Title: ONTO Tonalá Mexico City - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # ONTO Tonalá Mexico City Aparthotel with a rooftop terrace, near Paseo de la Reforma ![City Apartment](https://images.trvl-media.com/lodging/100000000/99450000/99449300/99449214/940770fc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Comfort Apartment | Living area](https://images.trvl-media.com/lodging/100000000/99450000/99449300/99449214/e669824c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rooftop terrace](https://images.trvl-media.com/lodging/100000000/99450000/99449300/99449214/20d5a3ad.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Classic Apartment | Living area](https://images.trvl-media.com/lodging/100000000/99450000/99449300/99449214/de6e9a6f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Laundry room](https://images.trvl-media.com/lodging/100000000/99450000/99449300/99449214/fc9605ec.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies ONTO Tonalá Mexico City sits in the heart of the vibrant capital. Travelers can relax on the rooftop terrace or enjoy outdoor entertainment options. The helpful multilingual staff ensures a memorable experience in this smoke-free property, which offers complimentary in-room WiFi. VIP Access 8.6 Excellent ## Popular amenities - Breakfast available - Air conditioning - Housekeeping - 24/7 front desk - Pet-friendly - Kitchen VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct. 30 - Oct. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=99449214&PinnedHotelID=99449214&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=99449214&PinnedHotelID=99449214&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=99449214&PinnedHotelID=99449214&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=99449214&PinnedHotelID=99449214&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=99449214&PinnedHotelID=99449214&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=99449214&PinnedHotelID=99449214&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=99449214&PinnedHotelID=99449214&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=99449214&PinnedHotelID=99449214&HadPinnedHotel=true®ionId=-1&adults=2) ![City Apartment](https://images.trvl-media.com/lodging/100000000/99450000/99449300/99449214/940770fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### City Apartment ### Highlights Separate dining area Soundproofed Air conditioning Kitchenette Mini-fridge Smart TV Premium bedding Down duvet - 570 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Comfort Apartment | Living area](https://images.trvl-media.com/lodging/100000000/99450000/99449300/99449214/4ab0f265.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Apartment ### Highlights Separate dining area Soundproofed Air conditioning Kitchenette Mini-fridge Smart TV Premium bedding Down duvet - 592 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Classic Apartment](https://images.trvl-media.com/lodging/100000000/99450000/99449300/99449214/c912f3a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Apartment ### Highlights Separate dining area Soundproofed Air conditioning Kitchenette Mini-fridge Smart TV Premium bedding Down duvet - 560 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Deluxe Apartment](https://images.trvl-media.com/lodging/100000000/99450000/99449300/99449214/f42ac277.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment 10.0 Exceptional 1 review ### Highlights Separate dining area Soundproofed Air conditioning Kitchenette Mini-fridge Smart TV Premium bedding Down duvet - 592 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![Interior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/111000000/110730000/110721100/110721053/ff009043_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Parián Roma Norte - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 25 reviews CA $285 CA $340 total includes taxes & fees Nov 11 - Nov 12 [](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Parian.h110721053.Hotel-Information?chkin=2025-11-11&chkout=2025-11-12&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=51a10906-b3f4-45a5-8a7f-1c4c357a513b&top_cur=CAD) Ad ![Superior Suite, 1 King Bed](https://images.trvl-media.com/lodging/52000000/51930000/51927000/51926905/f8c2e526.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Novotel Mexico City Toreo Naucalpan - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 505 reviews CA $114 CA $137 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Mexico-City-Hotels-Novotel-Mexico-City-Toreo.h51926905.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=51a10906-b3f4-45a5-8a7f-1c4c357a513b&top_cur=CAD) Ad ![Breakfast, lunch, dinner served; alfresco dining](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/37000000/36060000/36050900/36050809/w3837h2556x3y3-402de34c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Umbral, a Curio Collection by Hilton Historic Center - Pool - Hot tub - Pet-friendly - Restaurant 9.4 Exceptional 366 reviews CA $280 CA $335 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Mexico-City-Hotels-Umbral.h36050809.Hotel-Information?chkin=2025-11-5&chkout=2025-11-6&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=51a10906-b3f4-45a5-8a7f-1c4c357a513b&top_cur=CAD) Ad ![Minibar, in-room safe, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/77000000/76270000/76265300/76265220/5f876780.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Novotel Mexico City World Trade Center Benito Juarez - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 586 reviews CA $105 CA $126 total includes taxes & fees Nov 28 - Nov 29 [](https://www.expedia.ca/Mexico-City-Hotels-Novotel-Mexico-City-World-Trade-Center.h76265220.Hotel-Information?chkin=2025-11-28&chkout=2025-11-29&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=51a10906-b3f4-45a5-8a7f-1c4c357a513b&top_cur=CAD) Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/115000000/114160000/114153800/114153761/45da9231_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ULIV Pulse Roma - Condesa Cuauhtémoc - Kitchen - Pet-friendly - Parking included - Free WiFi 9.4 Exceptional 325 reviews CA $182 CA $217 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Mexico-City-Hotels-ULIV-Pulse-Roma-Condesa.h114153761.Hotel-Information?chkin=2025-11-10&chkout=2025-11-11&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=51a10906-b3f4-45a5-8a7f-1c4c357a513b&top_cur=CAD) Ad ![Standard Double Suite | City view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/92000000/91040000/91031300/91031272/1ba0f2ef_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### UTOPIC Polanco by ULIV Miguel Hidalgo - 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Breakfast included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,157 reviews CA $128 CA $153 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Mexico-City-Hotels-Bel-Air-Business-Mexico-City-WTC.h2477590.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=51a10906-b3f4-45a5-8a7f-1c4c357a513b&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-ONTO-Tonala-In-Roma-Norte.h99449214.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-ONTO-Tonala-In-Roma-Norte.h99449214.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.42122%2C-99.16351&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=5SI3N99W9vcd8SY2SdCeNif1v44=) 15 Tonalá Roma Norte, Mexico City, CDMX, 06700 #### What's nearby - Angel of Independence Monument - 10 min walk - 0.9 km - Paseo de la Reforma - 10 min walk - 0.9 km - U.S. Embassy - 12 min walk - 1.0 km - Monument to the Revolution - 4 min drive - 2.7 km - Zócalo - 5 min drive - 4.9 km #### Getting around - Insurgentes Station - 3 min walk - Mexico City Fortuna Station - 10 min drive - Benito Juarez International Airport (MEX) - 25 min drive #### Restaurants - ‪Puerto Viejo - ‬3 min walk - ‪Smashy’s - ‬3 min walk - ‪Gatortas - ‬2 min walk - ‪El Totopo Incorporeichon - ‬1 min walk - ‪Loup Bar - ‬1 min walk ## About this property ### ONTO Tonalá Mexico City Aparthotel with a rooftop terrace, near Paseo de la Reforma Along with a restaurant, this smoke-free aparthotel has a rooftop terrace and coffee/tea in a common area. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite. Each apartment features a kitchenette with a microwave, plus free WiFi and a Smart TV with digital channels. Comforts include premium bedding and a down comforter, and also available are a dining area and Netflix. ONTO Tonalá Mexico City offers 44 air-conditioned accommodations with espresso makers and hair dryers. Beds feature down comforters and premium bedding. Accommodations at this 4-star aparthotel have kitchenettes with microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 55-inch Smart televisions come with digital channels and Netflix. Housekeeping is provided daily. The recreational activities listed below are available either on site or nearby; fees may apply. ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/111000000/110130000/110122500/110122446/54f1273a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ULIV Mexico City Roma Norte - Kitchen - Pet-friendly - Parking included - Free WiFi 9.2 Wonderful 813 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=110122446&PinnedHotelID=110122446&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Double Room](https://images.trvl-media.com/lodging/112000000/111930000/111921400/111921358/510ec873.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ONTO Alvaro Obregon Mexico City Roma Norte - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 64 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=111921358&PinnedHotelID=111921358&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace Suite](https://images.trvl-media.com/lodging/77000000/76260000/76254900/76254803/f2bc2b19.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL LUCA Roma Norte - 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Free WiFi 9.2 Wonderful 751 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=102366308&PinnedHotelID=102366308&HadPinnedHotel=true®ionId=-1&adults=2) ![City Studio, Balcony | View from room](https://images.trvl-media.com/lodging/104000000/103030000/103028400/103028341/78dad409.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Cibeles by Lumina Roma Norte - Kitchen - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 85 reviews CA $255 CA $305 total includes taxes & fees Nov 11 - Nov 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=103028341&PinnedHotelID=103028341&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/103000000/102720000/102716900/102716841/43328996.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Santa Casa by Tasman Roma Norte - Pet-friendly - Free WiFi - Housekeeping - Soundproof rooms 9.0 Wonderful 215 reviews CA $115 CA $137 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=102716841&PinnedHotelID=102716841&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/112000000/111500000/111492500/111492423/294e0005.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Boga Mexico City by Lumina Roma Norte - Kitchen - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 35 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=111492423&PinnedHotelID=111492423&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, Terrace](https://images.trvl-media.com/lodging/8000000/7420000/7413300/7413214/ef792a08.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AR 218 Hotel by ULIV La Condesa - Spa - Pet-friendly - Parking included - Free WiFi 9.4 Exceptional 1,033 reviews CA $254 CA $303 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=7413214&PinnedHotelID=7413214&HadPinnedHotel=true®ionId=-1&adults=2) ![One bedroom penthouse with balcony and city view](https://images.trvl-media.com/lodging/99000000/98570000/98562000/98561971/af65d961_edited_8b37.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Tonalá by Kukun Roma Norte - Kitchen - Pet-friendly - Free WiFi - Air conditioning 8.8 Excellent 120 reviews CA $348 CA $416 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=98561971&PinnedHotelID=98561971&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Offsite parking available (USD 18 per day) ### Restaurants on site - TüT ### Kitchenette - Blender - Cookware, dishware, and utensils - Espresso maker - Griddle - Microwave - Mini-fridge - Toaster - Water dispenser ### Dining - Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: USD 22 for adults and USD 22 for children - A restaurant - Coffee and tea in common areas ### Bedrooms - Bedroom - Down comforter - Premium bedding ### Bathroom - 1 private bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Communal living room - Separate dining area ### Entertainment - 55-inch smart TV with digital channels - Netflix - Streaming services ### Outdoor areas - Garden - Outdoor entertainment area - Outdoor furniture - Rooftop terrace ### Laundry - Dry cleaning/laundry service ### Comfort - Air conditioning ### Pets - Pet friendly - Welcoming cats and dogs only - One pet total - Fee: USD 27 per accommodation per night - Food and water bowls ### Suitability/Accessibility - Elevator (39 inch wide door) - Tile flooring in public areas - Tile flooring in room - Smoking not allowed ### Services and conveniences - 24-hour front desk - Concierge services - Housekeeping (daily) - Luggage storage - Multilingual staff - Tour and ticket assistance ### Location highlights - In a shopping district - In an entertainment district - Near a hospital - Near a metro station ### Things to do - Bicycle rentals ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - Outdoor lighting - Security system - Fire extinguisher ### General - 1 building - 100% renewable energy - 12 floors - 44 units - At least 80% lighting from LEDs - Bicycle rentals - Built in 2023 - Bulk dispensers for toiletries - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Eco-friendly toiletries - Energy-saving switches in guestrooms - Grey water recycling system - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Rooftop garden - Soundproofing - Water dispenser usage encouraged - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in time starts at 3:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 27 per accommodation (varies based on length of stay) Welcoming dogs and cats only 1 total pets Pets cannot be left unattended Food and water bowls are available ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 200 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 22 for adults and USD 22 for children - Nearby parking fee: USD 18 per day (1640 ft away) - Pet fee: USD 27 per accommodation (varies based on length of stay) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property uses a grey water recycling system and eco-friendly cleaning products Host has indicated there is a carbon monoxide detector on the property Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher, a security system, and outdoor lighting ### Property is also known as Onto Tonala Mexico City ONTO Tonalá in Roma Norte ONTO at Tonalá Mexico City ONTO Tonalá Mexico City Aparthotel ONTO Tonalá Mexico City Mexico City ## Frequently asked questions ### Is ONTO Tonalá Mexico City pet-friendly? > Yes, this property allows cats and dogs (limit 1 total). There's a fee of USD 27 per accommodation, per night. ### What time is check-in at ONTO Tonalá Mexico City? > Check-in begins at 3:00 PM. Late check-in is available during limited hours. ### What time is check-out at ONTO Tonalá Mexico City? > Check-out is at noon. ### Where is ONTO Tonalá Mexico City located? > Located in Roma Norte, this aparthotel is within a 15-minute walk of Cibeles Fountain, Paseo de la Reforma, and Angel of Independence Monument. Palacio de Bellas Artes and World Trade Center Mexico City are also within 3 mi (5 km). Insurgentes Station is only a 3-minute walk and Sevilla Station is 12 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## ONTO Tonalá Mexico City Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 40 8 - Good 10 6 - Okay 10 4 - Poor 3 2 - Terrible 2 ### 9.6/10 Cleanliness ### 8.6/10 Amenities ### 9.2/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### wolter Sep 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great staff ##### wolter Stayed 1 night in Sep 2025 ### 10/10 Excellent #### AYANO Sep 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Very clean, spacious chic hotel with many dining option nearby in RomanNorte. ##### AYANO Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Ryan Oct 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Onto Tonalá = fantastic communication from staff, walkable to restaurants in either Los Ciebles / Roma Norte / Juarez. Clean modern rooms. ##### Ryan Stayed 1 night in Sep 2025 ### 6/10 Okay #### Natasha Oct 20, 2025 Liked: Property conditions & facilities, communication Disliked: Amenities The rooms are very nice and well-appointed, but our room smelled terrible and there must be someone with like 20 dogs nearby, because they go off barking all together every morning and it’s super loud. ##### Natasha Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Omar May 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Would stay here again. ##### Omar Stayed 5 nights in Apr 2025 ### 6/10 Okay #### Steven Oct 6, 2025 Disliked: Amenities The bed was a bit uncomfortable. There is air conditioning but the unit is in the living area away from the bedroom. The hotel should have complimentary coffee or beverages in the lobby. ##### Steven Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Tod J Jul 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Nice place but a little noisy. ##### Tod J Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### JOSE ALEJANDRO HINOJOSA Jul 25, 2025 Liked: Cleanliness, property conditions & facilities Excellent ##### JOSE ALEJANDRO HINOJOSA Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Carlos Mar 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Would stay again. ##### Carlos Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Camille Jun 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Location ##### Camille Stayed 4 nights in May 2025 ### 10/10 Excellent #### Anna Maria Jul 16, 2025 Liked: Cleanliness, room comfort, communication #### Beautifully designed hotel and rooms Wonderful stay in a beautifully designed hotel and room. Perfectly located to walk around the neighbourhood and beyond. Great restaurants and parks all at walking distance. A little noisy at night but I was not bothered by it. The hotel room had everything we needed and more for a 3 day stay. Absolutely loved it! ##### Anna Maria Stayed 3 nights in Jul 2025 ### 8/10 Good #### Christopher Sep 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication We really enjoyed our stay at Ontala Mexico City. The room was huge, and provided us an apartment like feel, rather than a smaller hotel room. It was wonderful to have the living area to use while we took a break from exploring all Mexico City had to offer. I was also able to take a meeting via Zoom and had no problems with the WiFi. The location was perfect - we will central to everything and walking distance to so many incredible restaurants, bars, and much more. I’d like to give a special shoutout to Abraham at the front desk. He welcomed us with such a positive attitude, and kept that welcoming energy our whole stay. Our last day he went above and beyond to plan an itinerary for us in an area we had yet to explore. Thank you Abraham and the entire staff. See you next time we are in Mexico City! ##### Christopher Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Leah Nov 28, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Perfect stay ##### Leah Stayed 4 nights in Nov 2023 ### 10/10 Excellent #### Kamaria Jan 21, 2025 Liked: Cleanliness, room comfort, communication #### Great Roma Stay We loved this room! It was cute, comfy, clean and smelled great. The location was ideal and we loved the rooftop garden- we had great views of the sunset each night. ##### Kamaria Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Anneliese Sep 22, 2024 Liked: Cleanliness, property conditions & facilities, communication I had an excellent stay at this hotel! The staff was incredibly attentive and went above and beyond to ensure I had everything I needed. The location was perfect, with easy access to all the nearby attractions, stores, and cafes. I will definitely stay here again on my next visit! ##### Anneliese Stayed 4 nights in Sep 2024 ### 8/10 Good #### Julio Rodrigo Jul 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities The elevator did not work for more than 24 hours. ##### Julio Rodrigo Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Philip Feb 14, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Friendly staff and beautiful property. Will definitely be back ##### Philip Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Ali Nov 29, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Super clean and accommodating. The area is full of dining options. ##### Ali ### 6/10 Okay #### Ignacio Mar 3, 2025 Liked: Cleanliness, property conditions & facilities I would rate our overall experience as average to above average. Staff was not warm, the smoke alarm beeped all night and kept us up. Foul odor from shower. ##### Ignacio Stayed 5 nights in Feb 2025 ### 8/10 Good #### Peggy Jul 20, 2025 Liked: Cleanliness, property conditions & facilities, communication This hotel is very conveniently located. The front desk staff is friendly. The apartment is spacious and clean. The kitchen comes with dishes, skillets and silverware. There's a small container of cooking oil but nothing else so bring salt and pepper and whatever else you may need. The stove was impossible to operate because there were no instructions and the fan above didn't work. Maintenance came right away and they replaced the motor of the fan the next day. The stove randomly shut off every couple of minutes. There's also a microwave. Although there are windows, which I opened for a few minutes, there are mosquitoes and they came right in, I wasn't able to find them but they came out to bite me at night so had to sleep with the covers over my head. The mattress was really hard and uncomfortable although I know that's a matter of personal preference. ##### Peggy Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Eugene Apr 15, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Newer property had lots of space, comfy beds and attentive service. We felt so well cared for, especially by Elaina our maid. She was so attentive to details. The location is very walkable to restaurants in Roma Norte. A very wonderful stay. Highly recommended. ##### Eugene Stayed 5 nights in Apr 2024 ### 10/10 Excellent #### Matan Nov 26, 2024 Liked: Cleanliness, room comfort, communication #### The best choice in Mexico City We had an amazing stay at this hotel! The service was truly exceptional, with a 24-hour concierge available through WhatsApp who helped us with all our requests, including booking restaurants and activities, which made our trip so much easier and enjoyable. The property is new, spotless, and beautifully maintained. We stayed in the panoramic suite, which was absolutely stunning—it had breathtaking views and a modern, luxurious design. Highly recommend booking this suite for an unforgettable experience! The breakfast is minimal but still a thoughtful and pleasant touch to start the day. Overall, an outstanding experience, and we can’t wait to come back! ##### Matan Stayed 2 nights in Nov 2024 ### 8/10 Good #### Verified traveller Mar 9, 2024 Liked: Cleanliness, room comfort, communication Relaxing Spacious Design. Windows need screens, we had a lot of mosquitos. ##### Verified traveller Stayed 4 nights in Feb 2024 ### 8/10 Good #### Katie Feb 19, 2024 Liked: Cleanliness, room comfort, communication #### Beautiful Hotel - needs A/C The rooms and building were beautifully designed, and the staff was friendly and helpful. The building really needs air conditioning. It stuffy in our room during the day even though it is winter and the weather is not warm. ##### Katie Stayed 4 nights in Feb 2024 ### 10/10 Excellent #### Edwardo Dec 16, 2023 Liked: Cleanliness, room comfort, communication #### New boutique hotel They had the room earlier than expected. Welcomed with coffee. Mineral water. And sweet bread. Very nice and attentive. It’s really well taken care for but also a couple of months old. I’d come back again easily. ##### Edwardo Stayed 1 night in Dec 2023 ## Expedia's Latest Trends ### Hotels > [Marquis Reforma Hotel Spa](https://www.expedia.ca/Mexico-City-Hotels-Marquis-Reforma-Hotel-Spa.h366.Hotel-Information) > > [NH Collection Mexico City Centro Histórico](https://www.expedia.ca/Mexico-City-Hotels-NH-Collection-Mexico-City-Centro-Historico.h1353939.Hotel-Information) > > [Barceló México Reforma](https://www.expedia.ca/Mexico-City-Hotels-Barcelo-Mexico-Reforma.h25798.Hotel-Information) > > [Camino Real Polanco Mexico](https://www.expedia.ca/Mexico-City-Hotels-Camino-Real-Polanco-Mexico.h9253.Hotel-Information) > > [Courtyard Mexico City Airport](https://www.expedia.ca/Mexico-City-Hotels-Courtyard-Mexico-City-Airport.h4818555.Hotel-Information) > > [Sheraton Maria Isabel Mexico City Reforma](https://www.expedia.ca/Mexico-City-Hotels-Sheraton-Mexico-City-Maria-Isabel-Hotel.h18081.Hotel-Information) > > [Hyatt Regency Mexico City](https://www.expedia.ca/Mexico-City-Hotels-Hyatt-Regency-Mexico-City.h23360.Hotel-Information) > > [Mexico City Marriott Reforma Hotel](https://www.expedia.ca/Mexico-City-Hotels-Mexico-City-Marriott-Reforma-Hotel.h2297329.Hotel-Information) > > [Hotel Catedral](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Catedral.h39209897.Hotel-Information) > > [JW Marriott Hotel Mexico City Polanco](https://www.expedia.ca/Mexico-City-Hotels-JW-Marriott-Hotel-Mexico-City.h42008.Hotel-Information) > > [Zocalo Central & Rooftop Mexico City](https://www.expedia.ca/Mexico-City-Hotels-Zocalo-Central-Rooftop-Mexico-City.h8511201.Hotel-Information) > > [NH Collection Mexico City Airport T2](https://www.expedia.ca/Mexico-City-Hotels-NH-Collection-Mexico-City-Airport-T2.h2885057.Hotel-Information) > > [Las Alcobas, a Luxury Collection Hotel, Mexico City](https://www.expedia.ca/Mexico-City-Hotels-Las-Alcobas.h3499699.Hotel-Information) > > [Casa Malí by Dominion](https://www.expedia.ca/Mexico-City-Hotels-Casa-Mali-By-Dominion.h12526562.Hotel-Information) > > [izZzleep Aeropuerto Terminal 2](https://www.expedia.ca/Mexico-City-Hotels-IzZzleep-Aeropuerto-Terminal-2.h31795161.Hotel-Information) > > [Galeria Plaza Reforma](https://www.expedia.ca/Mexico-City-Hotels-Galeria-Plaza-Reforma.h582712.Hotel-Information) > > [Casa Pepe Hostel Boutique - CDMX](https://www.expedia.ca/Mexico-City-Hotels-Casa-Pepe-Hostel.h23817860.Hotel-Information) > > [NH Collection Mexico City Reforma](https://www.expedia.ca/Mexico-City-Hotels-NH-Collection-Mexico-City-Reforma.h243.Hotel-Information) > > [Camino Real Aeropuerto Mexico](https://www.expedia.ca/Mexico-City-Hotels-Camino-Real-Aeropuerto-Mexico.h46176.Hotel-Information) > > [Gran Hotel Ciudad de Mexico Zocalo View](https://www.expedia.ca/Mexico-City-Hotels-Gran-Hotel-Ciudad-De-Mexico.h21358.Hotel-Information) > > [InterContinental Presidente Mexico City by IHG](https://www.expedia.ca/Mexico-City-Hotels-InterContinental-Presidente-Mexico-City.h4641.Hotel-Information) > > [The St. Regis Mexico City](https://www.expedia.ca/Mexico-City-Hotels-The-St-Regis-Mexico-City.h2469062.Hotel-Information) > > [W Mexico City](https://www.expedia.ca/Mexico-City-Hotels-W-Mexico-City.h919779.Hotel-Information) > > [The Ritz-Carlton, Mexico City](https://www.expedia.ca/Mexico-City-Hotels-The-Ritz-Carlton.h68635348.Hotel-Information) > > [Historico Central Hotel](https://www.expedia.ca/Mexico-City-Hotels-Historico-Central-Hotel.h10934337.Hotel-Information) > > [Hilton Mexico City Reforma](https://www.expedia.ca/Mexico-City-Hotels-Hilton-Mexico-City-Reforma.h860881.Hotel-Information) > > [Sofitel Mexico City Reforma](https://www.expedia.ca/Mexico-City-Hotels-Sofitel-Mexico-City-Reforma.h34958967.Hotel-Information) > > [Four Seasons Hotel Mexico City](https://www.expedia.ca/Mexico-City-Hotels-Four-Seasons-Hotel-Mexico-City.h22640.Hotel-Information) > > [Hilton Mexico City Airport](https://www.expedia.ca/Mexico-City-Hotels-Hilton-Mexico-City-Airport.h72865.Hotel-Information) > > [Hotel San Fernando](https://www.expedia.ca/Mexico-City-Hotels-Hotel-San-Fernando.h18180394.Hotel-Information)