Title: Pacific Sands Apartments - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=6053153&destination=Mackay%2C+Queensland%2C+Australia&selected=10424813&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Pacific Sands Apartments ## Photo gallery for Pacific Sands Apartments ![Apartment, 1 Bedroom | Private kitchen - Pacific Sands Apartments (East Mackay)](https://images.trvl-media.com/lodging/11000000/10430000/10424900/10424813/2f6915bd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Executive Apartment, 2 Bedrooms | Living area - Pacific Sands Apartments (East Mackay)](https://images.trvl-media.com/lodging/11000000/10430000/10424900/10424813/8a377292.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room - Pacific Sands Apartments (East Mackay)](https://images.trvl-media.com/lodging/11000000/10430000/10424900/10424813/f96ffb18.jpg?impolicy=resizecrop&rw=297&ra=fit) ![32-inch Smart TV with digital channels, TV - Pacific Sands Apartments (East Mackay)](https://images.trvl-media.com/lodging/11000000/10430000/10424900/10424813/39a3ff41.jpg?impolicy=resizecrop&rw=297&ra=fit) ![32-inch Smart TV with digital channels, TV - Pacific Sands Apartments (East Mackay)](https://images.trvl-media.com/lodging/11000000/10430000/10424900/10424813/7bd21c42.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Located near Mackay Entertainment and Convention Centre, Property Vine - Pacific Sands creates a quiet retreat with its outdoor pool and garden setting. Guests enjoy free WiFi in their rooms and can stay active using the bicycle rental service or accessing a nearby health club. ## Reviews 8.2 Very good ## Popular amenities - Pool - Kitchen - Parking included - Free WiFi - Air conditioning - Laundry ## Room options ### Check availability for these dates Tonight [Mar. 23 - Mar. 24](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=10424813&PinnedHotelID=10424813&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=10424813&PinnedHotelID=10424813&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 24 - Mar. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=10424813&PinnedHotelID=10424813&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=10424813&PinnedHotelID=10424813&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 27 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=10424813&PinnedHotelID=10424813&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=10424813&PinnedHotelID=10424813&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr. 3 - Apr. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=10424813&PinnedHotelID=10424813&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=10424813&PinnedHotelID=10424813&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 8 of 8 rooms ### View all photos for Apartment, 1 Bedroom ![Apartment, 1 Bedroom | Living room](https://images.trvl-media.com/lodging/11000000/10430000/10424900/10424813/a56924c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom 10.0 Exceptional 1 review - Ocean view - 667 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Apartment, 2 Bedrooms ![Individually decorated, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/11000000/10430000/10424900/10424813/54c4be36.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms - Ocean view - 764 sq ft - 2 bedrooms - Sleeps 4 - 1 Queen Bed and 2 Twin Beds ### View all photos for King Executive Room with Balcony ![Individually decorated, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/11000000/10430000/10424900/10424813/ad68ada8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Executive Room with Balcony - Lake view - 452 sq ft - Sleeps 2 - 1 King Bed OR 2 Twin Beds ### View all photos for King Room Studio ![King Room Studio](https://images.trvl-media.com/lodging/11000000/10430000/10424900/10424813/013f7106.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Room Studio - 430 sq ft - Sleeps 2 - 1 King Bed OR 2 Twin Beds ### View all photos for Executive Studio ![Executive Studio](https://images.trvl-media.com/lodging/11000000/10430000/10424900/10424813/c08ad2f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Studio - 430 sq ft - Sleeps 2 - 1 King Bed OR 2 Twin Beds ### View all photos for Executive Apartment, 2 Bedrooms ![Executive Apartment, 2 Bedrooms](https://images.trvl-media.com/lodging/11000000/10430000/10424900/10424813/9a794182.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Apartment, 2 Bedrooms - 75 sq ft - 2 bedrooms - Sleeps 4 - 2 Queen Beds ### View all photos for Apartment, 3 Bedrooms (Interconnecting) ![Individually decorated, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/11000000/10430000/10424900/10424813/ad68ada8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 3 Bedrooms (Interconnecting) - River view - 3 bedrooms - Sleeps 6 - 1 King Bed, 1 Queen Bed and 2 Twin Beds ### View all photos for Apartment, 2 Bedrooms (Interconnecting) ![Individually decorated, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/11000000/10430000/10424900/10424813/74a26982.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms (Interconnecting) - River view - 2 bedrooms - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMackay-Hotels-Direct-Hotels-Pacific-Sands.h10424813.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMackay-Hotels-Direct-Hotels-Pacific-Sands.h10424813.Hotel-Information) ## About the area Located in East Mackay, a neighborhood in Mackay, Pacific Sands Apartments is near the airport and near the beach. Mackay Marina Village & Shipyard and Northern Beaches Bowls Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Caneland Central and Mount Pleasant Shopping Centre. Don't miss out on a visit to Bluewater Lagoon. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. [Visit our Mackay travel guide](https://www.expedia.ca/Mackay.dx6053153) [View more Aparthotels in Mackay](https://www.expedia.ca/Mackay-Apart-Hotels.d6053153-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-21.14868%2C149.20375&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=eJZBrmBEIcOZbEjVXcGyyA8yICc=) 3 Kirribilli Avenue, East Mackay, QLD, 4740 ### What's nearby - Town Beach 13 min walk \- 1.2 km - Ken Burgess Orchid House 13 min walk \- 1.2 km - Harrup Park 5 min drive \- 2.3 km - Far Beach 10 min drive \- 2.6 km - Mackay Base Hospital 11 min drive \- 7.4 km ### Getting around - Mackay Station 9 min drive - Mackay, QLD (MKY) 9 min drive ### Restaurants - McDonald's 3 min drive - Mojos 3 min drive - Zambrero 3 min drive - Metropolitan Hotel 2 min drive - Woodman's Axe 3 min drive ## About this property ### Pacific Sands Apartments Guests at this beach aparthotel will appreciate convenient onsite amenities such as barbecue grills and a picnic area. Each apartment features a kitchen with a microwave, plus free WiFi and a Smart TV with digital channels. A TV, a coffee/tea maker, and a ceiling fan are among the other amenities available to guests. Weekly housekeeping is available. Pacific Sands Apartments offers 51 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Accommodations at this 4.5-star aparthotel have kitchens with microwaves and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 32-inch Smart televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly. Recreational amenities at the aparthotel include an outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply. ## Similar properties ![2 Bedroom Corporate Unit, Garden View](https://images.trvl-media.com/lodging/1000000/20000/17600/17527/a6f18227.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Miners Lodge Motor Inn West Mackay - Pool - Parking included - Free WiFi - Air conditioning 7.8 Good 341 reviews CA $116 CA $127 total includes taxes & fees Mar 30 - Mar 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=17527&PinnedHotelID=17527&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/10000000/9630000/9628300/9628300/45d6cfa5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mackay Oceanside Central Hotel East Mackay - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 727 reviews CA $113 CA $113 total includes taxes & fees Apr 12 - Apr 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=9628300&PinnedHotelID=9628300&HadPinnedHotel=true®ionId=-1&adults=2) ![King Standard with Bath](https://images.trvl-media.com/lodging/9000000/8310000/8308800/8308763/a608dbe3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Coral Sands Motel City Centre - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 565 reviews CA $120 CA $132 total includes taxes & fees Mar 24 - Mar 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=8308763&PinnedHotelID=8308763&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/10000000/9630000/9627600/9627529/f4a32493.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Country Plaza Motor Inn West Mackay - Pool - Parking included - Free WiFi - Air conditioning 8.6 Excellent 319 reviews CA $117 CA $128 total includes taxes & fees Mar 30 - Mar 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=9627529&PinnedHotelID=9627529&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/12000000/11260000/11251600/11251599/722c325b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sun Plaza Motel Mackay West Mackay - Pool - Kids pool - Parking included - Free WiFi 7.6 Good 407 reviews CA $96 CA $106 total includes taxes & fees Mar 24 - Mar 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=11251599&PinnedHotelID=11251599&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast and dinner served](https://images.trvl-media.com/lodging/1000000/480000/474100/474006/9c09801e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Windmill Motel and Events Centre Mount Pleasant - Pool - Restaurant - Air conditioning - Tennis court 8.6 Excellent 752 reviews CA $175 CA $193 total includes taxes & fees Mar 30 - Mar 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=474006&PinnedHotelID=474006&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/70000/64900/64828/1a1e4fc2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Resort @ Dolphin Heads Dolphin Heads - Pool - Kids pool - Parking included - Free WiFi 7.4 Good 495 reviews CA $131 CA $145 total includes taxes & fees Mar 28 - Mar 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=64828&PinnedHotelID=64828&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/920000/914600/914572/0ca72204.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### White Lace Motor Inn West Mackay - Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 967 reviews CA $133 CA $146 total includes taxes & fees Mar 30 - Mar 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=914572&PinnedHotelID=914572&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9630000/9625500/9625418/ac11d692.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shakespeare Motel Mackay - Pool - Parking included - Free WiFi - Air conditioning 9.0 Wonderful 405 reviews CA $119 CA $132 total includes taxes & fees Apr 7 - Apr 8 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=9625418&PinnedHotelID=9625418&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/9000000/8350000/8347000/8346923/ab44205c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Coral Cay Resort West Mackay - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 960 reviews CA $121 CA $134 total includes taxes & fees Apr 9 - Apr 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=8346923&PinnedHotelID=8346923&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=10424813&PinnedHotelID=10424813&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=10424813,17527,9628300,8308763,9627529) ## Property amenities ### Beach - Beach nearby - Beach towels ### Pool/Spa - Outdoor pool ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Kitchen - Cleaning supplies - Coffee/tea maker - Cookware, dishware, and utensils - Electric kettle - Microwave - Toaster ### Bedrooms - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Shampoo - Shower - Toilet paper - Towels provided ### Living spaces - Window screens ### Entertainment - 32-inch smart TV with digital channels ### Outdoor areas - Barbecue grill - Garden - Picnic area ### Laundry - Dry cleaning/laundry service ### Work spaces - Laptop workspace ### Comfort - Air conditioning - Ceiling fan ### Pets - No pets allowed ### Suitability/Accessibility - Elevator - Designated smoking areas ### Services and conveniences - Blackout drapes - Guidebooks - Iron/ironing board - Local maps - Luggage storage - Restaurant dining guides - Vending machine - Weekly housekeeping ### Location highlights - Near the airport - Near the ocean ### Things to do - Bicycle rentals - Health club (partner property) nearby - Hiking/biking trails nearby - Outdoor pool (guest access) nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) - Fire extinguisher ### General - 51 units - 8 floors - Bicycle rentals - Built in 2015 - Connecting units available - Garden - Individual decor - Individual furnishings - Reception hall ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 5 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 10 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions The property charges 3.52 percent for credit card payments The front desk is open Monday to Friday (8:00 AM – 5:00 PM), Saturday to Saturday (9:00 AM – 5:00 PM), and Sunday to Sunday (9:00 AM – 5:00 PM) Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival Information provided by the property may be translated using automated translation tools This property is not suitable for guests who are required to quarantine, due to the property's communal areas. ### Access methods Staffed front desk, lockbox ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: AUD 150.00 per stay We have included all charges provided to us by the property. ### Optional extras - Late check-out is available for a fee (subject to availability) - Credit card charges are subject to a surcharge of 3.52 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Direct Hotels Pacific Sands East Mackay Direct s Pacific ds Mackay Direct Pacific Sands East Mackay Property Vine Pacific Sands Direct Hotels Pacific Sands Pacific Sands Apartments Aparthotel Pacific Sands Apartments East Mackay Pacific Sands Apartments Aparthotel East Mackay ## Frequently asked questions ### Does Pacific Sands Apartments have a pool? ### How much does it cost to stay at Pacific Sands Apartments? ### Is Pacific Sands Apartments pet-friendly? ### How much is parking? ### What time is check-in at Pacific Sands Apartments? ### What time is check-out at Pacific Sands Apartments? ### Where is Pacific Sands Apartments located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Pacific Sands Apartments Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.8 Location ### 8.8 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 198 8 - Good 155 6 - Okay 66 4 - Poor 25 2 - Terrible 18 ## Reviews Verified ### 8/10 Good #### Ebelina Sep 10, 2025 Liked: Cleanliness, amenities, communication Good size & handy having the kitchen and 2 bathrooms. Lovely views. Just needs some maintenance (shelves broken in the showers, front door damaged, etc). ##### Ebelina Stayed 4 nights in Sep 2025 Verified ### 10/10 Excellent #### Bruce Oct 14, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Was a good place to stay ##### Bruce Stayed 1 night in Oct 2023 Verified ### 10/10 Excellent #### Brady Aug 7, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Excellent place to stay, well maintained, clean, tidy and quiet ##### Brady Stayed 2 nights in Aug 2024 Verified ### 10/10 Excellent #### Kingsly Jul 2, 2024 Liked: Cleanliness, property conditions & facilities Excellent reception polite and informative Very quite and close to all shopping beaches Fuss free stay everything required in a self contained apartment ##### Kingsly Stayed 4 nights in Jun 2024 Verified ### 10/10 Excellent #### Judith Elizabeth Sep 28, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Pleasant views of the sand dunes and beach in the distance. ##### Judith Elizabeth Stayed 3 nights in Sep 2023 Verified ### 10/10 Excellent #### Ernst Aug 6, 2023 Liked: Cleanliness, property conditions & facilities, communication Staff waa great. Would definitely recommend. ##### Ernst Stayed 3 nights in Jul 2023 Verified ### 10/10 Excellent #### Janet Jul 2, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Comfortable and modern ##### Janet Stayed 2 nights in Jun 2024 Verified ### 10/10 Excellent #### William Oct 5, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Staff were amazing very polite abd professional. Not enough close by eateries or bars. ##### William Stayed 7 nights in Sep 2024 Verified ### 6/10 Okay #### Ryan Nov 13, 2025 Liked: Amenities, communication Disliked: Cleanliness, property conditions & facilities I’ve stayed here many times over the past 8+ years and have always appreciated the location and the consistently friendly, helpful reception team. However, the last two stays have been disappointing. The rooms feel very aged, which would be fine if they were properly cleaned. Unfortunately, our most recent room had lumpy, worn-out bed, stained furniture with crumbs and dirt, and the bed itself had hairs and other debris on it. The kitchen in the one-bedroom unit was also poorly stocked, with only one fork and one drinking glass. While the view remains a highlight and the air-conditioning filters were clean, the overall condition and cleanliness of the rooms make me question whether they are being adequately serviced between guests. At this point, I’m not sure I would return unless improvements are made. ##### Ryan Stayed 2 nights in Nov 2025 Verified ### 6/10 Okay #### Allison Sep 17, 2023 Liked: Cleanliness, property conditions & facilities, communication Check in was quick and easy, great off street parking. Unit was clean and serviceable, good elevator accessibility. Great views and access to big walking path. Bed was a bit hard, but nice pillows, doona and towels. Kitchen worked well, overall, good accommodation. ##### Allison Stayed 2 nights in Sep 2023 Verified ### 8/10 Good #### Chentelle May 30, 2024 Liked: Cleanliness, property conditions & facilities, communication Excellent customer service team ##### Chentelle Stayed 3 nights in May 2024 Verified ### 8/10 Good #### David Apr 2, 2025 Liked: Cleanliness, communication Apartment was fine, heavily used though and some things were wornout or broken ( no knob on the ceiling fan switch, one window wouldn't close properly). But the staff were very friendly and the area was very quiet. ##### David Stayed 6 nights in Mar 2025 Verified ### 8/10 Good #### Christopher Dec 5, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication It was close to work for me and close to go fishing. Staff were all great! I was missing a frying pan, but when i advised them i got one straight away. ##### Christopher Stayed 5 nights in Nov 2023 Verified ### 6/10 Okay #### Kathryn Sep 24, 2023 Liked: Amenities, communication The apartment we had this time was smaller and outdated than the one we had two years ago. Parking on-site problematic but off street parking appeared safe. Comfortable beds was a plus. ##### Kathryn Stayed 2 nights in Sep 2023 Verified ### 6/10 Okay #### Jaana Jul 26, 2025 Liked: Property conditions & facilities, communication Disliked: Cleanliness Room was great few stains on carpet and bed. The thing that made it awful was that the room stank of cigarettes and alcohol coming from the other room. it was so bad it burnt my nostrils and I had a horrible sleep. I was very busy while I was in town so didn’t have a chance to talk to staff for a new room or for a refund so I could go somewhere else. It’s like the air is connected somehow cause the bathroom was the worst in the morning and the alcove you walk in first that joined two apartments. Lounge worse at night. I emailed them and let them know but I had to go to my meeting and had to leave town for a 4hour drive home the same day. I never heard back from them. ##### Jaana Stayed 1 night in Jul 2025 Verified ### 6/10 Okay #### Lynette Amy Apr 14, 2024 Disliked: Property conditions & facilities Condition of the property/rooms is not as good as photos show. Outside noise from cleaners and other guests - definitely not soundproof rooms. Toilet ran all day/night making water hammer noise. Cutlery and plates needed washing. Parking was good with adjacent vacant lot. ##### Lynette Amy Stayed 2 nights in Apr 2024 Verified ### 6/10 Okay #### alan Dec 15, 2023 Liked: Communication Not cleaned well and not enough utensils ##### alan Stayed 5 nights in Dec 2023 Verified ### 4/10 Poor #### Michael Apr 1, 2024 Liked: Cleanliness Disliked: Amenities, property conditions & facilities, communication \-clean and quiet -reasonably priced -not located near shops (short drive to CBD) -very poor communication -broken lockbox so very stressful after hours check-in trying to find the person I'd called an hour previously giving them our eta but who left the phone downstairs so we couldn't reach them for several minutes (reception unmanned after 5pm) -room without a view (only windows were at top of wall so dont book if you're claustrophobic) - and no, we didnt know this from the photos online. ##### Michael Stayed 2 nights in Mar 2024 Verified ### 6/10 Okay #### Kerry Oct 26, 2023 Liked: Cleanliness Disliked: Property conditions & facilities The apartment was nice enough, very basic. Some maintenance is needed though. Entrance door to the apartment sticks and needs to be fixed, so does the balcony screen door - we couldn’t get it to slide across . The air conditioning units are broken so you can’t change the air flow. The pool area looks pretty bad with the plastic plants, the only live healthy plants are the weeds. Trying to get into the car park is hard when the reader at the gate leans away from the car… We found it was much cheaper to book through Wotif than what was quoted from Property Vine direct, and you don’t get much for the amount you pay. The location is the best thing about the place. ##### Kerry Stayed 7 nights in Oct 2023 Verified ### 8/10 Good #### Steve Aug 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Overall nice stay. Location is excellent out of the main city and close to the beaches. Good base for exploring what the area has to offer. ##### Steve Stayed 3 nights in Jul 2025 Verified ### 6/10 Okay #### James Dec 8, 2025 Disliked: Cleanliness, room comfort Could do with a lot of maintence. Parking was ok, did have to park on street one night, aircons work well just no direction fins left in them. Bed was awful and pillow non existent ##### James Stayed 3 nights in Dec 2025 Verified ### 6/10 Okay #### Tracey Nov 18, 2025 Liked: Communication Disliked: Cleanliness, amenities No visible window in room, carpet filthy, king bed is 2 singles pushed together, no milk in fridge, shower head poor. Aircon works well, parking secure. ##### Tracey Stayed 1 night in Nov 2025 Verified ### 8/10 Good #### Diane Nov 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication All good ##### Diane Stayed 9 nights in Oct 2025 Verified ### 10/10 Excellent #### Judith Aug 29, 2024 Liked: Cleanliness, property conditions & facilities, communication Very convenient place to stay as close to airport and to Mackay city centre. ##### Judith Stayed 5 nights in Aug 2024 Verified ### 10/10 Excellent #### TONI Jul 31, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication great location, staff helpful and friendly ##### TONI Stayed 1 night in Jul 2023 ### Expedia's Latest Trends ### Hotels > - [Bayviews & Harbourview Holiday Apartments](https://www.expedia.ca/Sunshine-Coast-Hotels-Bayviews-Harbourview-Holiday-Apartments.h9625935.Hotel-Information) > - [Crown Towers Resort Private Apartments](https://www.expedia.ca/Gold-Coast-Hotels-Crown-Towers-Resort-Private-Apartments.h26869579.Hotel-Information) > - [Big4 Point Vernon Holiday Park](https://www.expedia.ca/Hervey-Bay-Hotels-Big4-Point-Vernon-Holiday-Park.h22771743.Hotel-Information) > - [Mari Court Resort](https://www.expedia.ca/Gold-Coast-Hotels-Mari-Court-Resort.h1971478.Hotel-Information) > - [Mantra Mooloolaba Beach](https://www.expedia.ca/Sunshine-Coast-Hotels-Mantra-Mooloolaba-Beach.h554654.Hotel-Information) > - [Stylish Studio on High Level-Close to Brisbane CBD](https://www.expedia.ca/Brisbane-Hotels-Stylish-Studio-On-High-Level-Close-To-Brisbane-CBD.h103069423.Hotel-Information) > - [Oaks Gold Coast Calypso Plaza Suites](https://www.expedia.ca/Gold-Coast-Hotels-Oaks-Gold-Coast-Calypso-Plaza-Suites.h2816385.Hotel-Information) > - [Pethers Rainforest Retreat](https://www.expedia.ca/Tamborine-Mountain-Hotels-Pethers-Rainforest-Retreat.h3609873.Hotel-Information) > - [Hilton Surfers Paradise Hotel & Residences](https://www.expedia.ca/Gold-Coast-Hotels-Hilton-Surfers-Paradise-Hotel-And-Residences.h4238660.Hotel-Information) > - [Calypso Plaza Unit 220 - Coolangatta Beachfront - Min. 3 Night Stays!](https://www.expedia.ca/Gold-Coast-Hotels-Calypso-Plaza-Unit-220-Coolangatta-Beachfront-Min-3-Night-Stays.h107827349.Hotel-Information) > - [The Sands](https://www.expedia.ca/Gold-Coast-Hotels-The-Sands.h23359935.Hotel-Information) > - [Getaway On Grafton](https://www.expedia.ca/Cairns-Hotels-Getaway-On-Grafton.h3908757.Hotel-Information) > - [Mantra Amphora](https://www.expedia.ca/Cairns-Hotels-Mantra-Amphora.h3918597.Hotel-Information) > - [Sandcastles on the Beach Bargara](https://www.expedia.ca/Bundaberg-Hotels-Sandcastles-On-The-Beach-Bargara.h9624843.Hotel-Information) > - [Shelly Bay Resort](https://www.expedia.ca/Hervey-Bay-Hotels-Shelly-Bay-Resort.h4136468.Hotel-Information) > - [The Benson Hotel](https://www.expedia.ca/Cairns-Hotels-The-Benson-Hotel.h68623541.Hotel-Information) > - [Arena Apartments](https://www.expedia.ca/Brisbane-Hotels-Arena-Apartments.h46301346.Hotel-Information) > - [Breakers North Absolute Beachfront Apartments](https://www.expedia.ca/Gold-Coast-Hotels-Breakers-North-Absolute-Beach.h3700497.Hotel-Information) > - [Haven on View](https://www.expedia.ca/Gold-Coast-Hotels-Haven-On-View.h111112893.Hotel-Information) > - [Sovereign Gold Coast](https://www.expedia.ca/Gold-Coast-Hotels-Sovereign-Gold-Coast.h460498.Hotel-Information) > - [Oceans Mooloolaba](https://www.expedia.ca/Sunshine-Coast-Hotels-Oceans-Mooloolaba.h2650623.Hotel-Information) > - [Witches Falls Cottages](https://www.expedia.ca/Tamborine-Mountain-Hotels-Witches-Falls-Cottages.h4140540.Hotel-Information) > - [Royal Motel Rockhampton](https://www.expedia.ca/Rockhampton-Hotels-Royal-Residences-Rockhampton.h112935686.Hotel-Information) > - [Seahaven Noosa Beachfront Resort](https://www.expedia.ca/Noosa-Heads-Hotels-Seahaven-Noosa.h35237560.Hotel-Information) > - [Pullman Palm Cove Sea Temple Resort and Spa](https://www.expedia.ca/Cairns-Hotels-Pullman-Palm-Cove-Sea-Temple-Resort-And-Spa.h1135657.Hotel-Information) > - [Atlas Apartments by CLLIX ](https://www.expedia.ca/Brisbane-Hotels-Arise-Atlas.h27827883.Hotel-Information) > - [View Brisbane](https://www.expedia.ca/Brisbane-Hotels-View-Brisbane.h921255.Hotel-Information) > - [Santana Resort](https://www.expedia.ca/Gold-Coast-Hotels-Santana-Resort.h3774588.Hotel-Information) > - [Burke and Wills Hotel](https://www.expedia.ca/Toowoomba-Hotels-Burke-And-Wills-Hotel.h84269.Hotel-Information)