2 outdoor pools, open 10:00 AM to 5:00 PM, cabanas (surcharge)
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Reviews of The Mirage Hotel & Casino

4.5 out of 5
The Mirage Hotel & Casino
3400 Las Vegas Blvd S, Las Vegas, NV

Reviews

8.4

Very good

Rating 10 - Excellent. 7903 out of 15234 reviews" "
Rating 8 - Good. 3972 out of 15234 reviews" "
Rating 6 - Okay. 1714 out of 15234 reviews" "
Rating 4 - Poor. 859 out of 15234 reviews" "
Rating 2 - Terrible. 786 out of 15234 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, pool was amazing but better stay while you can because it will be shutting down in a couple months. Shutting down to become a Hard Rock hotel and casino.
Stayed 5 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back.

10/10 Excellent

Monique

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful
Stayed 5 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back.

10/10 Excellent

Daisy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely gorgeous. Make sure to see it before they close in July
Stayed 5 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back.

6/10 Okay

Marc-Andre

Business traveller
A bit outdated. Had to complain for 2 full days and 2 nights and had to speak to over 10 people before they agreed to switch rooms. The original one had this bad humming sound that kept me awake. After speaking to engineering they told me it was an electrical humming coming from the mechanical room at least 4-5 doors down. That same room had an awful plumbing sound when other units were emptying their bath or taking shower some vibrations in the shower pipe. I paid a bit extra for the Resort Tower room to get a better view (24-25 th floor). Those apparently have nicer/larger bathroom and are supposed to be renovated. My original room had a “nice” view overlooking the highway, the parking and the train tracks … and yes, those trains blow their horns at night when crossing the city. So beware, if you’re a light sleeper like me. The second room they gave had no issues and overlooked the strip. I believe this hotel was purchase by the Hard Rock Group so expect loud rock music blasting on the main floor (Casino section) even in the morning. The bottom line: conveniently located on the strip, inexpensive vs other surrounding hotels but a bit outdated. Once I was able to get to a manager, everything was settle to my satisfaction but I can’t get over the fact that I had to waste so much energy to just switch room in a hotel that big and with that much turnover. I would book there again because of the price and cross my fingers for a good room and in the Resort Tower/suites.
Stayed 6 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

6/10 Okay

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secure.
Stayed 2 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

2/10 Terrible

Gabor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive af
Stayed 1 night in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

2/10 Terrible

Jeff

Travelled with group
Disliked: Staff & service, property conditions & facilities
awful service. no TV service. maintenance came. rebooted service. stopped working within 10 minutes. next day door keys didn't work. got new keys. still didn't work. housekeeping tried her master key. still didn't work. she called maintenance. 45 minutes later we were still waiting for someone to show up. I was sitting on the floor with a laundry bag filled with ice. I also needed to get into the room to take my insulin shot. another 30 minutes goes by. A security guy finally shows up. 15 minutes later the door is opened remotely. we are told to pack up. we are being moved to another room. 30 minutes later, security and the 2 of us are still waiting for keys to the new room. It is now 4:30pm. we are going to The Sphere. We would like to clean up. have a relaxed, nice dinner and then walk over to The Sphere at 6pm. doors open at 6:30pm. concert starts at 7:30pm. we finally get keys, go in. bathroom faucet leaks and tv says no service! It is a good thing The Mirage is closing voluntarily. with this level of service, knowing I needed an insulin shot as well as to lay down, elevate and ice my leg, (knee reconstruction), and the lack of concern for a quests medical needs is appalling. But, as your staff demonstrated, you clearly don't give a damn. I can't imagine the response if I went into diabetic shock. Leave me lay on the floor for close to another 2 hours?
Stayed 3 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

10/10 Excellent

Jacqui

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The maids were amazing and on top of everything! Thank you for making it feel special.
Stayed 5 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back.

10/10 Excellent

Steven Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!
Stayed 1 night in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back.

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room. And the food, though overpriced, was delicious.
Stayed 4 nights in Apr 2024
Response from AJ Guest Experience Dept. on May 23, 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

2/10 Terrible

Min Young

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Shower head in our room was broken. No one came to check even though we called the front desk multiple times.
Stayed 1 night in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

10/10 Excellent

Dr David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back.

2/10 Terrible

Dale

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

10/10 Excellent

Michael, Newburgh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best on the Strip value, EVER!
Stayed 3 nights in Feb 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back.

4/10 Poor

Jaeho

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Too much waiting for check in. Many people waiting for the check in but only few staff are working for check in. Waited more than an hour for check in.
Stayed 1 night in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

10/10 Excellent

Benton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lady named Daisy in reception was excellent, very helpful and did an upgrade when my room was not ready!
Stayed 1 night in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

6/10 Okay

Vishal

Business traveller
Overall it’s a good property but the walk to outside through casino smells Smokey unlike many near by who’s casino floor doesn't smell smokey.
Stayed 4 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

4/10 Poor

Abdulmonem

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location, felt safe
Stayed 2 nights in Apr 2024
Response from AJ Guest Experience Dept. on May 23, 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

10/10 Excellent

Leslie Ann

Liked: Cleanliness
It was close to many restaurants and the sphere and high roller ride
Stayed 4 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back.

10/10 Excellent

Elizabeth, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room service
Stayed 3 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back.

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Clean beautiful garden's, nice pool.
Stayed 4 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

6/10 Okay

laura

Liked: Staff & service
All good.
Stayed 2 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

4/10 Poor

Donald

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
It is closing so no repairs are being done spent about 25 minutes getting ice including getting locked in a starway.
Stayed 4 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back.

10/10 Excellent

denis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back.

8/10 Good

Nelson

Travelled with group
Liked: Cleanliness, staff & service, amenities
Pool and main floor were great. Rooms were a bit dated. AC worked in the room but not great. Could tell a noticeable difference in temperature walking into the hallway. Even opened door a couple times to let the cooler air in. Location couldn’t be better though. Makes walking to the Venetian and Sphere super easy. Did hear this place is shutting down in a couple months though so if you’re dying to get out there you’d better hurry!
Stayed 3 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

10/10 Excellent

waheed, Princeton Junction, NJ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back.

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love my stay
Stayed 1 night in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

8/10 Good

Vijaychander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 1 night in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back.

6/10 Okay

Maciej

Travelled with group
Liked: Staff & service, amenities
Ok
Stayed 1 night in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

10/10 Excellent

Senta, Studio City

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Contrary to all the very poor reviews, the Mirage was wonderful!!! I read so many bad reviews regarding the Mirage that said since it was closing next month, the staff and everything was terrible. I was prepared for the worst (and was only staying there for the reasonable cost and the proximity to the Sphere) but it ended up being fantastic. Beautiful hotel, clean, excellent facilities, good restaurants and bars, competent friendly staff and an awesome pool. We rented a cabana and though pricey, it was so worth it (but chairs by the pool would be fine too!!). I don’t understand why they have to demolish such a nice hotel—it’s a shame. If you are staying here in the next month or so, don’t worry—it’s great.
Stayed 4 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

8/10 Good

Stephanie J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The parking was a bit far from our room. And we had to wait in a long line to check in. Also was surprised they wanted to charge for parking when other nice places on the strip don’t? Other than that our stay was enjoyable
Stayed 1 night in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location and rooms were comfortable and safe We had a great stay!
Stayed 3 nights in Mar 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

10/10 Excellent

Anthony Brian

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I loved everything about the property with the exception of the employees you had working at the gelato counter yesterday 5/19 around 11:30. The entire weekend I planned to wait until I was leaving to enjoy a scoop of gelato. With bags in hand before the Lyft was called we approached the counter. There wer 2-3 flavors that I could have chosen so my intent was to sample them to make sure my 1 scoop was the right choice. There was no one else at the counter time so I ask for a sample of the peanut butter. As soon as I said that, the women takes a deep breath, says something to the other employee standing there doing nothing and says something in another language. She then proceeds to tell me, just 1 please. Long story short, I left the building without any gelato and with a bad taste in my mouth about your facility. This employee needs to be fired or at the very least, trained on customer service. She is a detriment to your establishment
Stayed 2 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

8/10 Good

Richmond, Franklin Park

Good
Stayed 4 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

10/10 Excellent

Chris

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great mid-range hotel in Las Vegas! Going to miss the Mirage! Check in desk lacked appropriate number of staff, as check-in lines were continuously long. Room cleaning was excellent! Restaurants were top-notch! Rooms were quite comfortable and clean. Loved the atmosphere throughout the hotel!
Stayed 5 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

2/10 Terrible

Ihor Mykhaylovich

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was using the pool and buying drinks and paying everything at the same time with credit card , after leaving hotel , the last day the gives me balance of 600!$ saying that I was putting everything on room balance , which is a had all the checks , they removed those money form receipt , after I left next day , they charge me those money from credits card I was using over there , and no one gives back your deposits money !!!!
Stayed 7 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed her multiple times and have always had a great experience. Clean, nice, friendly staff, great gelato downstairs and coffee. 5 stars.
Stayed 2 nights in Feb 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

6/10 Okay

Gunther Josef

Stayed 5 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay. Glad that we stayed there before they closed the property. It was a little dated but still very nice. The hotel staff was very friendly and accommodating. Adnan at the front desk went out of his way to get me moved to the room I originally booked.
Stayed 3 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

10/10 Excellent

Michele Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge and bell desk were very helpful
Stayed 3 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

8/10 Good

Kathleen

Liked: Amenities, property conditions & facilities
I love staying at the Iconic Mirage. It had everything we needed for our overnight stay. I gave 4 stars only because it’s closing in July and the carpet upkeep was lacking and the bath soaps not adequate. Otherwise great stay👍
Stayed 1 night in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

8/10 Good

David

Liked: Cleanliness, staff & service
About to close
Stayed 3 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

4/10 Poor

Enrique

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

6/10 Okay

Michael

Liked: Staff & service
Disliked: Cleanliness
Wouldn’t go back. Bathroom tub was filthy. Sink and shower were slow to drain. Pool was nice but closed at 6pm
Stayed 4 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

2/10 Terrible

Brian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We saw two cockroaches in our room. Very disgusting.
Stayed 1 night in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.