Title: ONTO Tonalá Mexico City (Aparthotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # ONTO Tonalá Mexico City Aparthotel with a rooftop terrace, near Paseo de la Reforma ## Photo gallery for ONTO Tonalá Mexico City ![City Apartment - ONTO Tonalá Mexico City (Mexico City)](https://images.trvl-media.com/lodging/100000000/99450000/99449300/99449214/940770fc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Classic Apartment | Living area - ONTO Tonalá Mexico City (Mexico City)](https://images.trvl-media.com/lodging/100000000/99450000/99449300/99449214/de6e9a6f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rooftop terrace - ONTO Tonalá Mexico City (Mexico City)](https://images.trvl-media.com/lodging/100000000/99450000/99449300/99449214/20d5a3ad.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Laundry room - ONTO Tonalá Mexico City (Mexico City)](https://images.trvl-media.com/lodging/100000000/99450000/99449300/99449214/fc9605ec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Apartment | Living area - ONTO Tonalá Mexico City (Mexico City)](https://images.trvl-media.com/lodging/100000000/99450000/99449300/99449214/e669824c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies ONTO Tonalá Mexico City sits in the heart of the vibrant capital. Travelers can relax on the rooftop terrace or enjoy outdoor entertainment options. The helpful multilingual staff ensures a memorable experience in this smoke-free property, which offers complimentary in-room WiFi. VIP Access ## Reviews 8.6 Excellent ## Popular amenities - Kitchen - Pet friendly - Free WiFi - Restaurant - Air conditioning - Laundry VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan. 1 - Jan. 2](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=99449214&PinnedHotelID=99449214&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=99449214&PinnedHotelID=99449214&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 2 - Jan. 3](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=99449214&PinnedHotelID=99449214&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=99449214&PinnedHotelID=99449214&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=99449214&PinnedHotelID=99449214&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=99449214&PinnedHotelID=99449214&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=99449214&PinnedHotelID=99449214&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=99449214&PinnedHotelID=99449214&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for City Apartment ![City Apartment](https://images.trvl-media.com/lodging/100000000/99450000/99449300/99449214/940770fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### City Apartment ### Highlights Separate dining area Soundproofed Air conditioning Kitchenette Mini-fridge Smart TV Down duvet Premium bedding - 570 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Comfort Apartment ![Comfort Apartment | Living area](https://images.trvl-media.com/lodging/100000000/99450000/99449300/99449214/4ab0f265.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Apartment ### Highlights Separate dining area Soundproofed Air conditioning Kitchenette Mini-fridge Smart TV Down duvet Premium bedding - 592 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Classic Apartment ![Classic Apartment](https://images.trvl-media.com/lodging/100000000/99450000/99449300/99449214/c912f3a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Apartment ### Highlights Separate dining area Soundproofed Air conditioning Kitchenette Mini-fridge Smart TV Down duvet Premium bedding - 560 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Apartment ![Deluxe Apartment](https://images.trvl-media.com/lodging/100000000/99450000/99449300/99449214/f42ac277.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment 10.0 Exceptional 1 review ### Highlights Separate dining area Soundproofed Air conditioning Kitchenette Mini-fridge Smart TV Down duvet Premium bedding - 592 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![Deluxe King](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/106000000/105890000/105885100/105885021/aac36bed_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Casona Roma Norte Roma Norte - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 45 reviews CA $528 CA $692 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Mexico-City-Hotels-La-Casona-Roma-Norte.h105885021.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=a3e78429-ad00-4585-a344-ee39857ae4c2&top_cur=CAD) Ad ![Superior Studio Suite, 1 King Bed, Balcony | Balcony](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/119000000/118070000/118068100/118068040/b31dfce6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Lamartine Boutique Hotel Polanco Polanco - Breakfast included - Spa - Free WiFi - 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Free WiFi - Air conditioning - Spa - 24/7 front desk 10.0 Exceptional 9 reviews CA $130 CA $157 total includes taxes & fees Jan 3 - Jan 4 [](https://www.expedia.ca/Mexico-City-Hotels-Capitalia-Reforma-Chapultepec.h121711567.Hotel-Information?chkin=2026-1-3&chkout=2026-1-4&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=a3e78429-ad00-4585-a344-ee39857ae4c2&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-ONTO-Tonala-In-Roma-Norte.h99449214.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-ONTO-Tonala-In-Roma-Norte.h99449214.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.42122%2C-99.16351&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=5SI3N99W9vcd8SY2SdCeNif1v44=) 15 Tonalá Roma Norte, Mexico City, CDMX, 06700 #### What's nearby - Cibeles Fountain \- 3 min walk \- 0.3 km - Plaza Río de Janeiro \- 3 min walk \- 0.3 km - Paseo de la Reforma \- 10 min walk \- 0.9 km - Angel of Independence Monument \- 10 min walk \- 0.9 km - U.S. Embassy \- 12 min walk \- 1.0 km #### Getting around - Insurgentes Station - 3 min walk - Mexico City Fortuna Station - 10 min drive - Benito Juarez International Airport (MEX) - 25 min drive #### Restaurants - ‪Puerto Viejo - ‬3 min walk - ‪Gatortas - ‬2 min walk - ‪Smashy’s - ‬3 min walk - ‪Loup Bar - ‬1 min walk - ‪Carnitas "El Güero - ‬2 min walk ## About this property ### ONTO Tonalá Mexico City Aparthotel with a rooftop terrace, near Paseo de la Reforma Along with a restaurant, this smoke-free aparthotel has a rooftop terrace and coffee/tea in a common area. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite. Each apartment features a kitchenette with a microwave, plus free WiFi and a Smart TV with digital channels. Comforts include premium bedding and a down comforter, and also available are a dining area and Netflix. ONTO Tonalá Mexico City offers 44 air-conditioned accommodations with espresso makers and hair dryers. Beds feature down comforters and premium bedding. Accommodations at this 4-star aparthotel have kitchenettes with microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 55-inch Smart televisions come with digital channels and Netflix. Housekeeping is provided daily. The recreational activities listed below are available either on site or nearby; fees may apply. ## Similar properties ![Premium Double Room](https://images.trvl-media.com/lodging/112000000/111930000/111921400/111921358/510ec873.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ONTO Alvaro Obregon Mexico City Roma Norte - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 83 reviews CA $605 CA $732 total includes taxes & fees Jan 2 - Jan 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=111921358&PinnedHotelID=111921358&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/112000000/111500000/111492500/111492423/294e0005.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Boga Mexico City by Lumina Roma Norte - Kitchen - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 43 reviews CA $362 CA $439 total includes taxes & fees Jan 4 - Jan 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=111492423&PinnedHotelID=111492423&HadPinnedHotel=true®ionId=-1&adults=2) ![City Studio, Balcony | View from room](https://images.trvl-media.com/lodging/104000000/103030000/103028400/103028341/78dad409.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Cibeles by Lumina Roma Norte - 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Pet friendly - Free WiFi - Housekeeping - Soundproof rooms 8.8 Excellent 240 reviews CA $116 CA $140 total includes taxes & fees Jan 4 - Jan 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=102716841&PinnedHotelID=102716841&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Offsite parking available (USD 18 per day) ### Restaurants on site - TüT ### Kitchenette - Blender - Cookware, dishware, and utensils - Espresso maker - Griddle - Microwave - Mini-fridge - Toaster - Water dispenser ### Dining - Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: USD 22 for adults and USD 22 for children - A restaurant - Coffee and tea in common areas ### Bedrooms - Bedroom - Down comforter - Premium bedding ### Bathroom - 1 private bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Communal living room - Separate dining area ### Entertainment - 55-inch smart TV with digital channels - Netflix - Streaming services ### Outdoor areas - Garden - Outdoor entertainment area - Outdoor furniture - Rooftop terrace ### Laundry - Dry cleaning/laundry service ### Comfort - Air conditioning ### Pets - Pet friendly - Welcoming cats and dogs only - One pet total - Fee: USD 27 per accommodation per night - Food and water bowls ### Suitability/Accessibility - Elevator (39 inch wide door) - Tile flooring in public areas - Tile flooring in room - Smoking not allowed ### Services and conveniences - 24-hour front desk - Concierge services - Daily housekeeping - Luggage storage - Multilingual staff - Tour and ticket assistance ### Location highlights - In a shopping district - In an entertainment district - Near a hospital - Near a metro station ### Things to do - Bicycle rentals ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - Outdoor lighting - Security system - Fire extinguisher ### General - 1 building - 100% renewable energy - 12 floors - 44 units - At least 80% lighting from LEDs - Bicycle rentals - Built in 2023 - Bulk dispensers for toiletries - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Eco-friendly toiletries - Energy-saving switches in guestrooms - Grey water recycling system - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Rooftop garden - Soundproofing - Water dispenser usage encouraged - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in time starts at 3:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 27 per accommodation (varies based on length of stay) Welcoming dogs and cats only 1 total pets Pets cannot be left unattended Food and water bowls are available ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 200 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 22 for adults and USD 22 for children - Nearby parking fee: USD 18 per day (1640 ft away) - Pet fee: USD 27 per accommodation (varies based on length of stay) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property uses a grey water recycling system and eco-friendly cleaning products Host has indicated there is a carbon monoxide detector on the property Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher, a security system, and outdoor lighting ### Property is also known as Onto Tonala Mexico City ONTO Tonalá in Roma Norte ONTO at Tonalá Mexico City ONTO Tonalá Mexico City Aparthotel ONTO Tonalá Mexico City Mexico City ## Frequently asked questions ### Is ONTO Tonalá Mexico City pet-friendly? ### How much does it cost to stay at ONTO Tonalá Mexico City? ### What time is check-in at ONTO Tonalá Mexico City? ### What time is check-out at ONTO Tonalá Mexico City? ### Where is ONTO Tonalá Mexico City located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## ONTO Tonalá Mexico City Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.4 Amenities ### 8.8 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 43 8 - Good 11 6 - Okay 10 4 - Poor 3 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Nav Nov 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Beautiful room, fully equipped kitchen and friendly staff! Great location, roof top terrace with free wifi and coffee. highly recommend this hotel, will definitely book again! ##### Nav Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### wolter Sep 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great staff ##### wolter Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Ryan Oct 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Onto Tonalá = fantastic communication from staff, walkable to restaurants in either Los Ciebles / Roma Norte / Juarez. Clean modern rooms. ##### Ryan Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Lisa Mar 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Friendly front desk staff. The room itself was amazing with great views! ##### Lisa Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Kamaria Jan 21, 2025 Liked: Cleanliness, room comfort, communication #### Great Roma Stay We loved this room! It was cute, comfy, clean and smelled great. The location was ideal and we loved the rooftop garden- we had great views of the sunset each night. ##### Kamaria Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Anneliese Sep 22, 2024 Liked: Cleanliness, property conditions & facilities, communication I had an excellent stay at this hotel! The staff was incredibly attentive and went above and beyond to ensure I had everything I needed. The location was perfect, with easy access to all the nearby attractions, stores, and cafes. I will definitely stay here again on my next visit! ##### Anneliese Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Philip Feb 14, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Friendly staff and beautiful property. Will definitely be back ##### Philip Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Joseph Apr 26, 2024 Liked: Cleanliness, property conditions & facilities, communication Staff was excellent ##### Joseph Stayed 5 nights in Apr 2024 ### 10/10 Excellent #### Ali Nov 29, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Super clean and accommodating. The area is full of dining options. ##### Ali ### 10/10 Excellent #### Marci Mar 7, 2025 Liked: Cleanliness, room comfort, communication #### Great and safe location My stay here was wonderful. I highly recommend Onto if you are traveling to Mexico City because it’s near everything. All you have to do is walk out your door and you’re welcomed by a nice neighborhood, walking distance to restaurants and shopping. I also felt super safe here and there is security 24/7\. Diego and Chris at the front desk are wonderful and very helpful. I would definitely go back and stay at this location. The only downfall is that they don’t offer double bed options. ##### Marci Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Eugene Apr 15, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Newer property had lots of space, comfy beds and attentive service. We felt so well cared for, especially by Elaina our maid. She was so attentive to details. The location is very walkable to restaurants in Roma Norte. A very wonderful stay. Highly recommended. ##### Eugene Stayed 5 nights in Apr 2024 ### 10/10 Excellent #### David Feb 26, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication An extraordinarily unique, modern 'boutique' hotel, in an excellent location at the edge of the lively and highly popular Roma Norte neighbourhood. A new building with a high level of design and good amenities, with friendly efficient reception staff, and an excellent cleaning staff. ##### David Stayed 7 nights in Feb 2024 ### 10/10 Excellent #### hollie Dec 30, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Fabulous!! Such a wonderful stay at Onto Tonalá. From checkin to check out lead concierge Israel and his team were white glove service, always available and making sure we were taken care of. The rooms and amenities are beautiful, stylish and clean. The neighborhood so cute. Highly recommend. ##### hollie Stayed 2 nights in Dec 2023 ### 8/10 Good #### Katie Feb 19, 2024 Liked: Cleanliness, room comfort, communication #### Beautiful Hotel - needs A/C The rooms and building were beautifully designed, and the staff was friendly and helpful. The building really needs air conditioning. It stuffy in our room during the day even though it is winter and the weather is not warm. ##### Katie Stayed 4 nights in Feb 2024 ### 8/10 Good #### Daniel Jan 8, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Onto is a very beautiful hotel in a great area. The staff is friendly and does their best to make sure you are comfortable. They have full time security which is consoling. My only gripe is there is no heating and air but that's pretty standard for CDMX, also it's next to a very busy street so if noise bothers you beware. I would stay here again on the highest floor! ##### Daniel Stayed 5 nights in Dec 2023 ### 6/10 Okay #### Eric Apr 26, 2024 Liked: Cleanliness, property conditions & facilities, communication The ONTO property was very nicely appointed and the staff was beyond kind. The only big downside was it was very hot while we were there in March and there was no AC so we had to sleep with the windows open and it was super loud outside, especially at night. There's a club nearby and it was going all night long. Additionally, there were no screens on the windows so mosquitos got in and ate us alive all night. ##### Eric Stayed 3 nights in Apr 2024 ### 8/10 Good #### YUER Jan 23, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Pros: Very friendly staff (Israel and Manuel at front desk were both pleasant to work with), nice interior design with big windows and modern decor, full kitchen with basic appliance, convenience location, etc. Cons: The water shield of the shower is bad - water leaked everywhere on the bathroom floor and will gradually damage the floor/wall. The bathroom had a terrible sewage odor during my entire stay so I had to keep the bathroom door shut. ##### YUER ### 10/10 Excellent #### Leonardo Mar 5, 2024 Liked: Cleanliness, room comfort, communication #### Perfect apartment hotel to fall in love with CDMX We had a panomaric apartment and it was wonderful. The apartment was fully equipped with a proper kitchen, living room, bathroom essentials and comfortable bed. The hotel is centrally located and a perfect spot to do some exploring by foot. Property is very safe and staff was amazing. Daily housekeeping is a nice touch you won’t get that at typical apartment stays. They have a friendly front desk team. Jessica was lovely and we felt like we had a knowledgeable friend to ask questions and get some tips for our visit. The hotel has two roof decks and even washer and dryer if you needed to do laundry. They had yoga mats for use and we were happy to learn that they are working on a restaurant and cafe to make the property even more appealing. Will definitely stay again. ##### Leonardo Stayed 5 nights in Feb 2024 ### 6/10 Okay #### Peter Jan 8, 2024 Liked: Cleanliness, communication The facilities were very nice and clean and the staff was very kind, helpful and communicative. The only complaint was the noise. The street noise came up through the windows and it was hard to get a good night sleep - passing traffic, people talking, and nearby dance clubs could be heard all night. There was no AC either so we had to have the windows open to keep some airflow happening. ##### Peter Stayed 4 nights in Jan 2024 ### 4/10 Poor #### Orhan May 4, 2025 Liked: Cleanliness, amenities Disliked: Communication The building and room were beautiful and this would have been one of our best hotel stays ever! But the bed was so hard and uncomfortable to the point we couldn't sleep and woke up with back issues (we're young adults, fit). We requested to change rooms the first morning but there wasn't any availability so we had to stay. Given the high price tag we paid for this stay we requested the hotel waive the mini bar purchases (5 items at $50) as a sign of understanding. Unfortunately, the staff didn't show any genuine interest about our concern, no follow ups or check-ins or even small signs of understanding, the fact we didn't sleep properly on our vacation in the city all 4 nights meant nothing to them. At check-out the receptionist even told us others have complained about the beds which we didn't see in any of the reviews (and why I'm sharing this here). Despite the receptionist saying they will waive the mini bar charges, they did not and upon returning home the hotel manager is gaslighting us by saying we didn't speak up and there is no record of our complaint - blatant lie. To summarize: beautiful property, just like the pictures, modern, clean, horrible beds and staff that couldn't care less. ##### Orhan Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### AYANO Sep 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Very clean, spacious chic hotel with many dining option nearby in RomanNorte. ##### AYANO Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Omar May 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Would stay here again. ##### Omar Stayed 5 nights in Apr 2025 ### 6/10 Okay #### Natasha Oct 20, 2025 Liked: Property conditions & facilities, communication Disliked: Amenities The rooms are very nice and well-appointed, but our room smelled terrible and there must be someone with like 20 dogs nearby, because they go off barking all together every morning and it’s super loud. ##### Natasha Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Anna Maria Aug 3, 2025 Liked: Cleanliness, room comfort, communication #### Wonderful hotel in the heart of Roma Norte Beautifully designed hotel, perfectly situated with walkable distance to many attractions in Roma and Condesa. Wonderful choice of cafés and restaurants nearby. Lovely rooftop with great views of the city. ##### Anna Maria Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Carlos Mar 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Would stay again. ##### Carlos Stayed 2 nights in Mar 2025 ## Expedia's Latest Trends ### Hotels > [NH Collection Mexico City Centro Histórico](https://www.expedia.ca/Mexico-City-Hotels-NH-Collection-Mexico-City-Centro-Historico.h1353939.Hotel-Information) > > [Barceló México Reforma](https://www.expedia.ca/Mexico-City-Hotels-Barcelo-Mexico-Reforma.h25798.Hotel-Information) > > [Camino Real Polanco Mexico](https://www.expedia.ca/Mexico-City-Hotels-Camino-Real-Polanco-Mexico.h9253.Hotel-Information) > > [Courtyard Mexico City Airport](https://www.expedia.ca/Mexico-City-Hotels-Courtyard-Mexico-City-Airport.h4818555.Hotel-Information) > > [Sheraton Maria Isabel Mexico City Reforma](https://www.expedia.ca/Mexico-City-Hotels-Sheraton-Mexico-City-Maria-Isabel-Hotel.h18081.Hotel-Information) > > [Hyatt Regency Mexico City](https://www.expedia.ca/Mexico-City-Hotels-Hyatt-Regency-Mexico-City.h23360.Hotel-Information) > > [Mexico City Marriott Reforma Hotel](https://www.expedia.ca/Mexico-City-Hotels-Mexico-City-Marriott-Reforma-Hotel.h2297329.Hotel-Information) > > [Hotel Catedral](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Catedral.h39209897.Hotel-Information) > > [JW Marriott Hotel Mexico City Polanco](https://www.expedia.ca/Mexico-City-Hotels-JW-Marriott-Hotel-Mexico-City.h42008.Hotel-Information) > > [Zocalo Central & Rooftop Mexico City](https://www.expedia.ca/Mexico-City-Hotels-Zocalo-Central-Rooftop-Mexico-City.h8511201.Hotel-Information) > > [NH Collection Mexico City Airport T2](https://www.expedia.ca/Mexico-City-Hotels-NH-Collection-Mexico-City-Airport-T2.h2885057.Hotel-Information) > > [Las Alcobas, a Luxury Collection Hotel, Mexico City](https://www.expedia.ca/Mexico-City-Hotels-Las-Alcobas.h3499699.Hotel-Information) > > [Casa Malí by Dominion](https://www.expedia.ca/Mexico-City-Hotels-Casa-Mali-By-Dominion.h12526562.Hotel-Information) > > [izZzleep Aeropuerto Terminal 2](https://www.expedia.ca/Mexico-City-Hotels-IzZzleep-Aeropuerto-Terminal-2.h31795161.Hotel-Information) > > [Galeria Plaza Reforma](https://www.expedia.ca/Mexico-City-Hotels-Galeria-Plaza-Reforma.h582712.Hotel-Information) > > [Casa Pepe Hostel Boutique - CDMX](https://www.expedia.ca/Mexico-City-Hotels-Casa-Pepe-Hostel.h23817860.Hotel-Information) > > [NH Collection Mexico City Reforma](https://www.expedia.ca/Mexico-City-Hotels-NH-Collection-Mexico-City-Reforma.h243.Hotel-Information) > > [Camino Real Aeropuerto Mexico](https://www.expedia.ca/Mexico-City-Hotels-Camino-Real-Aeropuerto-Mexico.h46176.Hotel-Information) > > [Gran Hotel Ciudad de Mexico Zocalo View](https://www.expedia.ca/Mexico-City-Hotels-Gran-Hotel-Ciudad-De-Mexico.h21358.Hotel-Information) > > [InterContinental Presidente Mexico City by IHG](https://www.expedia.ca/Mexico-City-Hotels-InterContinental-Presidente-Mexico-City.h4641.Hotel-Information) > > [The St. Regis Mexico City](https://www.expedia.ca/Mexico-City-Hotels-The-St-Regis-Mexico-City.h2469062.Hotel-Information) > > [W Mexico City](https://www.expedia.ca/Mexico-City-Hotels-W-Mexico-City.h919779.Hotel-Information) > > [The Ritz-Carlton, Mexico City](https://www.expedia.ca/Mexico-City-Hotels-The-Ritz-Carlton.h68635348.Hotel-Information) > > [Historico Central Hotel](https://www.expedia.ca/Mexico-City-Hotels-Historico-Central-Hotel.h10934337.Hotel-Information) > > [Hilton Mexico City Reforma](https://www.expedia.ca/Mexico-City-Hotels-Hilton-Mexico-City-Reforma.h860881.Hotel-Information) > > [Sofitel Mexico City Reforma](https://www.expedia.ca/Mexico-City-Hotels-Sofitel-Mexico-City-Reforma.h34958967.Hotel-Information) > > [Four Seasons Hotel Mexico City](https://www.expedia.ca/Mexico-City-Hotels-Four-Seasons-Hotel-Mexico-City.h22640.Hotel-Information) > > [Hilton Mexico City Airport](https://www.expedia.ca/Mexico-City-Hotels-Hilton-Mexico-City-Airport.h72865.Hotel-Information) > > [Hotel San Fernando](https://www.expedia.ca/Mexico-City-Hotels-Hotel-San-Fernando.h18180394.Hotel-Information)