Title: The County Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The County Hotel Art Deco elegance meets modern comfort at The County Hotel, where guests can enjoy fine dining, curl up with a book, or venture out to Napier's vibrant music scene ## Photo gallery for The County Hotel ![Front of property - The County Hotel (Napier)](https://images.trvl-media.com/lodging/3000000/2650000/2648900/2648857/9dff544d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Dinner served, international cuisine - The County Hotel (Napier)](https://images.trvl-media.com/lodging/3000000/2650000/2648900/2648857/8575334d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Library - The County Hotel (Napier)](https://images.trvl-media.com/lodging/3000000/2650000/2648900/2648857/dfa25b58.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - The County Hotel (Napier)](https://images.trvl-media.com/lodging/3000000/2650000/2648900/2648857/4afa42fb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Egyptian cotton sheets, premium bedding, memory foam beds, minibar - The County Hotel (Napier)](https://images.trvl-media.com/lodging/3000000/2650000/2648900/2648857/f4089b7b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The County Hotel offers a luxury experience near Marine Parade after its 2021 revitalization. Travelers enjoy high-speed WiFi while dining or browsing the library. Multilingual staff provide attentive service, including dry cleaning and laundry, ensuring a hassle-free stay. ## Reviews 9.4 Exceptional ## Popular amenities - Free WiFi - Restaurant - Air conditioning - Parking available - Business services - Laundry ## Room options ### Check availability for these dates Tonight [Dec. 24 - Dec. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=2648857&PinnedHotelID=2648857&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=2648857&PinnedHotelID=2648857&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 25 - Dec. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=2648857&PinnedHotelID=2648857&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=2648857&PinnedHotelID=2648857&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=2648857&PinnedHotelID=2648857&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=2648857&PinnedHotelID=2648857&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=2648857&PinnedHotelID=2648857&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=2648857&PinnedHotelID=2648857&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 5 of 5 rooms ### View all photos for Deluxe Double Room, 1 Double Bed ![Egyptian cotton sheets, premium bedding, memory foam beds, minibar](https://images.trvl-media.com/lodging/3000000/2650000/2648900/2648857/f4089b7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 Double Bed 8.8 Excellent 6 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Connecting rooms available HDTV Renovated in 2022 - 258 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Luxury Double or Twin Room ![Egyptian cotton sheets, premium bedding, memory foam beds, minibar](https://images.trvl-media.com/lodging/3000000/2650000/2648900/2648857/d0d2426e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Double or Twin Room ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Connecting rooms available HDTV Renovated in 2022 - Sleeps 2 - 1 Queen Bed ### View all photos for Luxury Double Room, 1 King Bed ![Luxury Double Room, 1 King Bed](https://images.trvl-media.com/lodging/3000000/2650000/2648900/2648857/2659a146.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Double Room, 1 King Bed 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Connecting rooms available HDTV Renovated in 2022 - Sleeps 2 - 1 King Bed ### View all photos for Luxury Suite ![Luxury Suite | Living area](https://images.trvl-media.com/lodging/3000000/2650000/2648900/2648857/eaa4f55e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Fireplace Air conditioning Heating - 1 bedroom - City view - Sleeps 3 - 1 King Bed ### View all photos for Luxury Double Room, 1 Queen Bed ![Egyptian cotton sheets, premium bedding, memory foam beds, minibar](https://images.trvl-media.com/lodging/3000000/2650000/2648900/2648857/4885d0d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Double Room, 1 Queen Bed 9.6 Exceptional 9 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Connecting rooms available HDTV Renovated in 2022 - 249 sq ft - City view - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNapier-Hotels-The-County-Hotel.h2648857.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNapier-Hotels-The-County-Hotel.h2648857.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-39.48836%2C176.91806&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=GMN4D4aPxJyP8AS58InYS52D1bg=) 12 Browning Street, Napier, 4001 #### What's nearby - Marine Parade \- 2 min walk \- 0.2 km - Napier Beach \- 2 min walk \- 0.2 km - Art Deco Trust \- 2 min walk \- 0.2 km - War Memorial Conference Center \- 2 min walk \- 0.2 km - National Aquarium of New Zealand \- 19 min walk \- 1.7 km #### Getting around - Napier (NPE-Hawke's Bay) - 13 min drive #### Restaurants - ‪Rogue Hop - ‬3 min walk - ‪Art Deco Masonic Hotel - ‬2 min walk - ‪Cappadonna Cafe - ‬5 min walk - ‪The Bach - ‬3 min walk - ‪The Rose - ‬2 min walk ## About this property ### The County Hotel Luxury hotel remodeled in 2022 and located near Marine Parade Located close to Art Deco Trust and MTG Hawke's Bay Museum, The County Hotel provides a library, laundry facilities, and a restaurant. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a bar. Additional perks include: - Self parking (surcharge), express check-out, and tour/ticket assistance - Wedding services, smoke-free premises, and bicycle tour information - Books, luggage storage, and a reception hall Room features All guestrooms are individually furnished, and feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs. Extra amenities include: - Heating and ceiling fans - Egyptian cotton sheets and memory foam beds - Jetted tubs, hydromassage showers, and designer toiletries - 32-inch HDTVs with cable channels - Wardrobes/closets, electric kettles, and limited housekeeping ## Similar properties ![Suite, 1 King Bed, Ocean View | Balcony view](https://images.trvl-media.com/lodging/5000000/4920000/4916100/4916054/f52a4cb0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Art Deco Masonic Hotel Napier South - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.4 Exceptional 1,003 reviews CA $178 CA $208 total includes taxes & fees Dec 25 - Dec 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=4916054&PinnedHotelID=4916054&HadPinnedHotel=true®ionId=-1&adults=2) ![Heritage Studio ](https://images.trvl-media.com/lodging/4000000/3840000/3835600/3835502/418ed9e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Crown Hotel Napier Ahuriri - Parking included - 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Free WiFi - Restaurant - Air conditioning - Room service 9.0 Wonderful 688 reviews CA $97 CA $113 total includes taxes & fees Jan 3 - Jan 4, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=17119828&PinnedHotelID=17119828&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/3000000/2600000/2591300/2591290/59ad884c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Nautilus Napier Napier South - Hot tub - Kitchen - Parking included - Free WiFi 9.2 Wonderful 1,954 reviews CA $100 CA $117 total includes taxes & fees Dec 25 - Dec 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=2591290&PinnedHotelID=2591290&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transportation - Onsite parking available only on request - Secured, uncovered self parking on site (NZD 15 per day) - Limited onsite self parking (max 1 space per unit) - Onsite parking includes off-street options ### Food and drink - A restaurant - Couples/private dining - Private picnics ### Restaurants on site - Churchills Restaurant Bar ### Things to do - Bicycle tours - Books - Library - Piano - Wine tours ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - Laundry facilities - Luggage storage ### Guest services - Housekeeping (once per stay) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - Meeting rooms ### Accessibility - High-pile carpet in room - No elevator - Thin carpet in public areas ### More - 2 floors - Built in 1908 - Edwardian architecture - Reception hall - Renovated entire property - February 2022 - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Egyptian cotton sheets - Memory foam mattress ### Bathroom - Designer toiletries - Hair dryer - Hydromassage showerhead - Jetted bathtub - Separate bathtub and shower - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with digital channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Minibar - Restaurant dining guides ### More - Air conditioning - Ceiling fan - Connecting rooms available - Desk - Desk chair - Heating - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 1:00 PM; Check-in end time: 6:00 PM Early check-in subject to availability Early check-in fee: NZD 65.00 Contactless check-in available Minimum check-in age: 21 ### Check-out Check-out before 10 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions The property charges 3.5 percent for credit card payments The front desk is open Monday - Saturday (10:00 AM - 6:00 PM) Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your passport after booking Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday: - Bar/lounge - Dining venue(s) ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for NZD 55.0 per day Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Uncovered self parking fee: NZD 15.00 per day (in/out privileges) - Early check-in fee: NZD 65.00 (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: NZD 55.0 per day - Credit card charges are subject to a surcharge of 3.5 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve onsite parking This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### National rating Property class, provided by our rating system, is based on property type, amenities, and services. ### Property is also known as County Hotel County Hotel Napier County Napier Hotel County The County Hotel Hotel The County Hotel Napier The County Hotel Hotel Napier ## Frequently asked questions ### Is The County Hotel pet-friendly? ### How much does it cost to stay at The County Hotel? ### How much is parking? ### What time is check-in at The County Hotel? ### What time is check-out at The County Hotel? ### Where is The County Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The County Hotel Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.4 Location ### 9.4 Staff & service ### 8.8 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 511 8 - Good 153 6 - Okay 34 4 - Poor 8 2 - Terrible 5 ## Reviews ### 10/10 Excellent #### Phil Nov 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is the ideal art deco experience in the Art Deco Capital of the world. The room was excellent and the bed super comfortable. We especially loved taking port in the library with our fellow guests each evening. 5 stars ![](https://a.travel-assets.com/ugc/hotel-reviews/74b5ac98-122e-4405-8565-ee011df892d9-1763541896517.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c6cb0de8-61cb-466d-9d83-6e29967fc7c3-1763541897704.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f6a692ae-3a7b-4c63-a4c5-02fe5877056a-1763541899146.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/36c9c05a-5ccd-438b-add3-e4025e5d3963-1763541901205.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Phil Stayed 2 nights in Nov 2025 ### 8/10 Good #### Daniel Dec 3, 2025 Liked: Cleanliness Nice rooms and friendly staff. Five stars. I asked them why Expedia couldn’t cancel one of my three rooms after an erroneous booking online (called within 12 hours to fix, still 5 weeks from our stay). Was told that “we can’t cancel - only Expedia can.” Got the same story from Expedia “we can’t cancel without hotel approval”). Expedia claims they called twice and cancel was denied. Hotel says they never called. One star. SOMEONE IS LYING. Zero stars. Parking fee is added if you have a vehicle. Three stars. Location is great - near many venues and restaurants. Four stars. ##### Daniel Stayed 1 night in Dec 2025 ### 10/10 Excellent #### David Jul 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great original building, so close to town. Fantastic service. ##### David Stayed 2 nights in Jul 2025 ### 6/10 Okay #### JOHN Oct 27, 2025 Liked: Cleanliness Building itself was in keeping with the town history art nouveau style , we spent just the one night on a Monday, which meant there were not many amenities regarding the hotel as they only open the restaurant leading into the weekend and booking in is strictly between 10 am and 4:00pm with somebody managing the front desk, or you have to phone to get somebody to let you in. We were a bit concerned that the hotel was unmanned overnight, it might not have been but that's what it felt like. The room itself was very nice and clean; there wasn't any view other than the alleyway below and the rooftops of the business cross the way. When we were going to bed we found out that the headboard was not properly attached to the bed which meant moving the bed away from the wall and the towel rail in the bathroom fell off when reaching for the towel. We wanted to report this so we went back to the hotel after having our breakfast just after 10:00 and waited to the quarter past but the front door was never opened and we could see that somebody was waiting to get in, as we had a long drive ahead of us, we had to leave without Informing the hotel of the above. Would I stay again probably not. ##### JOHN Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Kevin D Jan 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent preservation of historic bank turned into hotel. Kept the charming Victorian elements in this Art Deco city. Excellent restaurant (Curchill) with very good wine list. ##### Kevin D Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Alan Apr 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My wife and I have stayed at the County 8 - 9 times since 2009\. Lovely art deco style hotel. Outstanding meals (try the lamb rump). Staff are just great. Angela is just the most welcoming and friendly hotel owner you will ever meet. Hotel is in the heart of the Napier CBD and across the road from the Marine Parade. Great secure parking across the street. Unbeatable. ##### Alan Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Aaron Aug 30, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a centrally located hotel, with lovely elegant rooms that are warm and welcoming. Unfortunately, the hotel cafe was closed for renovations whilst I was trying. But there are plenty of alternatives within a block or two walking distance. ##### Aaron Stayed 2 nights in Aug 2023 ### 8/10 Good #### Wendy Hunt and Ross Dec 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff lovely. ##### Wendy Hunt and Ross Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Grant Oct 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay with lovely staff, super convenient and nice yesteryear charm ##### Grant Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Graham Oct 27, 2025 . ##### Graham Stayed 2 nights in Oct 2025 ### 6/10 Okay #### Hayden Aug 24, 2025 Liked: Staff & service The room was nice and clean but the bathroom is fully tiled with no heat so it was freezing. This would be fine in summer but definitely not in winter ##### Hayden Stayed 1 night in Aug 2025 ### 10/10 Excellent #### jane May 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a lovely hotel qith old fashion decor thatvwas well appointed. ##### jane Stayed 1 night in May 2024 ### 2/10 Terrible #### Johann Dec 15, 2025 Disliked: Staff & service, property conditions & facilities The room was stuffy and very hot. The air con was not working correctly. I was moved to another room. I encountered the same problem in this room. I was told that “it was a hot day”. I drew their attention that it was only 22° outside and the room was set at 17° and it was much much hotter. I was then moved to a much smaller room and assured that the air-conditioner was brand-new which indeed it did seem to be. This room however was very small, had a tiny window and was facing the baking afternoon and the bathroom was like an oven. On stretching out on the bed the old headboard clattered as it was not fixed to the wall. I thought I’d make a cup of coffee to find that there was only instant coffee, and no coffee pod machine. There was no curtain above the bathroom let alone any blackout curtains. This establishment brands itself as a Napier‘s finest five star. I had booked and paid for three nights, but was so tired and had become so disillusioned that this hotel would not be able to resolve the problem despite doing their best, and I had wasted so much time I checked out and found another hotel nearby, which was efficient, cool, and with a lovely sea breeze and view. Overall the experience was wanting, the place seemed very very empty and desolate. If you like the old character and history, it may be of interest to you, but it lacks the basic amenities for any hotel let alone one that brands itself five star. ##### Johann Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Delwyn Oct 29, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the old world charm of this hotel. ##### Delwyn Stayed 2 nights in Oct 2022 ### 10/10 Excellent #### Judith Sep 6, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful old hotel Beautiful hotel in centre of Napier, stayed twice before always wonderful..especially having a balcony to just relax on and the library with complimentary port. ##### Judith Stayed 3 nights in Aug 2022 ### 10/10 Excellent #### James J Nov 4, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great older hotel - a bit tired in some regards, but a friendly, professional staff clearly makes it work. ##### James J ### 10/10 Excellent #### Richard Jan 12, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was great ##### Richard ### 10/10 Excellent #### Euan Feb 6, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The manager and the cleaning staff were all super friendly and helpful. Excellent location smack bang in the main part of Napier. Parking just across the road. Tciked lots of boxes. ##### Euan Stayed 2 nights in Jan 2023 ### 8/10 Good #### Luis Feb 10, 2024 No recepción ##### Luis Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Martina Nov 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities Interessantes Hotel, sehr freundliches Personal ##### Martina Stayed 1 night in Nov 2025 ### 8/10 Good #### Harry Nov 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities The whole environment was beautifully presented and service outstanding. ##### Harry Stayed 1 night in Nov 2025 ### 8/10 Good #### Tim Jun 22, 2025 Liked: Cleanliness, property conditions & facilities One of our top 5 favourite New Zealand properties. Feels like home when we return to stay. The management and staff are always friendly and efficient - the most important part of any hotel are those people. A little disappointing that they don’t serve breakfast any more - but we understand the reasons and there are lots of eateries 2-3 minutes walk away. One of the highlights was eating in that lovely breakfast room. My only real criticism is the lack of access to sport on the in room tv. We stayed on a big sports weekend so had to find a bar where we could watch it. Plan B had been to watch it on our iPad - but the internet speed was very slow and just wouldn’t handle it. A 4G hot spot on our phone was way faster. Maybe fibre hasn’t come to the Hawkes Bay yet? However, eating out and watching 2 big games with the locals was fun. But the hotel sadly missed out on our dining dollars. ##### Tim Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Lorraine May 5, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The fact it was an old heritage building with original decor. It was in a perfect location with plenty of options for walking around the city. The staff were outstanding. The food in the restaurant was outstanding. ##### Lorraine Stayed 3 nights in Mar 2022 ### 10/10 Excellent #### WAYNE May 2, 2022 Liked: Cleanliness, staff & service, room comfort #### Happy couple Great location freindly staff good old fashion service very convienant location we will be going back ##### WAYNE Stayed 1 night in Apr 2022 ### 10/10 Excellent #### Rob Jan 23, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property is 113 years old and very well maintained. Excellent service and a joy to visit. My wife suggested it may be about time the bed mattress was renewed. ##### Rob Stayed 2 nights in Jan 2022 ## Expedia's Latest Trends ### Hotels > [LOCATION IS EVERYTHING! 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