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JW Marriott Hotel Madrid

5.0 star property
Luxury hotel with 2 restaurants and a 24-hour fitness center

Choose dates to view prices

Photo gallery for JW Marriott Hotel Madrid

Signature Suite, 1 King Bed, Non Smoking, Terrace (View)
Creator video
Premium Room, 1 King Bed, City View, Corner
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
  • Gym
  • Breakfast available
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Signature Suite, 1 King Bed, Non Smoking, Terrace (View)

Signature Suite, 1 King Bed, Non Smoking, Terrace (View)

Signature Suite, 1 King Bed, Non Smoking, Terrace (View)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Premium bedding
Separate bedroom
Hair dryer
  • 710 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, City View

Deluxe Room, 1 King Bed, Balcony, City View

Deluxe Room, 1 King Bed, Balcony, City View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Premium bedding
Separate bedroom
Hair dryer
  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Courtyard View

Deluxe Room, 2 Double Beds, Courtyard View

Deluxe Room, 2 Double Beds, Courtyard View

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Premium bedding
Separate bedroom
Hair dryer
Private bathroom
  • 420 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Terrace (View)

Junior Suite, 1 King Bed, Terrace (View)

Junior Suite, 1 King Bed, Terrace (View)

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Premium bedding
Separate bedroom
Hair dryer
  • 689 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Courtyard View

Deluxe Room, 1 King Bed, Courtyard View

Deluxe Room, 1 King Bed, Courtyard View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Premium bedding
Separate bedroom
Hair dryer
Private bathroom
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

Premium Room, 1 King Bed, Balcony, City View | Bathroom

Premium Room, 1 King Bed, Balcony, City View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Premium bedding
Separate bedroom
Hair dryer
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View, Corner

Premium Room, 1 King Bed, City View, Corner

Premium Room, 1 King Bed, City View, Corner

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Premium bedding
Separate bedroom
Hair dryer
Private bathroom
  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Terrace (View)

Suite, 1 King Bed, Non Smoking, Terrace (View)

Suite, 1 King Bed, Non Smoking, Terrace (View)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Premium bedding
Separate bedroom
Hair dryer
  • 1023 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Located in Madrid Centro, a neighborhood in Madrid, JW Marriott Hotel Madrid is near a metro station. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or WiZink Center.
Visit our Madrid travel guideOpens in a new window
Map
Sevilla, 2, Madrid, 28014

What's nearby

  • Puerta del Sol - 2 min walk - 0.2 km
  • Gran Via - 3 min walk - 0.3 km
  • Plaza Mayor - 10 min walk - 0.8 km
  • Prado Museum - 10 min walk - 0.8 km
  • Royal Palace of Madrid - 14 min walk - 1.2 km

Getting around

  • Sevilla Station - 2 min walk
  • Madrid Recoletos Station - 15 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 27 min drive

Restaurants

  • Dani
  • ‪Lhardy - ‬1 min walk
  • ‪Prada a Tope - ‬1 min walk
  • ‪La Rollerie - ‬1 min walk
  • ‪La Catedral - ‬1 min walk

About this property

JW Marriott Hotel Madrid

Luxury hotel remodeled in 2022 and located near Puerta del Sol
A short walk from Gran Via and Plaza Mayor, JW Marriott Hotel Madrid provides a garden, dry cleaning/laundry services, and a bar. Treat yourself to spa services, such as a body treatment or a sports massage. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Mediterranean cuisine. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and a 24-hour gym are available to all guests.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), babysitting (surcharge), and coffee/tea in the lobby
  • A porter/bellhop, luggage storage, and tour/ticket assistance
  • An elevator, concierge services, and multilingual staff
Room features
All 139 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and desk chairs.
Extra amenities include:
  • Recycling and LED light bulbs
  • Tubs or showers and hair dryers
  • 32-inch LCD TVs with cable channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.1 miles (EUR 45 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 45 for adults and EUR 27.50 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Lelong
  • Qu

Things to do

  • 24-hour gym

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Garden

Spa

  • Body treatments
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Elevator
  • Grab bar near toilet
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 1882
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - December 2022
  • Rooftop garden
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 45 for adults and EUR 27.5 for children
  • Nearby parking fee: EUR 45 per day (328 ft away)
  • Pet fee: EUR 50 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Jw Marriott Madrid
JW Marriott Hotel Madrid Hotel
JW Marriott Hotel Madrid Madrid
JW Marriott Hotel Madrid Hotel Madrid

Frequently asked questions

Is JW Marriott Hotel Madrid pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of EUR 50 per accommodation, per day. Service animals are exempt from fees.

How much does it cost to stay at JW Marriott Hotel Madrid?

As of Aug 14, 2025, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Madrid on Aug 18, 2025 start from CA $739.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at JW Marriott Hotel Madrid?

Check-in start time: 3:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at JW Marriott Hotel Madrid?

Check-out is at noon.

Where is JW Marriott Hotel Madrid located?

Located in Madrid Centro, this luxury hotel is steps from Plaza de Canalejas and Puerta del Sol. Gran Via and Plaza de Santa Ana are also within 5 minutes. Sevilla Station and Sol Station are within a 5-minute walk.

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JW Marriott Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 66 out of 80 reviews
Rating 8 - Good. 4 out of 80 reviews
Rating 6 - Okay. 6 out of 80 reviews
Rating 4 - Poor. 1 out of 80 reviews
Rating 2 - Terrible. 3 out of 80 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, wonderful staff.
Stayed 4 nights in Jul 2025

10/10 Excellent

paola

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and comfortable beautiful rooms
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert De Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jul 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, perfect location and friendly staff.
Stayed 3 nights in Sep 2024

2/10 Terrible

NM

Disliked: Cleanliness, staff & service
No room aviablr
Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, very attentive staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Thaer

Liked: Cleanliness, staff & service, property conditions & facilities
Everting great
Stayed 5 nights in Feb 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ana Isabel, reservation manager, is one of the most helptful and incredible people I have ever met in a hotel staff. I highly recommend this hotel based solemnly on her.
Stayed 1 night in Oct 2024

6/10 Okay

William

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Great modern hotel. Breakfast poor at 45€ per head for continental breakfast. Rooms are spacious but amenities lacking. 4 sq shower when a bath could have been installed is pointless. No spa appointments available No pool or sauna or steam so not sure how it gets a five star status. I’d just say it was a modern 4 star. Very overpriced for a 4 star hotel as definitely was not five stars
Stayed 2 nights in May 2025

10/10 Excellent

Adilen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 3 nights in Jun 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price doesn’t include breakfast. Poor.
Stayed 2 nights in Apr 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent although a little far away from the trendy Salamanca area
Stayed 3 nights in May 2023

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024

6/10 Okay

Cesar

Liked: Cleanliness, property conditions & facilities
The property was good but it’s sad that a hotel with an empty restaurant wants to do its guests use it and forget that many customers want to enjoy a good room service
Stayed 3 nights in Dec 2024

10/10 Excellent

Hyun ryung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean.
Stayed 2 nights in Jan 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great location but undertrained staff

A 5 stars hotel with a 2 stars staff. Lack of training, insufficient English, overwhelmed waiters in the restaurant, untrained reception, quite disappointing given the quality of the premises, of the suite’s equipment and of the excellent location. In comparison to the Four Seasons that is just across the street, it’s night and day.
Stayed 3 nights in May 2024

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio y ubicación
Stayed 6 nights in Jun 2025

10/10 Excellent

Luis Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena ubicación, excelente servicio, muy cómodas las habitaciones
Stayed 4 nights in May 2025

10/10 Excellent

hyungdal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As nice as you'd expect at JW. Staff was extremely polite and professional. Great stay
Stayed 1 night in May 2025

10/10 Excellent

EMILIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio
Stayed 3 nights in Mar 2025

10/10 Excellent

Alex

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing

Amazing
Stayed 2 nights in Mar 2025

10/10 Excellent

Helen

Stayed 1 night in Feb 2025

10/10 Excellent

Walid

Stayed 2 nights in Feb 2025