Title: NH Collection Monterrey San Pedro (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=9500&destination=San+Pedro+Garza+Garc%C3%ADa%2C+Nuevo+Le%C3%B3n%2C+Mexico&selected=1823711&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # NH Collection Monterrey San Pedro Evening receptions and laundry services make stays convenient at this Monterrey hotel, while the nearby Plaza Fiesta San Agustin offers shopping opportunities ## Photo gallery for NH Collection Monterrey San Pedro ![Restaurant - NH Collection Monterrey San Pedro (San Pedro Garza García)](https://images.trvl-media.com/lodging/2000000/1830000/1823800/1823711/w3837h2561x3y0-6fa2469f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium bedding, pillowtop beds, minibar, in-room safe - NH Collection Monterrey San Pedro (San Pedro Garza García)](https://images.trvl-media.com/lodging/2000000/1830000/1823800/1823711/6d54fba4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - NH Collection Monterrey San Pedro (San Pedro Garza García)](https://images.trvl-media.com/lodging/2000000/1830000/1823800/1823711/3c6373c9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, pillowtop beds, minibar, in-room safe - NH Collection Monterrey San Pedro (San Pedro Garza García)](https://images.trvl-media.com/lodging/2000000/1830000/1823800/1823711/31761b16.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - NH Collection Monterrey San Pedro (San Pedro Garza García)](https://images.trvl-media.com/lodging/2000000/1830000/1823800/1823711/ad55844b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies NH Collection Monterrey San Pedro places travelers near excellent shopping at Plaza Fiesta San Agustin. Guests praise the helpful staff. Amenities include a welcoming manager's reception, an on-site cafe, and practical dry cleaning services. ## Reviews 8.8 Excellent ## Popular amenities - Pet friendly - Free WiFi - Air conditioning - Gym ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=1823711&PinnedHotelID=1823711&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=1823711&PinnedHotelID=1823711&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=1823711&PinnedHotelID=1823711&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=1823711&PinnedHotelID=1823711&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=1823711&PinnedHotelID=1823711&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=1823711&PinnedHotelID=1823711&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=1823711&PinnedHotelID=1823711&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=1823711&PinnedHotelID=1823711&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 11 of 11 rooms ### View all photos for Junior Room ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1830000/1823800/1823711/6d54fba4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds HDTV Blackout drapes/curtains Premium bedding - 753 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premium Room ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1830000/1823800/1823711/b28f18f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room 8.4 Very good 6 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds HDTV Blackout drapes/curtains Premium bedding - 388 sq ft - 1 bedroom - Sleeps 2 - 2 Double Beds OR 1 King Bed ### View all photos for Superior Room ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1830000/1823800/1823711/d20bfe32.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 8.4 Very good 104 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds HDTV Blackout drapes/curtains Premium bedding - 388 sq ft - 1 bedroom - Sleeps 2 - 2 Double Beds OR 1 King Bed ### View all photos for Superior Room (Extra Bed 3 adults) ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1830000/1823800/1823711/d20bfe32.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room (Extra Bed 3 adults) 8.8 Excellent 5 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds HDTV Pillowtop bed Blackout drapes/curtains - 388 sq ft - Sleeps 3 - 2 Double Beds OR 1 King Bed ### View all photos for Family Room (2 adults + 1 child) ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1830000/1823800/1823711/e3a9e62f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (2 adults + 1 child) 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds HDTV Blackout drapes/curtains Premium bedding - 753 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Family Room ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1830000/1823800/1823711/e3a9e62f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds HDTV Pillowtop bed Blackout drapes/curtains - 753 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite (Extra Bed 3 Adults) ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1830000/1823800/1823711/6d54fba4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Extra Bed 3 Adults) ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds HDTV Blackout drapes/curtains Premium bedding - 753 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Premium Room (Extra Bed 2 Adults + 2 Children) ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1830000/1823800/1823711/b28f18f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room (Extra Bed 2 Adults + 2 Children) 10.0 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds HDTV Blackout drapes/curtains Premium bedding - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Suite ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1830000/1823800/1823711/31761b16.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds HDTV Blackout drapes/curtains Premium bedding - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Superior Room (2 Double Beds) ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1830000/1823800/1823711/1661faf4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room (2 Double Beds) 8.0 Very good 10 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds HDTV Blackout drapes/curtains Premium bedding - 1 bedroom - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Premium Room (Extra Bed 4 Adults) ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1830000/1823800/1823711/b28f18f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room (Extra Bed 4 Adults) 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds HDTV Pillowtop bed Blackout drapes/curtains - Sleeps 4 - 2 Double Beds OR 1 King Bed ## You may also like Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1400000/1397000/1396933/96a3277a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Safi Royal Luxury Valle San Agustín - Pool - Hot tub - Spa - Kids pool 9.0 Wonderful 2,426 reviews CA $171 CA $203 total includes taxes & fees Mar 16 - Mar 17 [](https://www.expedia.ca/Monterrey-Hotels-Safi-Royal-Luxury-Valle.h1396933.Hotel-Information?chkin=2026-3-16&chkout=2026-3-17&rm1=a2®ionId=2448&destination=Monterrey (and vicinity)&destType=MARKET&latLong=25.66761,-100.315559&searchId=94146028-838d-432d-bf22-1368f63e71b3&top_cur=CAD) Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/13000000/12950000/12946800/12946715/cb18abcb_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Fiesta Americana Monterrey Valle Valle Oriente - 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Pool - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,303 reviews CA $147 CA $177 total includes taxes & fees Apr 15 - Apr 16 [](https://www.expedia.ca/Monterrey-Hotels-Fiesta-Inn-Monterrey-Tecnologico.h3701160.Hotel-Information?chkin=2026-4-15&chkout=2026-4-16&rm1=a2®ionId=2448&destination=Monterrey (and vicinity)&destType=MARKET&latLong=25.66761,-100.315559&searchId=94146028-838d-432d-bf22-1368f63e71b3&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMonterrey-Hotels-NH-Collection-Monterrey-San-Pedro.h1823711.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMonterrey-Hotels-NH-Collection-Monterrey-San-Pedro.h1823711.Hotel-Information) ## About the area Located in San Pedro Garza García, NH Collection Monterrey San Pedro is connected to a shopping center. Basilica of Our Lady of Guadalupe is a notable landmark, and travelers looking to shop may want to visit Paseo San Pedro and Plaza Fiesta San Agustin. Monterrey Institute of Technology is another place to visit that comes recommended. Spend some time exploring the area's activities, including golfing. [Visit our San Pedro Garza García travel guide](https://www.expedia.ca/San-Pedro-Garza-Garcia.dx9500) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C25.65059%2C-100.35924&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=0x1Gn9Tue_GEammz4bLS_FROhtw=) Av Jose Vasconcelos 402, San Pedro Garza García, NL, 66268 ### What's nearby - Paseo San Pedro 2 min walk \- 0.2 km - Calzada del Valle 5 min walk \- 0.5 km - Calzada Mauricio Fernández Garza 17 min walk \- 1.5 km - Centro Cultural Plaza Fatima 19 min walk \- 1.6 km - San Jose Hospital Medical Center 3 min drive \- 2.3 km ### Getting around - Edison Station 6 min drive - General Mariano Escobedo Intl. Airport (MTY) 41 min drive ### Restaurants - Pintxos 3 min walk - Campomar 3 min walk - Starbucks 4 min walk - Market Cafe 3 min walk - Restaurante Palacio | Monterrey 4 min walk ## About this property ### NH Collection Monterrey San Pedro Upscale hotel near Paseo San Pedro Located close to Plaza Fiesta San Agustin and Basilica of Our Lady of Guadalupe, NH Collection Monterrey San Pedro provides a free manager's reception, a coffee shop/cafe, and a hair salon. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar. You'll also enjoy perks such as: - Buffet breakfast (surcharge), babysitting (surcharge), and smoke-free premises - A water dispenser, an elevator, and a computer station - Tour/ticket assistance, a ballroom, and multilingual staff - Guest reviews say great things about the helpful staff and proximity to shopping Room features All 217 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like late night room service and free WiFi. More amenities include: - Childcare services and free infant beds - Reusable coffee/tea filters, recycling, and LED light bulbs - Bathrooms with rainfall showers and eco-friendly toiletries - 46-inch HDTVs with premium channels - Eco-friendly cleaning products, electric kettles, and heating ### Awards and affiliations Eco-Certified Property This property participates in the Bioscore Sustainability and Green Key (Foundation for Environmental Education), programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/16000000/15290000/15282200/15282117/8ed0d4cd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Monterrey Valle by IHG Santa Engracia - Breakfast included - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 2,146 reviews CA $145 CA $172 total includes taxes & fees Apr 5 - Apr 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=15282117&PinnedHotelID=15282117&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/2000000/1630000/1620200/1620138/25bb0b46.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Monterrey Valle San Agustín - 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Pool - Pet friendly - Free WiFi - Restaurant 8.0 Very good 1,000 reviews CA $114 CA $136 total includes taxes & fees Apr 1 - Apr 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=851615&PinnedHotelID=851615&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/79000000/78510000/78501500/78501454/1f28d7bd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Place Monterrey Valle Valle Oriente - Pool - Breakfast included - Pet friendly - Parking included 9.4 Exceptional 770 reviews CA $167 CA $199 total includes taxes & fees Apr 4 - Apr 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=78501454&PinnedHotelID=78501454&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=1823711&PinnedHotelID=1823711&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1823711,15282117,1620138,23938697,15137748) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 430 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Free manager's reception ### Things to do - 24-hour gym - TV in common areas ### Conveniences - 24-hour front desk - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business center - Computer station - Conference center - Meeting rooms ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 1 building - 100% renewable energy - 12 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2008 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Blackout drapes - Free crib - Pillowtop mattress - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 46-inch flat-screen TV with premium cable channels ### Food and drink - 24-hour room service - Electric kettle - Espresso maker - Free bottled water - Minibar ### More - Air conditioning - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Heating - Iron/ironing board on request - LED lighting - Phone - Recycling - Reusable coffee/tea filters - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Early check-in subject to availability Early check-in fee: MXN 650 Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: MXN 950 ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 630 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 55 lbs per pet) ### Children and extra beds Children are welcome Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately MXN 430 per person - Pet fee: MXN 630 per pet, per night - Service animals are exempt from fees - Early check-in fee: MXN 650 (subject to availability) - Late check-out fee: MXN 950 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Guests planning to check in with a pet must provide the pet's health certificate at check-in. ### We should mention This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as NH Monterrey Garza Garcia NH Monterrey Hotel Garza Garcia Nh Monterrey Hotel San Pedro Garza Garcia NH Collection Monterrey Hotel Garza Garcia NH Collection Monterrey Hotel NH Collection Monterrey Garza Garcia NH Collection Monterrey NH Collection Monterrey San Pedro Hotel San Pedro Garza Garcia NH Collection Monterrey San Pedro Hotel NH Collection Monterrey San Pedro San Pedro Garza Garcia NH Collection Monterrey San Pedro NH Monterrey ## Frequently asked questions ### Is NH Collection Monterrey San Pedro pet-friendly? ### How much does it cost to stay at NH Collection Monterrey San Pedro? ### What time is check-in at NH Collection Monterrey San Pedro? ### What time is check-out at NH Collection Monterrey San Pedro? ### Where is NH Collection Monterrey San Pedro located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## NH Collection Monterrey San Pedro Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.6 Amenities ### 8.8 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 944 8 - Good 271 6 - Okay 124 4 - Poor 65 2 - Terrible 54 ## Reviews ### 10/10 Excellent #### gustavo Jan 5, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities nice location 👍 ##### gustavo Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Fadi Dec 8, 2025 Hotel was great centrally located and in the middle of a shopping center prices were very fair and accommodations were great. Breakfast buffet was also very nice. ##### Fadi Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Zai Oct 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room friendly staff a lots of restaurant and stores nearby ##### Zai Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Kathleen Dec 6, 2025 Liked: Cleanliness, staff & service, amenities Location Clean ##### Kathleen Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Carlos Sep 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great room, bed was incredible perfect, and great breakfast buffet ##### Carlos Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Ramon Nov 30, 2025 Liked: Cleanliness, amenities Very clean. Staff is courteous awesome service! ##### Ramon Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Ezequiel Dec 13, 2025 Liked: Cleanliness, staff & service, amenities suer clean every employers super cool\\ ##### Ezequiel Stayed 1 night in Dec 2025 ### 8/10 Good #### Fernando Jun 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location ##### Fernando Stayed 3 nights in Jun 2025 ### 8/10 Good #### Anya Oct 12, 2025 Liked: Cleanliness, staff & service, amenities LOVE this hotel. It has direct access to a very good shopping center. Got a room upgrade to a suite, which was wonderful. The down side ...it took forever for the hot water to reach our room. Had a great stay ##### Anya Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Jason Jul 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Visit to Monterrey July 2025 Excellent location, great value and very comfortable rooms. Very close to good restaurants and shopping. Very attentive and pleasant staff. ##### Jason Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Jose luis gomez Sep 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Restaurants shopping ! Excelent ##### Jose luis gomez Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Ana Daniela Sep 1, 2025 Liked: Amenities, property conditions & facilities All staff is very personable. Pablo, manager on site, goes above and beyond to accommodate any of your requests. ##### Ana Daniela Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Mariana Jul 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent Hotel, Team and Location. The third time we stayed and each time is better! It is convenient to the Mall (Connected); Shopping at high end stores and more economic options all within a 5 minmut walk or Less. Restaurants of all types in walking distance as well. Great Staff from the Front Desk team to Guards Samual, Doorman Pablo and the chauffers are all great. This is a GREAT Value! ##### Mariana Stayed 6 nights in Jun 2025 ### 8/10 Good #### Daniel Kerner Jul 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very comfortable even though a little outdated ##### Daniel Kerner Stayed 1 night in Jun 2025 ### 6/10 Okay #### Kaleb Jun 29, 2025 Liked: Cleanliness Everything is great but one thing. Whenever I’m in MTY I try to stay here because it’s in a great location. My only problem is that the water pressure is terrible. The hotel needs to fix this. Maybe add more pumps to help distribute the water with enough pressure, I don’t know. Please fix this. Thank you ##### Kaleb Stayed 1 night in Jun 2025 ### 10/10 Excellent #### tricia Nov 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My husband and I have stayed at this property several times. The quality has gone down in some areas of the hotel. We had the most amazing maid AIDE who took care of me and of all my needs everyday . Aide works on the 5th and 6th floor 💓 She is a true asset to this property . Pablo the bell man has been there for many years and was also amazing . Katherine at the front desk went out of her way to accommodate us . We had an mis understanding and she fixed it like very quickly and professionally. Katherine , Aide and Pablo made our stay very comfortable and easy . It’s a shame that the Resturant at the hotel is not good . At times one just wants to stay at the hotel but the food isn’t good . The space is so beautiful they need a great chef and people would come and enjoy the Resturant . Around the hotel has amazing restaurants and the shopping is excellent . ##### tricia Stayed 13 nights in Oct 2025 ### 10/10 Excellent #### Delia Maria Guerrero Jan 19, 2026 Liked: Cleanliness, property conditions & facilities Rooms are very spacious and nice ##### Delia Maria Guerrero Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Patrick Oct 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort great hotel for the price ##### Patrick Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Chio Oct 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente hotel ##### Chio Stayed 1 night in Oct 2025 ### 10/10 Excellent #### José Alberto Jan 10, 2026 Liked: Cleanliness, amenities, property conditions & facilities Todo excelente!! ##### José Alberto Stayed 1 night in Jan 2026 ### 10/10 Excellent #### mary Sep 7, 2025 Great hotel! ##### mary Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Claudia Julissa Aug 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente hotel ![](https://a.travel-assets.com/ugc/hotel-reviews/49416b7e-378d-4c58-bffd-959e0640fefc-1755115827829.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Claudia Julissa Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Salvi Aug 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente hotel ##### Salvi Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### hector manuel puga Jul 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente hotel ##### hector manuel puga Stayed 1 night in Jul 2025 ### 6/10 Okay #### Paulina Mar 9, 2026 charged me for early check in, gave me dirty room had to change, very dark rooms, noisy ac ##### Paulina Stayed 2 nights in Mar 2026 ### Expedia's Latest Trends ### Hotels > - 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