Leknath Marg, Kathmandu, Central Development Region
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Dear Ms. Sudha,Greetings from The Malla Hotel!Thank you for your wonderful review on Expedia! We're thrilled to hear that you had such a positive experience during your stay at The Malla Hotel.Our staff takes great pride in providing exceptional service, and we're delighted that you found them amazing. We believe that our team plays a crucial role in ensuring that our guests have a memorable and enjoyable stay.We're also glad to hear that you enjoyed our gorgeous garden. Creating a tranquil and beautiful environment for our guests to relax and unwind is important to us, and we're pleased that you found it appealing.Thank you for choosing The Malla Hotel, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm Regards,The Malla Hotel
8/10 Good
Jennifer
Feb 15, 2024
Jennifer
Stayed 1 night in Feb 2024
Response from The Malla Hotel on Mar 5, 2024
Dear Ms. Jenifer,Greetings from The Malla Hotel!Thank you very much for taking the time to provide us with your feedback and for giving us a rating of 8. We truly appreciate your input as it helps us understand how we're doing and how we can improve.We're delighted to hear that you had a positive experience during your stay with us. It's our goal to ensure that every guest has a comfortable and enjoyable stay, and it's rewarding to know that we were able to meet your expectations.If there are any specific aspects of your stay that you particularly enjoyed or any areas where you think we could make further improvements, please don't hesitate to let us know. Your feedback is invaluable to us as we strive to continually enhance our services.We hope to have the pleasure of welcoming you back to our hotel in the future and providing you with another excellent stay.Warm Regards,The Malla Hotel
Amazing hotel. Close to everythint one needs. Great staff. Great food. Overall a charm.
Arlos
Stayed 1 night in Mar 2023
Response from The Malla Hotel on Dec 2, 2023
Dear Mr. Arlos, Greetings From The Malla Hotel! Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay with us in March 2023 and found our hotel to be amazing. We appreciate your positive comments about our cleanliness, staff, service, property conditions, facilities, and room comfort. We're delighted to know that you would consider returning in the future. If you have any further feedback or suggestions to share, please don't hesitate to reach out. We aim to continue providing you with a charming and exceptional experience. Looking forward to welcoming you back! Best Regards, The Malla Hotel