Grand Hotel

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Luxury
5.0 star property
8.4

Very good

Luxury boutique hotel in the city center

Located close to Main Market Square and Wawel Castle, Grand Hotel provides an attached winery, an art gallery on site, and shopping on site. Active travelers can enjoy cycling at this hotel. For some rest and relaxation, visit the sauna, and indulge in a sports massage, a manicure/pedicure, or a facial. The on-site restaurant offers breakfast. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as a library and dry cleaning/laundry services.

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Business Room

A hotel room with a bed, a nightstand with lamps, a chair, a small bookshelf, and a window with curtains.

Business Room

8.0 out of 10
Very good
(1 review)
  • 150 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Classic Double or Twin Room

A hotel room with a bed, a round table with a vase of flowers, a lamp, and a nightstand with a phone.

Classic Double or Twin Room

8.2 out of 10
Very good
(10 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Deluxe Double Room

A hotel room with a bed, a table with glasses and bottles, a chair, and a lamp.

Deluxe Double Room

8.4 out of 10
Very good
(10 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Executive Apartment

Two children jumping on a bed in a room with a framed picture on the wall and a vase with flowers on the nightstand.

Executive Apartment

  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment

A hotel room with a bed, bedside lamps, a desk with a lamp, a television, and a dining area with chairs and a table.

Deluxe Apartment

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room with Courtyard View

Room

Double Room with Courtyard View

  • 160 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Palace Suite

A formal dining room with a round table, chairs, and a chandelier.

Palace Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
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About the area

Located in Kraków Old Town, a neighborhood in Kraków, Grand Hotel is near a train station and near a boardwalk/promenade. Wawel Castle and Wieliczka Salt Mine are notable landmarks, and travelers looking to shop may want to visit Main Market Square. International Cultural Centre and Jordan Park are also worth visiting. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like skydiving, cave exploring, and ecotours nearby. Visit our Kraków travel guide
Map
Slawkowska 5-7, Kraków, Lesser Poland, 31-014

What's nearby

  • A historic square with a prominent church, a market building, and a well-lit street.
    Main Market Square
    2 min walk - 0.2 km
  • A park with a paved walkway lined with benches and trees.
    Planty Park
    2 min walk - 0.2 km
  • A historic square with a prominent clock tower and a large building with arches and domes.
    Cloth Hall
    3 min walk - 0.3 km
  • A bustling square with a prominent church tower, a statue, and surrounding historic buildings.
    St. Mary's Basilica
    5 min walk - 0.4 km
  • A historic brick building with multiple towers and a central courtyard.
    Kraków Barbican
    6 min walk - 0.6 km

Getting around

  • Sanktuarium Bożego Miłosierdzia Tram Stop
    9 min drive
  • Kraków Główny Station
    19 min walk
  • John Paul II - Balice Airport (KRK)
    35 min drive

Restaurants

  • Gościnna Chata
    1 min walk
  • Morskie Oko
    1 min walk
  • Free Pub
    1 min walk
  • Café Camelot
    1 min walk
  • AntyCafe
    1 min walk

About this property

Grand Hotel

  • Luxury boutique hotel in the city center
  • Located close to Main Market Square and Wawel Castle, Grand Hotel provides an attached winery, an art gallery on site, and shopping on site. Active travelers can enjoy cycling at this hotel. For some rest and relaxation, visit the sauna, and indulge in a sports massage, a manicure/pedicure, or a facial. The on-site restaurant offers breakfast. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as a library and dry cleaning/laundry services.
  • Additional perks include:
    • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
    • A roundtrip airport shuttle (surcharge), a ballroom, and a computer station
    • Wedding services, ATM/banking services, and 8 meeting rooms
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 64 individually furnished rooms offer comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
  • Extra amenities include:
    • Bathtubs, free toiletries, and hair dryers
    • Wardrobes/closets, electric kettles, and heating

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Frequently asked questions

Is Grand Hotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a fee of PLN 100 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Grand Hotel?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Grand Hotel on Nov 22, 2026 start from CA $163, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for PLN 180 per day. Limited spots are available.

What time is check-in at Grand Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Grand Hotel?

Check-out is at noon.

Does Grand Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 160 per vehicle applies.

Where is Grand Hotel located?

Located in Kraków Old Town, this luxury hotel is steps from Florianska Street and Main Market Square. Historical Museum of Krakow and Royal Road are just steps away. Kraków Główny Station is 19 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Hotel Reviews

8.4

Very good

9.0

Cleanliness

9.4

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 351 out of 795 reviews
Rating 8 - Good. 262 out of 795 reviews
Rating 6 - Okay. 124 out of 795 reviews
Rating 4 - Poor. 45 out of 795 reviews
Rating 2 - Terrible. 13 out of 795 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good service, tasty food.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying in the Grand Hotel in beautiful Krakow. Nice room, very helpful staff, and excellent breakfast. Location was super!
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing historical place, in the heart of the Old town everything is walking distance, very nice and helpful staff!
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Fabulous hotel. So welcoming and rooms were very comfortable. Breakfast was fresh and tasty
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beautiful building, good breakfasts. But our electricity fused 3 times and we were given a less pleasant rroom.
Stayed 3 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Fridge in room didn't work. Air con was a little temperamental. Room was nice and clean. Hotel lovely, if a little quiet.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay, location perfect. Not too noisy considering how close to the square we were. Would certainly recommend it
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel. The location. The rooms. The amenities. The staff. Above and beyond. We had so much fun and loved the location so much.
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance to all attractions, shops, and restaurants. Parking access on site very tight and limited. Breakfast was great. Rooms could stand updating.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Very good and to stay and near most of attraction. But when every time we come back to room we can smell carpet odors, moisture smell.
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The room size was perfect for a six night stay, room enough for 2 people to move about. Old world charming. Very convenient to the square in Old Town although loud outside on the weekend but it wouldn’t stop me from staying there again!. Staff were helpful.
Stayed 7 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location. Breakfast was delicious with a lot of choices. There was a small gym with older equipment. Blackout curtains would have been appreciated. Overall a great choice
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas trip to Krakpw

We had a lovely trip, the hotel was beautiful and in such a great location for the Christmas Market. We were extremely lucky that we had snow ! The room was spacious and had everything that that you would require. The breakfast that was included in the price was delicious, again had a lot of choice. We highly recommend , would definitely return
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Europe Trip Oct 2023

We had a lovely time staying in this hotel/palace. Description of palace is only appreciated once you see the inside of this place. Grand interiors with amazing corridors, our room had an incredibly high ceiling with equally high window, double entrance doors. It was well set out with plenty of surface areas and cupboard space. Room, bathroom and entire hotel was clean. Breakfast buffet was plentiful and tasty. Staff were ever present, always helpful but not intrusive. English was not a problem at all. Location was excellent. Highly recommend Tradycyjne Polskie Smaki Restaurant across the road for Pirogis.
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

I brought my 8 year old niece for a weekend shopping trip. Grand is always safe. I must say that I found the butler and the man at the front desk to be very friendly. The hotel did not seem full and was very dark, both in the reception and restaurant. The room was clean and large, but only hot water in the shower and not in the sink. Since we had two nights here, I thought it should have been addressed as soon as I pointed this out the first night. I can live with that, but it's still strange that it wasn't fixed.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Hotel was wonderful. The people who worked there were kind and did their best to accommodate us. Very professional, very helpful. My experience is a little different as I am slightly physically disabled; I walk with a cane and have limited mobility. It never occurred to me to reserve a handicap accessible room and that was my mistake. The bathtub was very tall and it was difficult for me to step into it. When I asked for a different room with not so tall of a tub I was told that all the rooms had the same tub. They offered me a stepstool and a bathmat and that did help somewhat along with having my daughter help me in and out of the tub. I was impressed with the staff doing their best to help resolve this issue and how quickly they acted. When I did ask about changing to their accessible room, it was already booked. The room was beautiful and spacious; we had two twin beds and a daybed/couch, along with two comfortable chairs with a tall ceiling. Our room was cleaned daily and we had fresh towels each day too. Everyone we spoke with who worked at the hotel was professional and helpful and kind. Thank you Grand Hotel for your outstanding service and kindness.
Stayed 5 nights in Dec 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities
The breakfast (pay extra) was very good and the staff at breakfast was great. However we booked a room for 2 adults and 2 children - 4 person. We got to the room and it had a queen bed and a twin sofa (does not open up, just a single person sofa). I tried to call front desk / the phone did not work. I went down and said this is a 3-person room. The front desk person said (no, it’s a pullout 2 person sofa). I go upstairs and check with my husband and no, it’s a twin. Go back downstairs- at this point the front desk says - yes, you are right, it’s a twin. I asked for an extra bed rollaway. They say it will be brought up. I return from being around city with kids, no bed and they tell me sorry, we don’t have any and the manager said it’s ok for us to cuddle with one of our kids!!! What does this mean?!!! We are tired so I say, ok, will it be available tomorrow and the front desk assures me yes. Tomorrow is the same exact story. I paid a good money for the hotel and they never apologized or reimbursed me for the hassle. Really lousy service, the worst I experienced in Poland where all other places were great. I am giving it 2 stars because of breakfast which was very good.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff provided exceptional service. Great location, wonderful breakfast, and comfortable accommodations. I would highly recommend this hotel.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Cute historic hotel with pleasant staff. However, I would not consider this a 5 star hotel. Very few amenities (no conditioner even!) and no room service available Sunday (it was pouring rain outside and would have much preferred to stay in). No turndown service which is a small detail, but still something that is common in 5 star hotels.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You cannot legally get to the hotel by car. the closest parking is 0.5 miles from the hotel.
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, well situated about 100m from the old town square. Room was ideal but getting in and out of the bath/shower was difficult. Shower itself was fantastic. Breakfast was substantial and good and the staff would get eggs freshly made to your liking.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stuff. Duty manger Isabella was very helpful and helped us with our requests in very professional manner. Breakfast was good. There is sauna on top floor integrated into gym section. Excellent location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Bra
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Grand Hotel is Grand

Wonderful classic, historic hotel.
Stayed 4 nights in Nov 2023