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Reviews of The Executive Inn

4.5 out of 5
The Executive Inn
10 Rugby Road, New Lambton, NSW

Reviews

8.6

Excellent

Rating 10 - Excellent. 508 out of 1001 reviews" "
Rating 8 - Good. 320 out of 1001 reviews" "
Rating 6 - Okay. 112 out of 1001 reviews" "
Rating 4 - Poor. 39 out of 1001 reviews" "
Rating 2 - Terrible. 22 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Mumin

Liked: Cleanliness, staff & service, property conditions & facilities
Variety
Stayed 1 night in May 2024

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This was a surprisingly good find. Staff were very capable and helpful. We thought the stay was good value for money and we would stay there again.
Stayed 1 night in May 2024

8/10 Good

Kerrie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Executive Inn was fit for purpose for our visit. All areas clean and tidy although room was dated. Options for dining were very convenient for this stay
Stayed 3 nights in May 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Glenn

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
We where able to have a early check in... Staff friendly
Stayed 1 night in Mar 2024

8/10 Good

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot pool was great its a jet pool not a tub. The club was great and the meals many to chose from, also lovely
Stayed 2 nights in Apr 2024

10/10 Excellent

Mehar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Apr 2024

6/10 Okay

Violeta

Travelled with partner
Liked: Amenities
Our room needs a little updating. It was tired and worn. The bathroom was newer however is also showing signs of not being cleaned properly.
Stayed 1 night in Apr 2024

8/10 Good

Nicole

Stayed 1 night in Apr 2024

10/10 Excellent

Anthony

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot for my stay close to were I was working and clean and handy restaurants both in the club and around the area
Stayed 2 nights in Apr 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a 40th dinner party. Fantastic good fantastic staff. Beautiful room. I would highly recommend the staff.
Stayed 3 nights in Apr 2024

8/10 Good

felipe

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff provide a great customer service, easy check in and parking is included. There is a nice swimming pool with jacuzzi. Things we did not like: property is a bit run out, old carpet and furniture, it need some renovation. Our room did not have a smart TV, the tv seems from the last decade, it could not stream our contents. Movies on tv cost over$15 ea.
Stayed 1 night in Apr 2024

10/10 Excellent

Mary

Travelled with family and small children
Enjoyed our stay. Would definitely book again. Pool looks really good we will bring our swimmers next time
Stayed 1 night in Apr 2024

10/10 Excellent

ASHRAF

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great. Gym access perfect. The desk attendant working the night shift was particularly friendly and accommodating
Stayed 1 night in Apr 2024

10/10 Excellent

David

Stayed 2 nights in Apr 2024

8/10 Good

Chris

Stayed 1 night in Mar 2024

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Senaijd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Zhe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Emad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service, comfortable rooms, and a prime downtown location.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jayme-Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Executive on Apr 1, 2024
Hi Jayme-Lee, thanks for joining us at The Executive Inn and taking five from your day to provide your kind words. We're so happy to read your stay with us was 10/10! It is always rewarding to receive such accolades. We hope to welcome you back again soon. Kind regards, the The Executive Inn team.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay everyone was nice and friendly pool was very nice and spa Highly recommended
Stayed 3 nights in Mar 2024
Response from The Executive on Apr 1, 2024
Hi James, thanks for joining us at The Executive Inn and taking five from your day to provide your kind words. We're so happy to read your stay with us was 5/5! It is always rewarding to receive such accolades. We hope to welcome you back again soon. Kind regards, the The Executive Inn team.

10/10 Excellent

Lynda

Travelled with partner
Liked: Cleanliness, staff & service
Bed and pillows were terrible
Stayed 1 night in Mar 2024
Response from The Executive on Apr 1, 2024
Hi Lynda, thanks for staying with us at The Executive Inn. We are over the moon to know your stay with us was 5/5! We work hard to bring our guests an excellent stay and are glad we nailed it in your eyes.Thanks for taking the time to provide your feedback, we're looking forward to having you stay again. Kind regards, The Executive Inn team.

8/10 Good

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, FAIR value for money, room decor tired, good facilities all round, service fantastic in all respects, staff at check-in could not have been more helpful
Stayed 2 nights in Mar 2024
Response from The Executive on Mar 19, 2024
Hi Shaun, thanks for staying with us at The Executive Inn and taking 5 to leave your feedback. We're so glad you loved your stay with us! We can't wait to welcome you back again soon. Kind Regards, the The Executive Inn team.

6/10 Okay

Kelly

Travelled with family
Liked: Staff & service
Good location. Very limited options for a Family of 5 (not flexible re rollaways etc) and extremely expensive for what it is. Rooms are very tight in the hallway area. Car parking is poor. The car park is very tight and oversubscribed, if you don't arrive early you will miss out on a car park. Room cleanliness is average. Only stay in desperation as Newcastle has such a shortage of family friendly accommodation.
Stayed 1 night in Mar 2024
Response from The Executive on Mar 19, 2024
Hi Kelly, thanks for staying with us at The Executive Inn and taking 5 to leave your feedback. We're so glad you loved your stay with us! We can't wait to welcome you back again soon. Kind Regards, the The Executive Inn team.

6/10 Okay

Joshua

Liked: Cleanliness, property conditions & facilities
The hotel managers refused to give extra towels multiple times, the toilet paper rolls are now only half as big for some reason and there are shared balconies now so make sure you get a room that doesn’t have loud neighbours. The staff were quite unfriendly. Pool is good but the new terms and conditions the hotel make you sign are a little bit unfriendly. Unsure if I would stay again now and I’ve stayed many many times.
Stayed 1 night in Mar 2024

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing knowing it’s all there.
Stayed 1 night in Mar 2024
Response from The Executive on Mar 19, 2024
Hi Sarah, thanks for joining us at The Executive Inn and taking five from your day to provide your kind words. We're so happy to read your stay with us was 10/10! It is always rewarding to receive such accolades. We hope to welcome you back again soon. Kind regards, the The Executive Inn team.

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been here multiple times, great amenities location and service
Stayed 2 nights in Jan 2024
Response from The Executive on Mar 19, 2024
Hi Melissa, thanks for joining us at The Executive Inn and taking five from your day to provide your kind words. We're so happy to read your stay with us was 10/10! It is always rewarding to receive such accolades. We hope to welcome you back again soon. Kind regards, the The Executive Inn team.

8/10 Good

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager On Duty on Feb 27, 2024
Thank you for the great score.

6/10 Okay

Cynthia

Travelled with group
Disliked: Property conditions & facilities
sofa bed was extremely uncomfortable, and could not connect to their wifi. For the price very disappointing
Stayed 1 night in Feb 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall quite good. Attached to the impressive Wests Leagues Club and had a great Chinese meal there. Reception staff friendly and efficient. Complimentary under cover parking, and coffee machine at reception. Would stay there again.
Stayed 1 night in Feb 2024
Response from The Executive on Mar 19, 2024
Hi Mark, thanks for staying with us at The Executive Inn and taking 5 to leave your feedback. We're so glad you loved your stay with us! We can't wait to welcome you back again soon. Kind Regards, the The Executive Inn team.

10/10 Excellent

Rebecca

Stayed 1 night in Feb 2024
Response from Manager On Duty on Feb 27, 2024
Thank you for the top score.

10/10 Excellent

Mark

Stayed 1 night in Feb 2024
Response from Manager On Duty on Feb 27, 2024
Thank you for the top score.

4/10 Poor

jalal

Travelled with partner
Liked: Cleanliness
Room rate is over priced . we don't recommend having breakfast there, Breakfast below standard, not worth the $27.
Stayed 1 night in Feb 2024

10/10 Excellent

Christopher, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Manager On Duty on Feb 27, 2024
Thank you for the top score.

8/10 Good

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was updated and very clean. Was attending the Newcastle private hospital for day surgery and this location was fantastic.
Stayed 1 night in Feb 2024
Response from The Executive on Mar 19, 2024
Hi Vicki, thanks for staying with us at The Executive Inn and taking 5 to leave your feedback. We're so glad you loved your stay with us! We can't wait to welcome you back again soon. Kind Regards, the The Executive Inn team.

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Everything was fantastic except for the beds way way way too hard
Stayed 4 nights in Jan 2024

8/10 Good

Gladys

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

6/10 Okay

yusuf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and amenities well excellent, only issue was the beds was very uncomfortable, couldnt sleep due to discomfort. Consttuction was also carried out on the premises which starts at 7am which is very disturbing
Stayed 2 nights in Jan 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager On Duty on Feb 27, 2024
Thank you for the top score.

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
What easy to check in room was nice wests has lots of variety so close
Stayed 1 night in Jan 2024
Response from Manager On Duty on Feb 27, 2024
Thank you for the top score.

4/10 Poor

Aleksandra

Stayed 1 night in Jan 2024

10/10 Excellent

Richard

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Manager On Duty on Feb 27, 2024
Thank you for the top score.

10/10 Excellent

Manish

Stayed 1 night in Jan 2024
Response from Manager On Duty on Feb 27, 2024
Thank you for the top score.

6/10 Okay

Michael

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Ajaykumar

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Manager On Duty on Feb 27, 2024
Thank you for the top score.