Reef Resort By Coastal Letting

2.5 star property

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Reef Resort By Coastal Letting provides amenities like laundry facilities and a restaurant. Guests can connect to free in-room WiFi.

Reviews

2.0 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Laundry
  • Housekeeping
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About this property

Reef Resort By Coastal Letting

  • Hotel located in West Mackay
  • Reef Resort By Coastal Letting provides amenities like laundry facilities and a restaurant. Guests can connect to free in-room WiFi.
  • Additional perks include:
    • An outdoor pool
    • Free self parking
    • A front-desk safe, smoke-free premises, and luggage storage
  • Room features
  • All guestrooms at Reef Resort By Coastal Letting have comforts such as free WiFi and free bottled water.
  • More conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
    • 32-inch flat-screen TVs with premium channels

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM

Late check-in subject to availability

Late check-in fee for check-in between 8:00 PM and 10:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 8:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for AUD 15.0 per day

Cribs (infant beds) are available for AUD 11.0 per night

Property payment types

Important information

Optional extras

  • Late check-in fee for check-in between 8:00 PM and 10:00 PM
  • Crib (infant bed) fee: AUD 11.0 per night
  • Rollaway bed fee: AUD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Frequently asked questions

Does Reef Resort By Coastal Letting have a pool?

Yes, this property has an outdoor pool.

Is Reef Resort By Coastal Letting pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Reef Resort By Coastal Letting?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. Late check-in is available from 8:00 PM–10:00 PM for a fee.

What time is check-out at Reef Resort By Coastal Letting?

Check-out is at 10:00 AM.

Where is Reef Resort By Coastal Letting located?

Located in West Mackay, this hotel is within 1 mi (2 km) of Mackay Regional Botanic Gardens, Pioneer Valley, and Mackay Base Hospital. Jubilee Park and Ooralea Racecourse are also within 2 mi (3 km). Mackay Station is 29 minutes by foot.

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Reviews

Reviews

2.0

2.0

Cleanliness

2.0

Amenities

2.0

Staff & service

2.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

Reviews

Verified

2/10 Terrible

Kasey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid in full through Expedia, apon arrival staff acknowledged booking but said they had no rooms available and were unsympathetic and unhelpful to my family. I am aware that this may be the fault of Expedia but Reef resort completely washed their hands of the issue. Poor customer service.
Stayed 2 nights in May 2026