Title: Hotel Universal - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Universal This welcoming Mexico City hotel offers attentive service and modern amenities, steps from the mariachi musicians and energy of Plaza Garibaldi. ## Photo gallery for Hotel Universal ![LCD TV, DVD player - Hotel Universal (Mexico City)](https://images.trvl-media.com/lodging/10000000/9390000/9388200/9388149/1fffe903.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Hotel Universal (Mexico City)](https://images.trvl-media.com/lodging/10000000/9390000/9388200/9388149/20f6a848.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Hotel Universal (Mexico City)](https://images.trvl-media.com/lodging/10000000/9390000/9388200/9388149/c0c0b27f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 1 Double Bed - Hotel Universal (Mexico City)](https://images.trvl-media.com/lodging/10000000/9390000/9388200/9388149/745ba716.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room amenity - Hotel Universal (Mexico City)](https://images.trvl-media.com/lodging/10000000/9390000/9388200/9388149/7cbbfb73.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Universal occupies a prime location in Mexico City's vibrant center. Travelers appreciate the practical conveniences - rooms with WiFi, free parking, and a 24/7 front desk to assist with tour arrangements and local advice. ## Reviews 8.2 Very good ## Popular amenities - Parking included - Free WiFi - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Dec. 19 - Dec. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=9388149&PinnedHotelID=9388149&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=9388149&PinnedHotelID=9388149&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 20 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=9388149&PinnedHotelID=9388149&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=9388149&PinnedHotelID=9388149&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=9388149&PinnedHotelID=9388149&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=9388149&PinnedHotelID=9388149&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=9388149&PinnedHotelID=9388149&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=9388149&PinnedHotelID=9388149&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Standard Room, 1 Double Bed ![Standard Room, 1 Double Bed](https://images.trvl-media.com/lodging/10000000/9390000/9388200/9388149/60db59cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed 7.6 Good 5 reviews ### Highlights LCD TV Private bathroom Hair dryer Free bottled water Cable channels Daily housekeeping - 129 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Superior Room, 1 King Bed ![Superior Room, 1 King Bed](https://images.trvl-media.com/lodging/10000000/9390000/9388200/9388149/9e1e9b89.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 8.0 Very good 2 reviews ### Highlights LCD TV Private bathroom Hair dryer Free bottled water Cable channels Daily housekeeping - 161 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/27800/27717/3024ffed.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Mexico Dali Airport by IHG Venustiano Carranza - Spa - Free airport shuttle - Pet friendly - Parking included 9.2 Wonderful 1,005 reviews CA $123 CA $147 total includes taxes & fees Dec 26 - Dec 27 [](https://www.expedia.ca/Mexico-City-Hotels-Holiday-Inn-Mexico-Dali-Airport.h27717.Hotel-Information?chkin=2025-12-26&chkout=2025-12-27&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=89b6e918-4f73-451d-abda-5b5a77c02166&top_cur=CAD) Ad ![Junior Room](https://images.trvl-media.com/lodging/2000000/1890000/1887800/1887706/940e9ae9.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### St Isidro Suites Corporate Housing SPA & Wellness Center Miguel Hidalgo - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Hotel-Universal.h9388149.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Hotel-Universal.h9388149.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.45294%2C-99.12923&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=IDuiuLqjGxeFmjgN19xU3UOFHSQ=) Calzada de Guadalupe No. 25, Col. Maza, Mexico City, CDMX, 06270 #### What's nearby - Tlatelolco Archaelogical Site \- 10 min walk \- 0.9 km - Alameda Central \- 6 min drive \- 2.7 km - Palacio de Bellas Artes \- 7 min drive \- 3.1 km - Metropolitan Cathedral \- 11 min drive \- 3.0 km - Zócalo \- 14 min drive \- 6.8 km #### Getting around - Estacion F.C Hidalgo (destruida) Station - 3 min walk - Mexico City Buenavista Station - 11 min drive - Benito Juarez International Airport (MEX) - 14 min drive #### Restaurants - ‪Tortas Gigantes la Villa - ‬8 min walk - ‪Tortas don juan - ‬8 min walk - ‪Meson del Molinero - ‬5 min walk - ‪Restaurante "Paty - ‬6 min walk - ‪Hamburguesas Saturnino - ‬3 min walk ## About this property ### Hotel Universal Hotel near Paseo de la Reforma Near Alameda Central, Hotel Universal provides everything you need. Guests can connect to free in-room WiFi. Other perks at this hotel include: - Free self parking - Smoke-free premises, a 24-hour front desk, and luggage storage - Tour/ticket assistance, a front-desk safe, and a vending machine Room features All guestrooms at Hotel Universal feature comforts such as free WiFi and free bottled water. Extra amenities include: - Bathrooms with showers and free toiletries - LCD TVs with cable channels and DVD players - Daily housekeeping and phones ## Similar properties ![Single Room](https://images.trvl-media.com/lodging/89000000/88140000/88136200/88136181/b6a425a3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOSTAL CONDESA La Condesa - Free WiFi - 24/7 front desk 5.6 88 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=88136181&PinnedHotelID=88136181&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Double Room](https://images.trvl-media.com/lodging/80000000/79760000/79754800/79754747/bb67d634.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### RMS Hostal - Condesa La Condesa - Free WiFi - 24/7 front desk 7.2 Good 94 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=79754747&PinnedHotelID=79754747&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/22000000/21400000/21397700/21397668/f67705f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel & Villas 7 Iztacalco - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Free self parking on site - Limited onsite self parking - Onsite parking options include a garage and a carport ### Family friendly - DVD player ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Accessibility - Elevator ### More - Smoking not allowed ## Room amenities ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - DVD player - LCD TV with cable channels ### Food and drink - Free bottled water ### More - Free local calls - Phone ## Policies ### Check-in Check-in start time: 8:00 AM; Check-in end time: anytime Early check-in subject to availability An early check-in fee will be charged Minimum check-in age: 18 ### Check-out Check-out before 2 PM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts cash ### We should mention Parking height restrictions apply ### Property is also known as Hotel Universal Mexico City Universal Mexico City Hotel Universal Hotel Hotel Universal Mexico City Hotel Universal Hotel Mexico City ## Frequently asked questions ### Is Hotel Universal pet-friendly? ### How much is parking? ### What time is check-in at Hotel Universal? ### What time is check-out at Hotel Universal? ### Where is Hotel Universal located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Universal Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 7.2 Location ### 8.2 Staff & service ### 8.2 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 122 8 - Good 122 6 - Okay 45 4 - Poor 13 2 - Terrible 16 ## Reviews ### 10/10 Excellent #### Tyrus Apr 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cheap, clean and near the airport Cheap yet clean and in a good spot of town ##### Tyrus Stayed 1 night in Apr 2024 ### 10/10 Excellent #### robert Oct 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### rbojr clean comfortable great staff hot water ##### robert Stayed 6 nights in Oct 2024 ### 10/10 Excellent #### robert Oct 1, 2024 Liked: Property conditions & facilities, room comfort #### rbojr clean comfortable excellent staff hot water ##### robert Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Ron Aug 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The hotel may look very aged, but the room is adequately sized with a spacious bathroom. It is not centrally located, and the price reflects that. Overall, it's a good value. ##### Ron Stayed 1 night in Aug 2024 ### 8/10 Good #### robert May 23, 2024 Liked: Cleanliness, staff & service, room comfort #### rbojr the bed was comfortable the water was hot i use mostly cold water the room was very hot exterior window has small opening the toilette leaks when flushed ##### robert Stayed 7 nights in May 2024 ### 4/10 Poor #### Doug Jan 8, 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities The staff was helpful. The bed was ok. The room smelled of cigarettes. It was dark with all the lights on. The wifi was barely usable. It was very inconvenient to get to. 20 min to any subway. ##### Doug Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Alina Aug 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities A good choice for a short stay ##### Alina Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Nathalie Jul 24, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really liked it, very affordable, convenient, very nice staff. I would stay there again. ##### Nathalie Stayed 5 nights in Jun 2022 ### 10/10 Excellent #### robert Oct 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### rbojr amazing beautiful mexico city ##### robert Stayed 7 nights in Oct 2024 ### 2/10 Terrible #### Orville Feb 27, 2024 Disliked: Cleanliness, amenities, property conditions & facilities Young woman hanging around roaming the halls late at night past 1am ##### Orville Stayed 1 night in Feb 2024 ### 4/10 Poor #### Jose Feb 25, 2025 Disliked: Staff & service El recepcionista es muy grosero. Se le pidió de forma amable si podía ayudar a instalar el chromcast al televisor de la habitación y respondió muy grosero y homofóbico... ##### Jose Stayed 1 night in Feb 2025 ### 2/10 Terrible #### Fernando Jan 19, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Horrible!Es imposible que te dejen sin agua caliente y que al llamar para saber cuánto tiempo tomará que regrese, simplemente te digan: "va a tardar" sin darte una explicación o tiempo de resolución. NUNCA SE HOSPEDEN AQUÍ, ES VIEJO, HUELE HORRIBLE, TIENE ANIMALES EN LA ALFOMBRA Y COLCHÓN, NI POR NECESIDAD LO TOMEN COMO OPCIÓN ##### Fernando Stayed 1 night in Jan 2025 ### 8/10 Good #### Elizabeth Sep 28, 2024 Liked: Cleanliness, staff & service Bien todo. Resuelves ##### Elizabeth Stayed 1 night in Aug 2024 ### 4/10 Poor #### ramon ferreiro Sep 19, 2024 Disliked: Cleanliness, amenities, property conditions & facilities es un motel con baja calidad ##### ramon ferreiro Stayed 3 nights in Sep 2024 ### 8/10 Good #### Rikardo Sep 14, 2024 Liked: Cleanliness, staff & service En lo general bien ##### Rikardo Stayed 1 night in Sep 2024 ### 8/10 Good #### Gladys Aug 26, 2024 Liked: Cleanliness, staff & service, amenities El precio y el check in me resultaron muy convenientes para mi visita. ##### Gladys Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### omar Aug 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Siempre la atención es muy cálida ##### omar Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Elvia Aug 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy padre Pues a mi me agrado mucho muy tranquilo todo bien definitivamente si regresaría otra vez ##### Elvia Stayed 1 night in Aug 2024 ### 8/10 Good #### Ismael Jul 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Buen servicio buena ubicación lugar bastante cómodo para pasar una buena noche ##### Ismael Stayed 1 night in Jul 2024 ### 6/10 Okay #### Ihosbanny Jul 24, 2024 Liked: Staff & service, property conditions & facilities Para su precio la verdad está muy bien, lo único malo que ví es que al tener poca ventilación mi habitación había un olor feo ##### Ihosbanny Stayed 6 nights in Jul 2024 ### 10/10 Excellent #### Carlos Jul 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort la limpieza es buena, y el personal es atento ##### Carlos Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Javier Jul 21, 2024 Liked: Cleanliness, amenities, property conditions & facilities Es tranquilo ##### Javier Stayed 1 night in Jul 2024 ### 10/10 Excellent #### omar Jun 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Le falta limpieza ##### omar Stayed 1 night in Jun 2024 ### 2/10 Terrible #### José Luis May 27, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Pésimo servicio hay parejas que sólo van a tener sexo y son muy ruidosas ##### José Luis Stayed 1 night in May 2024 ### 10/10 Excellent #### Elizabeth May 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me seguira gustando te atienden con gran atencio ##### Elizabeth Stayed 1 night in May 2024 ## Expedia's Latest Trends ### Hotels > [NH Collection Mexico City Centro Histórico](https://www.expedia.ca/Mexico-City-Hotels-NH-Collection-Mexico-City-Centro-Historico.h1353939.Hotel-Information) > > [Hotel Stanza](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Stanza.h795177.Hotel-Information) > > [Hilton Mexico City Reforma](https://www.expedia.ca/Mexico-City-Hotels-Hilton-Mexico-City-Reforma.h860881.Hotel-Information) > > [Condesa df, Mexico City, a Member of Design Hotels](https://www.expedia.ca/Mexico-City-Hotels-Condesa-Df.h1151990.Hotel-Information) > > [InterContinental Presidente Mexico City by IHG](https://www.expedia.ca/Mexico-City-Hotels-InterContinental-Presidente-Mexico-City.h4641.Hotel-Information) > > [Hilton Mexico City Airport](https://www.expedia.ca/Mexico-City-Hotels-Hilton-Mexico-City-Airport.h72865.Hotel-Information) > > [Mexico City Marriott Reforma Hotel](https://www.expedia.ca/Mexico-City-Hotels-Mexico-City-Marriott-Reforma-Hotel.h2297329.Hotel-Information) > > [Hotel Catedral](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Catedral.h39209897.Hotel-Information) > > [JW Marriott Hotel Mexico City Polanco](https://www.expedia.ca/Mexico-City-Hotels-JW-Marriott-Hotel-Mexico-City.h42008.Hotel-Information) > > [Barceló México Reforma](https://www.expedia.ca/Mexico-City-Hotels-Barcelo-Mexico-Reforma.h25798.Hotel-Information) > > [Camino Real Polanco Mexico](https://www.expedia.ca/Mexico-City-Hotels-Camino-Real-Polanco-Mexico.h9253.Hotel-Information) > > [Sofitel Mexico City Reforma](https://www.expedia.ca/Mexico-City-Hotels-Sofitel-Mexico-City-Reforma.h34958967.Hotel-Information) > > [Four Seasons Hotel Mexico City](https://www.expedia.ca/Mexico-City-Hotels-Four-Seasons-Hotel-Mexico-City.h22640.Hotel-Information) > > [Hyatt Regency Mexico City](https://www.expedia.ca/Mexico-City-Hotels-Hyatt-Regency-Mexico-City.h23360.Hotel-Information) > > [Galeria Plaza Reforma](https://www.expedia.ca/Mexico-City-Hotels-Galeria-Plaza-Reforma.h582712.Hotel-Information) > > [Casa Pepe Hostel Boutique - 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