[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # OYO The Chiltern Hotel Hotel in Luton with a 24-hour front desk and a restaurant ![Standard Room, 2 Single Beds](https://images.trvl-media.com/lodging/1000000/30000/25500/25422/565b06af.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast and dinner served](https://images.trvl-media.com/lodging/1000000/30000/25500/25422/153fb7d5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/30000/25500/25422/a02603e8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Elevator](https://images.trvl-media.com/lodging/1000000/30000/25500/25422/71867b2a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/30000/25500/25422/d18139e5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of town, OYO The Chiltern Hotel welcomes guests with its restaurant and bar. The terrace offers a relaxing spot, and the gym helps you stay active. Rooms have WiFi, and the hotel provides luggage storage and meeting facilities, ensuring guest satisfaction. 6.4 ## Popular amenities - 24/7 front desk - Bar - Room service - Air conditioning - Breakfast available - Laundry ## Room options ### Check availability for these dates Tonight [Oct. 1 - Oct. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=25422&PinnedHotelID=25422&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=25422&PinnedHotelID=25422&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 2 - Oct. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=25422&PinnedHotelID=25422&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=25422&PinnedHotelID=25422&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=25422&PinnedHotelID=25422&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=25422&PinnedHotelID=25422&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=25422&PinnedHotelID=25422&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=25422&PinnedHotelID=25422&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 12 of 12 rooms ![1 bedroom, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/25500/25422/13e9eff4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room - Sleeps 2 ![Standard Room, 1 Double Bed](https://images.trvl-media.com/lodging/1000000/30000/25500/25422/c0849f3f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed ### Highlights Air conditioning Heating Flat-screen TV Separate bedroom Private bathroom Daily housekeeping Desk Wardrobe or closet - 100 sq ft - Sleeps 2 - 1 Double Bed ![Deluxe Room, 1 Double Bed](https://images.trvl-media.com/lodging/1000000/30000/25500/25422/9041de54.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Double Bed ### Highlights Air conditioning Heating Flat-screen TV Separate bedroom Private bathroom Daily housekeeping Desk Wardrobe or closet - 100 sq ft - Sleeps 2 - 1 Double Bed ![Standard Room, 2 Single Beds](https://images.trvl-media.com/lodging/1000000/30000/25500/25422/4061c1d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds ### Highlights Air conditioning Heating Flat-screen TV Separate bedroom Private bathroom Daily housekeeping Desk Wardrobe or closet - 100 sq ft - Sleeps 2 - 2 Twin Beds ![Deluxe Room, 2 Single Beds](https://images.trvl-media.com/lodging/1000000/30000/25500/25422/167d3d67.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Twin Beds ### Highlights Air conditioning Heating Flat-screen TV Separate bedroom Private bathroom Daily housekeeping Desk Wardrobe or closet - 100 sq ft - Sleeps 2 - 2 Twin Beds ![Family Room](https://images.trvl-media.com/lodging/1000000/30000/25500/25422/eb582481.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Air conditioning Heating Flat-screen TV Separate bedroom Private bathroom Daily housekeeping Desk Wardrobe or closet - 100 sq ft - Sleeps 4 - 2 Queen Beds ![Standard Triple Room, Multiple Beds](https://images.trvl-media.com/lodging/1000000/30000/25500/25422/276ac8f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room, Multiple Beds ### Highlights Air conditioning Heating Flat-screen TV Separate bedroom Private bathroom Daily housekeeping Desk Wardrobe or closet - 100 sq ft - Sleeps 3 - 1 Twin Bed and 1 Double Bed ![1 bedroom, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/25500/25422/2b40bb7d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room - Sleeps 2 ![1 bedroom, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/25500/25422/1713553a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Family Room For 4 - Sleeps 4 ![1 bedroom, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/25500/25422/0cdebfe3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room - Sleeps 2 ![1 bedroom, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/25500/25422/941fde36.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room - Sleeps 2 ![1 bedroom, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/25500/25422/a3c17737.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLuton-Hotels-OYO-The-Chiltern-Hotel.h25422.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLuton-Hotels-OYO-The-Chiltern-Hotel.h25422.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.89288%2C-0.45249&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=MGrrPfuW4PrZ_Osb0HvuXh21H18=) Waller Avenue, Luton, England, LU4 9RU #### What's nearby - Kenilworth Road Stadium - 2 min drive - 1.7 km - Luton Mall - 4 min drive - 3.1 km - Grosvenor Casinos - 4 min drive - 3.4 km - University of Bedfordshire - 4 min drive - 3.4 km - ZSL Whipsnade Zoo - 18 min drive - 12.4 km #### Getting around - Leagrave Station - 20 min walk - Luton Airport (LTN) - 13 min drive #### Restaurants - ‪T’z Treats - ‬8 min walk - ‪Rathiga Restaurant - ‬2 min drive - ‪Alankar Restaurant - ‬2 min drive - ‪Domino's Pizza - ‬11 min walk - ‪McDonald's - ‬5 min walk ## About this property ### OYO The Chiltern Hotel Property highlights Take advantage of dry cleaning/laundry services, a bar, and a restaurant at OYO The Chiltern Hotel. Guests can connect to free in-room WiFi. You'll also find perks like: - Free self parking - English breakfast (surcharge), a 24-hour front desk, and smoke-free premises - Luggage storage Room features All 97 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and room service. Extra amenities include: - Bathrooms with showers and free toiletries - Heating, daily housekeeping, and desks ## Similar properties ![Standard Twin Room, 2 Single Beds](https://images.trvl-media.com/lodging/18000000/17840000/17838800/17838714/886a01dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Thistle Express London Luton Luton - Free WiFi - Breakfast available - Parking available - Housekeeping 7.8 Good 1,209 reviews CA $103 CA $124 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=17838714&PinnedHotelID=17838714&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/2000000/1710000/1706000/1705959/6ac76e5b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luton Hotel Luton - Parking included - Free WiFi - Air conditioning - Parking available 6.2 367 reviews CA $68 CA $91 total includes taxes & fees Oct 2 - 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Free WiFi - Restaurant - Gym - Breakfast available 8.2 Very good 1,000 reviews CA $100 CA $120 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=1925226&PinnedHotelID=1925226&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/1000000/10000/10000/9946/97931c96.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis London Luton Airport Luton - Pet-friendly - Free WiFi - Restaurant - Breakfast available 8.0 Very good 1,020 reviews CA $106 CA $127 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=9946&PinnedHotelID=9946&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Twin Room, 2 Single Beds](https://images.trvl-media.com/lodging/18000000/17950000/17946200/17946108/3a384682.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OYO The Red Lion Hotel Luton - Parking included - Free WiFi - Restaurant - Business services 7.2 Good 89 reviews CA $74 CA $99 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=17946108&PinnedHotelID=17946108&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/7000000/6080000/6070100/6070071/8411487b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Stuart Hotel Luton - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 5.8 362 reviews CA $66 CA $80 total includes taxes & fees Oct 2 - Oct 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=6070071&PinnedHotelID=6070071&HadPinnedHotel=true®ionId=-1&adults=2) ![Single Room | Bar (on property)](https://images.trvl-media.com/lodging/6000000/5070000/5067400/5067330/5bfcb872.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Highwayman Hotel Dunstable - Parking included - Free WiFi - Restaurant - Breakfast available 6.8 614 reviews CA $82 CA $99 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=5067330&PinnedHotelID=5067330&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/7000000/6800000/6793100/6793036/5241686f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Redwings Lodge Dunstable Leighton Buzzard - Breakfast included - Pet-friendly - Parking included - Free WiFi 7.8 Good 970 reviews CA $53 CA $64 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=6793036&PinnedHotelID=6793036&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Street parking available - Free self parking on site ### Food and drink - Daily English breakfast available 7:00 AM to 9:00 AM for a fee: GBP 10.50 for adults and GBP 10.50 for children - A bar/lounge - A restaurant ### Restaurants on site - Chiltern Restaurant ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator (single-level property) ### More - 1 building - 3 floors - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Private bathroom - Shower - Toilet paper - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Room service ### More - Air conditioning - Desk - Heating ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property's breakfast is served in guestrooms. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for English breakfast: approximately GBP 10.5 for adults and GBP 10.5 for children - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators ### National rating This establishment has received its official star rating from VisitEngland, the National Tourist Board for England. ### Property is also known as Chiltern Hotel Chiltern Hotel Luton Chiltern Luton Hotel Chiltern OYO The Chiltern Hotel The Chiltern Hotel Hotel The Chiltern Hotel Luton Chiltern Hotel Luton Airport The Chiltern Hotel Hotel Luton ## Frequently asked questions ### Is OYO The Chiltern Hotel pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at OYO The Chiltern Hotel? > As of Oct 1, 2025, prices found for a 1-night stay for 2 adults at OYO The Chiltern Hotel on Oct 7, 2025 start from CA $98.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Luton-Hotels-OYO-The-Chiltern-Hotel.h25422.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at OYO The Chiltern Hotel? > Self parking is free at this property. ### What time is check-in at OYO The Chiltern Hotel? > Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). ### What time is check-out at OYO The Chiltern Hotel? > Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability). ### Where is OYO The Chiltern Hotel located? > Situated in Luton, this hotel is within 3 mi (5 km) of Kenilworth Road Stadium, Genting Casino Luton, and Cineworld Luton. Luton Mall and University of Bedfordshire are also within 3 mi (5 km). Leagrave Station is 20 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## OYO The Chiltern Hotel Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.6 Cleanliness ### 6.2 Location ### 7.2 Staff & service ### 5.2 Eco-friendliness ### 5.8 Property conditions & facilities 10 - Excellent 82 8 - Good 168 6 - Okay 141 4 - Poor 97 2 - Terrible 85 ### 8/10 Good #### Geraldine Jul 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was easy to get to and local facilities are nearby. ##### Geraldine Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Sam May 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Easy parking, quick check in, excellent stay before our flight from luton. ##### Sam Stayed 1 night in May 2025 ### 10/10 Excellent #### Verified traveller May 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good stay It was an amazing stay and the staff were friendly. ##### Verified traveller Stayed 1 night in May 2025 ### 10/10 Excellent #### Vitor May 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities For the price very good place ##### Vitor Stayed 1 night in May 2025 ### 8/10 Good #### Iram Jul 22, 2025 Liked: Staff & service Disliked: Amenities Quick check in and ok for 1 nights stay. Not much interaction with staff and not many facilities available ##### Iram Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Alina May 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Am sooo hapyyyy room is very clean and safe place ##### Alina Stayed 1 night in May 2025 ### 10/10 Excellent #### Algony Aug 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I liked the rooms but didn’t like waiting at the reception without being attended to as there was nobody ##### Algony Stayed 1 night in Jul 2025 ### 6/10 Okay #### Anthony Jun 6, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Clean and adequate but no dining facility ##### Anthony Stayed 1 night in May 2025 ### 4/10 Poor #### Gulnar May 22, 2025 Staff at check in to be more experienced and polite to visitors ##### Gulnar Stayed 1 night in May 2025 ### 10/10 Excellent #### Hussnain Apr 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Helpful staff ##### Hussnain Stayed 1 night in Feb 2025 ### 4/10 Poor #### Gareth Jun 21, 2025 Disliked: Property conditions & facilities Was only staying for a quick cheap stop on the way to London for a late check in and early start. Disappointed as the bar closes at 7 and that was one of the factors we decided to stay as we could just pop the bar when checking in for a quick drink before heading to bed for the early start. Price reflected hotel, room and decor but suited what we needed bar the bar being closed which was expected to be open. ##### Gareth Stayed 1 night in Jun 2025 ### 6/10 Okay #### Timothy Jan 4, 2025 Disliked: Cleanliness, property conditions & facilities #### Avoid!!! This hotel should genuinely not be open to the public as it is clearly currently being used for housing refugees. ##### Timothy Stayed 1 night in Dec 2024 ### 2/10 Terrible #### Verified traveller Feb 22, 2025 #### Disgusting place This hotel should not be allowed to be open to the public, it's full of homeless people, refugees and when we came back to get our car as we didn't feel safe leaving our car their so we didn't even stay, the reception area was taken over by about 20 people praying on their mats and looked insulted we had walked in. Disgusting hotel and not a safe feeling at all. ##### Verified traveller Stayed 1 night in Feb 2025 ### 4/10 Poor #### Mark Jan 30, 2025 Liked: Room comfort Really noisy neighbours (other guests). Not sure if this is a migrant hotel, but the guests were not very considerate, didn’t speak or understand English and were quite rude tbh. Stayed here for 2x 4 nights visits and will definitely NOT be staying again when in the area!! ##### Mark Stayed 4 nights in Jan 2025 ### 4/10 Poor #### Verified traveller May 28, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Shower door fell off Worst hotel i've stayed in, in my life and i work away most weeks. It started with check in where i was asked for my driving licence so he could make a copy (never been asked for that before). Then told reastaurant was closed although its advertised as breakfast and dinner restaurant (arrival time 6.45pm). The bedroom was dirty, the shower door fell off when i tried to close it, the bed was so hard and lumpy it was like sleeping on a wooden door. Lots of road noise because window wouldn't close properly. Needless to say i wont be booking in anymore even though ivl've just landed a big contract very close by. ##### Verified traveller Stayed 1 night in May 2025 ### 2/10 Terrible #### Kea Dec 9, 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### Hotel horrible Awful This is a grotty hotel and is used as a homeless housing placement - People have to live somewhere but this hotel shouldn’t be sold as a 3 star with restaurant and bar and there isn’t either. A bit of an experience and didn’t feel safe tbh ##### Kea Stayed 1 night in Dec 2024 ### 2/10 Terrible #### Michael Dec 11, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### It was so run down and dirty I left I didn't actually stay the night in the end after checking in and going to the room it was clear the hotel needs alot of work it's old dirty everything is dusty or covered on marks honestly the single worst hotel experience I have ever had I actually couldn't bring myself to stay I then booked into the Travelodge up the road ##### Michael Stayed 1 night in Dec 2024 ### 4/10 Poor #### Verified traveller May 13, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Poor service, dusty rooms with a horrid smell The stay was overall disappointing. When I arrived, I was told I could not check in due to "computer issues" and that I would have to wait. This took around 20 minutes to resolve, and even then was only rushed because I prompted the receptionist. The corridors smelled of smoke, and felt like a construction site in parts. The room itself smelled of smoke too. It was dusty, with a large amount of dust settling on surfaces just overnight. The room was cold on entry, as the window had been left open. The bed was comfortable, but that was the only plus. The shower tray was missing too. ##### Verified traveller Stayed 1 night in May 2025 ### 2/10 Terrible #### Ian Feb 5, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don’t stay here I book hotels that have a gym which this one said it did, on arrival I was told they don’t have a gym, I had to order food from outside. The furniture in the room looked ready for the tip they had a desk but no chair to sit at the desk. I was ready to walk out and book elsewhere but your policy on booking was non refundable. Disgrace!!!! ##### Ian Stayed 1 night in Feb 2025 ### 2/10 Terrible #### Tina Dec 4, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Avoid Unclean, smelt profusely bad and no facilities was usable. Very disappointed in the hotel as online it appeared exquisite. Could not get a drink or a meal. All closed when i returned from the hospital at 9pm No staff around. The double bed was 2 singles pushed together. The bedding was soiled and also the towels. The hotel smelt very foisty ##### Tina Stayed 1 night in Dec 2024 ### 2/10 Terrible #### Verified traveller Mar 28, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Got ripped off from the hotel! The place is old, but not an issue. But the sheets weren't really clean and found a pubic hairs on my pillow. I slept in my day clothes. The facilities had free parking. I parked and asked reception during check in if that's the right place to park and they advice me yes. After return home from my business trip, I get a parking ticket from the hotel. I provided my receipts and prove I actually stayed there but yet they still insist to charge me with debt collection. Two night stay was 140 pounds. The fine is 170 pounds, and with Eurocar admin charge 45 pounds. After repeated chasing with Eurocar & Hotels.com they still refuse to waive the amount. Want to get ripped off, this is a good place to start. ![](https://a.travel-assets.com/ugc/hotel-reviews/75F20709CF5CB9D4A6E193665319B80BBF2C096D1743186767429.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Jan 2025 ### 4/10 Poor #### Mr S A J Jan 23, 2025 Disliked: Property conditions & facilities, room comfort Very poor. Bedroom did not have plug in sink, hairdryer, chair in bedroom, toilet roll holder. Lighting dreadful in room and no way to turn lights on or off without getting out of bed and walking to the door. No way of adjusting temperature in room. ##### Mr S A J Stayed 1 night in Jan 2025 ### 2/10 Terrible #### Callum Feb 19, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Awful We had two rooms and it was one of the worst experiences I have ever had in a hotel. Had to be moved multiple times because tv didn’t work. Then the new room had hairs all over the bed. Faeces on the bath towel and for some reason around the window. It felt extremely unsafe and was confirmed the council are also housing people there. The windows wouldn’t close. Because of the cleanliness I couldn’t even have a tea I’m the morning and had to stand there for an hour naked drip drying because of the towels were covered in faeces. Hotel confirmed this was disgusting and would refund. but now no one is taking accountability and I still don’t have the refund. ![Towels that have obviously been used to replace toilet roll](https://a.travel-assets.com/ugc/hotel-reviews/4FBE32C7A4922CE1C3EFE41ECCA55D2DF0A2D43D1739874940231.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4FBE32C7A4922CE1C3EFE41ECCA55D2DF0A2D43D1739874940145.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3CA985CD902ACDD4470B72023DA9C914AB0BC3861739874939760.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/EA1E5BBF4B8398E3A27E3CCD94841CF973C7A9231739874941518.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Callum Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Lucy Jun 13, 2025 ##### Lucy Stayed 1 night in May 2025 ### 10/10 Excellent #### deborah Jun 12, 2025 ##### deborah Stayed 1 night in Jun 2025 ## 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