Verified review
8/10 Good
Robert
Jul 22, 2026
The actual communication between Expedia , the condo owner , and the manager of the building itself was not good . It was no reflection of the owner as we communicated and she received no confirmation of my reservation ! She was very reasonable and helpful . The manager and staff were not as helpful . I was put in a room that was not what I reserved ?? I stayed one night in the room then requested a refund as it was disappointing ! They then showed me another suite that was exceptable the next day . Not without some strong words from my end . I k ow that these things happen , but to travel over 10,000 Kms to check in at a confirmed reservation only to find out that it’s occupied is not except-able . Better communication is needed . Like I said it has no reflection of the unit/condo owner . She was very good .
Stayed 8 nights in Jul 2026


























