Title: Polo Floatel Kolkata - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Polo Floatel Kolkata Hotel with free parking, near New Market ![Breakfast, lunch, dinner served; Fusion cuisine ](https://images.trvl-media.com/lodging/2000000/1850000/1845100/1845042/b209c45c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Heritage Cabins](https://images.trvl-media.com/lodging/2000000/1850000/1845100/1845042/931cfd65.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/2000000/1850000/1845100/1845042/c497f2cf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; Fusion cuisine ](https://images.trvl-media.com/lodging/2000000/1850000/1845100/1845042/2a1f89c7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/2000000/1850000/1845100/1845042/w4210h3305x5y5-3e74881b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Esplanade, Polo Floatel Kolkata combines a rooftop retreat with Fusion cuisine and a garden setting. Guests can enjoy meals at Bridge Bistro Bar before exploring nearby New Market. The hotel provides free in-room WiFi and service that consistently impresses visitors. 6.8 ## Popular amenities - Bar - Breakfast available - Room service - Laundry - Housekeeping - Parking included ## Room options ### Check availability for these dates # Tonight [Sep. 30 - Oct. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-09-30&endDate=2025-10-01&selected=1845042&PinnedHotelID=1845042&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-30&endDate=2025-10-01&selected=1845042&PinnedHotelID=1845042&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Oct. 1 - Oct. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=1845042&PinnedHotelID=1845042&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=1845042&PinnedHotelID=1845042&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=1845042&PinnedHotelID=1845042&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=1845042&PinnedHotelID=1845042&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1845042&PinnedHotelID=1845042&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1845042&PinnedHotelID=1845042&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Heritage Cabins](https://images.trvl-media.com/lodging/2000000/1850000/1845100/1845042/c2768996.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Heritage Cabins ### Highlights Soundproofed Air conditioning Smart TV Separate bedroom Rainfall showerhead Private bathroom Minibar Coffee/tea maker - 200 sq ft - River view - Sleeps 2 - 1 Queen Bed ![Suite with Balcony](https://images.trvl-media.com/lodging/2000000/1850000/1845100/1845042/727aaf1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite with Balcony ### Highlights Balcony or patio Soundproofed Air conditioning Smart TV Separate bedroom Rainfall showerhead Private bathroom Minibar - 275 sq ft - River view - Sleeps 2 - 1 Queen Bed ![Heritage Cabins](https://images.trvl-media.com/lodging/2000000/1850000/1845100/1845042/155dd6fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Heritage Cabins ### Highlights Soundproofed Air conditioning Smart TV Separate bedroom Rainfall showerhead Private bathroom Minibar Coffee/tea maker - 200 sq ft - Sleeps 2 - 1 Queen Bed ![Standard Twin Room](https://images.trvl-media.com/lodging/2000000/1850000/1845100/1845042/2d0f78ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room ### Highlights Soundproofed Air conditioning Smart TV Separate bedroom Rainfall showerhead Private bathroom Minibar Coffee/tea maker - 200 sq ft - City view - Sleeps 2 - 1 Twin Bed ![River Cabins](https://images.trvl-media.com/lodging/2000000/1850000/1845100/1845042/75638c4a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### River Cabins ### Highlights Balcony Soundproofed Air conditioning Smart TV Separate bedroom Rainfall showerhead Private bathroom Minibar - 200 sq ft - Sleeps 2 - 2 Twin Beds ![Premium Suite, River View](https://images.trvl-media.com/lodging/2000000/1850000/1845100/1845042/72ca980d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite, River View ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Air conditioning Smart TV Separate bedroom Rainfall showerhead - 427 sq ft - 1 bedroom - River view - Sleeps 2 - 1 King Bed OR 1 Twin Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKolkata-Hotels-Polo-Floatel-Kolkata.h1845042.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKolkata-Hotels-Polo-Floatel-Kolkata.h1845042.Hotel-Information) ## About the area Located in Esplanade, a neighborhood in Kolkata, Polo Floatel Kolkata is near a train station. The area's natural beauty can be seen at New Town Eco Park and Milennium Park, while Kolkata Panorama and Indian Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Netaji Indoor Stadium or Eden Gardens. [Visit our Kolkata travel guide](https://www.expedia.ca/Kolkata.dx178244) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C22.56957%2C88.34251&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=czQsNW3-C_xOGZZPiTqC2Pdgt1k=) 9/10 Kolkatta Jetty Stand Road, Kolkata, West Bengal, 700001 ### What's nearby - Netaji Indoor Stadium - 7 min walk - 0.6 km - Eden Gardens - 10 min walk - 0.9 km - New Market - 3 min drive - 1.9 km - Howrah Bridge - 3 min drive - 2.6 km - Victoria Memorial - 5 min drive - 4.0 km ### Getting around - Kolkata Eden Gardens Station - 9 min walk - B.B.D. Bag Tram Station - 14 min walk - Netaji Subhash Chandra Bose Intl. Airport (CCU) - 46 min drive ### Restaurants - ‪Oceanic - ‬19 min walk - ‪K. C. Das - ‬15 min walk - ‪Calcutta Swimming Club - ‬3 min walk - ‪Kona Dukan Tea Stock Exchange - ‬14 min walk - ‪Chutney Co. - ‬10 min walk ## About this property ### Polo Floatel Kolkata Hotel near New Market You can look forward to a rooftop terrace, a coffee shop/cafe, and a garden at Polo Floatel Kolkata. The on-site Fusion cuisine restaurant, Bridge Bistro Bar, offers breakfast, brunch, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free WiFi in public areas. Other perks include: - Free self parking - Limo/town car service, buffet breakfast (surcharge), and express check-out - Express check-in, babysitting (surcharge), and a gift shop Room features All guestrooms at Polo Floatel Kolkata boast perks such as air conditioning, as well as amenities like sound-insulated walls and minibars. Extra amenities include: - Bathrooms with rainfall showers - 40-inch Smart TVs with premium channels - Wardrobes/closets, coffee/tea makers, and daily housekeeping ## Similar properties ![View from room](https://images.trvl-media.com/lodging/2000000/1070000/1066400/1066383/5f690430.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Peerless Hotel Kolkata Dharmatala - Parking included - Free WiFi - Restaurant - Air conditioning 7.2 Good 287 reviews CA $81 CA $86 total includes taxes & fees Oct 4 - Oct 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=1066383&PinnedHotelID=1066383&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4810000/4801200/4801188/15dc5eb6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Siamton Inn - A Cygnett Collection Park Street - Breakfast included - Parking included - Free WiFi - Restaurant 7.8 Good 150 reviews CA $58 CA $62 total includes taxes & fees Oct 4 - Oct 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=4801188&PinnedHotelID=4801188&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/8000000/7030000/7027200/7027180/95acb522.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The LaLiT Great Eastern Kolkata Kolkata - 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IHCL SeleQtions Phool Bagan - Pool - Spa - Pet-friendly - Parking included 9.0 Wonderful 40 reviews CA $94 CA $99 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=34119153&PinnedHotelID=34119153&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) - Train station pick-up shuttle (surcharge) - Shopping center shuttle (surcharge) - Limo/town car service - Free self parking on site - Limited onsite parking ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: INR 599 for adults and INR 599 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - Bridge Bistro Bar ### Family friendly - Babysitting (surcharge) - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Turndown service - Wedding services ### Business services - 24-hour business center - Computer station - Conference center - Meeting rooms ### Outdoors - Garden - Rooftop terrace ### Accessibility - Elevator (72 inch wide door) ### More - 1 building - 2 floors - Banquet hall - Built in 2006 - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 40-inch smart TV with premium cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Iron/ironing board on request - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: noon Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa. Please note that PAN Cards and Visiting Cards are not accepted. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately INR 599 for adults and INR 599 for children - Airport shuttle fee: INR 2000 per vehicle (one-way, maximum occupancy 2) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Only registered guests are allowed in the guestrooms ### Property is also known as Floatel Floatel Hotel Floatel Hotel Kolkata Floatel Kolkata Hotel Floatel The Floatel Hotel Polo Floatel Kolkata Hotel Polo Floatel Kolkata Kolkata Polo Floatel Kolkata Hotel Kolkata ## Frequently asked questions ### Is Polo Floatel Kolkata pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Polo Floatel Kolkata? > As of Sept 30, 2025, prices found for a 1-night stay for 2 adults at Polo Floatel Kolkata on Oct 30, 2025 start from CA $69.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Kolkata-Hotels-Polo-Floatel-Kolkata.h1845042.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Polo Floatel Kolkata? > Self parking is free at this property. ### What time is check-in at Polo Floatel Kolkata? > Check-in start time: 2:00 PM; Check-in end time: noon. A fee applies for early check-in (subject to availability). ### What time is check-out at Polo Floatel Kolkata? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Does Polo Floatel Kolkata provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of INR 2000 per vehicle applies. ### Where is Polo Floatel Kolkata located? > Located in Esplanade, this hotel is within 1 mi (2 km) of Milennium Park and New Market. High Court and Netaji Indoor Stadium are also within 10 minutes. B.B.D. Bag Tram Station is 14 minutes by foot and Esplanade Station is 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Polo Floatel Kolkata Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.4 Cleanliness ### 7.4 Location ### 7.2 Staff & service ### 7.0 Eco-friendliness ### 6.2 Property conditions & facilities 10 - Excellent 12 8 - Good 28 6 - Okay 13 4 - Poor 12 2 - Terrible 6 ### 8/10 Good #### Hena Nov 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s situated on river Ganges, so location is unique. ##### Hena Stayed 4 nights in Nov 2024 ### 8/10 Good #### Hena Dec 2, 2024 Liked: Cleanliness, staff & service, amenities Property conditions need to be improved. Staff are good, helpful. Restaurant is good. Food is good. ##### Hena Stayed 3 nights in Nov 2024 ### 6/10 Okay #### Tania May 19, 2025 Liked: Staff & service The property is a repurposed ship which is a cool idea. The Bengali buffet lunch was great. The breakfast was amazing. The view was really beautiful as you are on the Ganges river and the Hooghly bridge is in front of you, from your room. But the property is very old and has not been upgraded. The room we were in, had a dirty old carpet with stains and the walls had old paint. The bathroom was clean. The room was probably very near the kitchen as we got lot of smells when we stepped into the balcony. The corridor also smelled of food. My suggestion is that the kitchen should not be kept so near the rooms and can be moved to the main entry area away from the boat which houses the rooms. The concept and property was very beautiful but unfortunately its not being managed well. Its worth a visit to dine, but the rooms need upgrades. ##### Tania Stayed 2 nights in Apr 2025 ### 2/10 Terrible #### Anish Feb 9, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This is definitely one of those places that is just running on past glory. The room was super cramped and had a damp smell. We also saw visible mold on the shower curtains and my fiance immediately started having a reaction to it. There was extremely loud music playing way past 2 am. There was a lot of noise coming from upstairs and the corridor from the early morning. Kids were running around making noise without supervision. Finally, when we went for breakfast, the host was super rude and basically shouted at us for coming in late for the breakfast buffet and threw the menu at us when we wanted to do a la carte. We left without having breakfast and rest assured will never return here again. ##### Anish Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Petra Apr 4, 2024 ##### Petra Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Petra Apr 4, 2024 ##### Petra Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Malcolm Mar 14, 2023 ##### Malcolm Stayed 1 night in Mar 2023 ### 8/10 Good #### Gabriele Feb 4, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Die zentrale Lage, die Ausblicke von Balkon und Terassen, die Ruhe abseits der Hecktik der Großstadt habwn uns überzeugt. ##### Gabriele Stayed 4 nights in Jan 2023 ### 10/10 Excellent #### PARK Oct 3, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### PARK Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Aneesh Aug 16, 2022 ##### Aneesh Stayed 1 night in Aug 2022 ### 8/10 Good #### RAJIV Jan 24, 2020 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Interesting location The location is excellent with fantastic views of the river. One should stay for this reason alone. Having said that, the condition of the hotel needs to be improved. Quite run down in many places. Simple things like good choice of TV channels (especially the News and Sports channels), tissue boxes in the room etc. should be looked at ##### RAJIV Stayed 1 night in Jan 2020 ### 2/10 Terrible #### Verified traveller Dec 29, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don't even try Pathetic service, stinking room, dirty washroom. So much could have been done with this property. Its an excellent case study to show how one can destroy value of a property with so much intrinsic potential. I had booked 2 nights, but checked out after spending one night. ##### Verified traveller Stayed 2 nights in Dec 2019 ### 4/10 Poor #### Manickam Sep 26, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fake photos uploaded & not verified by hotels.com Experience was pathetic, no spa, no gym, no wifi in the rooms..Luckily it was only one night otherwise it would have been a nightmare!!! ##### Manickam Stayed 1 night in Sep 2019 ### 4/10 Poor #### Verified traveller May 30, 2017 Liked: Cleanliness Disliked: Staff & service, room comfort Not so good...... Worth for money.....1/5 ##### Verified traveller ### 4/10 Poor #### Kalyan k Apr 23, 2017 Disliked: Staff & service, room comfort #### Uncomfortable hotel better to avoid. We had a very uncomfortable stay for 5 nights in this hotel. The location and view from room was the only positive point, rest everything was bad. The room was smallest I have seen any this type of hotels, the bed was ridiculously small,could hardly accommodate two adult persons. The bathroom was also very small with defective plumbing. The lift lobbies and the lifts stink. The gangway bridge was shaky and difficult to walk.wifi was not free and exhorbitingly costly. Breakfast spread was average but the service in the restaurant is below standard. Food prices are very high. I would not advise anyone to stay in this hotel. ##### Kalyan k ### 10/10 Excellent #### Faiz, Bangladesh Mar 2, 2017 Liked: Cleanliness, staff & service, property conditions & facilities #### Great Night-life attraction in Kolkata We reached the place close to midnight, though its a bit far from airport- you see the place, you will love it! Its just as good you can dream a place for a nice, comfy and soothing environment for your self or family! ##### Faiz ### 6/10 Okay #### Prof Arup Nov 1, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities #### Good Property Badly Maintained The hotel has a lovely location. It floats on the river Ganges. The view from the room is excellent. But the property is not well maintained. The room was very small and it was full of old wooden furniture which had outlived their utility. Rooms are not cleaned properly. The room service is poor and most of the staff members have a laid back attitude. The bathroom was stinky and the tiles were full of stains. The restaurant serving the breakfast has a good ambiance. But the breakfast spread is not plenty. The croissants and other bakery items are served cold. We noticed inefficiency everywhere. The staff at the reception had no knowledge of our booking made wth hotels.com long back. On producing the print out of the hotels.com voucher they were kind enough to provide us a room. ##### Prof Arup ### 6/10 Okay #### Jagdies, Nottingham Aug 18, 2016 Disliked: Cleanliness, room comfort #### Jagdies Janki The kitchen staff was really good Toilet was not good condition also room cleanliness could do with more work and cleanliness The people at the hotel are really good that is what makes it work ##### Jagdies ### 2/10 Terrible #### G, Coventry Apr 9, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Needs a big lick of paint 1 star hotel charging 5 star prices, needs a lot of modernisation furniture still from the 50's and looked vey worn, carpets smelt like they have never been changed, staff were friendly and polite making the best of trying to keep the hotel clean and presentable, felt very sorry for them as even their uniform was unclean. Ridiculous charges at bar and restaurant bottle of kingfisher was over 400 Rupees over 4 times the price to other places which had far better décor, Floatel hotel living on past glories. only good thing I can write is breakfast was okay with varied foods. ##### G ### 6/10 Okay #### Christopher Jan 3, 2016 ##### Christopher ### 6/10 Okay #### alain, Paris Dec 28, 2015 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Deçu Chambre sale et air conditionné trop fort. On ne peut pas le regler et meme en appelant la reception, rien n'a changé. Dommage car le cadre peut etre sympa. ##### alain ### 6/10 Okay #### Dharmesh, Mumbai Jul 17, 2015 Disliked: Cleanliness, staff & service #### Good concept of a floating hotel I had booked the Ganges facing room but the view is best avoidable with filth flowing in the river. Only the view of Howrah bridge is worth looking at, that too in night. I took ill on my way to the hotel and after 3 reminders, utter confusion and 90 minutes later I get one tablet of the medicine that I had requested. I had booked an emergency flight to rush back home due to my bad heath but the hotel could manage any cab for almost an hour in spite of their assurances earlier and they did not have a cab service of their own. I had to ultimately cancel my flight and lose money on the same. The room had a distinct stink. Food was passable. ##### Dharmesh ### 2/10 Terrible #### Ben, India Apr 2, 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel was shut down. Terrible experience. Expedia gave me a confirmed booking for a hotel which is shut down. ##### Ben ### 8/10 Good #### Scoop, Shanghai, China Feb 23, 2015 Liked: Cleanliness, property conditions & facilities Disliked: Room comfort #### Change of pace Oh, I don't know. Overall, it was OK. The food prices in the restaurant are HIGH by India standards, especially by Kolkata standards. The dining room is overstaffed and thus is somewhat disorganized. Overall, I think the hotel has tried to figure out every way to get as much money as possible out of all guests. However, they did not charge me to use the phone in the lobby; guests cannot dial outside the hotel from their rooms. ##### Scoop ### 4/10 Poor #### Verified traveller Feb 5, 2015 Disliked: Cleanliness, property conditions & facilities #### noisy very helpful staff, needing refurbished, but it was the noisiest hotel I have ever stayed in. With about 25 rooms and about 10 function suites, noise was almost continual. 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