Title: Kep Bay Hotel & Resort - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kep Bay Hotel & Resort Enjoy local cuisine at two on-site restaurants, relax poolside, and keep kids entertained with bicycle rentals and a playground at this family-friendly resort. ![Deluxe Double Room, Pool View | View from room](https://images.trvl-media.com/lodging/18000000/17760000/17753400/17753370/31c3a57b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Building design](https://images.trvl-media.com/lodging/18000000/17760000/17753400/17753370/cbb6d4ba.jpg?impolicy=resizecrop&rw=297&ra=fit) ![The Bay Suite](https://images.trvl-media.com/lodging/18000000/17760000/17753400/17753370/3fe79570.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/18000000/17760000/17753400/17753370/9a518da1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![The Bay Suite](https://images.trvl-media.com/lodging/18000000/17760000/17753400/17753370/985dedba.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Kep Bay Hotel & Resort offers a family retreat with two restaurants serving local and international dishes. Enjoy afternoons by the outdoor pool, wander the garden, or rent bicycles. Kids can play in the dedicated playground area. 8.8 Excellent ## Popular amenities - Bar - Room service - Pool - 24/7 front desk - Housekeeping - Air conditioning ## Room options ### Check availability for these dates Tonight [Oct. 2 - Oct. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=17753370&PinnedHotelID=17753370&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=17753370&PinnedHotelID=17753370&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 3 - Oct. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=17753370&PinnedHotelID=17753370&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=17753370&PinnedHotelID=17753370&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=17753370&PinnedHotelID=17753370&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=17753370&PinnedHotelID=17753370&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=17753370&PinnedHotelID=17753370&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=17753370&PinnedHotelID=17753370&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ![Deluxe Double Room, Mountain View](https://images.trvl-media.com/lodging/18000000/17760000/17753400/17753370/d08e5374.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Mountain View ### Highlights Balcony Soundproofed Fireplace Air conditioning LCD TV Premium bedding Separate bedroom Bathrobes - 366 sq ft - Mountain view - Sleeps 2 - 1 King Bed ![Deluxe Double Room, Sea View](https://images.trvl-media.com/lodging/18000000/17760000/17753400/17753370/3286c424.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Sea View ### Highlights Balcony Soundproofed Fireplace Air conditioning LCD TV Premium bedding Separate bedroom Private bathroom - 388 sq ft - Sea view - Sleeps 2 - 1 King Bed ![Deluxe Double Room, Pool View](https://images.trvl-media.com/lodging/18000000/17760000/17753400/17753370/5920a7e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Pool View ### Highlights Balcony Soundproofed Fireplace Air conditioning LCD TV Premium bedding Separate bedroom Private bathroom - 388 sq ft - Sleeps 3 - 1 King Bed ![VIP Suite](https://images.trvl-media.com/lodging/18000000/17760000/17753400/17753370/31075108.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### VIP Suite ### Highlights Balcony Soundproofed Fireplace Air conditioning LCD TV Premium bedding Separate bedroom Private bathroom - 581 sq ft - Sea view - Sleeps 2 - 1 King Bed ![The Bay Suite](https://images.trvl-media.com/lodging/18000000/17760000/17753400/17753370/022b76bc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Bay Suite ### Highlights Balcony Soundproofed Fireplace Air conditioning LCD TV Premium bedding Separate bedroom Private bathroom - 484 sq ft - Sea view - Sleeps 2 - 1 King Bed ![Deluxe Twin Room, Mountain View](https://images.trvl-media.com/lodging/18000000/17760000/17753400/17753370/d8005c62.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Mountain View ### Highlights Balcony Soundproofed Fireplace Air conditioning LCD TV Premium bedding Separate bedroom Bathrobes - 365 sq ft - Mountain view - Sleeps 3 - 2 Twin Beds ![Deluxe Twin Room, Sea View](https://images.trvl-media.com/lodging/18000000/17760000/17753400/17753370/898d6bf3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Sea View ### Highlights Balcony Soundproofed Fireplace Air conditioning LCD TV Premium bedding Separate bedroom Private bathroom - 387 sq ft - Sea view - Sleeps 2 - 2 Twin Beds ![Family Room](https://images.trvl-media.com/lodging/18000000/17760000/17753400/17753370/174df0fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Balcony Soundproofed Fireplace Air conditioning LCD TV Premium bedding Separate bedroom Bathrobes - 36 sq ft - 1 bedroom - Mountain view - Sleeps 3 - 1 Double Bed and 1 Twin Bed ![Family Suite](https://images.trvl-media.com/lodging/18000000/17760000/17753400/17753370/518bd752.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite ### Highlights Balcony Soundproofed Fireplace Air conditioning LCD TV Premium bedding Separate bedroom Bathrobes - 580 sq ft - 1 bedroom - Mountain view - Sleeps 3 - 1 Twin Bed and 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKep-Hotels-Kep-Bay-Hotel-Resort.h17753370.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKep-Hotels-Kep-Bay-Hotel-Resort.h17753370.Hotel-Information) ## About the area Located in Kep, Kep Bay Hotel & Resort is near the beach. Phnom Chisor and Big Durian are local landmarks, and the area's natural beauty can be seen at Bokor National Park and Kep Beach. [Visit our Kep travel guide](https://www.expedia.ca/Kep.dx6130828) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.47825%2C104.30128&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ygHKvz_gzMvVHY0wBAjuaQFRZrw=) City Center, Kep, 23100 ### What's nearby - Kep National Park - 2 min walk - 0.2 km - Kep Beach - 12 min walk - 1.0 km - Crab Market - 3 min drive - 2.7 km - Kep Market - 3 min drive - 3.1 km - La Plantation - 41 min drive - 28.8 km ### Getting around - Kampot Train Station - 25 min drive ### Restaurants - ‪Kimly Restaurant - ‬3 min drive - ‪Holy Crab - ‬3 min drive - ‪Srey Pov - ‬3 min drive - ‪The Secret Bar & Restaurant - ‬3 min drive - ‪Kep Natural Restaurant - ‬3 min drive ## About this property ### Kep Bay Hotel & Resort Family-friendly hotel A poolside bar, a terrace, and a garden are just a few of the amenities provided at Kep Bay Hotel & Resort. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and laundry facilities. You'll also enjoy the following perks during your stay: - An outdoor pool and a children's pool - Free self parking - Free bicycle rentals, a roundtrip airport shuttle (surcharge), and babysitting (surcharge) - Tour/ticket assistance, luggage storage, and a front-desk safe Room features All guestrooms at Kep Bay Hotel & Resort include comforts such as fireplaces and premium bedding, as well as perks like air conditioning and bathrobes. More conveniences in all rooms include: - Free toiletries and hair dryers - LCD TVs with cable channels - Balconies, electric kettles, and daily housekeeping ## Similar properties ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/12000000/11240000/11232500/11232417/c7bf0b4d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Saravoan Hotel Kep Kep - Pool - Parking included - Free WiFi - Air conditioning 8.8 Excellent 113 reviews CA $58 CA $73 total includes taxes & fees Oct 3 - Oct 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=11232417&PinnedHotelID=11232417&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, an infinity pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/12000000/11210000/11204500/11204418/baa76462.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mealea Resort Kep - Pool - Hot tub - Breakfast included - Pet-friendly 9.0 Wonderful 62 reviews CA $37 CA $47 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=11204418&PinnedHotelID=11204418&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/34000000/33420000/33418400/33418387/03f62370.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Veranda Natural Resort Kep - Pool - Spa - Pet-friendly - Kids pool 9.4 Exceptional 39 reviews CA $105 CA $130 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=33418387&PinnedHotelID=33418387&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/73000000/72100000/72097700/72097624/a483f9fa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vakara Hotel Kep Kep - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 5 reviews CA $98 CA $125 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=72097624&PinnedHotelID=72097624&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/15000000/14770000/14766800/14766789/17e2e4ed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Raingsey Bungalow Kep - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 68 reviews CA $56 CA $71 total includes taxes & fees Oct 11 - Oct 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=14766789&PinnedHotelID=14766789&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/22000000/21470000/21469800/21469798/5e846231.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riviera Hotel & Resort Kep Kep - Pool - Kids pool - Free WiFi - Restaurant 9.8 Exceptional 17 reviews CA $55 CA $70 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=21469798&PinnedHotelID=21469798&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/92000000/91290000/91285800/91285723/18c09d56.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sabbay Kep Kep - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 4 reviews CA $45 CA $56 total includes taxes & fees Oct 3 - Oct 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=91285723&PinnedHotelID=91285723&HadPinnedHotel=true®ionId=-1&adults=2) ![Swim-up bar](https://images.trvl-media.com/lodging/114000000/113150000/113140700/113140646/2da28532.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Try Palace Resort Kep Kep - Pool - Breakfast included - Pet-friendly - Parking included 10 Exceptional 1 review CA $157 CA $197 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=113140646&PinnedHotelID=113140646&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/37000000/36910000/36908000/36907970/1eb0dfb6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Q Bungalows Kep - Pool - Hot tub - Pet-friendly - Kids pool 9.6 Exceptional 15 reviews CA $21 CA $27 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=36907970&PinnedHotelID=36907970&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/13000000/12330000/12324300/12324264/aa2c1443.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Beach House Kep - Pool - Parking included - Free WiFi - Restaurant 5.6 4 reviews CA $53 CA $67 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=12324264&PinnedHotelID=12324264&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) from 6:00 AM to 6:00 PM on request - Free self parking on site ### Food and drink - 2 restaurants - A bar/lounge - A poolside bar ### Restaurants on site - Sky ### Things to do - Children's pool - Free bicycle rentals - Outdoor pool - Playground ### Family friendly - Babysitting (surcharge) - Children's pool - Laundry facilities - Outdoor pool - Playground - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Business services - Meeting room ### Outdoors - Barbecue grill - Garden - Terrace ### More - Designated smoking areas ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Desk - Fireplace - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: USD 65 per vehicle (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### Property is also known as Kep Bay Hotel Resort Kep Bay Kep Bay Hotel & Resort Kep Kep Bay Hotel & Resort Hotel Kep Bay Hotel & Resort Hotel Kep ## Frequently asked questions ### Does Kep Bay Hotel & Resort have a pool? > Yes, this property has an outdoor pool and a children's pool. ### Is Kep Bay Hotel & Resort pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Kep Bay Hotel & Resort? > Self parking is free at this property. ### What time is check-in at Kep Bay Hotel & Resort? > Check-in start time: 2:00 PM; Check-in end time: midnight. ### What time is check-out at Kep Bay Hotel & Resort? > Check-out is at noon. ### Does Kep Bay Hotel & Resort provide a shuttle to the airport? > Yes, there's an airport shuttle that runs 6:00 AM–6:00 PM on request. A fee of USD 65 per vehicle applies. ### Where is Kep Bay Hotel & Resort located? > This family-friendly Kep hotel is located near the beach, within a 15-minute walk of Kep National Park and Kep Beach. Crab Market and Kep Market are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Kep Bay Hotel & Resort Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.4 Location ### 8.8 Staff & service ### 6.0 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 13 8 - Good 14 6 - Okay 0 4 - Poor 2 2 - Terrible 0 ### 10/10 Excellent #### Verified traveller Jan 1, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort オーシャンビューの部屋だったので開放感があり、とても良かったです ##### Verified traveller ### 8/10 Good #### Zakary Apr 17, 2025 Liked: Staff & service, property conditions & facilities, room comfort #### Family trip, great place to go. Quick family trip during big holiday. Some was quiet even with crowds everywhere and close to beach, 15 minute walk 5 minute drive. Pool was nice, but many tiles were loose and I cut my finger, pool needs to be fixed. Water was cool and family friendly depth. ##### Zakary Stayed 2 nights in Apr 2025 ### 8/10 Good #### Dragos Apr 5, 2023 ##### Dragos Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Eric, Phnom Penh Jul 14, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great big swimming pool, but bicycles broken down and unfit for riding. ##### Eric Stayed 3 nights in Jul 2020 ### 10/10 Excellent #### Donat Mar 23, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### very good very good hotel. ##### Donat Stayed 2 nights in Mar 2020 ### 10/10 Excellent #### Jock Mar 13, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very quiet but very good if you just want to chill. Staff very friendly and welcoming. Great spot ##### Jock Stayed 5 nights in Mar 2020 ### 8/10 Good #### Tek Feb 13, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### bon hôtel Hôte est situé dans un endroit calme , pas loins de marché et environ 2 km de marché de crabe , si non en descendant on peut trouver à manger par cher , le petit déjeuner est très bon : Europe ou asiatique au choix . Le seul point négatif est le problème sanitaire. ![](https://a.travel-assets.com/ugc/hotel-reviews/BCAC6C185F2E170B1106412EE3364979BD0956F81581732168217.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/89F17666718990EA5265779ECAF66AC3F5A695641581732176548.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C1406084DAE8ED24332A9B79ACC5C9CF6C78131C1581732173830.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tek Stayed 3 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller Feb 12, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a very nice hotel with a beautiful view of the ocean and islands in the background. The service was great and the restaurant food was delicious. I was on l there one night but would def stay there again. ##### Verified traveller Stayed 1 night in Feb 2020 ### 8/10 Good #### Verified traveller Jul 8, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Jul 2019 ### 10/10 Excellent #### Verified traveller Jul 2, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I stayed with my family including kid. This room really comfortable and clean. The room space is enough for my kid to play there. View of ocean is so nice. Especially I enjoyed very much at pool, clean and big. Love this place and will come again next time. ##### Verified traveller Stayed 2 nights in Jun 2019 ### 10/10 Excellent #### Daniel Apr 20, 2019 Liked: Staff & service, property conditions & facilities, room comfort ##### Daniel Stayed 2 nights in Apr 2019 ### 10/10 Excellent #### Lydie Apr 7, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful! Perfect! The hotel is the best in town the staff is very nice and helpful! ##### Lydie Stayed 2 nights in Mar 2019 ### 8/10 Good #### Verified traveller Apr 3, 2019 Liked: Cleanliness, amenities, property conditions & facilities Service at restaurant & reception a bit slow & unorganised but staff very friendly & accomadating. Great breakfast buffet. Hiring motorbike & tuk-tuk was no problem,quick & efficient. ##### Verified traveller Stayed 6 nights in Mar 2019 ### 10/10 Excellent #### Sean Mar 20, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great little place off the beaten path We really enjoyed our stay at the Kep Bay Hotel. The staff was friendly and helpful. The rooms were clean and well-appointed. The pool area was great for our afternoon cooling down after touring the area and hiking in the Kep National Park. The hotel was a little bit of a walk from most things but that was ok with us. A tuk tuk to the other things was between $2-$3. The hotel staff helped arrange local tours and even our transit to Phu Quoc after our visit at very reasonable prices. We found it to be a great value. The provided breakfast was not overly extravagant but very good. We ate poolside a couple of times and the food was also good and the bar staff attentive. We really enjoyed our stay. ##### Sean Stayed 3 nights in Mar 2019 ### 8/10 Good #### Kim Feb 9, 2019 Liked: Property conditions & facilities, room comfort Disliked: Cleanliness, staff & service #### Dissatisfied Nice hotel but very disappointed with the Management. We were celebrating my husband's 62nd birthday. I emailed the manager to let him know twice. He never responded. The previous hotel we stayed in called the Kep Bay hotel to arrange a pick up for us. On arrival no one was there. We had called the hotel from the bus station but had difficulty being understood. When we arrived I asked to see the Manager but he was at his farm! I reminded the deputy manager re my husband's birthday on arrival. He said he would arrange the room to be made up with petels etc. On the morning of my husband's birthday I reminded him again. He said I should have informed them before and there would be a surcharge to make the room nice. I again reminded him I had sent an email and told him on checkin. I also asked for an ice bucket for a bottle of champagne I had brought my husband for his birthday, by the pool. We were the only 2 by the pool. He sent a beer create and tried to charge us for this! I asked to see him and took him to their bar to show him what an ice bucket looked like for champagne and expressed my disappointment in his penny pinching and lack of customer service and how he was ruining our celebration. We then got our ice bucket and room made nice with petels and heart shaped towels with no extra charge. I felt very let down by the Managers and feel they are not supporting their staff or looking after their customers. ##### Kim Stayed 5 nights in Jan 2019 ### 8/10 Good #### Verified traveller Jan 17, 2019 Liked: Room comfort #### Ein neues Hotel mit teilweisen großen Schwächen. Das Hotel hat ein Sauberkeitsproblem in den Zimmern, Bad und Bett und um den Swimmingpool herum. besonders die Liegen sind kaputt und schmutzig. Auch die eigentlich sehr schöne Rooftop- Terasse war am Boden extrem schmutzig. Der Swimmingpool war sehr trübe und nicht frisch. Das Frühstück war auch im asiatischen Teil geschmacklos oder auch Salatsoßen schlecht. Das Hotel ist eigentlich noch sehr neu aber schon teilweise, weil schlecht gepflegt, runter. Ein Ärgernis waren auch die nächtlichen lautstarken Gelage von speziell chinesischen Gästen bis teilweise nach Mitternacht, ohne daß das Personal einschritt. Die Lage und Aussicht vom Hotel waren aber sehr schön. Auch die Ausstattung der Zimmer war gut. Bis auf den schlechten TV Empfang.. Liegt alles Personal und am Management. ##### Verified traveller Stayed 3 nights in Jan 2019 ### 8/10 Good #### Anette Dec 28, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Trevligt hotell Vi hade bokat rum för två vuxna o ett barn (11 år). Det var två sängar. Frukosten för barnet ingick inte, trots att vi bokat rum för 3 personer. Vi fick be om en 3:e handduk varje dag, eftersom de glömde attvi var 3 personer i rummet. Personalen är otroligt vänliga o vill hjälpa till, Bra pool. ##### Anette Stayed 3 nights in Dec 2018 ### 8/10 Good #### Marie Dec 28, 2018 Liked: Cleanliness, staff & service, property conditions & facilities #### Nytt fint hotell, bra pool. Vi hade bokat för 2 vuxna, och 1 barn (15 år), vi fick rum med 2 enkelsängar, så det var lite trångt. Frukost skulle ingå, men det ingick bara för 2 personer, så vi fick betala 5 dollar per dag extra, för frukost för den 3’e personen. Personalen var toppen. Så gästvänliga och trevliga. Poolen och poolområdet var toppen. ##### Marie Stayed 3 nights in Dec 2018 ### 8/10 Good #### Verified traveller Dec 27, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hatten ein schönes und konfortables Zimmer mit herrlicher Aussicht auf das Meer, die Inseln und Pool. Frühstück eher für Asiaten, aber ok mit Eierstand und Früchten. Sehr freundlicher Service, Hotel empfehlenswert. ##### Verified traveller Stayed 4 nights in Dec 2018 ### 4/10 Poor #### Shirley Nov 26, 2018 Not so Good. Cleanliness is no where to find...Floor was never cleaned and the room cleaning service was very late. Dining and swimming pool also not cleaning properly. There was no time restrictions for swim pool usage and make it worse. The location is better. Breakfast is average. Finally not value for the room rate. Behind rooms cannot open the curtains. Always some body peeping through the windows as it was facing road. ##### Shirley Stayed 2 nights in Nov 2018 ### 10/10 Excellent #### Stig Jul 28, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Rolig, pent og familievennlig Meget bra hotell med hyggelig personale som alltid vil yte deg god service. Store romslige dobbeltrom med meget store og gode denger og flott bad. Leie av hotellets Tuk Tuk for 3 dollar eller gratis sykler. Fin strand 10-15 min gåtur eller 4-5 min sykkeltur. Grei frokostbuffet med noe begrenset europeisk meny. God restaurant ved svømmebassenget. Sandwich anbefales! Vi var en familie på fem som forlenget vårt opphold med fire dager da vi var så fornøyd med hotellet og værmeldingen viste bedre vær i Kep enn i Sihanoukville. ![](https://a.travel-assets.com/ugc/hotel-reviews/s1411-p5e138e90-9202-11e8-b409-0242ac110007-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1693-pb0ca3fa0-9200-11e8-94ca-0242ac11000e-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1939-pb62985f0-9200-11e8-b409-0242ac110007-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Stig Stayed 3 nights in Jul 2018 ### 8/10 Good #### youngchul Jul 6, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### youngchul Stayed 1 night in Jul 2018 ### 10/10 Excellent #### Lydie May 17, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### PERFECT PLACE TO STAY PERFECT STAY! The staff is lovely, the service is perfect, everyone was really nice and the pool is just incredible. I will definitely come back next times I am in town and I highly recommend it. ##### Lydie Stayed 1 night in May 2018 ### 8/10 Good #### Ralf Apr 5, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gutes Hotel, das nicht zu Kep passt Sehr schönes, aber chakterloses Hotel, toller Pool, sehr freundliches Personal, ordentliches Frühstücksbuffet. ##### Ralf ### 8/10 Good #### Lucien Apr 3, 2018 Liked: Cleanliness, staff & service, property conditions & facilities #### Problème d’eau Pas l’eau chaude, uniquement de l’eau froide. 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