Title: H15 Palace, a Luxury Collection Hotel, Krakow - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=52545974&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # H15 Palace, a Luxury Collection Hotel, Krakow Travelers find a palatial escape in Kraków's historic center with a rejuvenating indoor pool and spa treatments to enhance their Polish getaway ## Photo gallery for H15 Palace, a Luxury Collection Hotel, Krakow ![View from property - H15 Palace, a Luxury Collection Hotel, Krakow (Kraków)](https://images.trvl-media.com/lodging/53000000/52550000/52546000/52545974/fa756b1d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hypo-allergenic bedding, down comforters, minibar, in-room safe - H15 Palace, a Luxury Collection Hotel, Krakow (Kraków)](https://images.trvl-media.com/lodging/53000000/52550000/52546000/52545974/80d9bcf2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - H15 Palace, a Luxury Collection Hotel, Krakow (Kraków)](https://images.trvl-media.com/lodging/53000000/52550000/52546000/52545974/68068c96.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, open 7:00 AM to 10:00 PM, sun loungers - H15 Palace, a Luxury Collection Hotel, Krakow (Kraków)](https://images.trvl-media.com/lodging/53000000/52550000/52546000/52545974/541e81f4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - H15 Palace, a Luxury Collection Hotel, Krakow (Kraków)](https://images.trvl-media.com/lodging/53000000/52550000/52546000/52545974/b095343e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel H15 Luxury Palace - Destigo Hotels, in Kraków's Old Town, offers a peaceful retreat. Guests can book body treatments at H15 SPA, swim in the indoor pool, and use WiFi to plan their adventures. Visitors consistently praise the attentive staff and well-maintained property. VIP Access ## Reviews 9.8 Exceptional ## Popular amenities - Pet friendly - Free WiFi - Restaurant - Air conditioning VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Feb. 4 - Feb. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=52545974&PinnedHotelID=52545974&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=52545974&PinnedHotelID=52545974&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 5 - Feb. 6](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=52545974&PinnedHotelID=52545974&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=52545974&PinnedHotelID=52545974&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=52545974&PinnedHotelID=52545974&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=52545974&PinnedHotelID=52545974&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 13 - Feb. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=52545974&PinnedHotelID=52545974&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=52545974&PinnedHotelID=52545974&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 5 of 5 rooms ### View all photos for Junior Suite, 2 Twin Beds ![Junior Suite, 2 Single Beds](https://images.trvl-media.com/lodging/53000000/52550000/52546000/52545974/36ce0f46.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Twin Beds ### Highlights Soundproofed Individually decorated Air conditioning Free cribs/infant beds Dining table Smart TV Hypo-allergenic bedding Down duvet - 1 bedroom - Sleeps 3 - 2 Twin Beds ### View all photos for Junior Suite, 1 King Bed ![Junior Suite, 1 King Bed](https://images.trvl-media.com/lodging/53000000/52550000/52546000/52545974/09dae1a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed 10.0 Exceptional 3 reviews ### Highlights Soundproofed Individually decorated Air conditioning Free cribs/infant beds Dining table Smart TV Hypo-allergenic bedding Down duvet - Sleeps 3 - 1 King Bed ### View all photos for Classic Room, 1 King Bed ![Classic Room, 1 King Bed](https://images.trvl-media.com/lodging/53000000/52550000/52546000/52545974/fbea22fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 King Bed ### Highlights Soundproofed Individually decorated Air conditioning Free cribs/infant beds Dining table Smart TV Hypo-allergenic bedding Down duvet - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed ![Suite, 1 King Bed](https://images.trvl-media.com/lodging/53000000/52550000/52546000/52545974/bdcd8cb5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed ### Highlights Soundproofed Individually decorated Air conditioning Free cribs/infant beds Dining table Smart TV Hypo-allergenic bedding Down duvet - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Classic Room, 2 Twin Beds ![Classic Room, 2 Single Beds](https://images.trvl-media.com/lodging/53000000/52550000/52546000/52545974/804ac05b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Twin Beds ### Highlights Soundproofed Individually decorated Air conditioning Free cribs/infant beds Dining table Smart TV Hypo-allergenic bedding Blackout drapes/curtains - 1 bedroom - Sleeps 2 - 2 Twin Beds ## You may also like Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/34000000/33340000/33339600/33339543/818e6685_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Balthazar Design Hotel Kraków Old Town - Spa - Free WiFi - Restaurant - Air conditioning 9.8 Exceptional 677 reviews CA $233 CA $252 total includes taxes & fees Mar 5 - Mar 6 [](https://www.expedia.ca/Krakow-Hotels-Balthazar-Design-Hotel.h33339543.Hotel-Information?chkin=2026-3-5&chkout=2026-3-6&rm1=a2®ionId=6035306&destination=Kraków (and vicinity)&destType=MARKET&latLong=50.06057,19.93763&searchId=5f4b1d14-f8c8-423f-b379-daf91940fef3&top_cur=CAD) Ad ![Lobby](https://images.trvl-media.com/lodging/10000000/9030000/9027400/9027396/f1ccc3c6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Krakow Airport Balice - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 1,003 reviews CA $172 CA $186 total includes taxes & fees Feb 21 - Feb 22 [](https://www.expedia.ca/Krakow-Hotels-Hilton-Garden-Inn-Krakow-Airport.h9027396.Hotel-Information?chkin=2026-2-21&chkout=2026-2-22&rm1=a2®ionId=6035306&destination=Kraków (and vicinity)&destType=MARKET&latLong=50.06057,19.93763&searchId=5f4b1d14-f8c8-423f-b379-daf91940fef3&top_cur=CAD) Ad ![Room amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1070000/1060300/1060262/6776b8a2_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Grand Krakow Kraków City Centre - Pool - Spa - Pet friendly - Free WiFi 9.4 Exceptional 1,000 reviews CA $195 CA $210 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Krakow-Hotels-Sheraton-Grand-Krakow.h1060262.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=6035306&destination=Kraków (and vicinity)&destType=MARKET&latLong=50.06057,19.93763&searchId=5f4b1d14-f8c8-423f-b379-daf91940fef3&top_cur=CAD) Ad ![Indoor pool, sun loungers](https://images.trvl-media.com/lodging/19000000/18440000/18436300/18436288/5f686923.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Wyndham Grand Krakow Old Town Kraków Old Town - Pool - Hot tub - Spa - Pet friendly 9.6 Exceptional 1,000 reviews CA $240 CA $259 total includes taxes & fees Feb 11 - Feb 12 [](https://www.expedia.ca/Krakow-Hotels-Hotel-Unicus-Palace.h18436288.Hotel-Information?chkin=2026-2-11&chkout=2026-2-12&rm1=a2®ionId=6035306&destination=Kraków (and vicinity)&destType=MARKET&latLong=50.06057,19.93763&searchId=5f4b1d14-f8c8-423f-b379-daf91940fef3&top_cur=CAD) Ad ![Front of property](https://images.trvl-media.com/lodging/1000000/550000/541900/541802/8c52f234.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel H15 Francuski Old Town - Destigo Hotels Kraków Old Town - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 432 reviews CA $195 CA $211 total includes taxes & fees Feb 5 - Feb 6 [](https://www.expedia.ca/Krakow-Hotels-Hotel-H15-Francuski-Old-Town-Destigo-Hotels.h541802.Hotel-Information?chkin=2026-2-5&chkout=2026-2-6&rm1=a2®ionId=6035306&destination=Kraków (and vicinity)&destType=MARKET&latLong=50.06057,19.93763&searchId=5f4b1d14-f8c8-423f-b379-daf91940fef3&top_cur=CAD) Ad ![Alfresco dining, serves lunch and dinner](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/93000000/92140000/92139800/92139765/w5000h4163x0y3-a60ba1cd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Stradom House, Autograph Collection Kraków City Centre - Pool - Spa - Pet friendly - Free WiFi 9.6 Exceptional 124 reviews CA $246 CA $266 total includes taxes & fees Feb 11 - Feb 12 [](https://www.expedia.ca/Krakow-Hotels-Stradom-House.h92139765.Hotel-Information?chkin=2026-2-11&chkout=2026-2-12&rm1=a2®ionId=6035306&destination=Kraków (and vicinity)&destType=MARKET&latLong=50.06057,19.93763&searchId=5f4b1d14-f8c8-423f-b379-daf91940fef3&top_cur=CAD) Ad ![Restaurant](https://images.trvl-media.com/lodging/15000000/14620000/14619700/14619678/eac8c955.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mercure Krakow Stare Miasto (Old Town) Kraków City Centre - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 1,000 reviews CA $129 CA $139 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Krakow-Hotels-Mercure-Krakow-Stare-Miasto.h14619678.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=6035306&destination=Kraków (and vicinity)&destType=MARKET&latLong=50.06057,19.93763&searchId=5f4b1d14-f8c8-423f-b379-daf91940fef3&top_cur=CAD) Ad ![Reception](https://images.trvl-media.com/lodging/98000000/97200000/97190900/97190892/f06f7782.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Unicus Palace Old Town - Destigo Hotels Kraków Old Town - Pet friendly - Free WiFi - Air conditioning - Breakfast available 9.6 Exceptional 248 reviews CA $176 CA $190 total includes taxes & fees Feb 25 - Feb 26 [](https://www.expedia.ca/Krakow-Hotels-Hotel-Unicus-Palace.h97190892.Hotel-Information?chkin=2026-2-25&chkout=2026-2-26&rm1=a2®ionId=6035306&destination=Kraków (and vicinity)&destType=MARKET&latLong=50.06057,19.93763&searchId=5f4b1d14-f8c8-423f-b379-daf91940fef3&top_cur=CAD) Ad ![Front of property - evening/night](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/79000000/78200000/78193200/78193179/3c9f26f0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Place Krakow Krowodrza - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 228 reviews CA $89 CA $96 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Krakow-Hotels-Hyatt-Place-Krakow.h78193179.Hotel-Information?chkin=2026-2-15&chkout=2026-2-16&rm1=a2®ionId=6035306&destination=Kraków (and vicinity)&destType=MARKET&latLong=50.06057,19.93763&searchId=5f4b1d14-f8c8-423f-b379-daf91940fef3&top_cur=CAD) Ad ![Dining](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/114000000/113670000/113661500/113661479/8004c560_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Experior Boutique - Destigo Hotels Kraków Old Town - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 40 reviews CA $151 CA $163 total includes taxes & fees Feb 19 - Feb 20 [](https://www.expedia.ca/Krakow-Hotels-Hotel-Experior-Boutique-Destigo-Hotels.h113661479.Hotel-Information?chkin=2026-2-19&chkout=2026-2-20&rm1=a2®ionId=6035306&destination=Kraków (and vicinity)&destType=MARKET&latLong=50.06057,19.93763&searchId=5f4b1d14-f8c8-423f-b379-daf91940fef3&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKrakow-Hotels-H15-Palace-Hotel.h52545974.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKrakow-Hotels-H15-Palace-Hotel.h52545974.Hotel-Information) ## About the area Located in Kraków Old Town, a neighborhood in Kraków, H15 Palace, a Luxury Collection Hotel, Krakow is near a train station and near a boardwalk/promenade. Wawel Castle and Oskar Schindler Factory are notable landmarks, and travelers looking to shop may want to visit Main Market Square. Aquarium and Natural History Museum and Park Wodny are also worth visiting. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours and mountain biking nearby. [Visit our Kraków travel guide](https://www.expedia.ca/Krakow.dx6035306) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.06434%2C19.93959&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cODSBmbUukc10AlyZ1JrNvzNUyI=) ul. Sw. Jana 15, Kraków, 31-017 ### What's nearby - ![Planty Park which includes a castle and heritage architecture](https://images.trvl-media.com/place/6066533/7f7e6b57-5993-47dc-b114-1936df6dae52.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Planty Park 1 min walk \- 0.2 km - ![General view of Wawel Castle in sunny day. Residency located in central Kraków, Poland. For centuries residence of kings and the symbol of Polish statehood.](https://images.trvl-media.com/place/6156358/8b38efaa-a496-443f-8cb1-0ea13025117a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Royal Road 2 min walk \- 0.2 km - ![Main Market Square showing outdoor eating](https://images.trvl-media.com/place/6066483/bbc29ecb-bcdd-4fca-afc3-b58f67630c6b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Main Market Square 3 min walk \- 0.3 km - ![St. Mary\'s Basilica featuring street scenes, a square or plaza and a statue or sculpture](https://images.trvl-media.com/place/6066485/9fdcf697-53ba-4fcf-99a8-a6d9a02f7121.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) St. Mary's Basilica 5 min walk \- 0.4 km - ![Cloth Hall featuring heritage elements, a city and a square or plaza](https://images.trvl-media.com/place/6066487/123d7b03-878b-4100-aaea-2650a404fc30.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cloth Hall 5 min walk \- 0.4 km ### Getting around - Sanktuarium Bożego Miłosierdzia Tram Stop 10 min drive - Kraków Główny Station 16 min walk - John Paul II - Balice Airport (KRK) 37 min drive ### Restaurants - Trattoria Degusti 2 min walk - KFC 2 min walk - Karmello Chocolatier 3 min walk - Pijalnia Wódki i Piwa 3 min walk - Lindo Bar 2 min walk ## About this property ### H15 Palace, a Luxury Collection Hotel, Krakow Luxury hotel near Main Market Square Located close to Wawel Castle, H15 Palace, a Luxury Collection Hotel, Krakow provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Indulge in a massage, a body scrub, and a facial at the onsite spa. Free in-room WiFi is available to all guests, along with a gym and conference space. Additional perks include: - An indoor pool along with sun loungers - Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and access to a nearby indoor pool - Luggage storage, bicycle parking, and smoke-free premises - Meeting rooms, concierge services, and massage treatment rooms - Guest reviews give top marks for the helpful staff and first-rate property condition Room features All 70 individually decorated rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes. Extra conveniences in all rooms include: - Hypo-allergenic bedding, down comforters, and free cribs/infant beds - Bathrooms with heated floors and rainfall showers - 49-inch Smart TVs with satellite channels - Wardrobes/closets, LED light bulbs, and electric kettles ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/3000000/2040000/2034900/2034801/03f09fdd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Saski Krakow, Curio Collection by Hilton Kraków Old Town - Pool - Spa - Pet friendly - Free WiFi 9.8 Exceptional 380 reviews CA $255 CA $276 total includes taxes & fees Feb 11 - Feb 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=2034801&PinnedHotelID=2034801&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, sun loungers](https://images.trvl-media.com/lodging/19000000/18440000/18436300/18436288/5f686923.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Grand Krakow Old Town Kraków Old Town - Pool - 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Mar 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=33339543&PinnedHotelID=33339543&HadPinnedHotel=true®ionId=-1&adults=2) ![2 indoor pools](https://images.trvl-media.com/lodging/2000000/1560000/1559000/1558964/6ae8e2a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Stary Kraków Old Town - Pool - Spa - Pet friendly - Free WiFi 9.4 Exceptional 833 reviews CA $256 CA $277 total includes taxes & fees Feb 16 - Feb 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=1558964&PinnedHotelID=1558964&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, Turkish bath, body treatments, hydrotherapy, hot stone massages](https://images.trvl-media.com/lodging/2000000/1560000/1551500/1551423/f6aaf61d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Pod Roza Kraków Old Town - Spa - Pet friendly - Free WiFi - Restaurant 9.6 Exceptional 195 reviews CA $235 CA $254 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=1551423&PinnedHotelID=1551423&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/2000000/1150000/1145100/1145058/w1997h2500x3y0-6c5f4bd7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Copernicus Kraków Old Town - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Offsite parking available (PLN 150 per day) - 24-hour roundtrip airport shuttle (surcharge) ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: PLN 180 for adults and PLN 90 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Things to do - Bicycle storage - Bicycle tours - Full-service spa - Gym - Indoor pool - Indoor pool (guest access) - Sauna ### Family friendly - Dining table - In-room crib - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance ### Business services - 1,184 square feet of conference space - Meeting rooms ### Outdoors - Pool loungers ### Full-service spa - 2 treatment rooms - Body scrubs - Couples treatment rooms - Facials - Hot tub - Massage - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Visual alarms in hallways - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - At least 80% lighting from LEDs - Banquet hall - Biodegradable drinking straws available - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Free crib - Hypo-allergenic bedding ### Bathroom - Bathrobes - Bathtub or shower - Free toiletries - Hair dryer - Heated bathroom floor - Private bathroom - Rainfall showerhead - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 49-inch smart TV with satellite channels ### Food and drink - Coffee/tea maker - Dining table - Electric kettle - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Desk - Eco-friendly toiletries - Electrical adapters - Energy-saving switches in guestrooms - Free local calls - Free long-distance calls - Heating (climate-controlled) - Individual decor - Iron/ironing board - Laptop workspace - LED lighting - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of PLN 200 per pet, per day, plus a one-time cleaning fee of PLN 540 Service animals are welcome, and are exempt from fees Up to 22 lbs per pet Pets cannot be left unattended Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately PLN 180 for adults and PLN 90 for children - Airport shuttle fee: PLN 170 per vehicle (one-way, maximum occupancy 3) - Nearby parking fee: PLN 150 per day (656 ft away) - Pet fee: PLN 200 per pet, per day plus PLN 540 one-time cleaning fee - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property uses eco-friendly cleaning products Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention Pool access available from 7:00 AM to 10:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Children under 14 years old are not allowed in the spa without adult supervision ### Property is also known as H15 Palace Hotel Hotel H15 Luxury Palace H15 Destigo Hotels Krakow Hotel H15 Luxury Palace Destigo Hotels Hotel H15 Luxury Palace - Destigo Hotels Hotel Hotel H15 Luxury Palace - Destigo Hotels Kraków Hotel H15 Luxury Palace - Destigo Hotels Hotel Kraków ## Frequently asked questions ### Does H15 Palace, a Luxury Collection Hotel, Krakow have a pool? ### How much does it cost to stay at H15 Palace, a Luxury Collection Hotel, Krakow? ### Is H15 Palace, a Luxury Collection Hotel, Krakow pet-friendly? ### What time is check-in at H15 Palace, a Luxury Collection Hotel, Krakow? ### What time is check-out at H15 Palace, a Luxury Collection Hotel, Krakow? ### Does H15 Palace, a Luxury Collection Hotel, Krakow provide a shuttle to the airport? ### Where is H15 Palace, a Luxury Collection Hotel, Krakow located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## H15 Palace, a Luxury Collection Hotel, Krakow Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 10 Cleanliness ### 9.8 Amenities ### 9.8 Staff & service ### 10 Property conditions & facilities 10 - Excellent 457 8 - Good 36 6 - Okay 13 4 - Poor 2 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### Vanessa Jan 24, 2026 Liked: Cleanliness, amenities, property conditions & facilities Beautiful hotel Great location Stunning room Helpful staff Do not hesitate to book this hotel You will not regret it Simply perfect ❤️ ##### Vanessa Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Galena-Alixia Nov 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities Spotless, friendly staff, excellent facilities ##### Galena-Alixia Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Andrea Suzanne Dec 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Haven of peace in a super central location. Staff could not have been more helpful. The room was imaginatively and luxuriously appointed. The food was very good too. All in all a splendid place to stay when visiting Krakow. ##### Andrea Suzanne Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Beverley Dec 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities First Class Historic Hotel with terrific service & facilities! The staff were the finest I have encountered & nothing was too much trouble. The room was superb & the bed excellent. Our Bathroom was bigger than some bedrooms we have been given! Cannot recommend enough! ![](https://a.travel-assets.com/ugc/hotel-reviews/f6b6baa8-f800-413b-abff-e84909c25c3f-1765630171184.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/09b49bc4-5394-4246-9a07-d30e061399c1-1765630190267.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1f4ad6fe-baa8-4f27-831e-5c73ee4a9054-1765630206737.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ef24ca6b-b55b-4998-ab52-ab73ae6173f3-1765630193123.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Beverley Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Maria Sep 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was clean, beautiful, modern and in a great location, but what made it even better was the truly outstanding service of every employee. Would definitely stay there again! ##### Maria Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Steven Sep 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect! Beautiful hotel. Fantastic staff. We’ll stay here again without hesitation upon returning to Krakow ##### Steven Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### John Aug 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel in a great location. Employees went out of their way to be accomodating. ##### John Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Borja Apr 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel on a perfect location ##### Borja Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Rita Mar 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice hotel in a convenient location. ##### Rita Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Manuel Jun 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is very well maintain. Staff was very helpful. The breakfast was amazing. ##### Manuel Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Elizabeth Mar 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful hotel, perfect location short walk down a quiet street to the main square and next to a fabulous museum. Lovely breakfast and spa facilities. ##### Elizabeth Stayed 2 nights in Feb 2025 ### 8/10 Good #### Linda Jun 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Close walk to the Old Town. Concierge gave excellent restaurant recommendations. ##### Linda Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Michal Sep 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel. The staff was nice and helpful, only some things were too complicated (payment and claiming the malfunction of switches and lights in the bathroom). But overall great. ##### Michal Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Charlotte May 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel! We had an excellent stay: hotel was clean, staff very helpful, and the spa and facilities were great. The location was ideal, just a short walk to the main square but further enough away for it to be quiet at night. Would highly recommend. ##### Charlotte Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Marie Mar 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were friendly. Breakfast was nice. ##### Marie Stayed 3 nights in Mar 2025 ### 8/10 Good #### Brett Dec 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very happy good location highly recommended ##### Brett Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Verified traveller Apr 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We had a wonderful stay. Outstanding service. Perfect location and within walking distance to most of the attractions in Krakow Oldtown. ##### Verified traveller Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Ash Nov 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel .. right next to the old market sq The spa facilities were excellent The breakfast was of high quality ![](https://a.travel-assets.com/ugc/hotel-reviews/12F0C2DB6647F99B7B86A0DB909379A2D5FB183F1732345726384.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2D4CCA59EC503FC39A457087D18560B2251BD5CF1732345726871.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F476DB5BE248121BDDBFD471BFD547BA5EFE8BC61732345726986.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ash Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Winfield Jul 19, 2025 Liked: Staff & service, amenities, property conditions & facilities What did I like ? Everything. Incredible staff. Beautiful room. Walk easily to the entire city center. Fantastic hotel in a fantastic city. ##### Winfield Stayed 2 nights in Jul 2025 ### 8/10 Good #### Armik Sep 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a very good hotel because it is in a good location and has good services and amenities. ##### Armik Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Judith May 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A beautiful hotel that is a blend of old world charm and modern amenities. The staff is warm and welcoming without exception. I would plan another visit to Krakow just for the pleasure of staying here again. ##### Judith Stayed 1 night in May 2025 ### 10/10 Excellent #### Stephane May 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed at the H15 palace for 3 nights. Great location with easy access to town square, shopping etc. Train station is a 10 minute walk. The hotel was recently renovated. Our bathroom was super nice! Really enjoyed our stay. ##### Stephane Stayed 3 nights in May 2025 ### 10/10 Excellent #### Martin Feb 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Superb location, staff were all friendly, helpful and entirely professional. Room and facilities excellent. Had a great stay, would definitely stay again and recommend to everyone. One of the best hotels we’ve every visited. ##### Martin Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Dominik Mar 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quality place in heart of Krakow Its very nicely located quality hotel. Quiet, clean and with amazing staff. You can enjoy SPA, good food, classical interior and Krakow Old Town just behind the door. ##### Dominik Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Osian Oct 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic Hotel. Luxurious, great location, wonderful breakfast and excellent staff. Do not hesitate to stay here if you're visiting Krakow. ##### Osian Stayed 3 nights in Oct 2024 ## Expedia's Latest Trends ### Hotels > [Cracowdays](https://www.expedia.ca/Krakow-Hotels-Cracowdays.h1852211.Hotel-Information) > > [ParkHotel Lyson](https://www.expedia.ca/Andrychow-Hotels-ParkHotel-Lyson.h105249157.Hotel-Information) > > [Cracovia Hotel](https://www.expedia.ca/Krakow-Hotels-Cracovia-Hotel.h90878077.Hotel-Information) > > [Old Town Premium Apartments](https://www.expedia.ca/Krakow-Hotels-Old-Town-Premium-Apartments.h29288057.Hotel-Information) > > [ Park Inn by Radisson Krakow](https://www.expedia.ca/Krakow-Hotels-Park-Inn-By-Radisson.h2570268.Hotel-Information) > > [Résidence Tournet](https://www.expedia.ca/Krakow-Hotels-Residence-Tournet.h2535203.Hotel-Information) > > [Art of Serenity](https://www.expedia.ca/Krakow-Hotels-Art-Of-Serenity.h39458508.Hotel-Information) > > [Hotels in Tallinn](https://www.expedia.ca/Tallinn-Hotels.d6056755.Travel-Guide-Hotels) > > [Hotels in Quezon City](https://www.expedia.ca/Quezon-City-Hotels.d9741.Travel-Guide-Hotels) > > [Hotels with Free Airport Shuttle in Jersey City](https://www.expedia.ca/Jersey-City-Hotels-Hotels-With-Free-Airport-Shuttle.0-0-d6023404-tHotelswithFreeAirportShuttle.Travel-Guide-Filter-Hotels) > > [Angel Plaza Apartments](https://www.expedia.ca/Krakow-Hotels-Angel-Plaza-Apartments.h6118047.Hotel-Information) > > [Hotels near Turtle Bay Beach](https://www.expedia.ca/Turtle-Bay-Beach-Hotels.0-l553248621532634407-0.Travel-Guide-Filter-Hotels) > > [Crystal Suites Chez Helena](https://www.expedia.ca/Krakow-Hotels-Crystal-Suites-Chez-Helena.h4993144.Hotel-Information) > > [Hotel Estera](https://www.expedia.ca/Krakow-Hotels-Hotel-Estera.h57867136.Hotel-Information) > > [Vistula Boutique Exclusive Apartments](https://www.expedia.ca/Krakow-Hotels-Vistula-Boutique-Exclusive-Apartments.h23523673.Hotel-Information) > > [Nobilton Hotel](https://www.expedia.ca/Krakow-Hotels-Nobilton-Hotel.h982619.Hotel-Information) > > [Adults Only Resorts & Hotels in Myrtle Beach](https://www.expedia.ca/Myrtle-Beach-Hotels-Adults-Only-Resorts.0-0-d601685-tAdultsOnlyResorts.Travel-Guide-Filter-Hotels) > > [CONRAD Comfort Hotel\*\*\*\*](https://www.expedia.ca/Krakow-Hotels-Conrad-Comfort.h83823864.Hotel-Information) > > [Old Town Residence BIS](https://www.expedia.ca/Krakow-Hotels-Old-Town-Residence-BIS.h16885074.Hotel-Information) ### Flights > [Flights from Mississauga (YYZ) to Suðurnesjabær (KEF)](https://www.expedia.ca/lp/flights/yyz/kef/toronto-to-reykjavik) > > [Flights from Grote Berg (CUR) to Mississauga (YYZ)](https://www.expedia.ca/lp/flights/cur/yyz/willemstad-to-toronto) > > [Flights from San Luis Talpa (SAL) to Guatemala City (GUA)](https://www.expedia.ca/lp/flights/sal/gua/san-salvador-to-guatemala-city) > > [Flights from Ho Chi Minh City (SGN) to Sa Khu (HKT)](https://www.expedia.ca/lp/flights/sgn/hkt/ho-chi-minh-city-to-phuket) > > [Flights from Philadelphia (PHL) to Detroit (DTW)](https://www.expedia.ca/lp/flights/phl/dtw/philadelphia-to-detroit) > > [Flights from summerside airport](https://www.expedia.ca/lp/airports/ysu/flights-from-summerside-airport) ### Activities ### Packages