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WIFI in the room is not working. Not acceptable for this level of room price. For Business it is not convinient.
Jonathan
Stayed 1 night in May 2024
Response from simone on May 13, 2024
DEAR SIR WE ARE SORRY FOR THE INCONVENIENCE THAT YOU HAVE WITH A WIFI, BUT DURING YOUR STAY BUT NON ONE GUEST HAS BEEN REPORTED TO US THIS TYPE OF PROBLEM BEST REGARDS
10/10 Excellent
Jose Enrique, miami
Travelled with family
Apr 13, 2024
Location
Jose Enrique
Stayed 1 night in Apr 2024
Response from simone on Apr 20, 2024
dear Jose thank you very much for your good feedbackwe hope to welcome you again in the futurebest regards
The hotel had a view of the harbor, with walkability to both the harbor and for shopping and restaurants. Also an easy walk to the train station. Everything was clean and modern.
The staff was super helpful, the location is great near the historic center with lots of shops and great restaurants. Parking is very convenient as well as access to the central train station. Will definitely stay there gain on my next trip.
flavio
Stayed 2 nights in Mar 2024
Response from simone on Mar 5, 2024
Dear FlavioThank you so much for your comment and we hope to have you again as our guestBest regards
Great Location / Walkable to various shopping and restaurants. Close to the boardwalk and Sea. Great on site restaurant with beautiful sea views. Rooms clean, new and renovated. Highly recommend.
Yogi
Stayed 2 nights in Jan 2024
Response from simone on Jan 16, 2024
dear Yogithank you very much for your commentwe hope to see you againbest regards
La recepcionista es muy grosera cuando se trata de algún problema… el estacionamiento que anuncian tener no existe y te dan un boleto que no sirve… acabas pagando 30 euros por noche
Jorge Armando
Stayed 2 nights in Mar 2024
Response from simone on Mar 14, 2024
kind jorgeWe are sorry to read that you did not receive a welcome as you imagined but usually the staff at the reception are used to dealing with many people who compliment us on how the staff welcomes guests.regarding the parking it doesn't work as you described. on all websites it is specified that we have an agreement with an underground car park near the hotel and it costs 12 per day. in fact you paid 12 for 1 day of parking and not 30 as per your reviewKind regards
Ho soggiornato una notte all Nh Hotel di La Spezia.
Bell’albergo, la camera superior vista mare molto carina ma l’ho trovata un po’ piccola.
Il bagno bellissimo, peccato fosse senza finestra e senza estrattore.
La colazione a buffet strepitosa, spazia dal salato al dolce con ottima qualità.
Giovanna
Stayed 1 night in Jan 2024
Response from simone on Jan 27, 2024
Gentile Giovannagrazie per la sua recensione e con l'occasione ci auguriamo di ospitarla nuovamente cordiali saluti
03 dias inesquecíveis em La Spezia. Nos hospedar no NH foi o diferencial. Desde o 1º contato por fone não tivemos dúvidas que o NH seria uma hospedagem especial. Quando perguntamos da localização do hotel até o estação de trem foi uma resposta tão bonita que não tivemos dúvidas e fechamos 2 noites e prorrogamos para mais 1 noite, de tão especial que foi. Queremos voltar e com muita alegria recomendamos essa hospedagem.
Nanci Neiva
Stayed 2 nights in Nov 2023
Response from SIMONE on Dec 8, 2023
DEAR NANCITHANK YOU FOR YOUR COMMNET AND WE HOPE TO SEE YOU IN THE FUTURE BEST REGARDS
Todo bien, muy comodo y bien ubicado, solo que el hotel no contaba aun con calefacción y ya hacia bastante frio. Anuncian en la pagina que cuentan con estacionamiento, pero en realidad hay que estacionarse en la calle y pagar parkimetro.
Eduardo
Stayed 2 nights in Nov 2023
Response from simone on Dec 9, 2023
Dear EduardoThanks for your comment.we have a period after daylight saving time and before autumn where we have the heat off. and depend on weather conditions. if a sunny day is warm. if a rainy day it's cold.for parking it is written on our website and also in others that we have parking near the hotel it is not possible to book and it costs 12.00 for 24 hoursbest regards