McClean Lake

Bon hôtel assez excentré mais c'est ce que nous recherchions. Les suites sont immenses avec 2 sdb. Service impeccable.

This was a working trip. Overall, the facility provided value for money. Clean room for our 7 night stay…nice tile floor had been vacuumed/swept, but not mopped. Hence, our socks got very dirty beginning on the first day of our stay. Cooked our own food in the kitchenette every day. Loved the full size refrigerator. Would have preferred a proper desk chair at the desk and not the straight back chair - it was not comfortable. Did not have time to use the laundry facility or the gym, so cannot comment. Had a disabled person, so was able to utilize handicap parking most days. Recommend a few more handicap parking spots be added, as there was high demand. Also, recommend one or two more luggage carts in the entrance - carts often disappeared for long periods/days. Most staff members were kind and accommodating. Especially thankful for the staff member who stayed past her shift to ensure we were checked in…late arrivers have to use alternative methods to check in. We were informed that we take out our own garbage at check-in. Clean towel exchange procedures were not clearly explained, and had a staff member melt down over a misunderstanding of that process, but that appeared to be a one-off. Air conditioning definitely definitely kept us “cool”, but was challenging to adjust to our comfort level.