Longs Vacation Packages

Although the property and room was nice, the communication is garbage. We had no linens for the sofa bed after being specific that we needed to use it. I called that night and did not get a response until the following day. In the papers they give upon check in it specifically states that we can request a late check out. I requested it and i was told they do not do that anymore. I have stayed at this property for over 20 years. Since Wyndham has bought it, the communication is terrible

I appreciated the on site amenities, the cleanliness of the hotel and the super friendly, helpful and professional staff members. Shopping, restaurants and entertainment were nearby enough. I did not like that my stay was from Sunday and I extended through the following Sunday and housekeeping only cleaned my room on the Monday, not even to refresh owels, take out trash or give clean glasses. Since I spent the majority of my stay outside of my room I believe that should not have been the case. I was disappointed the the indoor hot tub wasn't warm And the sauna was broken. But overall the pros outweighed the cons. And I'm looking forward to booking with them again as opposed to another facility. I should have asked if they have a loyalty program.

Clean, and all employees are helpful

Best Experience I’ve Had Staying At A Hotel!

The people were wonderful and the rooms exceeded expectations!