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Reviews of Kathmandu Garden Home

3 out of 5
Kathmandu Garden Home
Ward no 16, Shree Ratna Marg, Thamel, House no. 87, Kathmandu

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 34 reviews" "
Rating 8 - Good. 10 out of 34 reviews" "
Rating 6 - Okay. 4 out of 34 reviews" "
Rating 4 - Poor. 2 out of 34 reviews" "
Rating 2 - Terrible. 0 out of 34 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Linda

Liked: Staff & service
What was advertised on the booking sites for the chosen room and what I got didn’t match. The manager was very gracious and went out of his way to make my stay in Kathmandu a pleasant one.
Stayed 2 nights in Aug 2023
Response from Hotel Team on Sep 9, 2023
Dear Linda, thank you for your review and we had given you the room better than what you booked. Sorry for inconvenience caused if any.

10/10 Excellent

Hesti

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent !
First time for us to Nepal and we stayed 2 nights at Kathmandu Garden Home Hotel before trekking to EBC. Comfort bed, wide room, responsive staffs. Delicious Breakfast gave us more energy before doing long trip.
Stayed 1 night in May 2023
Response from Dil on May 23, 2023
Dear Hesti, thank you for your review and we hope to see you again in next season with a group and your recommendations to your friends will be highly appreciated.

10/10 Excellent

Green

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property managed... We beautiful garden and love the bar.... Wonderful
Response from Dil on Mar 2, 2023
Dear Vikash jee, thank you for your valuable review.

8/10 Good

Bibash

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Amazing atmosphere despite noise area !..
Response from KGH team. on Jan 9, 2023
Dear Bibash Jee, greetings from Kathmandu Garden Home. Thank you for your review and hope to see you again in our property.

10/10 Excellent

Elina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet set back from the main road
The side street is quiet(er), while it's still right by Thamel and the main road. The courtyard and surrounding buildings are nice, room big and clean. The receptionist was very nice and welcoming and sorted out my mistake of booking the wrong date with no issue. The other staff were also very nice and helpful.
Stayed 1 night in May 2022
Response from Hotel administration on Jun 13, 2022
Dear Elina Namaste & Greetings! Thank you for writing review regarding your stay. We are looking forward to host you in upcoming future. Warm Regards Kathmandu Garden Home Family

8/10 Good

Sanjeev Kumar

Stayed 1 night in Apr 2022
Response from Hotel administration on May 15, 2022
Dear Guest Warm Greetings from Kathmandu Garden Home! Thank you for your review. We are glad that you liked our hotel. We are waiting to provide best service at our hotel. Warm Regards Kathmandu Garden Home

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with small garden
Super Friendly staff, Nice garden, proximity to main market thamel and tourist bus park. Comfortable bed, no issue on hot water, Wi Fi and AC. Hair dryer on request and nice buffet breakfast. Located on very quite area in thamel. Recommended to all.
Stayed 1 night in May 2019
Response from KG home Team on May 27, 2019
Dear Guest, Namaste and warm greetings! Thank you so much for your nice review about your recent stay with us and we hope you will choose us again in future. Best Regards, Kathmandu Garden Home Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotel near tourist bus park
I had very nice stay at this hotel. Comfortable bed, clean room with balcony working Air condition, Clean attached bath room, running hot and cold water, uninterrupted wifi, nice small garden and walking distance to main market(Thamel). This hotel is located very near to tourist bus park of(Pokhara, Chitwan, Lumbini). Highly recommended If you plan to travel on tourist bus to Pokhara, Chitwan and Lumbini.
Stayed 1 night in May 2019
Response from KG Home on May 27, 2019
Dear Guest, Namaste and warm greetings from Kathmandu Garden Home! Thank you so much for your wonderful review and we hope you will give chance to serve you again in near future. Best Regards, KG home Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from KG Home on Apr 30, 2019
Dear Guest, Namaste and warm greetings from Kathmandu Garden Home! Thank you so much for your rating. Best Regards, Kathmandu Garden Home Team

10/10 Excellent

Takanori, Tokyo, Japan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Stay, Helpful Staffs, Nice Garden and Great Location My stay at was great at this hotel. Very charming and helpful staffs. Beautiful garden, Nice and clean room with running hot water, working A/c. Highly recommended to stay at this hotel.
Stayed 1 night in Apr 2019
Response from KG Home on Apr 29, 2019
Dear Guest, Namaste and warm greetings from Kathmandu Garden Home! Thank you so much for your review about your recent stay with us and we hope you will give chance to serve you back in the future too. Best Regards, Kathmandu Garden Home Family

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was located in a quiet street but handy to Thames, staff were very friendly and helpful, facilities were Clean and everything functioned. Food was also good, worth staying at.
Stayed 2 nights in Mar 2019
Response from KG Home on Apr 13, 2019
Dear Guest, Greetings to you! Thank you so much for choosing us while you were visiting Kathmandu Nepal and Liked our service. We look forward to welcome you back in upcoming future. Best Regards, KG Home Family

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Considering the actual situation in Nepal, this hotel is OK and more convenient to shop.
Stayed 1 night in Mar 2019
Response from KG Home on Mar 25, 2019
Dear Guest, Namaste and warm greetings from Kathmandu Garden Home! Thank you so much for taking your valuable time to write review about your stay with us. We look forward to welcome you in coming future. Best Regards, Kathmadnu Garden Home Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, Nice staff, Good value of Money and Good facilities in room. I booked Deluxe single room,garden view which was nice. They don't allow to smoke in the room but you can smoke in balcony. I am chain smoker so i went balcony frequently. During my stay there was no problem with hot water, Air condition, Internet and TV but they only provide thermos in room so i needed to call room service to refill it. They also arrange day tour and vehicle arrangement Over all my stay at this hotel was good. recommended to all budget traveler.
Stayed 1 night in Dec 2018
Response from KG Home Family on Jan 3, 2019
Dear Guest, Greetings to you! Thank you so much for taking your valuable time write feedback about your stay with us. we are so happy that you had comfortable stay at our property We look forward to welcome you again in near future. Best regards, Kathmandu Garden Home Family.

4/10 Poor

Noor

Disliked: Staff & service, property conditions & facilities, room comfort
The restaurant Was good and the food was delicious
It was good but hotel management should take care of the customer more.
Response from Dil on May 10, 2018
Thank you for your review and we will try to improve our service quality as per your suggestion.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2017
Response from D. B. Rijal on Mar 14, 2018
Thank you for giving the time to write review and hope to see you again in our property.

6/10 Okay

Mike, Calif.

Disliked: Property conditions & facilities, room comfort
Bad location, very noisy.
The staff endeavored to be helpful but that didn't compensate for a bad shower, no tidying of the room on day two, no bottled water after the first day and a bad location - far from the Thamel on a street undergoing construction, with dogs barking incessantly. I was scheduled to stay another night next week, but cancelled, due to all of the above.
Stayed 2 nights in Sep 2017
Response from bijay on Nov 10, 2017
Thanks for the review but in reality everything you have mentioned here are not true.

8/10 Good

felix, dubai

Liked: Staff & service, property conditions & facilities, room comfort
Relaxing in Kathmandu
I really enjoy this place. Even crazy busy kathmandu is around, when you are in the hotel its feel so relaxing. I was very glad to choose this hotel because was a relieve after be outside jusg came back and relax. The staff is helpful but need little bit more of English, still always smiling and ready to help you. Breakfast a la carte was nice, room service is not 24 hrs as I read somewhere, but many places around to eat, shop and drink. I recommend this place because for the price that you pay is totally worth it.
Room with A/C
Cute balcony
Toilet
Free Breakfast a la cart
Stayed 1 night in Jun 2017
Response from Hotel administration on May 19, 2022
Thank you for giving the time to write review and hope to see you again in our property.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice garden hotel
Clean and comfortable room, nice garden, very good hotel in Thamel.
Stayed 1 night in Jul 2017
Response from Hotel administration on May 19, 2022
Thank you for giving the time to write review and hope to see you again in our property.

10/10 Excellent

Esso, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Nice location in Paknajol on the very western edge of Thamel, the hotel is very clean, modern, has good facilities. The breakfasts were always good with plenty of choice
Stayed 5 nights in May 2017
Response from Hotel administration on May 19, 2022
Thank you for giving the time to write review and hope to see you again in our property.

8/10 Good

Emily , Iowa, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay and good price. Beautiful courtyard garden. Breakfast was good and hotel staff was courteous and helped me locate ATM, spa, etc. nearby. My only complaint was that there was a group of men staying below my room who were up all night (until 3 AM) making a lot of noise. Not the hotel's fault obviously though.
Stayed 4 nights in Jun 2017
Response from Hotel administration on May 19, 2022
Thank you for giving the time to write review. Sorry for any inconvenience caused and hope to see you again in our property.

10/10 Excellent

Allie, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience, very good budget hotel.
It was great experience! Comfortable stay, quiet and clean room, Staffs are friendly and helpful.
Stayed 1 night in May 2017
Response from Hotel administration on May 19, 2022
Thank you for giving the time to write review and hope to see you again in our property.

4/10 Poor

Julian

Liked: Cleanliness
Disliked: Staff & service, room comfort
What you pay is what you get!
Manager quoted us on e-mail Rps700 extra for airport pick-up but driver didn't show up. After waiting for about 45 minutes, we took a pre-paid cab to hotel. At hotel, manager apologized and upgraded our room. Room was clean and bedsheets looked tidy. Old bathroom door was very hard to open and close. Good water pressure and plenty of hot water. Hotel was very noisy in the middle of the night because stray dogs couldn't stop barking, and renovation workers next building were hammering and hacking early in the morning. Road to the hotel was slippery, wet and full of mud (and I saw a dead pigeon). The only good thing about the hotel was the breakfast. Hot buffet with bacons, eggs and waffles.
Dear Lim, Thank you for your feedback regarding your stay with us. We already apologized about the airport pick-up; in return you notify that’s fine. It was happened because of your flight delay. We don’t think thet bathroom door is old because all things are new because we are newly opened hotel, but noted about hard to open and close. Similarly, you didn’t say anything during your stay. We asked you about your stay and you replied everything is very good. If you said about the door condition it should be fix during your stay, it is first complain about bathroom door. We are very sorry that you feel nowise due to dog barking in the night time and construction in the morning, but this is not in our control. Noted about the road condition, we are going to repair the road condition very soon, we are talking with the neighbor about this because we cannot do our self until we get support from neighbor. Thank you and wish you successful time ahead!! Kind Regards Navaraj Lamsal

8/10 Good

RORY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice clean and friendly place for a couple of nights in Thames.
Response from Hotel administration on May 19, 2022
Thank you for giving the time to write review and hope to see you again in our property.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Really lovely hotel. Very nice gardens . Little oasis of clam. Good sized rooms, very comfy bed and a very good breakfast. Be careful of the location it isn't close to where the map says it is . They need to fix this as it did take me sometime to find the place
Response from Hotel administration on May 19, 2022
Thank you for giving the time to write review and hope to see you again in our property.

10/10 Excellent

JimBa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant and comfortable stay
Good locations, comfy bed, very friendly staffs. Nice breakfast buffet, nice garden.
Response from Hotel administration on May 19, 2022
Thank you for giving the time to write review and hope to see you again in our property.

6/10 Okay

Riccardo

Travelled with group
Disliked: Cleanliness
Stayed 6 nights in Feb 2023
Response from Dil on Mar 1, 2023
Dear sir, thank you for giving the time to write review. Hope to see you again in our property.

10/10 Excellent

Halit

Stayed 4 nights in Sep 2022
Response from Mingma Sherpa on Sep 18, 2022
Dear HalitNamaste & Warm Greetings from Kathmandu Garden HomeThank you for choosing our Hotel. We are more than happy that you have given 10 out of 10 It is always our highest priority to provide the highest level of services to our guests at all times.See you again :)Best RegardsKathmandu Garden Home Team

6/10 Okay

Verified traveller

Disliked: Staff & service
냉랭하고 칙칙한편
숙소가 어둡고 냉랭한 느낌. 블랙퍼스트 별로임. 룸컨디션도 별로임.
Stayed 1 night in Jan 2022
Response from Hotel administration on Feb 5, 2022
Thank you for your review and hope to see you again i our property.

10/10 Excellent

Rui F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent surprise.
Very good value for your money. Good breakfast, clean room and bed, internet working, hot water 24h.
Stayed 3 nights in Jan 2019
Response from KG Home on Jan 30, 2019
Dear Rui F, Greetings to you! Thank you so much for taking your valuable time to write feedback about your recent stay with us. We are more then happy that you enjoyed your stay at Kathmandu Garden Home and we hope you will give chance to serve you again in future. Best Regards, Kathmandu Garden Home Team

10/10 Excellent

オヤジ一人, 東京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
また泊まりたい
まず守衛がいちいち敬礼してくれるのにビックリ。他で手配したエージェントともめていたらフロントを始め皆が相談に乗ってくれました。敷地雰囲気が良く、部屋も広くて快適。この値段では安すぎると思うくらい良かったです。
Stayed 1 night in May 2018
Response from Dil on May 9, 2018
Thank you very much for giving the time to write review and hope to see you again in our property.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very,very nice hotel! I recommend all the people who come to kathmandu,
Stayed 3 nights in Aug 2017
Response from KG Home Family on Jan 3, 2019
Dear Guest, Thank you so much for your review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔でスタッフの教育も行き届いているゲストハウス
・部屋はとても綺麗。 ・スタッフも良く教育されていて、対応が丁寧。 ・朝食はまあまあ。初日に朝一番で行ったときは全部揃っていなかったが、当方の不満を察したのか滞在中に改善されていった。
Stayed 3 nights in Aug 2017
Response from Hotel administration on May 19, 2022
Thank you for giving the time to write review and hope to see you again in our property.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean comfortable hotel in central area
friendly staff with excellent breakfast! close to shops and attraction easily get amazing restaurant nearby!
Response from Hotel administration on May 19, 2022
Thank you for giving the time to write review and hope to see you again in our property.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Response from Hotel administration on May 19, 2022
Thank you for your ranking and hope to see you again in our property.