[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Jack Tree Lodge This welcoming guesthouse offers barbecue grills and dry cleaning services just minutes from the Royal Botanical Garden in a peaceful setting ![Lounge](https://images.trvl-media.com/lodging/24000000/23600000/23597300/23597233/59278cc8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/24000000/23600000/23597300/23597233/db2c5b6f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - evening/night](https://images.trvl-media.com/lodging/24000000/23600000/23597300/23597233/bb275704.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Quadruple Room, 2 Bedrooms, Mountain View | View from room](https://images.trvl-media.com/lodging/24000000/23600000/23597300/23597233/7352e477.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (USD 5 per person)](https://images.trvl-media.com/lodging/24000000/23600000/23597300/23597233/e33eaee8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Kandy General Hospital, Jack Tree Lodge combines comfort with convenience. Guests enjoy WiFi in their rooms and can relax in the peaceful garden. The on-site restaurant satisfies hungry travelers, while bike rentals and tour assistance help visitors explore the area. 9.0 Wonderful ## Popular amenities - - Room service - Air conditioning - Laundry - Housekeeping - Parking included ## Room options ### Check availability for these dates Tonight [Oct. 2 - Oct. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=23597233&PinnedHotelID=23597233&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=23597233&PinnedHotelID=23597233&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 3 - Oct. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=23597233&PinnedHotelID=23597233&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=23597233&PinnedHotelID=23597233&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=23597233&PinnedHotelID=23597233&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=23597233&PinnedHotelID=23597233&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=23597233&PinnedHotelID=23597233&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=23597233&PinnedHotelID=23597233&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 3 of 3 rooms ![Standard Double Room, 3 Bedrooms, Accessible, Non Smoking | View from room](https://images.trvl-media.com/lodging/24000000/23600000/23597300/23597233/cf2c87b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 3 Bedrooms, Accessible, Non Smoking 9.0 Wonderful 2 reviews ### Highlights Individually furnished Air conditioning Flat-screen TV Blackout drapes/curtains 6 bedrooms Premium bedding Ceiling fan Hair dryer - 145 sq ft - Sleeps 2 - 1 Double Bed OR 1 Queen Bed ![Deluxe Quadruple Room, 2 Bedrooms, Mountain View](https://images.trvl-media.com/lodging/24000000/23600000/23597300/23597233/a06a3239.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Quadruple Room, 2 Bedrooms, Mountain View ### Highlights Separate sitting area Individually furnished Air conditioning Flat-screen TV Blackout drapes/curtains 6 bedrooms Premium bedding Ceiling fan - 237 sq ft - Mountain view - Sleeps 4 - 1 Double Bed and 2 Twin Beds ![Deluxe Room, 2 Bedrooms, Private Bathroom, Mountain View | View from room](https://images.trvl-media.com/lodging/24000000/23600000/23597300/23597233/2e32edb2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Bedrooms, Private Bathroom, Mountain View ### Highlights Balcony Individually furnished Air conditioning Flat-screen TV Blackout drapes/curtains 6 bedrooms Premium bedding Ceiling fan - 140 sq ft - City view - Sleeps 2 - 2 Twin Beds OR 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKandy-Hotels-Jack-Tree-Lodge.h23597233.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKandy-Hotels-Jack-Tree-Lodge.h23597233.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C7.28094%2C80.61393&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=xLsYQiRJt-CCbkvt8V5xLmnzBa8=) No 1, Nelum Mawatha, Primrose Gardens, Kandy, 20000 #### What's nearby - National Hospital Kandy - 3 min drive - 1.8 km - Wales Park - 4 min drive - 3.3 km - Temple of the Tooth - 5 min drive - 3.6 km - Royal Palace of Kandy - 6 min drive - 3.6 km - Royal Botanical Garden - 7 min drive - 4.0 km #### Getting around - Kandy Railway Station - 12 min drive #### Restaurants - ‪Oak Ray Regency - ‬5 min drive - ‪Aloy - ‬6 min drive - ‪Royal Mall Coffee Shop - ‬5 min drive - ‪KFC - ‬20 min walk - ‪Dinemore - ‬17 min walk ## About this property ### Jack Tree Lodge Guesthouse near National Hospital Kandy Located close to Royal Botanical Garden and Wales Park, Jack Tree Lodge provides a terrace, a garden, and dry cleaning/laundry services. Free in-room WiFi and a restaurant are available to all guests. Additional perks include: - Free self parking - Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge) - Luggage storage, tour/ticket assistance, and barbecue grills Room features All guestrooms are individually furnished, and feature comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. More amenities include: - Bathrooms with bidets and free toiletries - Flat-screen TVs with satellite channels - Ceiling fans, daily housekeeping, and electrical adapters/chargers ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/15000000/14840000/14836300/14836242/d7b3fe12.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sevana City Hotel Kandy Kandy - Pool - Free WiFi - Restaurant - Breakfast available 8.8 Excellent 529 reviews CA $44 CA $57 total includes taxes & fees Oct 11 - Oct 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=14836242&PinnedHotelID=14836242&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/16000000/15590000/15586100/15586088/9c9d3704.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### View 360 Kandy - Pool - Dryer - Parking included - Free WiFi 8.0 Very good 84 reviews CA $54 CA $71 total includes taxes & fees Oct 3 - Oct 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=15586088&PinnedHotelID=15586088&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room, Balcony, Mountain View](https://images.trvl-media.com/lodging/112000000/111910000/111906300/111906231/66269197.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cassendra Kandy Kandy - 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Parking included - Free WiFi - Restaurant - Breakfast available 9.8 Exceptional 6 reviews CA $66 CA $91 total includes taxes & fees Oct 16 - Oct 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=99891075&PinnedHotelID=99891075&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free secured self parking on site ### Food and drink - Daily buffet breakfast available for a fee: USD 5 for adults and USD 3 for children - A restaurant ### Things to do - Bicycle rentals - TV in common areas ### Family friendly - Laundry facilities ### Conveniences - Guidebooks - Laundry facilities - Limited-hour front desk - Luggage storage - Shared microwave - Shared refrigerator ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Barbecue grill - Garden - Picnic area - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Tile flooring in room - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Built in 2015 - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Free bottled water - Limited room service - Restaurant dining guides ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Electrical adapters - Individual furnishings - Iron/ironing board on request - Laptop workspace - Laptop-compatible safe - Window screens ## Policies ### Check-in Check-in start time: 11:00 AM; Check-in end time: 11:00 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 6:00 AM - 11:00 PM Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation At check-in, guests must provide a record of full COVID-19 vaccination ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately USD 5 for adults and USD 3 for children - Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 4) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators ### Property is also known as Jack Tree Lodge Kandy Jack Tree Kandy Jack Tree Lodge Kandy Jack Tree Lodge Guesthouse Jack Tree Lodge Guesthouse Kandy ## Frequently asked questions ### Is Jack Tree Lodge pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Jack Tree Lodge? > As of Oct 2, 2025, prices found for a 1-night stay for 2 adults at Jack Tree Lodge on Oct 3, 2025 start from CA $39.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Kandy-Hotels-Jack-Tree-Lodge.h23597233.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Jack Tree Lodge? > Self parking is free at this property. ### What time is check-in at Jack Tree Lodge? > Check-in start time: 11:00 AM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Jack Tree Lodge? > Check-out is at 11 AM. Late check-out is available for a fee (subject to availability). ### Does Jack Tree Lodge provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 60 per vehicle applies. ### Where is Jack Tree Lodge located? > Situated in the historical district, this guesthouse is within 3 mi (5 km) of National Hospital Kandy, Wales Park, and Temple of the Tooth. National Museum and Udawatta Kele Sanctuary are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Jack Tree Lodge Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.0 Location ### 8.8 Staff & service ### 8.6 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 19 8 - Good 6 6 - Okay 2 4 - Poor 0 2 - Terrible 1 ### 10/10 Excellent #### Thamara Jun 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities A very pleasant stay. Staff are very friendly & accommodating our every need. ##### Thamara Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Jagath Jul 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Location is perfect for quick drive to Kandy city center. Staff was very accommodating and made our stay excellent. Special thanks to chef for making so good breakfast ##### Jagath Stayed 3 nights in Jul 2025 ### 8/10 Good #### Thomas Feb 11, 2025 Liked: Staff & service, room comfort Room very spacious,beds incredibly comfortable,view is amazing,could do with a clean (shower area specifically) - breakfast and staff both great - would highly recommend at price point ##### Thomas Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Jeffrey Feb 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities On a hilltop overlooking Kandy, the Jack Tree Lodge is a delightful place to stay. ##### Jeffrey Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### bruce Apr 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellence Superb the accommodations were lovely the view exceptional. The breakfast was amazing the owners and family have excellent customer service skills wonderful hospitality I very much look forward to staying again next year with my family. I have been traveling the world for a year and this hotel and the way I was taken care of stand out the most of any property I have stayed at. Thank you for the lovely experience of sharing your property ##### bruce Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### Monisha Mar 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good guest house experience. Great value for price. Staff was very helpful and the property had amazing views too! ##### Monisha Stayed 1 night in Mar 2024 ### 8/10 Good #### Bhavik Feb 19, 2025 Liked: Cleanliness, staff & service Pros: Beautiful view Free fresh breakfast Friendly staff Cons: Uncomfortable bed Cold shower ##### Bhavik Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### George Dec 8, 2023 #### Room with a view We arrived later in the evening but the staff were friendly, attentive and helpful, serving a delicious dinner. The hotel has wonderful views across the hills surrounding Kandy. A great secret hideaway. ##### George Stayed 1 night in Nov 2023 ### 6/10 Okay #### Sarvalojani Feb 21, 2025 Liked: Cleanliness Some lights are not working inside the room. However staff is friendly. Prices are affordable and the location is good too. ##### Sarvalojani Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Thavrith Feb 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Traveling solo. Stayed for two nights. Good price and breakfast included. Very polite and friendly staff. Owner, Dan, is very friendly and helpful. It’s on a “steep” hill and about 3.5 kilometers to Lake Kandy—-a good distance for walking exercise. This is probably my most favorite and the best budget hotel I had stayed in. Strongly recommend it. ##### Thavrith Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### KEIKO Aug 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### KEIKO Stayed 1 night in Aug 2025 ### 6/10 Okay #### Tom Feb 24, 2024 Liked: Cleanliness Disliked: Staff & service Die Lage über Kandy ist super. Die Ausstattung der Unterkunft wäre gut, wenn nicht die Matratzen in den Betten vom Material her so wären, dass sie bei jeder kleinsten Bewegung nervige Geräusche von sich geben würden. Da wir zwei verschiedene Zimmer hatten, scheint das Standart zu sein. Das Frühstück war das schlechteste auf unserer Reise. Uns wurde jeden Tag Toast mit Marmelade, Würstchen und Omelett vorgesetzt (Omelett schmeckte). Tee kam immer nachdem man fast fertig war mit essen. Der Saft schmeckte sehr chemisch, war vermutlich aus einer Packung. Es gab kein Obst. Die Verständigung mit dem Personal auf englisch war schwierig. Die Jungs waren zwar grundsätzlich freundlich, machten jedoch auch mehrere Fehler, die uns letztlich störten. Wäscheservice wird nicht angeboten oder arrangiert. Cool war, dass wir unser Gepäck zwei Tage zwischenlagern konnten, um zum Adams Peak zu reisen. ##### Tom Stayed 1 night in Feb 2024 ### 8/10 Good #### Arttu Feb 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Majatalo harjun huipulla Sijainti oli harjun huipulla useamman kilometrin päässä keskustasta. Näkymät oli hienot, mutta jalan harjulle kapuaminen sai paidan märäksi. Lähellä oli pieni minimarket, mutta ei muita palveluita. Majatalolla oli oma ravintola, mutta se oli kiinni molempina yöpymisiltoinamme. Huone oli ihan ok. Se oli aavistuksen kulahtanut eikä suihkussa ollut tarjolla shampoota. Huonetta ei siivottu kahden yön vierailumme aikana. Pistorasioista suurin osa oli mallia M, johon yleisimmät adapterit eivät sovi. Saimme lainaksi yhden niihin sopivan adapterin. ##### Arttu Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Jeffrey Jan 29, 2024 ##### Jeffrey Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Jonathan Jul 21, 2023 ##### Jonathan Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Rony Feb 3, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Jack tree lodge is a nice place to stay, the owner is very nice and the staff too, we felt home. They offered breakfast every morning. The location is a 15 minutes walk from the city which was better for us. The rooms have a nice view. The only disadvantage in Kandy is that almost everything closes around 10 pm so nothing much to do or places to eat. ##### Rony Stayed 2 nights in Jan 2023 ### 10/10 Excellent #### Jonathan Feb 28, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic budget accommodation. We really enjoyed our stay. The hotel is a little out of Kandy main centre which is a good thing as it is away from much of the pollution. The room was in fair condition and very clean. We had a nice balcony with views over Kandy. The bathroom was clean and toiletries were provided. We had no fridge but the owner kindly allowed us to put some drinks in his fridge. The owner was a very kind and courteous man and he served a delicious breakfast both mornings, the Sri Lankan breakfast was especially good. Only a 15 minute walk into the centre of Kandy, a good supermarket at the bottom of the road that sold cold drinks, beer etc and a good selection of groceries. I would recommend and I would stay there again if visiting Kandy. ##### Jonathan Stayed 2 nights in Feb 2022 ### 8/10 Good #### Perry Feb 10, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great scenic and luxury ‘budget’ hotel I stayed here as my stop off in Kandy during my 3 week trip around Sri Lanka. I loved everything about the hotel! Lots of space within the rooms and also in the restaurant and lobby areas - also a beautiful balcony overlooking the mountains. The rooms are spotlessly clean and modern and the service from the staff is also very good. An incredible restaurant on the same street called Licensed to Grill, also highly recommend! The only very minor negatives I would say is that it’s a bit far away from Kandy centre for transport purposes and the staff weren’t available as much as I’d hoped - I had to go searching for them a couple of times with my queries. Overall though, I thoroughly enjoyed my stay! ##### Perry Stayed 1 night in Feb 2022 ### 10/10 Excellent #### Ales Mar 3, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very nice and clean place We stayed one night and the hotel was very nice and clean, the staff was very kind and friendly. Can only recommend. ##### Ales Stayed 1 night in Feb 2020 ### 8/10 Good #### Dicte Mar 1, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Smuk udsigt. Venligt personale ##### Dicte Stayed 2 nights in Feb 2020 ### 10/10 Excellent #### Nayana Jan 20, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Nayana Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Eoin Jul 10, 2019 ##### Eoin Stayed 1 night in Jul 2019 ### 2/10 Terrible #### Verified traveller Jan 4, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Booked and paid for the luxury triple room in April 2018 via /Expedia. Contacted the owner via Wotif on 2 separate occasions leading up to the stay to confirm various details and received responses. Phoned 1 hour prior to arrival and were provided with directions. Arrived to be told they didn’t have a booking for me and hadn’t received confirmation so I wasn’t booked in and my room was already booked. This was despite me providing them with a physical copy of the booking. Ultimately had no alternative to leave. Kandy was extremely busy and fortunately we had a driver as had to try 8 other hotels before we got a room. Very appointing. Do not recommend stand here due to owner dishonestly and blatant lies. ##### Verified traveller Stayed 2 nights in Dec 2018 ### 10/10 Excellent #### Verified traveller Jan 2, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 1 night in Dec 2018 ### 10/10 Excellent #### Verified traveller Dec 31, 2018 Liked: Cleanliness, staff & service, property conditions & facilities Fab property, great views, great breakfast, friendly and helpful. ##### Verified traveller Stayed 1 night in Dec 2018