All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Beautiful Resort, friendly staff and so relaxing. Wonderful getaway.
Mark
Stayed 1 night in May 2024
Response from A. Kober on May 21, 2024
Thanks for the positive review of the resort !!!!Glad to hear you enjoyed your stay with us, hopefully we can welcome you back very soon. Regards, Avery KoberResort Operations Manager
Everything was great. Good service. The place is clean. Beautiful place, well kept. Lovely view and right on lake Rosseau. Excellent food.
Nadira
Stayed 1 night in May 2024
Response from A. Kober on May 21, 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Avery KoberResort Operations Manager
10/10 Excellent
Priya
May 19, 2024
Friendly staff, beautiful scenic views.
Priya
Stayed 2 nights in May 2024
Response from A. Kober on May 20, 2024
Thanks for the great review, hope to see you again soon.
The hotel was clean, and the staff were welcoming. The conventional breakfast was good. Unfortunately, the outdoor pool was under maintenance during our one-day stay. Overall, it's a good hotel.
YU PENG
Stayed 1 night in May 2024
Response from A. Kober on May 20, 2024
Thank you for taking the time to write a review of the resort. We are sorry to hear that your stay was interrupted by our annual pool maintenance. Hopefully you can join us again as we did just open it back up for the May long weekend.
10/10 Excellent
Brad
Business traveller
May 14, 2024
Liked: Amenities
Place is absolutely beautiful, staff is amazing. Will return.
Brad
Stayed 2 nights in May 2024
Response from A. Kober on May 14, 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Avery Kober
Our family stayed here for mothers day May 11 to 12, wonerful room ,overlooking lake Rosseau, what a peaceful calm place , could hear all the nature. We had saturday night dinner at the pub, so yummy, mothers day brunch was tasty and beautiful set up will be back again
Heather
Stayed 1 night in May 2024
Response from A. Kober on May 14, 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Avery Kober
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Avery Kober
Only reason for "condition" is because not officially open and a lot of construction which did not bother us.
John
Stayed 2 nights in Apr 2024
Response from A. Kober on May 4, 2024
Thank you for your review. Hopefully you are able to join us again once our property upgrades are complete. Muskoka in the summer time is a beautiful place.
6/10 Okay
Anita
Apr 20, 2024
Anita
Stayed 1 night in Apr 2024
10/10 Excellent
Linda
Travelled with partner
Apr 16, 2024
Windermere House is a beautiful property in Muskoka. The facilities and staff are 5 star.
Linda
Stayed 1 night in Apr 2024
Response from A. Kober on May 14, 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Avery Kober
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Avery Kober
Beautiful stay. The recent renovations were great updates but there is still class and character throughout.
Paul
Stayed 1 night in Feb 2024
Response from A. Kober on May 20, 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Avery KoberResort Operation Manager
Windermere House is a real hidden gem
Amazing view and wonderful staff.
The food was delicious.
The entire property is so nostalgic.
Takes you back in time but with modern amenities
I hope they never lose the old time charm
Jennifer
Stayed 1 night in Mar 2024
Response from A. Kober on May 21, 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Avery Kober Resort Operations Manager
The staff here are some of the nicest people ever . They help you with any issues and the place is amazing. Truley recommend staying here . My wife and kids will be back next time
Ted
Stayed 1 night in Feb 2024
Response from A. Kober on May 21, 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Avery Kober Resort Operations Manager
What a spot! So glad it’s open year round now. Dinner was fantastic, staff is courteous and receptive. Five out of five stars
Suzanne
Stayed 1 night in Feb 2024
Response from A. Kober on May 21, 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Avery Kober Resort Operation Manager
No running water at time of check in. No parking as too large groups in restaurant. Asked for a refund told they would “try their best” as booked thru Expedia. Contacted Expedia and they said hotel has to reply to their request for refund and I would hear back in 2 hours … it’s now been 3 1/2 and no contact. When leaving asked for a restaurant recommendation and they suggest a restaurant 20 minutes away … get there and it’s “temporarily closed”
Lynn
Stayed 1 night in Feb 2024
Response from A. Kober on Feb 12, 2024
Thank you for your review, we apologize that your stay with us did not meet your expectations. The water outage from this past weekend was due to a faulty pump that needed to be replaced and although we were only down for three hours we are very sorry this effected your stay so much you needed to leave for the night. I have connected with the team and you should see a full refund for your stay. These usually take 3-5 business days to post to your respective card. I hope that you will give us another opportunity as the water challenge was out of our control and due to the overall nature of the evening the service was not indicative of what we strive for here at Windermere House.
10/10 Excellent
Stephen
Feb 10, 2024
Stephen
Stayed 1 night in Feb 2024
Response from A. Kober on Feb 12, 2024
Thank you for the review, we hope to welcome you again
We stayed two nights on February 4th and 5th and were able to enjoy a rare pair of beatiful sunsets including one imwhile enjoying the outdoor hot tub. The setting is very charming as well as relaxing and the staff friendly. Dining options were a bit limited at this time of year and we were disappointed that we were not able to access our balcony. The room was sparsely furnished but the bed was very comfortable. Looking forward to returning at a time when there is a bit more action.
We thoroughly enjoyed our 3 day stay. We enjoying walking to take in the beauty of the freshly fallen snow.
We snow shoed and enjoyed the outdoor barrel sauna.. The staff were attentive and professional. The pub food was delicious. All in all, we thoroughly enjoyed our stay. Wenjoyed wa
Was exceptionally clean, staff was amazing,
Booked for 2 nights..1 night only needed to expierence the beauty of the property at this time of year.
Absolutely nothing to do .Be prepared to drive after driving 2 hours to see any sights.
Michele
Stayed 2 nights in Dec 2023
Response from Andrew on Dec 31, 2023
Thank you for your feedback. We are continually adding more amenities for the winter season. We look forward to welcoming you back soon!
Very nice place. Food was outstanding. The staff was amazing. The place can be renovated a bit. However the room was clean, bed was great and housekeeping was perfect. Got massage at the spa and was excellent
Shahzad
Stayed 2 nights in Oct 2023
Response from Guest Services on Oct 9, 2023
Thank you for your review. We look forward to welcoming you back soon!
Clean, comfortable, nice staff, great breakfasts. Excellent Fri and Sat live music in bar. Beach is public beach so nice swimming but no comfy chairs on beach.
Neville
Stayed 2 nights in Sep 2023
8/10 Good
Ryan
Sep 25, 2023
Ryan
Stayed 1 night in Sep 2023
Response from Guest Services Manager on Dec 11, 2023
Thank you for your review.We look forward to welcoming you back soon!
Food was delicious and very different. Chef is very creative. How seating general guests with a very large and loud company function was poorly planned.
Diane
Stayed 2 nights in Sep 2023
Response from Guest Services on Oct 9, 2023
Thank you for your review. We look forward to welcoming you back soon!