2 outdoor pools, pool umbrellas, sun loungers
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Reviews of La Quinta Sarapiqui Lodge

3 out of 5
La Quinta Sarapiqui Lodge
12 KM Oeste de Puerto Viejo de Sarapiqui, La Virgen, Heredia

Reviews

8.8

Excellent

Rating 10 - Excellent. 25 out of 38 reviews" "
Rating 8 - Good. 7 out of 38 reviews" "
Rating 6 - Okay. 3 out of 38 reviews" "
Rating 4 - Poor. 1 out of 38 reviews" "
Rating 2 - Terrible. 2 out of 38 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Narayan

Liked: Amenities
There was a heavy rain on that day (26th April '24) Power went off. There was an outage for 2 plus hours. The lady staff at the reception desk dint know when the power wd be back. ( No surprise!) We cd see several small 'refillable- liquid -contained- glass lights ' were lit in the reception desk, bar and dining hall. ( Are these the best alternatives for Solar powered lanterns !!?) However, the guests rooms were left to be in dark. When we asked for a Manager to whom we can escalate this issue, reception desk gave a helpless reply.. No such person it seems ! Just wondering, is this Hotel not having a system of Power back ups for rooms ?!! Thank God, the power came after 2 hours. Otherwise we wd have been sweating through out the night. " The best Management practice is the one, which should be shown at the time of Crisis ' We dint see any of that kind there !!
Stayed 1 night in Apr 2024
Response from Andres on May 10, 2024
Greetings Narayan, Thank you for your feedback. We are sorry to hear your experience at our place was not as expected. Electricity supply is normally not an issue around our area. When power outages occur, we provide candles and rechargable lights to our guests to overcome the waiting period. Best, Andres Co-Owner

10/10 Excellent

Stefan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I loved that they feed bananas and fruit to the birds daily. The grounds were amazing to see wildlife, humming birds, butterflies, bats, frogs and caiman. The rooms come with your own patio, this was a nice touch as were the hammocks. We can't wait stay here the next time we visit Sarapiqui Costa Rica.
Stayed 2 nights in Feb 2024
Response from Andres on Apr 2, 2024
Dear Stefan, Thank you for your feedback. We are happy to know you enjoyed all the amazing flora and fauna around our lodge. We look forward to hosting you again sometime soon in the nearby future. Best, AndresCo-Owner

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you want to do some birding, enjoy peaceful walks in nature, and relax the afternoon in a hammock listening to the birds. Our room was clean and spacious and the staff is so helpful and friendly. I would recommend this to anyone going to the Sarapiqui area in Costa Rica.
Response from Andres on Apr 2, 2024
Dear Diana, Thank you for staying with us. We truly appreciate your feedback. It is a pleasure to know you enjoyed your stay at our lodge. Best, AndresCo-Owner

10/10 Excellent

Andres, SAN JOSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, nice location . Great natural environment
Stayed 1 night in Feb 2024
Response from Andres on Apr 2, 2024
Greetings Andres, Thank you for your feedback. We will continue to work hard on the best possible version of our place. Best, AndresCo-Owner

10/10 Excellent

Wilma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property needs toilet and shower renovation. Foods same old same old. The only main highlight here is their bird feeder thats been established since they opened and if you are first time birdwatcher this is a nice place to see alot of diff. tanagers and even have 3 chachalacas this time.
Stayed 1 night in Jan 2024
Response from Andres, Co-Owner on Jan 30, 2024
Hello Wilma, Thank you for you feedback. Our place is under constant renovation, we will continue to work hard on improving our lodge to provide the best possible version to future costumers. Best, AndresCo-Owner

2/10 Terrible

Tara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay somewhere else
We have been in Costa Rica for two weeks and this was the worst place we have stayed. The bugs are so bad you may get carried away by them. The rooms are old and dilapidated. We didn’t feel comfortable showering. For the price we paid there are WAY better places to stay in CR. No internet in the rooms. Too many bugs to sit outside and enjoy the scenery (I promise there are plenty of beautiful places to stay in CR where the bugs are not that bad… this place is a breeding ground for mosquitos). They charge you $10 USD per person for a breakfast buffet… the worst we have seen. All other places we stayed the breakfast was free and WAY better. $8 USD for a beer? Come on! Stay somewhere else! Mold in the bathrooms Uncomfortable beds No wife Tons of bugs Horrible food Extremely overpriced
Stayed 1 night in Nov 2023
Response from Andres, Co-Owner on Nov 10, 2023
Morning Tara, Thank you for your feedback, it is always important for us. We are sorry to hear our lodge did not fullfilled your expectations. Indeed, we are immersed in the forest and mosquitos are one of our main guests. Regarding, wifi we are currently finishing installation process to offer this service in all of our rooms. Lastly, beers at the lodge are 4 USDLS not 8. I can assure we will continue to work hard on improving our grounds to offer the best possible version of our lodge for future costumers. Best,

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing place, wish we had stayed longer. Watching hummingbirds from our terrace, a sloth by the pool, tree frogs, lovely food and friendly staff too.
Stayed 1 night in Aug 2023
Response from Andres on Aug 12, 2023
Dear Angela, Thank you for your feedback. We are very happy to know you enjoyed your stay at our lodge. Best, AndresCo-Owner

10/10 Excellent

Yvonne

Stayed 2 nights in Jul 2023
Response from Andres J on Aug 3, 2023
Dear Yvoone, Thank you for your feedback. It was a pleasure hosting you. Best,

10/10 Excellent

Gemma

Stayed 2 nights in Jul 2023
Response from andres on Jul 12, 2023
Dear Gemma, Thank you for your feedback. We are very happy to know you enjoyed your stay at our lodge. Best, Andres Co Owner

2/10 Terrible

Steven

Stayed 2 nights in Apr 2023
Response from Beatriz Gamez/Owner on Apr 10, 2023
Greetings !I hope this note finds you very well.We wouldn't find valid your review if you have never stayed with us.I am resending the messages that we have had and reconfirming that even when we were authorized to charge you for your no show reservation, we did not.Best wishes,History :When you received our automatic message of asking for your feedback of the stay, you sent your message claiming that why we were charging you if you never stayed with us. So we sent you the following:Good evening,Please excuse the message. The message is sent automatically to our guests for feedback.You did not arrive but the reservation was active so the system sent the message.We have not charge you even when you did not cancel your reservation and we had the room empty that night.We sent a cancellation request through Expedia with no penalty. In fact, the information of your credit card was not accurate so it is impossible that you have been charged by us.ThanksBeatriz GamezOwner

6/10 Okay

Rita

Liked: Cleanliness, staff & service
Great place for bird watching.
The area is beautiful and if you like to watch the birds, the place is set up for that. The restaurant is good and reasonably priced the breakfast buffet is complimentary. Overall, the place is very clean. The very large property is somewhat unkempt. New bedlinens and towels would be helpful. Rooms are dated and a little interior sprucing up would be nice
Stayed 1 night in Jan 2023
Response from Andres J on Feb 3, 2023
Dear Rita, Thank you for your feedback. Indeed, flora and fauna are our main highlight, we are happy to know you enjoyed these. Our infraestructure is under constant renovation, in order to provide our best possible version to our visitors. Best,

10/10 Excellent

Sunita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful . They were willing to arrange transportation and in general very accommodating to the guests .
Response from Andres J on Jan 9, 2023
Dear Sunita, Thank you for your feedback. We are happy to know you enjoyed our grounds and service. Looking forward to hosting you again in the nearby future.Best, Andres JCo-Owner

10/10 Excellent

Denise

Liked: Cleanliness, staff & service
Wonderful place!
Stayed 1 night in Dec 2022
Response from Andres on Dec 24, 2022
Dear Denise, Thank you for your feedback. We are glad to know you enjoyed your stay at our lodge. Best, Andres Co-Owner

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so relaxing and quaint. Open air and full of nature!
Stayed 1 night in Dec 2022
Response from Andres J on Dec 21, 2022
Thank you very much for your feedback. We are glad to know you enjoyed our lodge and the amazing flora and fauna around us!Best,

8/10 Good

Tom

Liked: Cleanliness, staff & service
Decent ecolodge in the Sarapiqui Valley
La Quinta Sarapiqui Lodge is a good base to explore the valley (ideal if looking to spend the day white-water rafting nearby). The staff was friendly and attentive. The lodge is located by a small river away from the main road making it a peaceful place to stay. The facilities are a little dated (more so than the pictures suggest) and could do with some modernisation and extra maintenance. The food offered on site was rather basic and we ate better in sodas for cheaper.
Stayed 1 night in Jan 2022
Response from Andrés Jenkins on Feb 9, 2022
Dear Tom, Thank you for your feedback, it is very important for us. We work very hard everyday to offer the best possible version of our lodge to our visitors. Best, Andrés Jenkins

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little pricey
Stayed 1 night in Jan 2022
Response from AndresJ on Jan 24, 2022
Dear Cesar, Thank you for your feeback, it is very important for us. We will continue to work on the best possible version of our lodge for future clients. Best, Andrés Jenkins Co-owner

10/10 Excellent

Daniel

Stayed 2 nights in Dec 2021
Response from Andres Jenkins on Jan 6, 2022
Thank you for your feedback. It was a pleasure hosting you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and facilities were great. The staff went above and beyond with help locally. Helped me with a call to San Jose to make changes there and really went out of their way to make my stay perfect. The rooms had the most beautiful views of the river and jungle. I would certainly stay there again!
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderfu in every wayl; the only fault was the poor bed that needs changing.
Stayed 5 nights in May 2019
Response from AndresJenkins on Jun 26, 2019
Dear Anonymous, Thank you for your feedback, we are sorry to know we did not hear about this during your stay. We could have worked to improve your inconformity during your stay. Looking forward to hosting you again, Andres Jenkins Co-Owner

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with terrific staff service.
The facility was terrific; the overall cleanliness was superb! Staff was super-helpful in all matters. The A/C in our first room was faulty and we were switched ASAP. The staff even moved our suitcases/belongings. We had a great river view, literally below our balcony. Food was good to excellent. Bird feeders were great for photo ops and were kept full throughout the day. Only downside to stay (5 nights) was the presence of large number of children on 1 night. Noisy! To the credit of the chaperones, the kids were in bed, lights off, at 10:00 PM, but the tranquility of the evening was lessened.
Stayed 5 nights in May 2019
Response from AndresJenkins on Jun 26, 2019
Dear James, For us at La Quinta it was a pleasure hosting you, and we very much appreciate your feedback. We are glad to know you enjoyed our grounds and all the amazing wildlife that surrounds us. This season comes with some students studying abroad during their summertime. Looking forward to hosting you again, Andres Co-Owner

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Wildlife and butterfly house on property. River view rooms were a plus.
Stayed 1 night in Feb 2019
Response from Andrés on Feb 26, 2019
Dear Anonymous, At La Quinta it is always a pleasure hosting our clients. We are glad to know you enjoyed wildlife and our facilites. We will keep on working on a better version of ourselves for future clients. Best, Andrés

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable hotel, only complaint is no wi-fi in room and breakfast not included in room rate and costs $12.
Stayed 1 night in Dec 2018
Response from Andres Jenkins on Dec 27, 2018
Mr. Anonymous, At La Quinta we truly appreciatte your feedback. Our lodge concept is to provide an experience aside from the real world and inmerse in the tropics, this is why our wifi access is limited. Furthermore, we are very happy to know you enjoyed our grounds and what Sarapiqui has to offer. Hopefully we can host you again sometime soon in the nearby future. Best, Andres Co-owner

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable country inn ideal for birdwatchers
Comfortable and affordable accomodations for exploring the Sarapiqui area. Birdwatching right on the property and La Selva Biological Station and other adventure experiences close by. Much cheaper than the nonairconditioned rooms at Selva Verde Lodge and personal touches by the staff made us feel truly welcome.
Response from Andres Jenkins on Apr 10, 2018
Dear Steve, For us all at La Quinta it is a pleasure to know you enjoyed our grounds and mainly, Sarapiqui. We hope to host you sometime again, sometime soon in the nearby future. Best, Andres Co-Owner

10/10 Excellent

Jose, Cartago

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy tranquilo rodeado de mucha naturaleza, todo muy ordenado y limpio, la mayoria de las habitaciones son muy bonitas.
Stayed 1 night in Mar 2024
Response from Andres on Apr 2, 2024
Hola Jose, Estamos muy complacidos de haberle recibido y de saber que su estadia con nosotros fue placentera. Esperamos poder volver a atenderle prontamente.Saludos,Andres

4/10 Poor

Kirsten

Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Andres on Apr 2, 2024
Hola Kirsten, Thank you for your feedback. It is a pity to know your stay with us did not fulfilled your expectations. We will continue to work hard on the best possible version of our place for future costumers. Best,AndresCo-Owner

10/10 Excellent

Josee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beau séjour au lodge la Quinta Sarapiqui
Lodge dans un superbe endroit, tranquille où tout est aménagé pour y observer la faune et la flore. Matelas confortables, air climatisé. Belle piscine. Très grand jardin où on peut se promener et observer oiseaux, toucan, grenouilles, paresseux,… eau froide dans la douche.
Stayed 2 nights in Aug 2023
Response from Andres on Aug 12, 2023
Dear Josee, Thank you for your feedback. We are glad to know you enjoyed our ground and the exuberant flora and fauna around us. Our hot water is produced by solar water heaters. Best, AndresCo-Owner

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un ambiente familiar, respetan la naturaleza y el serivicio fue bastante bueno.
Stayed 1 night in Jan 2023
Response from Andres J on Jan 25, 2023
Hola Paulo, Muchas gracias por su retroalimentación. Ha sido un placer atenderle y estamos felices de saber que su experiencia con nosotros fue grata.

10/10 Excellent

Kurt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Unterkunft mit TOP Personal, das immer sehr freundlich und hilsbereit ist. Zudem ist die Kaffee Bar echt der Hammer
Stayed 1 night in Aug 2022
Response from Aj on Aug 23, 2022
Hello!!Thank you very much for your feedback. We are glad to know you enjoyed our grounds and all the amazing flora and fauna around us.Best, Andrés JenkinsCo-Owner

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities
necesita dotar loas baños duchas con agarraderas para personas ancianas como yo pues es peligroso caerse todo lo demas excelente hotel para extranjeros y gringos los costarricenses no existen en ese hotel
Stayed 2 nights in Apr 2022
Response from Andrés Jenkins on May 18, 2022
Hola Fernando, Muchas gracias por su retroalimentación, es muy importante para nosotros. De hecho si contamos con habitaciones con esta infraestructura, cuando nos lo hacen saber con mucho gusto podemos facilitarle lo necesario siempre y cuando este a nuestro alcance. Saludos,

8/10 Good

Fernando Alvarado

Stayed 2 nights in Apr 2022

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birdy bar
Dépaysement total agréable passage
Stayed 1 night in Nov 2021
Response from Andres Jenkins/Co-owner on Nov 30, 2021
Dear Birdy bar, Thank you for your feedback. We look forward to hosting you again sometime soon in the nearby future. Best,

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2021

10/10 Excellent

FERNANDA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from AndresJenkins on Feb 26, 2020
Dear Fernanda, Thank you very much for your feedback. This is very important for us. We look forward to hosting you again in the nearby future. Best regards, Andrés Jenkins Co-Owner

8/10 Good

Anne

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2019
Response from Andres on Mar 21, 2019
Thank you

6/10 Okay

Koji

Liked: Staff & service
自然志向向けのロッジ
カリブ海側の森の中にあるロッジ。敷地内にカイマン（ワニの一種）が生息していたり、フィーダーに野鳥がやってきたり、自然志向の人向き。部屋は狭く、なにより照明が暗いため、荷物の出し入れに苦労した。食事は朝食、夕食ともにビュッフェスタイルで、味は標準以上だった。スタッフがやや無愛想。チェックアウトが6時以降でないとできないのが不便。
Stayed 1 night in Feb 2019
Response from Andres on Feb 19, 2019
Hello Mr. 自然志向向けのロッジ, For us at La Quinta it was a pleasure hosting you and we appreciate very much your feedback. We will continue working on a better version of ourselves. Best regards, Andres.

10/10 Excellent

GERARDO

Liked: Cleanliness, property conditions & facilities, room comfort
LUGAR DE RELAJACION Y DESCANSO
Lugar apto para descansar, para relajarse y escuchar los sonidos del bosque alrededor.
Response from Andres Jenkins on May 4, 2018
Buenas tardes, En La Quinta estamos muy contentos de saber que su estadía con nosotros fue placentera. Esperamos poder srevirles de nuevo en el futuro cercano. Saludos, Andres