's milk intolerance was very well catered for with more menu options available than many others supply. The Coconut milk rice pudding was excellent.
Stayed 1 night in Apr 2023

10/10 Excellent

Jefin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in a lovely hotel
The staff were excellent, great service, friendly and welcoming. Our Room was in the coaching house, so a walk across the garden, which is ok if not bad weather. Lovely bright and spacious room. Comfortable bed, lovely view. Meals in restaurant were also excellent. Great choice, lovely food. Hotel has been refurbished, which is a credit to the owners. Will visit again.
Stayed 2 nights in Apr 2023

10/10 Excellent

Lei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Every thing is great!
Stayed 1 night in Apr 2023

10/10 Excellent

Robert

Stayed 1 night in Apr 2023

8/10 Good

Maureen

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Mr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay at Wynnstay
Initially a bit unhappy with rooms, but downgraded to better room and got 9 free breakfasts in return - great deal and kindly service. Good spa and pool - really recommend. Only downside wireless a bit slow.
Stayed 3 nights in Oct 2019

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay
Lovely, clean traditional hotel with charm. Staff were polite and efficient. Would most certainly stay there again. Also, boasts a good gym facility.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, property conditions & facilities
First room window partly blanked out,not to see kitchen vents and very untidy roof and the noise.Second room after a. Phone call and a visit to reception had no heating on going out told reception to be told there was no heating till 8pm,On return to go to bed still no heating after a number of phone calls where given an electric heater my wife suffers from craamp and had a bad night telling this to reception in the morning said she would tell maintenance with total indifference I would like an explanation from the hotel? but I Won't hold my breath Would I stay again No
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
THis stay could have been ruined by one rude member of bar staff...thankfully the manager Sebastian and receptionist Claire more than made up for the other member of staff.. they where absolutely amazing and a credit to the hotel.. would stay again..x
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed coplimentary use of the spa facilities. Room warm, clean and quiet.
Stayed 1 night in Mar 2019

10/10 Excellent

julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Fabulous welcome and relaxing will definitely return spa facilities excellent also and included in price
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant overnight stay.
We stayed overnight as we were attending a function in the hotel. Very friendly & helpful lady on reception ensured that checkin was swift & efficient. Our room was a good size & very clean. There was only a shower but this was modern & spacious. The bed was enormous & very comfortable. Although we had a room overlooking the street we weren't disturbed by any noise, even though it was a Saturday night. Breakfast was plentiful & of good quality. Good value for money overall.
Stayed 1 night in Jan 2019

8/10 Good

Gary

Liked: Cleanliness, staff & service, room comfort
Decent independently run hotel bar although a little tired in some areas nevertheless makes up for it in great service. We were well looked after even tho we raise slight objection to having time overlooking town square Main Street in the night a fair took place there! This wasn’t communicated to us when we booked - with an 8 year old - but when we raised it they reduced our rate and were very apologetic.
Stayed 1 night in Dec 2018

8/10 Good

Garry

Liked: Cleanliness, staff & service, room comfort
Business trip in Oswetry
Had exec room, bathroom was nice , hotel bar was quite old fashioned but the other bar in the hotel called Wilsons was nice, very modern cocktail bar
Stayed 2 nights in Nov 2018

8/10 Good

E

Liked: Cleanliness, staff & service, room comfort
Centrally Located Hotel.
Very nice stay. Very helpful staff , specially Claire on Reception.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really pleasent stay in a lovely hotel.
Stayed 1 night in Nov 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ice hotel
The hotel was lovely good size rooms with a separate living area. The bath was huge, I am 6”4 and could lay down.
Stayed 1 night in Nov 2018

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
The Hotel is in an excellent location, close to town centre but with secure ample parking. It has several options for food. We had set menu in the bar. Small portions but good quality. There is a main restaurant and cocktail bar attached. The rooms was a little small but very clean and warm. Bathroom is modern and clean. Overall a very decent hotel
Stayed 2 nights in Nov 2018

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

B A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SA winner with wynnstay
very nice hotel with great spa facility, great food, and fantastic service.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great location for town. Only downfall was getting woken up at 5am on a Sunday morning by next doors bin collection!
Stayed 1 night in Aug 2018

6/10 Okay

paula, manchester

Liked: Staff & service
Disliked: Cleanliness
Good location with plenty around
Hotel should be a 3 star, positives, breakfast was lovely, staff were friendly, location good, negatives very old fashioned, the floor in our room was the worst creaking ever, couldn’t go to the bathroom without waking my husband up and we had an old chip on the floor so obviously not been cleaned
Stayed 1 night in Aug 2018

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023