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Reviews of Hostal Vázquez de Mella

2 out of 5
Hostal Vázquez de Mella
Plaza Pedro Zerolo 1, 3 piso, Madrid, Madrid

Reviews

8.6

Excellent

Rating 10 - Excellent. 270 out of 577 reviews" "
Rating 8 - Good. 217 out of 577 reviews" "
Rating 6 - Okay. 64 out of 577 reviews" "
Rating 4 - Poor. 17 out of 577 reviews" "
Rating 2 - Terrible. 9 out of 577 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Luz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 3 nights in Apr 2024

6/10 Okay

jonathan

Travelled with family
Liked: Staff & service
homeless people defecating and urinating on plaza area, pick pockets waiting for opportunities, one unkempt guy tried to grab my wallet but I fought back and scared him away! I guess I was just lucky! Great Area! the center of tourism.
Stayed 3 nights in Apr 2024
Response from . on May 2, 2024
Dear Jonathan.Thank you for share your opinion with us.Unfortunatly the plaza area isnt our property (yet). You are the first person who had that bad experience in this area, we are so sorry about it.

10/10 Excellent

Raiza

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a very nice and comfortable place to stay in the center or the city. Great breakfast option for only 10€ with the hotel in front of the street. 3 min walk to Gran Via Metro Station and a diverse food options around the hostal area. The price resembles more the location rather than the services, and if you are looking for something center and medium budget, it’s worth it to stay here.
Stayed 1 night in Apr 2024

8/10 Good

Amanda

Travelled with partner
Liked: Staff & service, property conditions & facilities
Liked: great location, old style, comfortable bed, very clean, nice warm welcome from young female staff. Disliked: work being being carried out both days - loud banging in the afternoons when we were trying to nap. Older staff on reception much less friendly - borderline rude. Someone’s old sock left on balcony.
Stayed 2 nights in Mar 2024
Response from Reception on Apr 1, 2024
Thank you for your review, Amanda. its very important for us to improve.

6/10 Okay

Ricardo

Travelled with family
Liked: Cleanliness, property conditions & facilities
The soap in de bathroom was water
Stayed 3 nights in Feb 2024
Response from Reception on Apr 1, 2024
Thank you for your comment, Ricardo. Its very important for us to improve.

8/10 Good

Elijah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Recepción on Apr 1, 2024
Muchas gracias por su valoración, es muy importante para nosotros. Nos complace que su estancia haya sido agradable y seguiremos trabajando para ello. Esperamos verle de vuelta en nuestro hostal si regresa a Madrid.

4/10 Poor

Dylan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Photos are misleading

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Recepción on Jan 4, 2024
Muchas gracias por su valoración, es muy importante para nosotros. Nos complace que su estancia haya sido agradable y seguiremos trabajando para ello. Esperamos verle de vuelta en nuestro hostal si regresa a Madrid.

6/10 Okay

Miss

Liked: Cleanliness
You get what you paid. It was OK for the price. It is hostal in a very good location. There is nothing particularly comfortable and there was a small window facing and internal small empty space in the middle of the building. It was like being in a cave. We weren't able to change the heating of the room and it was boiling. You could hear people in other room and noises coming from the window that we needed to keep open to be able to breath in the room.
Stayed 4 nights in Dec 2023
Response from Reception on Jan 4, 2024
Thank you for your review. We are sorry to hear that your stay was not entirely pleasant. We will continue to work to improve.

8/10 Good

Shuguang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Recepción on Jan 4, 2024
Muchas gracias por su valoración, es muy importante para nosotros. Nos complace que su estancia haya sido agradable y seguiremos trabajando para ello. Esperamos verle de vuelta en nuestro hostal si regresa a Madrid.

8/10 Good

Senya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Recepción on Jan 4, 2024
Muchas gracias por su valoración, es muy importante para nosotros. Nos complace que su estancia haya sido agradable y seguiremos trabajando para ello. Esperamos verle de vuelta en nuestro hostal si regresa a Madrid.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Place is so-so
First , be clear that this is a hostal , not a hotel. The one good thing about it was the central location and Safe area. The room with two single beds was tiny even by Spanish standards. Barely any space for two small adults and two suitcases. Sitting in the toilet, my knees hit the opposite wall (!!) and I’m 5 feet tall. The tiny bathroom overall was a claustrophobic experience and no ventilation. The front desk sent me a message (good communication) that The heat (old school radiators) was not working and instructed me to pick up at the front desk the remote control for the more modern AC/heating unit .When I went to get the remote control, there was no one at the front desk , I tried twice. It was a pretty cold December night. Do not recommend unless budget is your priority.
Stayed 2 nights in Dec 2023
Response from Reception on Jan 4, 2024
Thank you for your review. We are sorry to hear that your stay was not entirely pleasant. We will continue to work to improve.

10/10 Excellent

Alba Rocío

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Recepción on Jan 4, 2024
Muchas gracias por su valoración, es muy importante para nosotros. Nos complace que su estancia haya sido agradable y seguiremos trabajando para ello. Esperamos verle de vuelta en nuestro hostal si regresa a Madrid.

8/10 Good

JOANN, bayamon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Gran Via, bars and restaurants. It is not fancy but is a safe and confortable place
Response from Reception on Nov 29, 2023
Thank you very much for your feedback, it is very important to us. We are pleased that your stay was pleasant and we will continue working for it. We hope to see you back in our hostel if you return to Madrid.

8/10 Good

C

Stayed 2 nights in Nov 2023
Response from Recepción on Nov 28, 2023
Muchas gracias por su valoración, es muy importante para nosotros. Nos complace que su estancia haya sido agradable y seguiremos trabajando para ello. Esperamos verle de vuelta en nuestro hostal si regresa a Madrid.

10/10 Excellent

Manbir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Reception on Nov 8, 2023
Thank you very much for your review, it is very important to us. We are pleased that your stay was nice and we will continue to work on it. We hope to see you back in our hostel if you return to Madrid.

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Good base in Madrid and bed was nice and comfortable.
Stayed 2 nights in Oct 2023
Response from Reception on Nov 8, 2023
Thank you very much for your review, it is very important to us. We are pleased that your stay was nice and we will continue to work on it. We hope to see you back in our hostel if you return to Madrid.

6/10 Okay

Shrikant

Liked: Cleanliness, property conditions & facilities
Nice Stay
No English channels on the small tv . Toiletries could be better Location is very good - Good for economy travelers
Stayed 3 nights in Oct 2023
Response from Reception on Nov 8, 2023
Thank you for your review, it is very important to us. We are pleased that your stay was nice and we will continue to work on it. We hope to see you back in our hostel if you return to Madrid.

10/10 Excellent

LESTER

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice room, bathroom too small but for the price is right…
Stayed 1 night in Oct 2023
Response from Reception on Oct 24, 2023
Thank you very much for your review, it is very important to us. We are pleased that your stay was nice and we will continue to work on it. We hope to see you back in our hostel if you return to Madrid.

8/10 Good

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing fancy, but clean and adequate! A double room did feel small with me and my partner (bathroom especially - shower is very tight and hard to avoid flooding over side of the tub) but for a few days it was fine ! Staff cleaned our room every day and the location- right in the heart of Cheuca- can’t be beat. Helpful staff, and the hostal felt very safe. Theres also an option to buy a ticket to a breakfast buffet at a nearby hotel Which was very good. Overall I am Satisfied and would stay here again next time I am in Madrid
Stayed 3 nights in Oct 2023
Response from Reception on Oct 23, 2023
Thank you very much for your review, it is very important to us. We are pleased that your stay was nice and we will continue to work on it. We hope to see you back in our hostel if you return to Madrid.

10/10 Excellent

Fanny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really friendly. Clean
Stayed 3 nights in Oct 2023
Response from Reception on Nov 8, 2023
Thank you very much for your review, it is very important to us. We are pleased that your stay was nice and we will continue to work on it. We hope to see you back in our hostel if you return to Madrid.

10/10 Excellent

marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar muy limpio, seguro y cerca de todo!!!
Stayed 1 night in Sep 2023
Response from Recepción on Oct 23, 2023
Muchas gracias por su valoración, es muy importante para nosotros. Nos complace que su estancia haya sido agradable y seguiremos trabajando para ello. Esperamos verle de vuelta en nuestro hostal si regresa a Madrid.

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would highly recommend this hotel. The staff were helpful and pleasant. Cleanliness and service were excellent. The location could not have been better with tourist sights, the Gran Via, and other shopping streets with restaurants closeby. It was good value for the money. L and D
Stayed 5 nights in Oct 2023
Response from Recepción on Oct 23, 2023
Muchas gracias por su valoración, es muy importante para nosotros. Nos complace que su estancia haya sido agradable y seguiremos trabajando para ello. Esperamos verle de vuelta en nuestro hostal si regresa a Madrid.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Very good location, with friendly staff and nice clean rooms. Very good value for money.
Stayed 2 nights in Oct 2023
Response from Recepción on Oct 23, 2023
Muchas gracias por su valoración, es muy importante para nosotros. Nos complace que su estancia haya sido agradable y seguiremos trabajando para ello. Esperamos verle de vuelta en nuestro hostal si regresa a Madrid.

8/10 Good

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy Buena ubicación!
Stayed 2 nights in Oct 2023
Response from Recepción on Oct 23, 2023
Muchas gracias por su valoración, es muy importante para nosotros. Nos complace que su estancia haya sido agradable y seguiremos trabajando para ello. Esperamos verle de vuelta en nuestro hostal si regresa a Madrid.

10/10 Excellent

Evan

Stayed 2 nights in Oct 2023
Response from Recepción on Oct 23, 2023
Muchas gracias por su valoración, es muy importante para nosotros. Nos complace que su estancia haya sido agradable y seguiremos trabajando para ello. Esperamos verle de vuelta en nuestro hostal si regresa a Madrid.

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, only one block from Grand Via Kristina was very kind as a professional, she answered all our questions and find the tours to Segovia and Toledo also City Tours Will be back next time in Madrid
Stayed 4 nights in Sep 2023
Response from Recepción on Oct 23, 2023
Muchas gracias por su valoración, es muy importante para nosotros. Nos complace que su estancia haya sido agradable y seguiremos trabajando para ello. Esperamos verle de vuelta en nuestro hostal si regresa a Madrid.

10/10 Excellent

JESUS

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and excellent customer service, the only drawback was a little old but I noticed that is normal in the historic area so I won't penalize them for that in my score.
Stayed 1 night in Sep 2023
Response from Recepción on Oct 23, 2023
Muchas gracias por su valoración, es muy importante para nosotros. Nos complace que su estancia haya sido agradable y seguiremos trabajando para ello. Esperamos verle de vuelta en nuestro hostal si regresa a Madrid.

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We thought the room would be too small so cancelled 2nd stay but after being in the room on the first stay we realized it was comfortable and plenty big enough…
Stayed 4 nights in Oct 2023
Response from Recepción on Oct 23, 2023
Muchas gracias por su valoración, es muy importante para nosotros. Nos complace que su estancia haya sido agradable y seguiremos trabajando para ello. Esperamos verle de vuelta en nuestro hostal si regresa a Madrid.

10/10 Excellent

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was kind and held our bags on our last day while we walked Madrid. Felt safe and close to Metro. Would stay there again.
Response from Recepción on Oct 23, 2023
Muchas gracias por su valoración, es muy importante para nosotros. Nos complace que su estancia haya sido agradable y seguiremos trabajando para ello. Esperamos verle de vuelta en nuestro hostal si regresa a Madrid.

10/10 Excellent

GUILLERMO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mucho mas de lo que esperaba la habitación excelente
Stayed 2 nights in Sep 2023
Response from Recepción on Oct 23, 2023
Muchas gracias por su valoración, es muy importante para nosotros. Nos complace que su estancia haya sido agradable y seguiremos trabajando para ello. Esperamos verle de vuelta en nuestro hostal si regresa a Madrid.

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me senti muy bien por el trato y la atecion. Especialmente Cristina y Clara, quienes siempre me trataron con amabilidad y me proporcionaron la informacion deseada. Muy amables todos desde las personas que atienden la recepcion hasta las que asean las habitaciones. Todo muy limpio y tranquilo. Gracias.
Stayed 3 nights in Sep 2023
Response from Recepción on Oct 23, 2023
Muchas gracias por su valoración, AmeliaPara nosotros es un placer recibir a clientes como usted. Nos alegra mucho que su estancia haya sido agradable y esperamos que vuelva a contar con nosotros para próximas visitas.

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Basic room, perfect if you just need a simple place to base out of.
Stayed 1 night in Sep 2023
Response from Recepción on Oct 23, 2023
Muchas gracias por su valoración, es muy importante para nosotros. Nos complace que su estancia haya sido agradable y seguiremos trabajando para ello. Esperamos verle de vuelta en nuestro hostal si regresa a Madrid.

10/10 Excellent

Glendy

Travelled with family
Liked: Amenities
I like everything abouth this place,clean ,big enough for 3 persons ect ect
Stayed 2 nights in Aug 2023
Response from Recepción on Oct 23, 2023
Muchas gracias por su valoración, es muy importante para nosotros. Nos complace que su estancia haya sido agradable y seguiremos trabajando para ello. Esperamos verle de vuelta en nuestro hostal si regresa a Madrid.

10/10 Excellent

Leao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room
Stayed 2 nights in Aug 2023

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central but in a quiet square so felt off the beaten track. Excellent value, very clean- has everything one could need.
Stayed 3 nights in Jul 2023

2/10 Terrible

Manuel, Eden Prairie

Disliked: Cleanliness, staff & service, property conditions & facilities
This place was nothing as advertised. This has been the most awful experience ever. I checked out as soon as I was able to secure better accommodations.
Stayed 8 nights in Jun 2023

8/10 Good

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service
Great location, is clean, and the staff is very friendly thank you, and I constantly travel and so I recommend this property Thanks
Stayed 4 nights in Jun 2023
Response from Recepción on Jul 5, 2023
Muchas gracias por su valoración, es muy importante para nosotros. Nos complace que su estancia haya sido agradable y seguiremos trabajando para ello. Esperamos verle de vuelta en nuestro hostal si regresa a Madrid.

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Recepción on Jul 5, 2023
Muchas gracias por su valoración, es muy importante para nosotros. Nos complace que su estancia haya sido agradable y seguiremos trabajando para ello. Esperamos verle de vuelta en nuestro hostal si regresa a Madrid.

8/10 Good

Niccolo

Travelled with partner
Liked: Cleanliness
Property location top, property cleanliness top. Just a small issue with the beds: we got two twins instead of a double, and the owner wasn't able to change. Also the sink jet is not uniform
Stayed 3 nights in Jun 2023
Response from Recepción on Jul 5, 2023
Muchas gracias por su valoración, es muy importante para nosotros. Nos complace que su estancia haya sido agradable y seguiremos trabajando para ello. Esperamos verle de vuelta en nuestro hostal si regresa a Madrid.

10/10 Excellent

Rosario, Springfield

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and great location
Stayed 1 night in Jun 2023
Response from Recepción on Jul 5, 2023
Muchas gracias por su valoración, es muy importante para nosotros. Nos complace que su estancia haya sido agradable y seguiremos trabajando para ello. Esperamos verle de vuelta en nuestro hostal si regresa a Madrid.

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The room was nice and clean, great view from the balcony. And the best part was the great location, a walking distance to the main areas and public transportation.
Stayed 2 nights in May 2023
Response from Recepción on Jun 7, 2023
Muchas gracias por su valoración, es muy importante para nosotros. Nos complace que su estancia haya sido agradable y seguiremos trabajando para ello. Esperamos verle de vuelta en nuestro hostal si regresa a Madrid.

10/10 Excellent

Yeva

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, very good location
Stayed 2 nights in May 2023
Response from Recepción on Jun 7, 2023
Muchas gracias por su valoración, es muy importante para nosotros. Nos complace que su estancia haya sido agradable y seguiremos trabajando para ello. Esperamos verle de vuelta en nuestro hostal si regresa a Madrid.

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Lovely hotel/hostal. Friendly and helpful staff. Room small but very clean. Perfect location.
Stayed 3 nights in Mar 2023
Response from Recepción on May 3, 2023
Muchas gracias por su valoración, es muy importante para nosotros. Nos complace que su estancia haya sido agradable y seguiremos trabajando para ello. Esperamos verle de vuelta en nuestro hostal si regresa a Madrid.

6/10 Okay

Anthony

Travelled with partner
Liked: Cleanliness, staff & service
Staff on front desk were perfectly polite and helpful, the area was great really perfect for getting around and right by two metro stations. The hostal itself was a little disappointing, walls were so thin you could hear literally everything from your neighbours, the bed was very uncomfortable, room very not even with French window open all night and the shower was only big enough for a child! Plentiful hot water however and room was very clean, towels could be better. Hostal is meant to be quiet between 10pm and 8am however on our last day we paid extra (20€) for late check out (2pm) as we had a late flight back home but were woken at 7:45 by the next door’s room being hammered on, I assume for a wake up call but this must have woken the whole floor up! Then housekeeping proceeded to start cleaning it immediately after so bang when our lie on on our last day. Facility to leave luggage is good, but the bad outweighs the good for us unfortunately on this occasion.
Response from Recepción on Mar 14, 2023
Gracias por su valoración. Lamentamos que su estancia no haya sido agradable. Seguiremos trabajando para mejorar.

8/10 Good

sam

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Good place I recommend And i can stay there again

10/10 Excellent

Barbara, Philadelphia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy cerca de todo. Tiendas, comidas, clubs. Muy limpio
Response from Recepción on Dec 26, 2022
Muchas gracias por su valoración, es muy importante para nosotros. Nos complace que su estancia haya sido agradable y seguiremos trabajando para ello. Esperamos verle de vuelta en nuestro hostal si regresa a Madrid.

10/10 Excellent

YAMILKA, SAN JUAN

Liked: Staff & service, amenities
Esta muy bien ubicado. Puedes llegar caminando a donde quieras. Tienes opciones de comida, café, tiendas a solo pasos. Excelente ubicación!
Response from Recepción on Dec 26, 2022
Muchas gracias por su valoración, es muy importante para nosotros. Nos complace que su estancia haya sido agradable y seguiremos trabajando para ello. Esperamos verle de vuelta en nuestro hostal si regresa a Madrid.