Title: H15 Palace, a Luxury Collection Hotel, Krakow - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=1908&destination=Krak%C3%B3w%2C+Lesser+Poland+Voivodeship%2C+Poland&selected=52545974&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # H15 Palace, a Luxury Collection Hotel, Krakow Travelers find a palatial escape in Kraków's historic center with a rejuvenating indoor pool and spa treatments to enhance their Polish getaway ## Photo gallery for H15 Palace, a Luxury Collection Hotel, Krakow ![View from property - H15 Palace, a Luxury Collection Hotel, Krakow (Kraków)](https://images.trvl-media.com/lodging/53000000/52550000/52546000/52545974/fa756b1d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant - H15 Palace, a Luxury Collection Hotel, Krakow (Kraków)](https://images.trvl-media.com/lodging/53000000/52550000/52546000/52545974/68068c96.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hypo-allergenic bedding, down comforters, minibar, in-room safe - H15 Palace, a Luxury Collection Hotel, Krakow (Kraków)](https://images.trvl-media.com/lodging/53000000/52550000/52546000/52545974/80d9bcf2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, open 7:00 AM to 10:00 PM, sun loungers - H15 Palace, a Luxury Collection Hotel, Krakow (Kraków)](https://images.trvl-media.com/lodging/53000000/52550000/52546000/52545974/541e81f4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - H15 Palace, a Luxury Collection Hotel, Krakow (Kraków)](https://images.trvl-media.com/lodging/53000000/52550000/52546000/52545974/b095343e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel H15 Luxury Palace - Destigo Hotels, in Kraków's Old Town, offers a peaceful retreat. Guests can book body treatments at H15 SPA, swim in the indoor pool, and use WiFi to plan their adventures. Visitors consistently praise the attentive staff and well-maintained property. VIP Access ## Reviews 9.8 Exceptional ## Popular amenities - Pet friendly - Free WiFi - Restaurant - Air conditioning VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Mar. 23 - Mar. 24](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=52545974&PinnedHotelID=52545974&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=52545974&PinnedHotelID=52545974&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 24 - Mar. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=52545974&PinnedHotelID=52545974&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=52545974&PinnedHotelID=52545974&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 27 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=52545974&PinnedHotelID=52545974&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=52545974&PinnedHotelID=52545974&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr. 3 - Apr. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=52545974&PinnedHotelID=52545974&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=52545974&PinnedHotelID=52545974&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 5 of 5 rooms ### View all photos for Junior Suite, 2 Twin Beds ![Junior Suite, 2 Single Beds](https://images.trvl-media.com/lodging/53000000/52550000/52546000/52545974/36ce0f46.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Twin Beds - 1 bedroom - Sleeps 3 - 2 Twin Beds ### View all photos for Junior Suite, 1 King Bed ![Junior Suite, 1 King Bed](https://images.trvl-media.com/lodging/53000000/52550000/52546000/52545974/09dae1a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed 10.0 Exceptional 4 reviews - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Classic Room, 1 King Bed ![Classic Room, 1 King Bed](https://images.trvl-media.com/lodging/53000000/52550000/52546000/52545974/fbea22fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 King Bed 8.0 Very good 1 review - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed ![Suite, 1 King Bed](https://images.trvl-media.com/lodging/53000000/52550000/52546000/52545974/bdcd8cb5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Classic Room, 2 Twin Beds ![Classic Room, 2 Single Beds](https://images.trvl-media.com/lodging/53000000/52550000/52546000/52545974/804ac05b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Twin Beds - 1 bedroom - Sleeps 2 - 2 Twin Beds ## You may also like Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/34000000/33340000/33339600/33339543/818e6685_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Balthazar Design Hotel Kraków Old Town - 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Pet friendly - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 1,003 reviews CA $130 CA $140 total includes taxes & fees Mar 29 - Mar 30 [](https://www.expedia.ca/Krakow-Hotels-Mercure-Krakow-Stare-Miasto.h14619678.Hotel-Information?chkin=2026-3-29&chkout=2026-3-30&rm1=a2®ionId=6035306&destination=Kraków (and vicinity)&destType=MARKET&latLong=50.06057,19.93763&searchId=416018f4-715f-4cc8-9aaa-482d82c29b55&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKrakow-Hotels-H15-Palace-Hotel.h52545974.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKrakow-Hotels-H15-Palace-Hotel.h52545974.Hotel-Information) ## About the area Located in Kraków Old Town, a neighborhood in Kraków, H15 Palace, a Luxury Collection Hotel, Krakow is near a train station and near a boardwalk/promenade. Wawel Castle and Oskar Schindler Factory are notable landmarks, and travelers looking to shop may want to visit Main Market Square. Aquarium and Natural History Museum and Jordan Park are also worth visiting. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours and mountain biking nearby. [Visit our Kraków travel guide](https://www.expedia.ca/Krakow.dx6035306) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.06434%2C19.93959&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cODSBmbUukc10AlyZ1JrNvzNUyI=) ul. Sw. Jana 15, Kraków, 31-017 ### What's nearby - ![General view of Wawel Castle in sunny day. Residency located in central Kraków, Poland. For centuries residence of kings and the symbol of Polish statehood.](https://images.trvl-media.com/place/6156358/8b38efaa-a496-443f-8cb1-0ea13025117a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Royal Road 2 min walk \- 0.2 km - ![Main Market Square showing outdoor eating](https://images.trvl-media.com/place/6066483/bbc29ecb-bcdd-4fca-afc3-b58f67630c6b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Main Market Square 3 min walk \- 0.3 km - ![Krakow Barbican which includes a castle and heritage architecture](https://images.trvl-media.com/place/6066489/a31c0558-cd29-4b85-90b7-edb81faf1cbc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kraków Barbican 3 min walk \- 0.3 km - ![St. Mary\'s Basilica featuring street scenes, a square or plaza and a statue or sculpture](https://images.trvl-media.com/place/6066485/9fdcf697-53ba-4fcf-99a8-a6d9a02f7121.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) St. Mary's Basilica 5 min walk \- 0.4 km - ![Cloth Hall featuring heritage elements, a city and a square or plaza](https://images.trvl-media.com/place/6066487/123d7b03-878b-4100-aaea-2650a404fc30.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cloth Hall 5 min walk \- 0.4 km ### Getting around - Sanktuarium Bożego Miłosierdzia Tram Stop 10 min drive - Kraków Główny Station 16 min walk - John Paul II - Balice Airport (KRK) 37 min drive ### Restaurants - Trattoria Degusti 2 min walk - KFC 2 min walk - Pijalnia Wódki i Piwa 3 min walk - Karmello Chocolatier 3 min walk - Lindo Bar 2 min walk ## About this property ### H15 Palace, a Luxury Collection Hotel, Krakow Luxury hotel near Main Market Square Located close to Wawel Castle, H15 Palace, a Luxury Collection Hotel, Krakow provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Indulge in a massage, a body scrub, and a facial at the onsite spa. Free in-room WiFi is available to all guests, along with a gym and conference space. Additional perks include: - An indoor pool along with sun loungers - Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and access to a nearby indoor pool - Smoke-free premises, a water dispenser, and bicycle tour information - Multilingual staff, a 24-hour front desk, and massage treatment rooms - Guest reviews give top marks for the helpful staff and first-rate property condition Room features All 70 individually decorated rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes. Extra conveniences in all rooms include: - Hypo-allergenic bedding, down comforters, and free cribs/infant beds - Bathrooms with heated floors and rainfall showers - 49-inch Smart TVs with satellite channels - Wardrobes/closets, LED light bulbs, and electric kettles ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/34000000/33340000/33339600/33339543/ec86b3bd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Balthazar Design Hotel Kraków Old Town - Spa - Free WiFi - Restaurant - Air conditioning 9.8 Exceptional 700 reviews CA $234 CA $253 total includes taxes & fees Mar 30 - Mar 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=33339543&PinnedHotelID=33339543&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/3000000/2040000/2034900/2034801/03f09fdd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Saski Krakow, Curio Collection by Hilton Kraków Old Town - Pool - Spa - Pet friendly - 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Spa - Pet friendly - Free WiFi - Restaurant 9.2 Wonderful 1,002 reviews CA $146 CA $158 total includes taxes & fees Mar 29 - Mar 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=919307&PinnedHotelID=919307&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/24000000/23310000/23302600/23302515/3a7f2935.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### PURO Kraków Kazimierz Kraków City Centre - Spa - Pet friendly - Free WiFi - Restaurant 9.8 Exceptional 1,006 reviews CA $139 CA $151 total includes taxes & fees Mar 29 - Mar 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=23302515&PinnedHotelID=23302515&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/7000000/6310000/6308300/6308208/afe41d1f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Metropolitan Boutique Hotel Kraków City Centre - Free WiFi - Restaurant - Air conditioning - Gym 9.8 Exceptional 1,062 reviews CA $123 CA $133 total includes taxes & fees Mar 29 - Mar 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=6308208&PinnedHotelID=6308208&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=52545974&PinnedHotelID=52545974&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=52545974,33339543,2034801,10639967,18436288) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Offsite parking available (PLN 150 per day) - 24-hour roundtrip airport shuttle (surcharge) ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: PLN 180 for adults and PLN 90 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Things to do - Bicycle storage - Bicycle tours - Full-service spa - Gym - Indoor pool - Indoor pool (guest access) - Sauna ### Family friendly - Dining table - In-room crib - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance ### Business services - 1,184 square feet of conference space - Meeting rooms ### Outdoors - Pool loungers ### Full-service spa - 2 treatment rooms - Body scrubs - Couples treatment rooms - Facials - Hot tub - Massage - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Visual alarms in hallways - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - At least 80% lighting from LEDs - Banquet hall - Biodegradable drinking straws available - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Free crib - Hypo-allergenic bedding ### Bathroom - Bathrobes - Bathtub or shower - Free toiletries - Hair dryer - Heated bathroom floor - Private bathroom - Rainfall showerhead - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 49-inch smart TV with satellite channels ### Food and drink - Coffee/tea maker - Dining table - Electric kettle - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Desk - Eco-friendly toiletries - Electrical adapters - Energy-saving switches in guestrooms - Free local calls - Free long-distance calls - Heating (climate-controlled) - Individual decor - Iron/ironing board - Laptop workspace - LED lighting - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of PLN 200 per pet, per day, plus a one-time cleaning fee of PLN 540 Service animals are welcome, and are exempt from fees Up to 22 lbs per pet Pets cannot be left unattended Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately PLN 180 for adults and PLN 90 for children - Airport shuttle fee: PLN 170 per vehicle (one-way, maximum occupancy 3) - Nearby parking fee: PLN 150 per day (656 ft away) - Pet fee: PLN 200 per pet, per day plus PLN 540 one-time cleaning fee - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property uses eco-friendly cleaning products Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention Pool access available from 7:00 AM to 10:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Children under 14 years old are not allowed in the spa without adult supervision ### Property is also known as H15 Palace Hotel Hotel H15 Luxury Palace H15 Destigo Hotels Krakow Hotel H15 Luxury Palace Destigo Hotels Hotel H15 Luxury Palace - Destigo Hotels Hotel Hotel H15 Luxury Palace - Destigo Hotels Kraków Hotel H15 Luxury Palace - Destigo Hotels Hotel Kraków ## Frequently asked questions ### Does H15 Palace, a Luxury Collection Hotel, Krakow have a pool? ### How much does it cost to stay at H15 Palace, a Luxury Collection Hotel, Krakow? ### Is H15 Palace, a Luxury Collection Hotel, Krakow pet-friendly? ### What time is check-in at H15 Palace, a Luxury Collection Hotel, Krakow? ### What time is check-out at H15 Palace, a Luxury Collection Hotel, Krakow? ### Does H15 Palace, a Luxury Collection Hotel, Krakow provide a shuttle to the airport? ### Where is H15 Palace, a Luxury Collection Hotel, Krakow located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## H15 Palace, a Luxury Collection Hotel, Krakow Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 10 Cleanliness ### 9.8 Amenities ### 9.8 Staff & service ### 10 Property conditions & facilities 10 - Excellent 468 8 - Good 36 6 - Okay 13 4 - Poor 2 2 - Terrible 6 ## Reviews Verified ### 10/10 Excellent #### Vanessa Jan 24, 2026 Liked: Cleanliness, amenities, property conditions & facilities Beautiful hotel Great location Stunning room Helpful staff Do not hesitate to book this hotel You will not regret it Simply perfect ❤️ ##### Vanessa Stayed 4 nights in Jan 2026 Verified ### 10/10 Excellent #### Coco Nov 29, 2025 Liked: Cleanliness, property conditions & facilities Great location great hotel ##### Coco Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Galena-Alixia Nov 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities Spotless, friendly staff, excellent facilities ##### Galena-Alixia Stayed 3 nights in Nov 2025 Verified ### 10/10 Excellent #### Andrea Suzanne Dec 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Haven of peace in a super central location. Staff could not have been more helpful. The room was imaginatively and luxuriously appointed. The food was very good too. All in all a splendid place to stay when visiting Krakow. ##### Andrea Suzanne Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Kevin Oct 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was great, from the staff to the facilities. ##### Kevin Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Maria Sep 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was clean, beautiful, modern and in a great location, but what made it even better was the truly outstanding service of every employee. Would definitely stay there again! ##### Maria Stayed 4 nights in Sep 2025 Verified ### 10/10 Excellent #### Beverley Dec 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities First Class Historic Hotel with terrific service & facilities! The staff were the finest I have encountered & nothing was too much trouble. The room was superb & the bed excellent. Our Bathroom was bigger than some bedrooms we have been given! Cannot recommend enough! ![](https://a.travel-assets.com/ugc/hotel-reviews/f6b6baa8-f800-413b-abff-e84909c25c3f-1765630171184.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/09b49bc4-5394-4246-9a07-d30e061399c1-1765630190267.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1f4ad6fe-baa8-4f27-831e-5c73ee4a9054-1765630206737.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ef24ca6b-b55b-4998-ab52-ab73ae6173f3-1765630193123.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Beverley Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Steven Sep 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect! Beautiful hotel. Fantastic staff. We’ll stay here again without hesitation upon returning to Krakow ##### Steven Stayed 4 nights in Sep 2025 Verified ### 10/10 Excellent #### Borja Apr 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel on a perfect location ##### Borja Stayed 3 nights in Apr 2025 Verified ### 10/10 Excellent #### John Aug 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel in a great location. Employees went out of their way to be accomodating. ##### John Stayed 1 night in Aug 2025 Verified ### 10/10 Excellent #### Rita Mar 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice hotel in a convenient location. ##### Rita Stayed 3 nights in Mar 2025 Verified ### 10/10 Excellent #### Elizabeth Mar 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful hotel, perfect location short walk down a quiet street to the main square and next to a fabulous museum. Lovely breakfast and spa facilities. ##### Elizabeth Stayed 2 nights in Feb 2025 Verified ### 10/10 Excellent #### Manuel Jun 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is very well maintain. Staff was very helpful. The breakfast was amazing. ##### Manuel Stayed 2 nights in Jun 2025 Verified ### 8/10 Good #### Linda Jun 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Close walk to the Old Town. Concierge gave excellent restaurant recommendations. ##### Linda Stayed 4 nights in Jun 2025 Verified ### 10/10 Excellent #### Michal Sep 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel. The staff was nice and helpful, only some things were too complicated (payment and claiming the malfunction of switches and lights in the bathroom). But overall great. ##### Michal Stayed 2 nights in Sep 2025 Verified ### 8/10 Good #### Brett Dec 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very happy good location highly recommended ##### Brett Stayed 3 nights in Dec 2024 Verified ### 10/10 Excellent #### Ash Nov 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel .. right next to the old market sq The spa facilities were excellent The breakfast was of high quality ![](https://a.travel-assets.com/ugc/hotel-reviews/12F0C2DB6647F99B7B86A0DB909379A2D5FB183F1732345726384.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2D4CCA59EC503FC39A457087D18560B2251BD5CF1732345726871.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F476DB5BE248121BDDBFD471BFD547BA5EFE8BC61732345726986.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ash Stayed 3 nights in Nov 2024 Verified ### 10/10 Excellent #### Marie Mar 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were friendly. Breakfast was nice. ##### Marie Stayed 3 nights in Mar 2025 Verified ### 10/10 Excellent #### Charlotte May 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel! We had an excellent stay: hotel was clean, staff very helpful, and the spa and facilities were great. The location was ideal, just a short walk to the main square but further enough away for it to be quiet at night. Would highly recommend. ##### Charlotte Stayed 3 nights in Apr 2025 Verified ### 10/10 Excellent #### Verified traveller Apr 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We had a wonderful stay. Outstanding service. Perfect location and within walking distance to most of the attractions in Krakow Oldtown. ##### Verified traveller Stayed 3 nights in Apr 2025 Verified ### 8/10 Good #### Armik Sep 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a very good hotel because it is in a good location and has good services and amenities. ##### Armik Stayed 2 nights in Sep 2024 Verified ### 10/10 Excellent #### Osian Oct 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic Hotel. Luxurious, great location, wonderful breakfast and excellent staff. Do not hesitate to stay here if you're visiting Krakow. ##### Osian Stayed 3 nights in Oct 2024 Verified ### 10/10 Excellent #### Martin Feb 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Superb location, staff were all friendly, helpful and entirely professional. Room and facilities excellent. Had a great stay, would definitely stay again and recommend to everyone. One of the best hotels we’ve every visited. ##### Martin Stayed 4 nights in Dec 2024 Verified ### 10/10 Excellent #### Dominik Mar 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quality place in heart of Krakow Its very nicely located quality hotel. Quiet, clean and with amazing staff. You can enjoy SPA, good food, classical interior and Krakow Old Town just behind the door. ##### Dominik Stayed 2 nights in Feb 2025 Verified ### 10/10 Excellent #### Winfield Jul 19, 2025 Liked: Staff & service, amenities, property conditions & facilities What did I like ? Everything. Incredible staff. Beautiful room. Walk easily to the entire city center. 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