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Sunway Pyramid Hotel East

2.5 star property

Choose dates to view prices

Photo gallery for Sunway Pyramid Hotel East

Exterior
Pool
Exterior
Room
Lobby
Sunway Pyramid Hotel East, near the Sunway Pyramid Convention Centre, offers excitement and relaxation. Guests can dance at the nightclub, swim in the outdoor pool, and dine at the on-site restaurant. Daily housekeeping ensures a fresh, comfortable stay at this upscale property.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Restaurant

Room options

Check availability for these dates

Tonight

Sep. 6 - Sep. 7
Check availability for tonight Sep. 6 - Sep. 7

Tomorrow

Sep. 7 - Sep. 8
Check availability for tomorrow Sep. 7 - Sep. 8

View all photos for Superior West (New Hotel)

Superior West (New Hotel)

Superior West (New Hotel)

  • 388 sq ft
  • City view
  • Sleeps 4

View all photos for Superior Park View West (New Hotel)

Room

Superior Park View West (New Hotel)

  • 388 sq ft
  • Park view
  • Sleeps 4

View all photos for Superior Executive West (New Hotel)

Superior Executive West (New Hotel)

Superior Executive West (New Hotel)

  • 388 sq ft
  • City view
  • Sleeps 4

View all photos for Superior Executive Park View West (New Hotel)

Superior Executive Park View West (New Hotel)

Superior Executive Park View West (New Hotel)

  • 388 sq ft
  • Park view
  • Sleeps 4

View all photos for Superior Executive East- Couple's Escapade

Room

Superior Executive East- Couple's Escapade

  • 388 sq ft
  • City view
  • Sleeps 2

View all photos for Superior Executive East

Room

Superior Executive East

  • 388 sq ft
  • City view
  • Sleeps 4

View all photos for Superior East

Superior East

Superior East

  • 388 sq ft
  • City view
  • Sleeps 4
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About the area

Map
Persiaran Lagoon, Bandar Sunway, Petaling Jaya, Selangor, 47500

Property amenities

Parking and transportation

  • Self parking on site (surcharge)

Food and drink

  • Breakfast available for a fee
  • A restaurant

Things to do

  • Nightclub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 26 floors
  • Smoking not allowed

Room amenities

More

  • Phone

Policies

Property payment types

Important information

Property is also known as

Sunway Pyramid Hotel East Petaling Jaya
Sunway Pyramid East Petaling Jaya
Sunway Pyramid East
Sunway Pyramid Petaling Jaya
Sunway Pyramid Hotel East Hotel
Sunway Pyramid Hotel East Petaling Jaya
Sunway Pyramid Hotel East Hotel Petaling Jaya

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Sunway Pyramid Hotel East Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 115 out of 453 reviews
Rating 8 - Good. 199 out of 453 reviews
Rating 6 - Okay. 86 out of 453 reviews
Rating 4 - Poor. 36 out of 453 reviews
Rating 2 - Terrible. 17 out of 453 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Takki, Japan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

予約が管理されていない

予約しているのに予約が無いと言われ、部屋に入るのに6時間。こちらのミスもなく、ただホテル側の管理の問題。Expediaも、まったく連絡取れずであてにならない。二度と、Expediaもこのホテルも使わない。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

쇼핑몰 인접 호텔

쇼핑몰과 인접해서 여기저기 구경하기 좋지만, 미드밸리 쇼핑몰이 훨 나아요. 새로 만든 호텔이라지만 저녁 부페두 없고 목욕 가운, 욕조 없어서 아쉽습니다. 조식 나쁘지 고 직원들 친절합니다

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice hotel. But East Hotel is renovating now. You have to the West Hotel reception now.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

ま, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ロビーがわかりづらい

タクシー運転手に降ろされた場所からかなり歩いた。工事中でモールに直結してなかった。レストランがもうすぐできるようだった。部屋が広くキレイ。Wi-Fiが使えて良かった。朝食も美味しかった。

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Andy

Liked: Cleanliness

8/10 Good

Wing Ying , Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The café is spacious. It would be very nice if other Chinese and Malaysian dishes are available for dinners.

6/10 Okay

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

kam wa

Disliked: Cleanliness, room comfort

8/10 Good

MASTURA

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Greg, San Diego, California

Disliked: Staff & service, room comfort

Disappointing, strange experience

**NO VIP AMENITIES**This hotel advertises that it is an Expedia VIP hotel but it does not recognize that status upon check-in. The hotel is brand new and construction is not finished. This is not indicated on the site. The pool was not open yet and the connection to the mall area is not complete. Getting in/out of the hotel is challenging due to the construction. Taxis have a difficult time finding the hotel and the hotel staff will not help you to find a taxi that operates on the meter. They will try to convince you that the only cabs available are a group of silver "hotel" vans who's rates are 4-5x the legal, local metered fares. This is a common scam at the lower grade hotels in Kuala Lumpur and a major reason why tourists continue to rate Malaysia as "corrupt". The rooms are brand new but poorly finished. My room had a consistent leak in the bathroom ceiling and pipes in the wall that would literally scream at random times every night. They were loud enough to wake me and keep me awake. The hotel made no attempt to fix the problem and only offered to move me after 3 nights of complaining (my last night at 1am). I made 2 requests to speak with a manager regarding the falsely advertised Expedia VIP status and the taxi scam situations but both times was told that there was no manager on duty and that one would contact me later in the day. That never happened. This was a consistently strange and disappointing experience.

8/10 Good

talal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

HASSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

CATHERINE

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Lee, Singapore

Liked: Cleanliness, staff & service

Tower west. Soft launch.

Was given tower west though was specificed tower east. Would have been more helpful and save our time if information was given earlier. Some renovation was still in progress and the swimming pool was not ready. To make up for it, hotel provided transport service for guests to go to the resort for swim. Nice gesture but can be more initiated though .

8/10 Good

Angela

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Siew Chai, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sunway West Tower

West tower is the new hotel that located near to the entrance to the theme park. Hotels.com gave me wrong hotel stating East tower that caused me to drive around searching for it. Hotel is new and the passage way to the mall is still under construction. Room is spacious and with park view it is quiet. Bathroom is big with natural light, which is rare for hotel. Door man is friendly and breakfast is good.

8/10 Good

Emilio, Mexico City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel cerca de Shopping y Restaurantes

El hotel en general es bueno y el personal muy atento, las instalaciones son prácticamente nuevas y el desayuno basto y para elegir. Lo único que en lo personal no puedo decir que es bueno es le internet en las habitaciones, funciona para ocio pero para trabajar si vas de negocios es muy lento. En general recomendable por que esta en una excelente area salir y caminar.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Rohaizat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sunway Pyramid

Great stay at the hotel BUT was inform wrongly on the hotel venue. Email confirmation saying East tower but actual was at West Tower. We were made to load and unload our luggages back again and walk to the west tower

8/10 Good

Piero, Miami Florida USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

KL near Resort area- good palce to stay

It was a nice place to stay just 20 minutes from KL and big mall right beside with lots of restaurants. The hotel is brand new only 2 weeks old so no issues with rooms.

6/10 Okay

Kai Fung, Hong kong

Disliked: Staff & service, property conditions & facilities
Noisy at night as the soundproof is poor. The room and facilities are aged, great shopping mall and theme park fir relaxing

10/10 Excellent

Suvieyanni, Medan - Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Good