Title: Janat Salam (Riad) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=2938&destination=Marrakech%2C+Marrakech%2C+Marrakech-Safi%2C+Morocco&selected=33637028&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Janat Salam Travelers find a peaceful retreat with a private rooftop for soaking up sunshine, plus a knowledgeable concierge who connects them with authentic local experiences. ## Photo gallery for Janat Salam ![Terrace/patio - Janat Salam (Marrakech)](https://images.trvl-media.com/lodging/34000000/33640000/33637100/33637028/58d41ef5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Triple Room, Non Smoking - Janat Salam (Marrakech)](https://images.trvl-media.com/lodging/34000000/33640000/33637100/33637028/23c721c4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Janat Salam (Marrakech)](https://images.trvl-media.com/lodging/34000000/33640000/33637100/33637028/w750h996x0y0-9014eb27.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Living area - Janat Salam (Marrakech)](https://images.trvl-media.com/lodging/34000000/33640000/33637100/33637028/fa12576a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Janat Salam (Marrakech)](https://images.trvl-media.com/lodging/34000000/33640000/33637100/33637028/6b6964f1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Janat Salam captures the essence of Marrakech by blending traditional charm with contemporary amenities. Guests relax on the rooftop terrace, sip drinks at the bar, and stay connected with WiFi in their rooms. ## Reviews 7.4 Good ## Popular amenities - Free WiFi - Air conditioning - Bar - Laundry - Housekeeping ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=33637028&PinnedHotelID=33637028&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=33637028&PinnedHotelID=33637028&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=33637028&PinnedHotelID=33637028&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=33637028&PinnedHotelID=33637028&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=33637028&PinnedHotelID=33637028&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=33637028&PinnedHotelID=33637028&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=33637028&PinnedHotelID=33637028&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=33637028&PinnedHotelID=33637028&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Double Room, Non Smoking ![Double Room, Non Smoking](https://images.trvl-media.com/lodging/34000000/33640000/33637100/33637028/bc5e7d37.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Non Smoking - 118 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Twin Room, Non Smoking ![Twin Room, Non Smoking](https://images.trvl-media.com/lodging/34000000/33640000/33637100/33637028/1de20446.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Non Smoking - 118 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Superior Triple Room, Non Smoking ![Superior Triple Room, Non Smoking](https://images.trvl-media.com/lodging/34000000/33640000/33637100/33637028/04f8639f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room, Non Smoking - 118 sq ft - Sleeps 3 - 1 Twin Bed and 1 Double Bed ### View all photos for Single Room, Non Smoking ![Single Room, Non Smoking](https://images.trvl-media.com/lodging/34000000/33640000/33637100/33637028/072535cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, Non Smoking - 118 sq ft - Sleeps 1 - 1 Twin Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/41000000/40040000/40036900/40036856/432f6f84.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Oberoi Marrakech Marrakech - Pool - Spa - Free airport shuttle - Parking included 10.0 Exceptional 163 reviews CA $2,032 CA $2,250 total includes taxes & fees Apr 26 - Apr 27 [](https://www.expedia.ca/Marrakech-Hotels-The-Oberoi-Marrakech.h40036856.Hotel-Information?chkin=2026-4-26&chkout=2026-4-27&rm1=a2®ionId=6084756&destination=Marrakech (and vicinity)&destType=MARKET&latLong=31.631892,-7.987237&searchId=fbc197b2-65a6-4117-a737-4dadaf22faa0&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/3000000/2320000/2314100/2314009/47ca081b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hôtel & Ryads Barrière Le Naoura Medina - Pool - Spa - Pet friendly - Parking included 9.4 Exceptional 661 reviews CA $677 CA $756 total includes taxes & fees Apr 11 - Apr 12 [](https://www.expedia.ca/Marrakech-Hotels-Hotel-Ryads-Barriere-Le-Naoura.h2314009.Hotel-Information?chkin=2026-4-11&chkout=2026-4-12&rm1=a2®ionId=6084756&destination=Marrakech (and vicinity)&destType=MARKET&latLong=31.631892,-7.987237&searchId=fbc197b2-65a6-4117-a737-4dadaf22faa0&top_cur=CAD) Ad ![3 restaurants, breakfast, lunch, dinner served; 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMarrakech-Hotels-Janat-Salam.h33637028.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMarrakech-Hotels-Janat-Salam.h33637028.Hotel-Information) ## About the area Located in Marrakech, Janat Salam is in the historical district. Majorelle Garden and The Secret Garden Medina Marrakech are local attractions and those in the mood for shopping can visit Jemaa el-Fnaa and Mellah Market. Agdal Gardens and Le Jardin Secret are also worth visiting. [Visit our Marrakech travel guide](https://www.expedia.ca/Marrakech.dx6084756) [View more Riads in Marrakech](https://www.expedia.ca/Marrakech-Riads.d6084756-aaRiads.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C31.62080%2C-7.98735&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=TQxO-BFXHc-s9PG4kjFeKDo_9Pg=) 53, Avenue Houmane Fetouaki, Arset Lamaach Medina, Marrakech, 615324032, 4000 ### What's nearby - ![Marrakech_ElBadiPalace_6064127-2](https://images.trvl-media.com/place/6064127/4e473511-4c2f-4717-96a0-a0f89d920d5c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) El Badi Palace 3 min walk \- 0.3 km - ![Marrakech_BahiaPalace_6157805_5](https://images.trvl-media.com/place/6157805/9cb5ea91-b0a2-4294-ba4e-dda7a399fdf7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Bahia Palace 7 min walk \- 0.6 km - ![Marrakech_KoutobiaMinaret_6064123-5](https://images.trvl-media.com/place/6064123/ddf40032-d9dd-4617-a7c7-895aa6e40341.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Koutoubia Mosque 8 min walk \- 0.7 km - ![Jamaa el Fna (Jemaa el-Fnaa, Djema el-Fna or Djemaa el-Fnaa) square and market place in Marrakesh's medina quarter, Morocco](https://images.trvl-media.com/place/6064121/8a191754-6a24-40c7-88ad-f250ba5424cb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jemaa el-Fnaa 8 min walk \- 0.7 km - ![Marrakech_SoukoftheMedina_553248621532454772-4](https://images.trvl-media.com/place/553248621532454772/cc016d63-5ce1-4892-9965-a81483044239.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Souk of the Medina 10 min walk \- 0.9 km ### Getting around - Marrakech Central Station 10 min drive - Menara Airport (RAK) 12 min drive ### Restaurants - DarDar 6 min walk - Grand Hotel Tazi 4 min walk - Otto 6 min walk - Fine Mama 5 min walk - Henna Art Café 6 min walk ## About this property ### Janat Salam Riad near Jemaa el-Fnaa Take advantage of free continental breakfast, a rooftop terrace, and dry cleaning/laundry services at Janat Salam. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar. You'll also find perks like: - A roundtrip airport shuttle (surcharge), concierge services, and a 24-hour front desk - Multilingual staff and tour/ticket assistance Room features All guestrooms at Janat Salam offer comforts such as air conditioning, in addition to amenities like free WiFi and free bottled water. 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Laundry - Room service 5.6 152 reviews CA $59 CA $69 total includes taxes & fees May 1 - May 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-05-01&endDate=2026-05-02&selected=13301395&PinnedHotelID=13301395&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=33637028&PinnedHotelID=33637028&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=33637028,90267511,38004943,2932976,19805049) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour offsite parking (EUR 8 per night) - Street parking available - 24-hour roundtrip airport shuttle on request for a surcharge ### Food and drink - Free continental breakfast available daily 8:30 AM to 11:30 AM - A bar/lounge ### Conveniences - 24-hour front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Rooftop terrace ### Accessibility - No elevator ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Hydromassage showerhead - Private bathroom - Shower - Slippers - Towels provided ### Food and drink - Free bottled water ### More - Air conditioning - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Early check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Meals are available by reservation only and cannot be requested after check-in. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: EUR 18 per vehicle (one-way) - Nearby parking fee: EUR 8 per night(16 ft away; open 24 hours) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Janat Salam Hotel Marrakech Janat Salam Hotel Janat Salam Marrakech Janat Salam Riad Janat Salam Marrakech Janat Salam Riad Marrakech ## Frequently asked questions ### Is Janat Salam pet-friendly? ### How much does it cost to stay at Janat Salam? ### What time is check-in at Janat Salam? ### What time is check-out at Janat Salam? ### Does Janat Salam provide a shuttle to the airport? ### Where is Janat Salam located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Janat Salam Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.4 Cleanliness ### 7.0 Amenities ### 8.4 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 26 8 - Good 22 6 - Okay 8 4 - Poor 7 2 - Terrible 9 ## Reviews Verified ### 10/10 Excellent #### Henry Mar 12, 2026 The people working there are very nice ##### Henry Stayed 7 nights in Mar 2026 Verified ### 4/10 Poor #### Alia Dec 14, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Room and bathroom was terrible but the staff was excellent specially Amin was the sweetest person ##### Alia Stayed 5 nights in Dec 2025 Verified ### 4/10 Poor #### David Joel Dec 27, 2025 Disliked: Amenities, property conditions & facilities The Photos that they show are very old, nothing is like in the photos. The breakfast is just ok. Tooooooo expensive for the quality of the place. Besides that the staff is very kind and helpful. ##### David Joel Stayed 1 night in Dec 2025 Verified ### 8/10 Good #### Stuart Mar 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good value for money, close to all central locations. The staff were friendly and the breakfast wss nice. ##### Stuart Stayed 3 nights in Mar 2025 Verified ### 8/10 Good #### OLUWABUNMI Apr 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff was nice and available to help even with the language barrier. Room was clean and price was fair for the convenient location. ##### OLUWABUNMI Stayed 3 nights in Apr 2025 Verified ### 8/10 Good #### Antonino May 5, 2025 Liked: Staff & service, amenities Near the most important point of interest of the city. Good Condition e very good Breakfast. Pleasure Holiday in this structure ##### Antonino Stayed 4 nights in Apr 2025 Verified ### 8/10 Good #### Bernard Mar 15, 2025 Ibrahim was very nice from check in to check out.Breakfast is wonderful on the rooftop. ##### Bernard Stayed 3 nights in Mar 2025 Verified ### 8/10 Good #### Kwaku Mar 10, 2025 Liked: Staff & service, property conditions & facilities, room comfort #### Centrally located Brilliant location and host. Self contained rooms, not for the luxurious traveler but an affordable accommodation to stay. Overall worth the purpose of a hotel of a place to stay. Will stay again depending on budget or its location ![Breakfast ](https://a.travel-assets.com/ugc/hotel-reviews/AE34BB0D2B6FB18631BEE91B13EE5844FAA271E31741624825447.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Breakfast Morning ](https://a.travel-assets.com/ugc/hotel-reviews/18F2A6DE92A7B15B2D637A99FF14992C530D41601741624825866.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Room](https://a.travel-assets.com/ugc/hotel-reviews/CA03D2E3591269C6AC396C7DFC8EFB977A6C8F921741624826190.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Toilet](https://a.travel-assets.com/ugc/hotel-reviews/87A77A35E93E9906F10D912B80A1C601FD49CA801741624825128.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kwaku Stayed 1 night in Mar 2025 Verified ### 10/10 Excellent #### Nabil Apr 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, property has a lot of stairs so not friendly for people with mobility issues. Could do with a little refurbishment for example having door handle on the inside as it makes locking the door difficult, also the windows have an air gap so cold air comes through, but great place for the price. Good breakfast. ##### Nabil Stayed 6 nights in Apr 2025 Verified ### 10/10 Excellent #### Aysha Jun 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Where you SHOULD stay!!!! The best decision I made this place was close to everything even meeting points for day trips super nice people Ibrahim was the best on site aid I could ever ask for. He helped me with my arabic, getting around, offered me tea, and helped me get a cab on the way home. The terrace was a great place to eat breakfast nice views and honestly the best riad hands down. I think this place doesn’t get enough credit, but if you are a traveler who needs a convienet place to stay amazing breakfast, not super far away or around the tourist traps this is the one. If you need an aesthetically pleasing riad with mediocre food and fountain this isnt for you and that's ok. Save this hidden gem for true travelers. THANK YOU SO MUCH JANAT SALAM I WILL BE BACK INSHALLAH. ##### Aysha Stayed 6 nights in Jun 2025 Verified ### 8/10 Good #### Graeme Jan 22, 2026 Liked: Cleanliness, staff & service, property conditions & facilities nice property, great location, can be a bit difficult to find in the dark but google does take you to the door ##### Graeme Stayed 3 nights in Oct 2025 Verified ### 10/10 Excellent #### Jason Nov 21, 2025 Liked: Cleanliness, staff & service, amenities Lovely place. Staff were brilliant really helpful. Breakfast was good. Rooms were clean. I realky enjoyed my stay. ##### Jason Stayed 3 nights in Nov 2025 Verified ### 10/10 Excellent #### Coert Oct 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Wonderful hotel !! Ebrahim and Annes are angels !! I will choose this hotel again and again. ##### Coert Stayed 3 nights in Oct 2025 Verified ### 10/10 Excellent #### Tatiana Nov 20, 2025 Liked: Cleanliness, staff & service Good location, close to main attractions. Staff was very accommodating, welcoming, very friendly. I'm a female solo traveler and felt very safe there. The breakfast is included and it was great. At the time of my visit there was construction happening across the street but I could barely hear it because the riad is very quiet inside. I had very good sleep and was satisfied with my room. I would stay there again when I go back to Marrakech. Thank you for making my stay perfect! ![my room](https://a.travel-assets.com/ugc/hotel-reviews/81463960-a27b-428d-8116-9b2df3837a8d-1763639642270.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![breakfast 1](https://a.travel-assets.com/ugc/hotel-reviews/10e17c24-4f7d-428c-b2fc-54dc00bd6b06-1763639642645.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![breakfast 2](https://a.travel-assets.com/ugc/hotel-reviews/2429a533-22c5-42f8-8d25-e4aa67f7d801-1763639642755.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tatiana Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### khansa Aug 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was lovely, room was small but fit our needs. Staff was lovely and very helpful. Breakfast was lovely everyday. Location is great for the attractions, lots walkable. Public transport is not great ##### khansa Stayed 10 nights in Apr 2025 Verified ### 10/10 Excellent #### Jorge Miranda Jan 25, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Down the street you'll find good restaurants, lots shopping stores and a near pharmacy. ##### Jorge Miranda Stayed 5 nights in Jan 2023 Verified ### 10/10 Excellent #### Rafael Apr 9, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recommended! Excellent location. Nice staff. Very good value. ##### Rafael Stayed 3 nights in Apr 2023 Verified ### 10/10 Excellent #### Catherine Jan 22, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s a very nice place, the decoration style is very good. The location is easy to go to the El Badii Palace and Bahia Palace, and the Jemaa el-Fna is also in a walking distance. The staff is very friendly and helpful, I think is valuable to stay here. ##### Catherine Stayed 3 nights in Jan 2019 Verified ### 10/10 Excellent #### Steven Oct 30, 2022 Liked: Cleanliness, staff & service, property conditions & facilities A nice, budget hotel only 2 minutes walk from the medina entrance. Rooms are basic but very clean and the staff is helpful and very friendly. There is a veranda with common outdoor seating on both levels of this hotel. ##### Steven Stayed 2 nights in Oct 2022 Verified ### 2/10 Terrible #### Abdulsalam Jun 27, 2025 Room very small, it is not clean. ##### Abdulsalam Stayed 1 night in Jun 2025 Verified ### 10/10 Excellent #### Ghulam Nov 6, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Janat Salam is an excellent hotel. The staff is excellent and took care of myself and my family. The staff especially Younes, Yusuf and Fatima are all excellent and good at their jobs. The hotel is walking distance to the main square(Jema Al fna) and all the shopping can be done very close so is conveniently located . The hotel has air Conditioning in each room which was important to me. All in all I had a great experience of this hotel and next time I came back will definitely come back to Janat Salam. ##### Ghulam Verified ### 2/10 Terrible #### Mizuki Jan 21, 2023 Disliked: Staff & service, amenities, property conditions & facilities Amenities were completely different from what they write. ##### Mizuki Verified ### 2/10 Terrible #### Marisela May 17, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities We booked a double room based on the online pictures and description. The taxi driver had a hard time finding the property since it doesn't even have a name. Once there, we were greeted by 2 steep staircases and nobody to assist with the luggage. We managed to reach the "reception area" which was nothing but a filthy and dark room with the telephone on the floor, cables hanging, and a couch incredibly gross. After seeing that, we asked to see our room and were shocked when the manager took us to a dungeon with the most disgusting bathroom I've ever seen. It had nothing to do with the room we booked. The sink was miniscule loose and clogged,the shower was moldy and dirty, TV was broken, AC was weak, sheets so thin that the mattress was visible. Closet falling apart. No towels, no water bottles and sleepers as advertised. We begged for a decent room like the one they show on their website. All of a sudden the manager started to have difficulty speaking English so I spoke with the owner on the phone who with a rude attitude told me to take it or leave it. I asked him to refund my money and he agreed to do it. Since it was already 8 pm and we were tired in a country new to us, we decided to spend that night there and move the next day to another place. In the morning, we had a good breakfast talked with the manager who once again promised they would refund the 2 nights we didn't use, and left to a nice hotel. To this day they haven't made a refund or responded my email.See pics ##### Marisela Stayed 3 nights in May 2025 Verified ### 4/10 Poor #### Verified traveller Dec 31, 2022 Disliked: Property conditions & facilities, room comfort #### Not what was booked Booked and paid for 2 double rooms months back. A few days before booked airport pick up, which went well. Arrived at the place. It felt like we wasn’t expected, even though they organised the taxi…I had to remind them we booked 2 double rooms but instead we were given 2 very small single rooms at the top of the place. I complained but was told there were no other rooms available. Do not stay here if you have mobility problems as there are many stairs and the ones to the top rooms are not safe. The shower head was cracked so water was going everywhere in the bathroom and into the small bedroom down a large tiled step. On the first morning, I slipped on the floor landing on my ribs across the step..I am still in pain from this a week later. I complained again and once more told there are no other rooms available. As I was not given what I had paid for I would advise against booking this accommodation! This is advertised as 3 star but I would rate it as 1 maximum. Marrakech was great although I was in pain due to the fall so this stopped me partaking in some of the activities I planned. I have travelled extensively and always give true reviews as as I rely on them when choosing where to stay. I don’t understand how this had a 9.6 rating as this was completely at odds with my experience! This is the worst place I have stayed! I would advise against staying here! ##### Verified traveller Stayed 5 nights in Dec 2022 Verified ### 6/10 Okay #### ERI Mar 22, 2026 Liked: Staff & service ひとり旅で利用しました。 伝統的な形式、リヤドです。 部屋は清潔ですが、DIYで作られたお部屋なので便利さを求める方には難しいお部屋かと思います。しかし、スタッフがとても、とても親切です！部屋の設備が微妙でしたが優しいスタッフが居たおかげで気持ちは星5つです！値段を節約したくて、寝られれば良い！という方には良いホテルだと思います！そして、立地がとても良いので観光しやすいです！ ![](https://a.travel-assets.com/ugc/hotel-reviews/bef78a31-d745-4b42-85ca-70e505744693-1774168444929.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ca87fb4c-d72a-4e3e-9844-07451ed1d3af-1774168445186.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9c1a7dfe-1fa8-4b42-a803-18314897e6ab-1774168445844.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/143c8a1e-2d0c-4d96-b9e2-fa00aa700eb2-1774168446966.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ERI Stayed 2 nights in Mar 2026 ### Expedia's Latest Trends ### Hotels > - [Club Paradisio](https://www.expedia.ca/Marrakech-Hotels-Club-Paradisio.h15689160.Hotel-Information) > - [VILLA YASMINA ( Not overlooked, heated pool)](https://www.expedia.ca/Marrakech-Hotels-VILLA-YASMINA.h113893595.Hotel-Information) > - [La Villa Des Orangers - Relais & Châteaux](https://www.expedia.ca/Marrakech-Hotels-La-Villa-Des-Orangers-Relais-Chateaux.h579562.Hotel-Information) > - [Villa Palmeraie](https://www.expedia.ca/Marrakech-Hotels-Villa-Palmeraie.h42004324.Hotel-Information) > - [Riad Almisk](https://www.expedia.ca/Marrakech-Hotels-Riad-Almisk.h91721932.Hotel-Information) > - [Villa De Luxe Samanah](https://www.expedia.ca/Marrakech-Hotels-Villa-De-Luxe-Samanah.h23385312.Hotel-Information) > - [Riad Al Zahia](https://www.expedia.ca/Essaouira-Hotels-Riad-Al-Zahia.h2691948.Hotel-Information) > - [Dar Sayang](https://www.expedia.ca/Marrakech-Hotels-Dar-Sayang.h20183942.Hotel-Information) > - [Ksar Anika Boutique Hotel & Spa](https://www.expedia.ca/Marrakech-Hotels-Ksar-Anika.h13483810.Hotel-Information) > - [Dar Gueliz](https://www.expedia.ca/Marrakech-Hotels-Dar-Gueliz.h15678253.Hotel-Information) > - [Peace Hostel - Adults Only](https://www.expedia.ca/Marrakech-Hotels-Peace-Hostel-Adults-Only.h30097522.Hotel-Information) > - [Moroccan House Hotel Marrakech](https://www.expedia.ca/Marrakech-Hotels-Moroccan-House-Hotel-Marrakech.h2555856.Hotel-Information) > - [Riad Passali](https://www.expedia.ca/Marrakech-Hotels-Riad-Passali.h22471565.Hotel-Information) > - [Prestigia golf pour les familles](https://www.expedia.ca/Marrakech-Hotels-Prestigia-Golf-Pour-Les-Familles.h42407349.Hotel-Information) > - [Riad Ait Elhadri](https://www.expedia.ca/Marrakech-Hotels-Riad-Ait-Elhadri.h37513722.Hotel-Information) > - [Royal Mirage Deluxe Marrakech](https://www.expedia.ca/Marrakech-Hotels-Royal-Mirage-Deluxe-Marrakech.h1179248.Hotel-Information) > - [Riad salam 40](https://www.expedia.ca/Marrakech-Hotels-Riad-Salam-40.h31871588.Hotel-Information) > - [Les Jardins de Zyriab](https://www.expedia.ca/Marrakech-Hotels-Les-Jardins-De-Zyriab.h4692056.Hotel-Information) > - [Riad El Arsat](https://www.expedia.ca/Marrakech-Hotels-Riad-El-Arsat.h4886671.Hotel-Information) > - [MEDINA ESSAOUIRA HOUSE](https://www.expedia.ca/Essaouira-Hotels-Medina-Essaouira-House.h18797418.Hotel-Information) > - [Hivernage Hotel And Spa](https://www.expedia.ca/Marrakech-Hotels-Hivernage-Hotel-And-Spa.h1209188.Hotel-Information) > - [YAAD City Hotel](https://www.expedia.ca/Marrakech-Hotels-YAAD-City-Hotel.h9490287.Hotel-Information) > - [Nobu Hotel Marrakech](https://www.expedia.ca/Marrakech-Hotels-The-Pearl-Marrakech.h4909170.Hotel-Information) > - [Hotel Riad California](https://www.expedia.ca/Essaouira-Hotels-Hotel-Riad-California.h102582130.Hotel-Information) > - [Hotel Palais Al bahja](https://www.expedia.ca/Marrakech-Hotels-Hotel-Palais-Al-Bahja.h10067650.Hotel-Information) > - [Riad Al Khansaa](https://www.expedia.ca/Essaouira-Hotels-Riad-Al-Khansaa.h10084701.Hotel-Information) > - [Ari Boutique Hotel - Adults Only](https://www.expedia.ca/Marrakech-Hotels-Ari-Boutique-Hotel.h89038683.Hotel-Information) > - [Riad Miss Caracal](https://www.expedia.ca/Marrakech-Hotels-Riad-Miss-Caracal.h104950299.Hotel-Information) > - [Riad La Fontaine Bleue](https://www.expedia.ca/Essaouira-Hotels-Riad-La-Fontaine-Bleue.h15745703.Hotel-Information)