Title: Hotel Helene - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=92403944&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Helene A peaceful retreat just steps from Lleras Park where attentive staff create a welcoming atmosphere for travelers seeking comfort and relaxation ## Photo gallery for Hotel Helene ![Premium Room - Hotel Helene (Medellín)](https://images.trvl-media.com/lodging/93000000/92410000/92404000/92403944/179aaba2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/78ae9dbb-84db-41bb-aa61-264693f7d462-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Reception - Hotel Helene (Medellín)](https://images.trvl-media.com/lodging/93000000/92410000/92404000/92403944/bb7f6979.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Hotel Helene (Medellín)](https://images.trvl-media.com/lodging/93000000/92410000/92404000/92403944/f2e65b26.jpg?impolicy=resizecrop&rw=297&ra=fit) ![40-inch Smart TV with cable channels, TV - Hotel Helene (Medellín)](https://images.trvl-media.com/lodging/93000000/92410000/92404000/92403944/4e5103f6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Helene in El Poblado's center offers genuine hospitality and practical amenities. Features include a restaurant, in-room WiFi, luggage storage, and an elevator. Guests consistently praise the exceptional service from the knowledgeable staff. ## Reviews 8.4 Very good ## Popular amenities - Free WiFi - Restaurant - Air conditioning - Room service - Housekeeping ## Room options ### Check availability for these dates Tonight [Dec. 26 - Dec. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=92403944&PinnedHotelID=92403944&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=92403944&PinnedHotelID=92403944&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 27 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=92403944&PinnedHotelID=92403944&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=92403944&PinnedHotelID=92403944&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=92403944&PinnedHotelID=92403944&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=92403944&PinnedHotelID=92403944&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=92403944&PinnedHotelID=92403944&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=92403944&PinnedHotelID=92403944&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 3 of 3 rooms ### View all photos for Standard Double Room ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/93000000/92410000/92404000/92403944/8d05108b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 7.8 Good 8 reviews ### Highlights Air conditioning Smart TV Down duvet Premium bedding Private bathroom Rainfall showerhead Hair dryer Local meal delivery service - Sleeps 2 - 1 Queen Bed ### View all photos for Premium Room ![Premium Room](https://images.trvl-media.com/lodging/93000000/92410000/92404000/92403944/a3c10030.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room 9.4 Exceptional 3 reviews ### Highlights Air conditioning Smart TV Separate bedroom Down duvet Premium bedding Private bathroom Rainfall showerhead Hair dryer - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Room ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/93000000/92410000/92404000/92403944/f58ae59f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Air conditioning Smart TV Separate bedroom Down duvet Premium bedding Private bathroom Rainfall showerhead Hair dryer - 1 bedroom - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Deluxe Double Room](https://mediaim.expedia.com/lodging/116000000/115800000/115799000/115798936/fb96e13d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hunters By Jalo El Poblado - Pet friendly - Free WiFi - Air conditioning - Breakfast available 9.0 Wonderful 215 reviews CA $82 CA $82 total Jan 8 - Jan 9, 2026 [](https://www.expedia.ca/Medellin-Hotels-HUNTERS-HOTEL.h115798936.Hotel-Information?chkin=2026-1-8&chkout=2026-1-9&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=a4770c42-c21f-489e-bd05-f0075e06a01d&top_cur=CAD) Ad ![Breakfast, lunch, dinner served; American cuisine ](https://images.trvl-media.com/lodging/1000000/30000/28700/28652/20155102.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Park 10 El Poblado - Hot tub - Breakfast included - Spa - Parking included 9.2 Wonderful 1,222 reviews CA $111 CA $111 total Jan 10 - Jan 11, 2026 [](https://www.expedia.ca/Medellin-Hotels-Hotel-Park-10.h28652.Hotel-Information?chkin=2026-1-10&chkout=2026-1-11&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=a4770c42-c21f-489e-bd05-f0075e06a01d&top_cur=CAD) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/34000000/33250000/33241200/33241103/28119d05_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Click Clack Hotel Medellin El Poblado - Pool - Pet friendly - Free WiFi - Restaurant 9.2 Wonderful 1,073 reviews CA $283 CA $283 total Jan 20 - Jan 21, 2026 [](https://www.expedia.ca/Medellin-Hotels-The-Click-Clack-Hotel-Medellin.h33241103.Hotel-Information?chkin=2026-1-20&chkout=2026-1-21&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=a4770c42-c21f-489e-bd05-f0075e06a01d&top_cur=CAD) Ad ![Indoor spa tub](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/96000000/95730000/95727100/95727002/3e0190ad_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Florencia Plaza El Poblado - Hot tub - Breakfast included - Free WiFi - Air conditioning 8.2 Very good 115 reviews CA $76 CA $76 total Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Medellin-Hotels-Hotel-Florencia-Plaza.h95727002.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=a4770c42-c21f-489e-bd05-f0075e06a01d&top_cur=CAD) Ad ![Couples treatment rooms, hot stone massages, Thai massages](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/42000000/41060000/41051700/41051643/c7322cdd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Isak Hotel & Golf Airport Rionegro - Breakfast included - Spa - Free airport shuttle - Parking included 9.4 Exceptional 551 reviews CA $95 CA $95 total Dec 28 - Dec 29 [](https://www.expedia.ca/Medellin-Hotels-Hotel-Isak.h41051643.Hotel-Information?chkin=2025-12-28&chkout=2025-12-29&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=a4770c42-c21f-489e-bd05-f0075e06a01d&top_cur=CAD) Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/104000000/103400000/103396000/103395916/eb282c66_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Urbit Social Lofts Laureles - Breakfast included - Free WiFi - Air conditioning - Housekeeping 9.2 Wonderful 357 reviews CA $94 CA $94 total Jan 19 - Jan 20, 2026 [](https://www.expedia.ca/Medellin-Hotels-Urbit-Social-Lofts.h103395916.Hotel-Information?chkin=2026-1-19&chkout=2026-1-20&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=a4770c42-c21f-489e-bd05-f0075e06a01d&top_cur=CAD) Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/25000/24996/4455fbc3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Poblado Plaza El Poblado - Breakfast included - Pet friendly - Parking included - Free WiFi 9.0 Wonderful 723 reviews CA $181 CA $181 total Jan 3 - Jan 4, 2026 [](https://www.expedia.ca/Medellin-Hotels-Hotel-Poblado-Plaza.h24996.Hotel-Information?chkin=2026-1-3&chkout=2026-1-4&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=a4770c42-c21f-489e-bd05-f0075e06a01d&top_cur=CAD) Ad ![Arcade](https://images.trvl-media.com/lodging/4000000/3850000/3843900/3843830/8465784b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Diez Hotel Categoria Colombia El Poblado - Breakfast included - Spa - Parking included - Free WiFi 9.4 Exceptional 1,002 reviews CA $159 CA $159 total Jan 9 - Jan 10, 2026 [](https://www.expedia.ca/Medellin-Hotels-Diez-Hotel-Categoria-Colombia.h3843830.Hotel-Information?chkin=2026-1-9&chkout=2026-1-10&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=a4770c42-c21f-489e-bd05-f0075e06a01d&top_cur=CAD) Ad ![Suite, 1 King Bed (Upper Floor)](https://images.trvl-media.com/lodging/17000000/16090000/16086300/16086237/c048f45f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### V Grand Hotel, a member of Radisson Individuals El Poblado - Breakfast included - Spa - Pet friendly - Parking included 9.2 Wonderful 1,280 reviews CA $128 CA $128 total Jan 14 - Jan 15, 2026 [](https://www.expedia.ca/Medellin-Hotels-Viaggio-Medellin-Grand-Select.h16086237.Hotel-Information?chkin=2026-1-14&chkout=2026-1-15&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=a4770c42-c21f-489e-bd05-f0075e06a01d&top_cur=CAD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4500000/4494400/4494305/2979b7d1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel BH El Poblado El Poblado - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,000 reviews [](https://www.expedia.ca/Medellin-Hotels-Hotel-BH-El-Poblado.h4494305.Hotel-Information?chkin=2026-1-9&chkout=2026-1-10&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=a4770c42-c21f-489e-bd05-f0075e06a01d&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMedellin-Hotels-Hotel-Helene.h92403944.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMedellin-Hotels-Hotel-Helene.h92403944.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C6.21026%2C-75.56784&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=LtgHeC8gJcdCdplx5W77_PGmGrU=) 10a29 Cra. 40, Medellín, Antioquia, 050021 #### What's nearby - Lleras Park \- 2 min walk \- 0.2 km - Poblado Park \- 3 min walk \- 0.3 km - Medellín Clinic - El Poblado \- 8 min walk \- 0.7 km - Oviedo Shopping Center \- 19 min walk \- 1.6 km - Santafé Mall \- 4 min drive \- 1.8 km #### Getting around - Poblado Station - 18 min walk - Jose Maria Cordova Intl. Airport (MDE) - 34 min drive #### Restaurants - ‪Mondongo's - ‬1 min walk - ‪Mosquito - ‬1 min walk - ‪Japonería - ‬1 min walk - ‪Desayunadero La 10 - ‬1 min walk - ‪El Altar - Parque Lleras - ‬1 min walk ## About this property ### Hotel Helene Hotel near Lleras Park Close to Poblado Park and Oviedo Shopping Center, Hotel Helene provides amenities like a restaurant. Stay connected with free in-room WiFi. Other perks at this hotel include: - Full breakfast (surcharge), a 24-hour front desk, and an elevator - Outdoor furniture, luggage storage, and a living plant wall - Local meal delivery service and smoke-free premises - Guest reviews say great things about the helpful staff Room features All guestrooms at Hotel Helene offer perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes. More conveniences in all rooms include: - Free tea bags/instant coffee and electric kettles - Rainfall showers, hair dryers, and shampoo - 40-inch Smart TVs with cable channels - LED light bulbs and daily housekeeping ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/14000000/13070000/13063700/13063669/878f65c0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lleras Green Hotel El Poblado - Breakfast included - Free WiFi - Restaurant - Air conditioning 8.0 Very good 951 reviews CA $94 CA $94 total Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=13063669&PinnedHotelID=13063669&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/23000000/22970000/22966200/22966164/720d32bd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Veler El Poblado - Breakfast included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 135 reviews CA $60 CA $60 total Dec 27 - 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Breakfast included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 125 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=55099789&PinnedHotelID=55099789&HadPinnedHotel=true®ionId=-1&adults=2) ![Grand Studio | Living area](https://images.trvl-media.com/lodging/118000000/117580000/117576800/117576751/5c196a03.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Calle Flora Hotel by Jalo El Poblado - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 322 reviews CA $100 CA $100 total Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=117576751&PinnedHotelID=117576751&HadPinnedHotel=true®ionId=-1&adults=2) ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/20000000/19690000/19683200/19683128/8eb9dddd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Madeiro El Poblado - Spa - Parking included - Free WiFi - Air conditioning 8.4 Very good 246 reviews CA $87 CA $87 total Dec 30 - Dec 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=19683128&PinnedHotelID=19683128&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/66000000/65290000/65286100/65286016/01a47878.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Manila Hotel Boutique El Poblado - Breakfast included - Pet friendly - Free WiFi - Restaurant 9.2 Wonderful 252 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=65286016&PinnedHotelID=65286016&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room](https://images.trvl-media.com/lodging/116000000/115800000/115799000/115798936/fb96e13d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hunters By Jalo El Poblado - Pet friendly - Free WiFi - Air conditioning - Breakfast available 9.0 Wonderful 215 reviews CA $82 CA $82 total Jan 8 - Jan 9, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=115798936&PinnedHotelID=115798936&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/36000000/35300000/35291800/35291716/30d03633.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tik by Bernalo Hotels El Poblado - Hot tub - Breakfast included - Free WiFi - Housekeeping 7.4 Good 114 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=35291716&PinnedHotelID=35291716&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Daily full breakfast available 6:00 AM to 8:30 AM for a fee: COP 25,000 to 50,000 per person - A restaurant - Couples/private dining ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Proposal/romance packages ### Outdoors - Outdoor furniture ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 step to reach entrance - Elevator (100 inch wide door) - Smooth flooring in room - Stair-free path to entrance - Tile flooring in room - Visual fire alarm - Well-lit path to entrance ### More - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Biodegradable coffee stirrers available - Eco-friendly cleaning products used - Living plant wall - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Down comforter - Premium bedding ### Bathroom - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 40-inch smart TV with cable channels ### Food and drink - Champagne service - Electric kettle - Limited room service - Meal delivery service - Minibar - Tea bags/instant coffee ### More - Air conditioning - Energy-saving switches in guestrooms - Iron/ironing board on request - LED lighting - Mobile key entry - Safe - Water-efficient showers - Water-efficient toilets - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Late check-in fee: COP 100000 for check-in between 10:00 PM and 5:00 AM Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services). We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately COP 25000 to 50000 per person - Late check-in fee: COP 100000 for check-in between 10:00 PM and 5:00 AM The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property uses eco-friendly cleaning products Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting ### We should mention If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. No pets and no service animals are allowed at this property ### Property is also known as Hotel Helene Hotel Hotel Helene Medellín Hotel Helene Hotel Medellín ## Frequently asked questions ### Is Hotel Helene pet-friendly? ### How much does it cost to stay at Hotel Helene? ### How much is parking? ### What time is check-in at Hotel Helene? ### What time is check-out at Hotel Helene? ### Where is Hotel Helene located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Helene Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.6 Amenities ### 9.0 Staff & service ### 8.6 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 115 8 - Good 36 6 - Okay 18 4 - Poor 18 2 - Terrible 8 ## Reviews ### 10/10 Excellent #### Elizabeth Dec 4, 2025 Liked: Cleanliness, staff & service Staff was very attentive and friendly. ##### Elizabeth Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Shilton Oct 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We had a loverly stay at Hotel Helene. The staff is very kind and helpfull. The rooms are a bit small but cozy and very romantic. There is a nice vegan restaurant beside the hotel and a nice rooftop bar/restaurant. ##### Shilton Stayed 3 nights in Oct 2025 ### 8/10 Good #### Oscar Oct 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel and conveniently located for a leisure weekend. Not recommended if you are on business as there are no wardrobes in the room. The lack of windows in the room might feel you uncomfortable. Staff were really nice and attentive and very helpful. ##### Oscar Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Hector Jul 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love the staff and their outstanding customer service. ##### Hector Stayed 10 nights in Jul 2025 ### 10/10 Excellent #### Nelly Jun 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff, Availability for storage was a plus. ##### Nelly Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Maritza May 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room small but comfortable and clean, excellent area, excellent customer service and friendly staff . ##### Maritza Stayed 4 nights in May 2025 ### 10/10 Excellent #### Diego Jose Ortiz Mar 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was my second time staying here, and once again, it didn’t disappoint. The location is fantastic—quiet, yet close to everything you need. The staff are incredibly friendly and always make you feel welcome. It’s a perfect spot if you're looking for a peaceful stay in a great area. Highly recommended! ##### Diego Jose Ortiz Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Kevin Oct 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I found this place online in a hurry after leaving a bad experience. The lobby is really neat--you walk in from the street and it's over in the corner across from the bar. It's in a great location with many eating options and Mondongo's is just a block away. I chose a small room, but it was so neat--behind the bed headboard on one side is the bathroom, and on the other, the shower. I loved my room! But the staff here is INCREDIBLE! I ended up leaving my iPhone in a cab, and they all jumped in to help. I met the General Manager Daniel Torres the next morning, and he jumped to his feet and offered me any and all assistance. I owe a great debt to him, Santiago, Paola, Samuel, and Catherine. They were the best. Daniel offered to take me anywhere I needed, like to buy a replacement phone or what have you. He made arrangements for me to get a phone plan outside of Colombia when he found out the pace where I got my new phone sold me one for just local calls. I would gladly stay here again and again. The staff is like a little family and they run a well-oiled machine. What a blessing to stay there for 3 nights and be with them. They took great care of me. ##### Kevin Stayed 3 nights in Sep 2025 ### 8/10 Good #### Roberto Leonel Feb 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The hotel has an excellent location , the staff is very nice and the hotel room are good for the price ##### Roberto Leonel Stayed 4 nights in Feb 2024 ### 10/10 Excellent #### DIEGO Dec 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice, location with a friedly staff ##### DIEGO Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### marcia Oct 13, 2024 The hotel and staff was amazing! Love it ##### marcia Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Hector Jul 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super convenient, right in Provenza. Great breakfast too! WIFI was fine, decoration was nice, and the staff were incredible, so helpful and friendly. ##### Hector Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Michael Nov 13, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The place was very pretty and quiet, the staff was amazing excellent customer service ##### Michael Stayed 3 nights in Nov 2023 ### 10/10 Excellent #### LUIS Feb 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### amazing Conveniently located , great location. amazing breakfast ##### LUIS Stayed 7 nights in Feb 2024 ### 8/10 Good #### Nano May 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything about this place was amazing would have love to give it 5 stars but the WiFi in the rooms was next non existent, besides that good hotel, with amazing staff, and in a great location. ##### Nano Stayed 3 nights in May 2024 ### 10/10 Excellent #### CrisJoel Jul 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The service here is excellent! Thank you for the warm welcome! ##### CrisJoel Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Hector L Jan 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A+ location & service Great location, and service. Just steps away from a supermarket, gym, restaurants, and many clubs/pubs. Very friendly and attentive staff. I'd definitely stay there again and I would recommended to friends. ##### Hector L Stayed 6 nights in Dec 2023 ### 8/10 Good #### Yashira Mar 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean, great staff, good location, the room need more light other then that very good. ##### Yashira Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Melissa E. May 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great, the hotel is new and the location is perfect. The only thing is that there were a lot of noisy people on my floor but that is not the hotel’s fault. ##### Melissa E. Stayed 3 nights in May 2024 ### 10/10 Excellent #### Hamish May 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love the styling and vibe. Modern and class. Rooms small but well laid out. Comfortable memory foam bed. ##### Hamish Stayed 1 night in May 2024 ### 10/10 Excellent #### Ryan Sep 4, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms are a bit smaller than they allowed but I wasn't in it much. The staff are great and the location was nice ##### Ryan Stayed 6 nights in Aug 2023 ### 10/10 Excellent #### KEJUAN Nov 12, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent!! Very very good the whole staff was excellent and great .. Looking forward to retuning soon !! Close to all restaurants and nightlife!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/3702D70C587BFE8B649FD679BBC8663E05D255801699832197443.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7D7B74F5302092B6ED96BD9D2109FB73CC84AC181699832196173.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/038126E63E76A94176DBBD21E5D9AC60E05342FD1699832196242.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A39820D9B8CE176B17C7BFEDAB3EA4E34C99F5A11699832196554.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### KEJUAN Stayed 7 nights in Nov 2023 ### 10/10 Excellent #### Aaron Aug 8, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a great stay, the place is in a great location. The staff were great. And the staff member named Alex was great, he was extremely helpful for me personally and i really appreciate him! ##### Aaron Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Max Oct 29, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a blast at Hotel Helene in Medellin! I enjoyed the intimate atmosphere of this boutique hotel. The soul of the place is quite unique with "une élégance à la française" (a french touch). The staff is also amazing: special mention to Esteban from Front Desk and Xavier from the restaurant. You can't go wrong with this hotel. I can't wait to be back myself. ##### Max Stayed 4 nights in Oct 2023 ### 8/10 Good #### Steven Mar 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### If You Want a Bed and a Shower, This is The Place The room was very quaint (tiny) and the towel rack (aka bed) was just inches away from the shower door. My suitcase fit nicely on the stand by the door and I was easily able to squeeze in and out the door each day. The breakfast was terrific in a little cafe across the street. Service was good and the staff was very helpful. ##### Steven Stayed 4 nights in Mar 2024 ## Expedia's Latest Trends ### Hotels > [APA Hotel & Resort Roppongi Ekihigashi](https://www.expedia.ca/Tokyo-Hotels-Apa-HotelResortRoppongi-Ekihigashi.h83123164.Hotel-Information) > > [Brackley Beach Northwinds Inn and Suites](https://www.expedia.ca/Brackley-Beach-Hotels-Brackley-Beach-Northwinds-Inn-And-Suites.h9352751.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [The Farm at San Benito, Autograph Collection](https://www.expedia.ca/Lipa-Hotels-The-Farm-At-San-Benito.h4850057.Hotel-Information) > > [Sonesta ES Suites Toronto Markham](https://www.expedia.ca/Toronto-Hotels-Sonesta-ES-Suites-Toronto-Markham.h528751.Hotel-Information) > > [Palazzo Montemartini Rome, A Radisson Collection Hotel](https://www.expedia.ca/Rome-Hotels-Palazzo-Montemartini-Rome.h6694839.Hotel-Information) > > [Hotels in Toronto](https://www.expedia.ca/Pearson-Intl-Airport-Hotels.0-aYYZ-0.Travel-Guide-Filter-Hotels) > > [Hotels in San Francisco](https://www.expedia.ca/San-Francisco-Hotels.d178305.Travel-Guide-Hotels) > > [The Stafford London](https://www.expedia.ca/London-Hotels-The-Stafford-London.h11196.Hotel-Information) > > [Hearthstone Lodge #220](https://www.expedia.ca/Sun-Peaks-Hotels-Hearthstone-Lodge-220.h95804947.Hotel-Information) > > [Fairfield Inn & Suites by Marriott Revelstoke](https://www.expedia.ca/Revelstoke-Hotels-Fairfield-Inn-Suites-By-Marriott-Revelstoke.h63330988.Hotel-Information) > > [Andaz Delhi, by Hyatt](https://www.expedia.ca/Delhi-Hotels-Andaz-Delhi-A-Concept-By-Hyatt.h13235605.Hotel-Information) > > [Cottages Liverpool](https://www.expedia.ca/Liverpool-Cottages.d6140295-aaCottages.Travel-Guide-Accommodation) > > [All Inclusive Resorts and Hotels in Zanzibar](https://www.expedia.ca/Zanzibar-Hotels-All-Inclusive-Hotel.0-0-d4186-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Hampton Inn & Suites by Hilton Edmonton Intl Airport](https://www.expedia.ca/Edmonton-Hotels-Hampton-Inn-Suites-Edmonton-International-Airport.h1848963.Hotel-Information) > > [Hotels with Waterslides in Cabo San Lucas](https://www.expedia.ca/Cabo-San-Lucas-Hotels-Hotels-With-Waterslides.0-0-d180032-tHotelswithWaterslides.Travel-Guide-Filter-Hotels) > > [The Pilgrm Hotel](https://www.expedia.ca/London-Hotels-The-Pilgrm-Hotel.h69775397.Hotel-Information) ### Flights > [Flights from Calgary (YYC) to London (YXU)](https://www.expedia.ca/lp/flights/yyc/yxu/calgary-to-london) > > [TAP Portugal](https://www.expedia.ca/TAP-Portugal-Flights.cTP.Travel-Guide-Airlines) > > [Flights from Charlottetown (YYG) to Chicago (ORD)](https://www.expedia.ca/lp/flights/yyg/ord/charlottetown-to-chicago) > > [Flights from Dallas (DFW) to Cancun (CUN)](https://www.expedia.ca/lp/flights/dfw/cun/dallas-to-cancun) > > [Flights from Barcelona (BCN) to Goffs (YHZ)](https://www.expedia.ca/lp/flights/bcn/yhz/barcelona-to-halifax) > > [Flights from Goffs (YHZ) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yhz/yvr/halifax-to-vancouver) > > [Flights from Amsterdam (AMS) to Mykonos (JMK)](https://www.expedia.ca/lp/flights/ams/jmk/amsterdam-to-mykonos) > > [Flights from Plattsburgh (PBG) to Myrtle Beach (MYR)](https://www.expedia.ca/lp/flights/pbg/myr/plattsburgh-to-myrtle-beach) ### Cars > [Enterprise Car Rentals In Orangeville](https://www.expedia.ca/Enterprise-Car-Rentals-In-Orangeville.d59251-c15.Car-Rental-Guide-Suppliers) ### Packages