Title: BYPILLOW The Citadel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # BYPILLOW The Citadel Hostal in Madrid, a short walk to Plaza Mayor ![Double Room (Interior)](https://images.trvl-media.com/lodging/12000000/11880000/11878500/11878417/912b7a15.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Double Room, 1 Double Bed](https://images.trvl-media.com/lodging/12000000/11880000/11878500/11878417/81f0c796.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Triple Room](https://images.trvl-media.com/lodging/12000000/11880000/11878500/11878417/87bec4f6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/12000000/11880000/11878500/11878417/589b8a73.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Triple Room](https://images.trvl-media.com/lodging/12000000/11880000/11878500/11878417/c09b071c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies BYPILLOW The Citadel places travelers in Madrid's historic center, near the Royal Palace and Puerta del Sol. The hotel offers reliable in-room WiFi, and staff provide knowledgeable tour assistance to help guests explore the city's landmarks. 8.8 Excellent ## Popular amenities - Housekeeping - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 14 - Oct. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=11878417&PinnedHotelID=11878417&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=11878417&PinnedHotelID=11878417&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 15 - Oct. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=11878417&PinnedHotelID=11878417&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=11878417&PinnedHotelID=11878417&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=11878417&PinnedHotelID=11878417&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=11878417&PinnedHotelID=11878417&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=11878417&PinnedHotelID=11878417&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=11878417&PinnedHotelID=11878417&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![Standard Double Room, 1 Double Bed](https://images.trvl-media.com/lodging/12000000/11880000/11878500/11878417/2d9cbed4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Double Bed 10.0 Exceptional 2 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Hair dryer Private bathroom Desk Daily housekeeping - 161 sq ft - Sleeps 3 - 1 Double Bed ![Superior Double Room](https://images.trvl-media.com/lodging/12000000/11880000/11878500/11878417/40e4dd5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Hair dryer Private bathroom Desk Daily housekeeping - 193 sq ft - Sleeps 3 - 1 Double Bed ![Triple Room](https://images.trvl-media.com/lodging/12000000/11880000/11878500/11878417/d5fcdc0e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room 9.0 Wonderful 4 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Hair dryer Private bathroom Desk Daily housekeeping - 226 sq ft - Sleeps 3 - 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds ![Double Room (Interior)](https://images.trvl-media.com/lodging/12000000/11880000/11878500/11878417/62e48c0a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (Interior) ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Hair dryer Private bathroom Desk Daily housekeeping - 129 sq ft - Sleeps 3 - 1 Double Bed ![Twin Room](https://images.trvl-media.com/lodging/12000000/11880000/11878500/11878417/9a141403.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room 8.8 Excellent 3 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Hair dryer Private bathroom Desk Daily housekeeping - 129 sq ft - Sleeps 3 - 2 Twin Beds ## You may also like Ad ![Daily buffet breakfast (EUR 25 per person)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/15000000/14730000/14725900/14725875/5f74a3f1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Only YOU Hotel Atocha Jerónimos - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 1,057 reviews CA $303 CA $333 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Madrid-Hotels-Only-YOU-Hotel-Atocha.h14725875.Hotel-Information?chkin=2025-11-10&chkout=2025-11-11&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=82e98789-62e7-4da2-bb58-a048dde1f652&top_cur=CAD) Ad ![Meeting facility](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/7000000/6030000/6023900/6023837/510042b6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Atocha Hotel Madrid, Tapestry Collection by Hilton Madrid Centro - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 171 reviews CA $364 CA $400 total includes taxes & fees Nov 11 - Nov 12 [](https://www.expedia.ca/Madrid-Hotels-Atocha-Hotel-Madrid.h6023837.Hotel-Information?chkin=2025-11-11&chkout=2025-11-12&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=82e98789-62e7-4da2-bb58-a048dde1f652&top_cur=CAD) Ad ![Serves breakfast, lunch, and dinner](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/2000000/1140000/1140000/1139951/39233fab_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Palacio Del Retiro, Autograph Collection Jerónimos - Spa - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 173 reviews CA $585 CA $643 total includes taxes & fees Oct 28 - Oct 29 [](https://www.expedia.ca/Madrid-Hotels-Hotel-Palacio-Del-Retiro.h1139951.Hotel-Information?chkin=2025-10-28&chkout=2025-10-29&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=82e98789-62e7-4da2-bb58-a048dde1f652&top_cur=CAD) Ad ![Seasonal outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/75000000/74830000/74821200/74821172/9d13d2de_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Madrid EDITION Madrid Centro - Pool - Spa - Pet-friendly - Free WiFi 9.2 Wonderful 241 reviews CA $578 CA $636 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Madrid-Hotels-The-Madrid-Edition.h74821172.Hotel-Information?chkin=2025-11-1&chkout=2025-11-2&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=82e98789-62e7-4da2-bb58-a048dde1f652&top_cur=CAD) Ad ![Deluxe Grand View](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/67000000/66250000/66244100/66244097/1c6365b7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pestana CR7 Gran Vía Madrid Madrid Centro - Pool - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,009 reviews CA $294 CA $323 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Madrid-Hotels-Pestana-CR7-Gran-Via-Madrid.h66244097.Hotel-Information?chkin=2025-11-10&chkout=2025-11-11&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=82e98789-62e7-4da2-bb58-a048dde1f652&top_cur=CAD) Ad ![Couples treatment rooms, sauna, body treatments, aromatherapy](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/35000000/34580000/34570500/34570433/38fd8d0b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pestana Collection Plaza Mayor Madrid Centro - Pool - Spa - Free WiFi - Restaurant 9.6 Exceptional 1,014 reviews CA $416 CA $458 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Madrid-Hotels-Pestana-Plaza-Mayor-Madrid.h34570433.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=82e98789-62e7-4da2-bb58-a048dde1f652&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/27300/27247/15592b9f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Santo Mauro, a Luxury Collection Hotel, Madrid Chamberí - Free WiFi - Restaurant - Air conditioning - Gym 9.6 Exceptional 156 reviews CA $1,137 CA $1,250 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Madrid-Hotels-Hotel-Santo-Mauro.h27247.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=82e98789-62e7-4da2-bb58-a048dde1f652&top_cur=CAD) Ad ![View from room](https://images.trvl-media.com/lodging/1000000/920000/919900/919841/0d6e3965.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### NH Collection Madrid Gran Vía Madrid Centro - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 1,010 reviews CA $410 CA $451 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Madrid-Hotels-NH-Collection-Madrid-Gran-Via.h919841.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=82e98789-62e7-4da2-bb58-a048dde1f652&top_cur=CAD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/570000/561900/561845/ae022f0d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Principe Pio Moncloa-Aravaca - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 9.0 Wonderful 1,012 reviews CA $296 CA $326 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Madrid-Hotels-Hotel-Principe-Pio.h561845.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=82e98789-62e7-4da2-bb58-a048dde1f652&top_cur=CAD) Ad ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15830000/15824600/15824558/6adfdca2_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Madrid-Prado Madrid Centro - Free WiFi - Restaurant - Air conditioning - Gym 9.6 Exceptional 304 reviews CA $378 CA $415 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Madrid-Hotels-DoubleTree-By-Hilton-Madrid-Prado.h15824558.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=82e98789-62e7-4da2-bb58-a048dde1f652&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-The-Citadel-By-Pillow.h11878417.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-The-Citadel-By-Pillow.h11878417.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.41636%2C-3.70981&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=anNixr-tMXDOhf6zssfc9Yn4u-A=) Calle Espejo 2, piso 2, Madrid, Madrid, 28013 #### What's nearby - Royal Palace of Madrid - 3 min walk - 0.3 km - Plaza Mayor - 3 min walk - 0.3 km - Gran Via - 6 min walk - 0.6 km - Puerta del Sol - 8 min walk - 0.7 km - Prado Museum - 17 min walk - 1.5 km #### Getting around - Opera Station - 3 min walk - Madrid Principe Pio Station - 5 min drive - Adolfo Suarez Madrid-Barajas Airport (MAD) - 28 min drive #### Restaurants - ‪El Chaparrito - ‬2 min walk - ‪El Minibar - ‬1 min walk - ‪Café Madrid - ‬2 min walk - ‪La Esquina de San Miguel - ‬1 min walk - ‪Gloria Bendita - ‬1 min walk ## About this property ### BYPILLOW The Citadel Hostal near Plaza Mayor Close to Royal Palace of Madrid and Puerta del Sol, BYPILLOW The Citadel has plenty to offer. Stay connected with free in-room WiFi. You'll also find perks like: - A roundtrip airport shuttle (surcharge), tour/ticket assistance, and an elevator - Guest reviews say great things about the helpful staff Room features All guestrooms at BYPILLOW The Citadel feature comforts such as air conditioning, as well as amenities like free WiFi. More amenities include: - Bathrooms with showers and hair dryers - Free infant beds, daily housekeeping, and desks ## Similar properties ![Standard Room](https://images.trvl-media.com/lodging/101000000/100570000/100568400/100568308/25afa05b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CC Opera Suites Madrid Centro - Free WiFi - Air conditioning - Breakfast available - Housekeeping 8.8 Excellent 143 reviews CA $155 CA $171 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=100568308&PinnedHotelID=100568308&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/2000000/1470000/1463200/1463144/3ac1ef9c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Room Mate Mario, Madrid Madrid Centro - Free WiFi - Air conditioning - Breakfast available - Business services 9.0 Wonderful 1,016 reviews CA $225 CA $247 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=1463144&PinnedHotelID=1463144&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/1000000/600000/598800/598707/bdf586a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Liabeny Madrid Centro - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.4 Exceptional 1,448 reviews CA $292 CA $322 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=598707&PinnedHotelID=598707&HadPinnedHotel=true®ionId=-1&adults=2) ![Single Room](https://images.trvl-media.com/lodging/92000000/91490000/91484800/91484708/fab343a3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BYPILLOW Crosstown Madrid Centro - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 9.2 Wonderful 107 reviews CA $189 CA $208 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=91484708&PinnedHotelID=91484708&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Double Room, Balcony](https://images.trvl-media.com/lodging/18000000/17580000/17574700/17574684/956d4a24.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### room Select Sol Madrid Centro - Free WiFi - Air conditioning - Laundry - Housekeeping 8.6 Excellent 1,006 reviews CA $155 CA $171 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=17574684&PinnedHotelID=17574684&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool, open noon to 8:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/2000000/1910000/1901800/1901714/b8e91e4f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Porcel Ganivet Madrid Centro - Pool - Free WiFi - Air conditioning - Breakfast available 9.0 Wonderful 1,016 reviews CA $199 CA $219 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1901714&PinnedHotelID=1901714&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Quadruple Room, Terrace | Terrace/patio](https://images.trvl-media.com/lodging/3000000/2120000/2118600/2118568/a68e2839.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Petit Palace Plaza Mayor Madrid Centro - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 9.0 Wonderful 1,007 reviews CA $251 CA $276 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=2118568&PinnedHotelID=2118568&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/2000000/1070000/1061400/1061314/151b881c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Petit Palace Arenal Madrid Centro - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 8.8 Excellent 1,000 reviews CA $212 CA $233 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=1061314&PinnedHotelID=1061314&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/111000000/110550000/110545700/110545620/c2cabf5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Colectia Stays Gran Vía Madrid Centro - Free WiFi - Air conditioning - Soundproof rooms 9.4 Exceptional 138 reviews CA $200 CA $220 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=110545620&PinnedHotelID=110545620&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/33000000/32690000/32687100/32687061/fdbe0770.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SmartRental Collection Gran Via Centric Madrid Centro - Kitchen - Washer - Dryer - Free WiFi 9.2 Wonderful 968 reviews CA $265 CA $292 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=32687061&PinnedHotelID=32687061&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - 24-hour roundtrip airport shuttle (surcharge) ### Family friendly - In-room crib ### Conveniences - Limited-hour front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Accessibility - Elevator ### More - 1 floor ## Room amenities ### Bedroom - Bedsheets provided - Free crib ### Bathroom - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV ### More - Air conditioning - Desk ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 10:00 PM Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available Late check-out subject to availability Late check-out fee: EUR 10 ### Special check-in instructions The front desk is open daily from 2:00 PM - 10:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Late check-out fee: EUR 10 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cribs/infant beds This property accepts credit cards; cash is not accepted ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation ### Property is also known as Citadel Pillow Hostel Madrid Citadel Pillow Hostel Citadel Pillow Madrid Citadel Pillow Citadel Pillow Hostal Madrid Citadel Pillow Hostal The Citadel by Pillow BYPILLOW The Citadel Hostal BYPILLOW The Citadel Madrid BYPILLOW The Citadel Hostal Madrid ## Frequently asked questions ### Is BYPILLOW The Citadel pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at BYPILLOW The Citadel? > As of Oct 14, 2025, prices found for a 1-night stay for 2 adults at BYPILLOW The Citadel on Nov 9, 2025 start from CA $236.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Madrid-Hotels-The-Citadel-By-Pillow.h11878417.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at BYPILLOW The Citadel? > This hostal doesn't offer parking. ### What time is check-in at BYPILLOW The Citadel? > Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available. ### What time is check-out at BYPILLOW The Citadel? > Check-out is at 11:00 AM. Late check-out is available for EUR 10 (subject to availability). ### Does BYPILLOW The Citadel provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is BYPILLOW The Citadel located? > Located in Madrid Centro, this hostal is within a 5-minute walk of San Miguel Market, Plaza Mayor, and Royal Palace of Madrid. Puerta del Sol and Gran Via are also within 10 minutes. Opera Station is only a 3-minute walk and Sol Station is 8 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Expedia's Latest Trends ### Hotels > [Cheap Hotels in Toronto](https://www.expedia.ca/Toronto-Hotels-Cheap-Hotels.0-0-d178314-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Hard Rock Hotel Madrid](https://www.expedia.ca/Madrid-Hotels-Hard-Rock-Hotel-Madrid.h66906927.Hotel-Information) > > [Hilton Grand Vacations Club Elara Center Strip Las Vegas](https://www.expedia.ca/Las-Vegas-Hotels-Elara-By-Hilton-Grand-Vacations-Center-Strip.h2784522.Hotel-Information) > > [NH Collection Madrid Colón](https://www.expedia.ca/Madrid-Hotels-NH-Collection-Madrid-Colon.h523330.Hotel-Information) > > [The Shoreham Hotel](https://www.expedia.ca/New-York-Hotels-The-Shoreham-Hotel.h18352.Hotel-Information) > > [Hotels in Jalandhar](https://www.expedia.ca/Jalandhar-Hotels.d6126245.Travel-Guide-Hotels) > > [West Edmonton Mall Inn](https://www.expedia.ca/Edmonton-Hotels-West-Edmonton-Mall-Inn.h571696.Hotel-Information) > > [Grand Palladium Select Bávaro - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Grand-Palladium-Bavaro-Suites-Resort-Spa-All-Inclusive.h879936.Hotel-Information) > > [All Inclusive Resorts and Hotels in Morocco](https://www.expedia.ca/Destinations-In-Morocco-All-Inclusive-Hotel.0-0-d122-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels in Whistler](https://www.expedia.ca/Whistler-Hotels.d4115.Travel-Guide-Hotels) > > [Madrid Marriott Auditorium Hotel & Conference Center](https://www.expedia.ca/Madrid-Hotels-Madrid-Marriott-Auditorium-Hotel-Conference-Center.h908863.Hotel-Information) > > [Hotels near Walden Galleria Mall](https://www.expedia.ca/Walden-Galleria-Mall-Hotels.0-l6129205-0.Travel-Guide-Filter-Hotels) > > [All Inclusive Resorts and Hotels in Florida](https://www.expedia.ca/Destinations-In-Florida-All-Inclusive-Hotel.0-0-d211-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Freehand Chicago](https://www.expedia.ca/Chicago-Hotels-Freehand-Chicago.h9418281.Hotel-Information) > > [Melia Madrid Princesa](https://www.expedia.ca/Madrid-Hotels-Melia-Madrid-Princesa.h11885.Hotel-Information) > > [Barceló Emperatriz](https://www.expedia.ca/Madrid-Hotels-Barcelo-Emperatriz.h54497.Hotel-Information) > > [Hotel Puerta de Toledo](https://www.expedia.ca/Madrid-Hotels-Hotel-Puerta-De-Toledo.h54498.Hotel-Information) > > [Hotels in Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels.d6023515.Travel-Guide-Hotels) > > [5 Star Hotels in Kelowna](https://www.expedia.ca/5Star-Kelowna-Hotels.s50-0-d3997.Travel-Guide-Filter-Hotels) > > [Agumar Hotel](https://www.expedia.ca/Madrid-Hotels-Agumar-Hotel.h54492.Hotel-Information) ### Flights > [Flights from Toronto (YYZ) to Palma de Mallorca (PMI)](https://www.expedia.ca/lp/flights/yyz/pmi/toronto-to-palma-de-mallorca) > > [flights from region of waterloo intl airport](https://www.expedia.ca/lp/airports/ykf/flights-from-region-of-waterloo-intl-airport) > > [Flights from Toronto (YYZ) to Larnaca (LCA)](https://www.expedia.ca/lp/flights/yyz/lca/toronto-to-larnaca) > > [Flights from Toronto (YYZ) to Winnipeg (YWG)](https://www.expedia.ca/lp/flights/yyz/ywg/toronto-to-winnipeg) ### Packages > [Hawaii](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/213/Hawaii) > > [Las Vegas Vacations](https://www.expedia.ca/Las-Vegas.d178276.Destination-Travel-Guides) > > [Las Vegas Strip Vacations](https://www.expedia.ca/Las-Vegas-Strip.d800045.Destination-Travel-Guides) > > [Okinawa Island Vacations](https://www.expedia.ca/Okinawa-Island.d10805.Destination-Travel-Guides)