[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire condo # Epic Universe Premium Lake View Condo, Vista Cay - 1002 Family-friendly condo with a water park and a fitness center ![A heated pool](https://images.trvl-media.com/lodging/22000000/21690000/21680500/21680425/10f446dd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/22000000/21690000/21680500/21680425/00a3e9e2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/22000000/21690000/21680500/21680425/f5c15ec8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/22000000/21690000/21680500/21680425/dae8904b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/22000000/21690000/21680500/21680425/cd10dfc5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location Located in the heart of Orlando's Attraction and Convention Business District, Vista Cay Resort Direct offers a luxurious 3-bedroom lakeview condominium. Enjoy unlimited access to resort amenities like large pools, hot tubs, a pool bar, fitness center and picnic areas with BBQ grills. Take advantage of on-site guest services and high-speed internet WiFi. 9.6 Exceptional ### Entire condo 3 bedrooms2 bathroomsSleeps 62300 sq ft ## Popular amenities - - Parking available - Dryer - Pool - Washer - Gym ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire condo to yourself and will only share it with other guests in your party. ### Epic Universe Premium Lake View Condo, Vista Cay - 1002 Vista Cay Resort Direct, Orlando Florida 3 Bedroom, 2 Bathroom Premium Lakeview Condo, just steps away from the Resort Pool and Clubhouse. THIS UNIT DOES NOT ALLOW PETS. Please check out our other fabulous properties for pet friendly units at Vista Cay BED TYPES INCLUDE: KING : KING : 2 DOUBLES LOCATION: BEAUTIFUL AND CONVENIENT LOCATION, NEXT TO EPIC UNIVERSE, NEAR ALL MAJOR THEME PARKS, AND NEXT TO THE ORANGE COUNTY CONVENTION CENTER! Vista Cay is located on Universal Boulevard, in the heart of Orlando's Attraction and Convention Business District. Our location and accommodations have the best of what Orlando has to offer at a great price. Conveniently close to all of Orlando’s greatest attractions, shops and restaurants, but removed just enough to provide you with a peaceful getaway. \- 9 minutes to Universal Studios and Islands of Adventure (directly down Universal Blvd, no turns!) \- 5 minutes to Sea World. (You can see the fireworks from this Resort!) \- 2 minute drive or approximately 20 minute walk to the North/South Concourse of the Orange County Convention Center (convenient location for convention center guests!) \- 15 minutes drive to Orlando International Airport (MCO) UNIT DESCRIPTION: This large, luxurious, lakeview condominium is a step above the rest. Over 2,200 Sq Ft, Tastefully decorated, and fully loaded with everything you need to call this your home away from home. Large comfy leather couches and comfortable patio furniture, great for watching the local theme park fire works in the distance, observing Florida's Beautiful Sunsets or relaxing while enjoying your morning coffee. AMENITIES: \[all included with your booking, no additional fees at check in\] \*On-Site 24 Hour Check-In Desk and Guest Services located at the club house, exclusively provided by us at Vista Cay Resort Direct by Millenium Management. \*Bag Drop Service, located at the Club House. Showers and changing rooms are available. Arriving early or departing late? Feel free to use this service for your convenience. This amenity is also exclusively provided by us here at Vista Cay Resort Direct by Millenium Management. \*Parking up to 6 cars during your stay. Electric Vehicle EV Charging Stations Available on property for a low fee via ChargePoint and another Service. \*Unlimited Access to all of the Resort’s Amenities including: Large Resort Pools (2 Pools, Heated during the winter months), Hot Tubs (2), Full Pool Bar, Fitness Center, 1.5 mile Jogging Trail Around the Lake, Conference Room Available on First Come First Serve Basis, Arcade Room, Playground, Kiddie Pool, Showers and Changing Rooms, Basketball Court, and Picnic Areas with BBQ Grills. \*Gated Community with On Site Security Patrol \*High Speed Internet Wifi (at 200 MBPS!) and Cable TV in Every Room! (All rooms have flat screen TVs! At least 32 inches in the bedrooms, and 42 inches or larger in the Living Room.) \*Starter Kit of Shampoos, Dish and Clothes Detergent, Paper Towels, and Trash Bags etc. After these supplies are used, everything else needed during your stay is self serve. If you need an item or two more, we will be happy to provide them for you at the service desk, located at the club house (There is a Gift Shop at the club house, Walgreens on Property, or Publix Shopping Center next door for all your additional toiletry and home supply needs) \*Sheets, Bedding, Bath and Pool Towels are in every unit. \*Large Washer and Dryer in every unit. \*Optional Daily Clean Service for an additional fee. (please inquire at the front desk during check in for daily or periodic clean services) DRIVE TIMES to your favorite attractions and POIs: \- 15 minute drive from the Airport (all highway) \- 15 minutes to Disney (all highway) \- 9 minutes to Universal and Islands of Adventure (straight down Universal Blvd.) \- 5 minutes to Sea World. (You can see the fireworks from this Resort!) \- 2 minutes to the North/South Concourse of the Orange County Convention Center \- 50 Minutes to the nearest Beach, Cocoa Beach. (all highway) \- 10 Minutes to Both Prime Outlet Malls in Either Direction. PET POLICY No pets are allowed to stay in this home. If an unauthorized pet is discovered, a $250 charge will be added to the guest's credit card on file and/or potential immediate cancelation of the reservation and no refund for non-pet-friendly units. HIGH CHAIR AND PACK AND PLAY RENTAL: High Chairs and Pack and Plays are available upon request. The rental price for each is $10 a day + tax. This charge goes towards the purchase, delivery, upkeep, and sanitization of the items :) With our attention to detail and genuine care for high standards of cleanliness and customer service, you are sure to have a happy and comfortable stay with us during your visit to the Sunshine State! AMENITIES: \[all included with your booking, no additional fees at check in\] \*On-Site 24 Hour Check-In Desk and Guest Services located at the club house, exclusively provided by us at Vista Cay Resort Direct by Millenium Management. \*Bag Drop Service, located at the Club House. Showers and changing rooms are available. Arriving early or departing late? Feel free to use this service for your convenience. This amenity is also exclusively provided by us here at Vista Cay Resort Direct by Millenium Management. \*Parking up to 6 cars during your stay. Electric Vehicle EV Charging Stations Available on property for a low fee via ChargePoint and another Service. \*Unlimited Access to all of the Resort’s Amenities including: Large Resort Pools (2 Pools, Heated during the winter months), Hot Tubs (2), Full Pool Bar, Fitness Center, 1.5 mile Jogging Trail Around the Lake, Conference Room Available on First Come First Serve Basis, Arcade Room, Playground, Kiddie Pool, Showers and Changing Rooms, Basketball Court, and Picnic Areas with BBQ Grills. \*Gated Community with On Site Security Patrol \*High Speed Internet Wifi (at 200 MBPS!) and Cable TV in Every Room! (All rooms have flat screen TVs! At least 32 inches in the bedrooms, and 42 inches or larger in the Living Room.) \*Starter Kit of Shampoos, Dish and Clothes Detergent, Paper Towels, and Trash Bags etc. After these supplies are used, everything else needed during your stay is self serve. If you need an item or two more, we will be happy to provide them for you at the service desk, located at the club house (There is a Gift Shop at the club house, Walgreens on Property, or Publix Shopping Center next door for all your additional toiletry and home supply needs) \*Sheets, Bedding, Bath and Pool Towels are in every unit. \*Large Washer and Dryer in every unit. \*Optional Daily Clean Service for an additional fee. (please inquire at the front desk during check in for daily or periodic clean services) DRIVE TIMES to your favorite attractions and POIs: \- 15 minute drive from the Airport (all highway) \- 15 minutes to Disney (all highway) \- 9 minutes to Universal and Islands of Adventure (straight down Universal Blvd.) \- 5 minutes to Sea World. (You can see the fireworks from this Resort!) \- 2 minutes to the North/South Concourse of the Orange County Convention Center \- 50 Minutes to the nearest Beach, Cocoa Beach. (all highway) \- 10 Minutes to Both Prime Outlet Malls in Either Direction. PET POLICY Vista Cay Community HOA allows dogs under 35 lbs only. (No other types of pets are allowed to stay at Vista Cay) Pet fee is $25 a day + tax / per dog, up to two dogs maximum permitted per unit. (Some booking sites require a set fee of $75 per pet regardless of length of stay.) The maximum charge per pet, per stay, is $150 + tax each. $300 + Tax Maximum for 2 pets per unit. This fee goes to the cleaning company to perform the deep cleaning required for the health and safety of future guests. Any potential, incidental damage caused by said pet(s) will be the responsibility of the guest of registration and will be charged to the credit card on file. There is no fee for Service animals. Pet fee is still required for all ESA dogs. If an unauthorized pet is discovered, a $250 charge will be added to the guests credit card on file for pet friendly units or potential immediate cancelation of reservation and no refund for non pet friendly units. HIGH CHAIR AND PACK AND PLAY RENTAL: High Chairs and Pack and Plays are available upon request. The rental price for each is $10 a day + tax. This charge goes towards the purchase, delivery, upkeep, and sanitization of the items :) With our attention to detail and genuine care for high standards of cleanliness and customer service, you are sure to have a happy and comfortable stay with us during your visit to the Sunshine State! ## Property amenities ### Pool/Spa - Communal pool - Heated pool - Hot tub ### Internet - Available in the condo: Free WiFi ### Parking and transportation - Electric car charging station on site - Car recommended - Parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Microwave - Oven - Refrigerator - Stovetop - Toaster ### Dining - Dining table ### Bedrooms - 3 bedrooms - Bedsheets provided ### Bathroom - 2 bathrooms - Hair dryer - Towels provided ### Living spaces - Dining table - Living room ### Entertainment - TV with cable/satellite channels - Video games ### Outdoor areas - Outdoor furniture ### Laundry - Laundry facilities - Washing machine ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Elevator - Smoking not allowed ### Services and conveniences - Concierge services - Iron/ironing board ### Location highlights - Near a health/beauty spa - Near a hospital - Near an outlet shopping mall ### Things to do - Arcade/game room - Billiards/pool table - Foosball table - Golf - Gym - Heated pool - Tennis - Water park - Basketball nearby - Swimming nearby - Theme park nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - Electric car charging station - Unit size: 2,300 square feet ## Similar properties ![Outdoor pool, a heated pool](https://images.trvl-media.com/lodging/65000000/64400000/64395400/64395383/f531413a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lake view condo in Vista Cay Resort! 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Lakeview Condo, Vista Cay - 1017 Orlando - Pool - Hot tub - Kitchen - Washer 9.6 Exceptional 35 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=60600098&PinnedHotelID=60600098&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/39000000/38740000/38730300/38730224/130dca01.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### IN FRONT OF THEME PARKS - CLOSE TO POOL , CONV CENTER , INT'L DRIVE - SUNNY Orlando - Pool - Hot tub - Kitchen - Washer 9.6 Exceptional 222 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=38730224&PinnedHotelID=38730224&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in time starts at 4:00 PM Minimum check-in age: 21 ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Onsite parties or group events are strictly prohibited Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation ### We should mention A car is recommended for transportation to and from this property ### Property is also known as 3 Bed 2 Bath Premium Lakeview l 1002 Condo Orlando 3 Bed 2 Bath Premium Lakeview l 1002 Condo 3 Bed 2 Bath Premium Lakeview l 1002 Orlando Condo 3 Bed 2 Bath Premium Lakeview l 1002 Orlando Orlando 3 Bed 2 Bath Premium Lakeview l 1002 Condo Condo 3 Bed 2 Bath Premium Lakeview l 1002 3 Bed 2 Bath Premium Lakeview l 1002 Condo Orlando 3 Bed 2 Bath Premium Lakeview l 1002 Condo 3 Bed 2 Bath Premium Lakeview l 1002 Orlando Condo 3 Bed 2 Bath Premium Lakeview l 1002 Orlando Orlando 3 Bed 2 Bath Premium Lakeview l 1002 Condo Condo 3 Bed 2 Bath Premium Lakeview l 1002 3 2 Bath Lakeview L 1002 Condo, Vista Cay 1002 Orlando 3 Bed 2 Bath Premium Lakeview l 1002 Premium Lake View Condo Vista Cay 1002 Premium Lakeview Condo \[CDC APPROVED\] 1002 Premium Lake View Condo, Vista Cay - 1002 Condo Premium Lake View Condo, Vista Cay - 1002 Orlando Premium Lake View Condo, Vista Cay - 1002 Condo Orlando 38 ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.42896%2C-81.44859&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ti0sNvNl40dp0WOH6gBRKcTPD0Q=) Orlando, FL #### What's nearby - Aquatica - 3 min drive - 3.3 km - SeaWorld® Orlando - 3 min drive - 3.7 km - The Orlando Eye - 3 min drive - 3.4 km - Orange County Convention Center - 3 min drive - 4.0 km - Discovery Cove - 4 min drive - 4.7 km #### Getting around - Sand Lake Road Station - 14 min drive - Orlando Station - 17 min drive - Orlando Intl. Airport (MCO) - 16 min drive #### Restaurants - ‪Cosmos Cafe - ‬3 min drive - ‪Pizza Moon - ‬4 min drive - ‪The Burning Blade Tavern - ‬5 min drive - ‪Chick-fil-A - ‬5 min walk - ‪The Oak And Star Tavern - ‬4 min drive ## Frequently asked questions ### Does Epic Universe Premium Lake View Condo, Vista Cay - 1002 have a pool? > Yes, this property has a pool. Pool types include heated pools. ### Is Epic Universe Premium Lake View Condo, Vista Cay - 1002 pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Epic Universe Premium Lake View Condo, Vista Cay - 1002? > Check-in begins at 4:00 PM. ### Where is Epic Universe Premium Lake View Condo, Vista Cay - 1002 located? > This family-friendly Orlando condo building is within 2 mi (3 km) of Shingle Creek Golf Course, Universal Epic Universe, and Wonderworks. Orange County Convention Center and Aquatica are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Epic Universe Premium Lake View Condo, Vista Cay - 1002 Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 36 8 - Good 6 6 - Okay 2 4 - Poor 1 2 - Terrible 0 ### 9.4/10 Cleanliness ### 8/10 Good #### Erika L. Dec 12, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Perfect Location Great location. Close to all the parks in Orlando. ##### Erika L. Stayed 6 nights in Dec 2024 ### 10/10 Excellent #### Shannon M. Jul 6, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### THE BEST location for Universal. Beautiful, clean, spacious! This is the place for family. Literally eye opening when we walked in. Much bigger than the photos in my opinion. Lots of space for the family. All bedrooms are a great size. Lots of storage and closet space. Massive laundry room! Very clean. It smelled so good when we walked in as well. Lots of towels provided even for the pool. The back deck was our favorite overlooking the small lake. We got to watch fireworks every night from the park! Our trip was to to Epic and it was less than 5 minutes away. Easy drive from the airport as well about 15 minutes (8 miles I believe it was). Dunkin and Publix are very close and a Walgreens on the corner. This place was perfect and I will definitly book this place again! Only recommendation to VRBO/Owner: need a corkscrew/bottle opener. ##### Shannon M. Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Cindy T. Mar 9, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Enjoyable We were coming from a very cold Maine. So was looking for a place to relax and enjoy the sun. This place was perfect. Very spacious and comfortable for 4 people.We used Uber service to get around. Highly recommend this. Easy walk to Publix food store and some restaurants nearby. We are looking to go back next year for a longer stay. ##### Cindy T. Stayed 11 nights in Feb 2025 ### 10/10 Excellent #### Shawna K. Mar 22, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Perfect vacation Had a great experience and a wonderful time with our family! ##### Shawna K. Stayed 6 nights in Mar 2023 ### 10/10 Excellent #### Julio C. Jan 9, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Awesome location and property Very nice property.. ample room for everyone. Love the view of the lake and night lights. ##### Julio C. Stayed 2 nights in Jan 2023 ### 10/10 Excellent #### Liz M. Jan 29, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Would stay again We really enjoyed our time. We would definitely come back. ##### Liz M. Stayed 7 nights in Jan 2023 ### 10/10 Excellent #### Mary C. Jun 22, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Volleyball Nationals We stayed for Volleyball Nationals and it was perfect. ##### Mary C. Stayed 4 nights in Jun 2023 ### 10/10 Excellent #### Dustin B. Sep 27, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Perfect Conference Stay Stayed here because of its proximity to the Orange County Convention Center. The condo is fantastic and well taken care of with little sign of wear. Very spacious and would consider coming back with the family to visit theme parks. Only con might lack of a single cup coffee maker or coffee filters. ##### Dustin B. Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Verified traveller Aug 3, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great experience The condo was wonderful- spacious, clean, quiet, and well-equipped. We enjoyed beginning our mornings relaxing on the large balcony facing the pond. Pool was great. The location is perfect- near all of the major theme parks, but without the incessant traffic and noise. Would definitely come back!! ##### Verified traveller Stayed 5 nights in Jul 2024 ### 10/10 Excellent #### Josh A. Jun 29, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Location location location! We were in Orlando for the AAU Volleyball Nationals. We love the location with regards to the OCCC and amenities. Checkin and checkout were easy. The pool was a great way to spend the afternoons. We will book the same place next year if it’s available. ##### Josh A. Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Chris b. B. Jun 9, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Birthday Weekend at Parks I braved the weekend with 4 15-16 year olds for a Sweet 16 b-day. Close to all parks, neat, modern, comfortable and ample space for the 5 of us. We will be back to enjoy the pool and other amenities. I unreservedly recommend this property. ##### Chris b. B. Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Donna B. Aug 12, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Family if choice Everything was great, the employess were friendly. We would stay again! Thank you ##### Donna B. Stayed 7 nights in Jul 2023 ### 10/10 Excellent #### JOSEPH G K. Sep 4, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### LSU v FSU citrus bowl Not long enough to see it all particularly Lake Cay Lodgings were nice Pool enjoyable ##### JOSEPH G K. Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### Rick B. Mar 8, 2023 Liked: Cleanliness, communication, location, listing accuracy #### Vista Csy In town for a trade show. Great location for us, very convenient to Orange County convention center. ##### Rick B. Stayed 3 nights in Feb 2023 ### 10/10 Excellent #### Tyler C. Mar 30, 2023 Liked: Cleanliness, communication, location, listing accuracy Disliked: Check-in #### Perfect location for the parks Everything was great except the check in process, very clean, 5-10 minute ride to the parks, beautiful view from balcony. I think for the price they should definitely purchase a larger smart tv for the living room but regardless I would definitely go back ##### Tyler C. Stayed 3 nights in Mar 2023 ### 10/10 Excellent #### Kira W. Aug 1, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Love it We had a great time. Huge unit. Very clean and worry free. Great location to the Parks. Maintenance came and set up the Wi-Fi after it went out from a storm. They were quick and very courteous. Check in was quick and stress free. Would recommend to anyone. ##### Kira W. Stayed 3 nights in Jul 2023 ### 6/10 Okay #### Bonnie E. May 5, 2025 Liked: Cleanliness, check-in, communication, location #### Decent but had to move to other unit This unit was very spacious and largely as described with a nice view from 2nd floor. However -1) The pool and splash pad right next to this building was supposed to be open 3 weeks prior to our stay, but as of late April it was still in middle of construction. There's another nice pool a walk or drive away but we used it much less given that. And 2) there was construction happening on a unit on same floor making it difficult to spend time in the unit during day or for our toddler to nap. They were luckily able to move us to a different unit our 2nd day which helped. The walking path - which according to listing was supposedly open around the pond - was partly closed off. I don't fault the unit owners on these challenges but wish the listings were accurate so we had made a more informed decision on where to stay. Note about this unit - the two twin beds in the 3rd bedroom are quite high and there is no stool for kids to use to climb up/down so best to bring own stool and use lots of pillows as bumpers if you have a child under 6 you would like to sleep in there or someone with limited mobility. Wifi worked for us after we called the front desk to reset it. ![](https://a.travel-assets.com/ugc/hotel-reviews/9236f595-a8fe-450f-a6ee-5a665d2af959-1746445304291.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5db9599a-0bac-4972-ab9f-bc420eea92e9-1746445304349.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b3e88bb7-ed01-4f87-b017-c8b9ad121495-1746445304708.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Bonnie E. Stayed 1 night in Apr 2025 ### 4/10 Poor #### Melanie S. Jul 18, 2023 Liked: Cleanliness, check-in, location Disliked: Communication, listing accuracy #### Amenities broken, property management/maintenance unresponsive Bulbs were out. I asked for more, maintenance never showed nor followed up. I took bulbs from other fixtures. I packed light because the property has laundry. Washer didn’t work. Called maintenance again, they said no work orders ahead of me. No one showed. I also needed a clean uniform for my son’s game. Fell asleep waiting, woke at 3 because I knew I’d have to do the load by hand, which I did, in the bath tub. After wringing everything out well, added to the dryer, which was excessively noisy to the extent it kept me awake. An hour and a half later the cycle ended. Clothes were hot and not at all dry which means dryer exhaust was plugged. I removed probably a 2 gallon bucket full of lint from the exhaust system and stand pipe. I could not reach further but an certain it was still blocked. I kept running the dryer cycle an hour at a time and after removing a lot to hang up to dry on the bed, the cycle finally finished after over 4 hours. Needless to say, this experience defined my trip as I could not get over the fact that the property management did nothing to help with something as minor as light bulbs to something major like key amenities being completely inoperative. The remainder of my stay was in hand washed clothes that I did hastily at 3am so my son could have a clean uniform. ##### Melanie S. Stayed 5 nights in Jun 2023 ### 10/10 Excellent #### Hana K. Mar 19, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy ##### Hana K. Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### JOHN A. Mar 4, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy ##### JOHN A. Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Kenneth C. Jan 28, 2025 Liked: Cleanliness ##### Kenneth C. Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Kadi F. Apr 13, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Vacation rental Great location and nice amenities. Enjoyed the grounds and the pool and pool bar. A great place to stay and close to all parks. ##### Kadi F. Stayed 5 nights in Apr 2024 ### 10/10 Excellent #### Diane K. Oct 23, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Amazing View and Location The place is spacious and well kept. The view from the balcony is peaceful and beautiful. The location to all of the parks was less than 15 minutes and there were several food places, dunkin donuts, liquor store, etc all within walking distance. We even squeezed in a couples massage in the nearby shopping center. Everyone was so friendly.. the pool area was great.. Loved the whole experience and would definitely stay here again. ##### Diane K. Stayed 6 nights in Oct 2022 ### 10/10 Excellent #### Joseph N., Muskego, USA Oct 15, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great location, great resort. PROS: Resort was close to everything. Pictures are accurate. Staff and residents very friendly and helpful. Check in was easy. Felt safe in the complex, parking lot and surrounding area. Pool was fun for my kids. Highly recommend! CONS: Found a few geckos in the room (but that’s Florida…… just wish we knew prior to coming). Made for a few fun stories though. ##### Joseph N. Stayed 8 nights in Oct 2022 ### 8/10 Good #### Cherie S. Aug 6, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Stay It was great we had a fun time ##### Cherie S. 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