Kilkenny Public Library Tours and Activities

Our stay had a mix of positives and frustrations. The hotel staff were great, especially Jerome, who kindly offered to move us to another room when ours felt uncomfortably warm at 79.3°F. That level of service was appreciated. However, the parking situation was a major downside. The property only offers limited on site parking through valet service at $49USD/night. Street parking is restricted to just 2 hours, which made things very inconvenient. Since we stayed for 4 days, valet would have cost an additional $200USD on top of our reservation, so we chose not to use it. Had we known this in advance, we would have considered a different hotel with a self parking option on site. Our first night was particularly stressful because of parking, and room temperature. We also stayed for 4 days w/o any housekeeping service, even though it was stated on the mirror that it would be provided after 2 days. Additionally, whenever housekeeping was cleaning nearby rooms, the noise was quite disruptive. There was a lot of loud banging from equipment and items being moved around. Breakfast was also repetitive, with the same options served throughout the weekdays. Another challenge we encountered was the lack of accessible, familiar comfort food options nearby or around the downtown area, which made dining less convenient during our stay. Overall, while the staff were friendly and helpful, there are several areas that could be improved.

We stayed here to attend a concert at U.S. Bank stadium. Perfect walking distance! The room was clean, the decor was charming, and the staff was very nice! We loved the coffee shop for breakfast - great selection and reasonably priced. The only "complaint" would be the recommended parking ramp. It was very complicated to enter in the morning - all the outside doors were locked. $37 to park overnight is a bit pricey. We would stay here again!

The property and rooms are beautiful! Check-in was very slow with a long line. Employees were not able to answer questions and breakfast service was very slow. We also were unable to get hot water in the shower.