Zone Luxe

Reviews of Zone By The Park Jodhpur

4.5 out of 5
Zone By The Park Jodhpur
Jawahar Tower 29 (2-A) Light, Industrial Area, Shakun Motor Tiraha, Jodhpur, Rajasthan

Reviews

8.0

Very good

Rating 10 - Excellent. 9 out of 24 reviews" "
Rating 8 - Good. 8 out of 24 reviews" "
Rating 6 - Okay. 4 out of 24 reviews" "
Rating 4 - Poor. 2 out of 24 reviews" "
Rating 2 - Terrible. 1 out of 24 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Clifford, Cobble Hill

Travelled with family
Hotel room is quiet and the shower works well. However, the bed cover and rug had stains on them. The hotel is at least 20 minutes from the city centre.
Stayed 2 nights in Mar 2024
Response from Operations Manager on Mar 21, 2024
Dear Mr Clifford, We appreciate your feedback on the tranquility of our rooms and the functionality of our showers. We strive to provide a restful environment and it's gratifying to hear when guests have a positive experience in these aspects. We take your comments regarding the cleanliness of the bed cover and rug very seriously. Cleanliness is a cornerstone of our service philosophy, and it's apparent that we've fallen short in this instance. Rest assured, we are addressing these oversights with our housekeeping team to ensure our high standards are consistently met. Regarding our location, we understand the distance to the city center may not be ideal for all our guests, and we are exploring ways to enhance our guests' convenience. Whether it involves providing more information on local transportation options or arranging shuttle services, we are actively seeking solutions to improve this aspect of our guest experience. Your honest feedback is invaluable to us as it allows us to improve and continue providing quality service. We hope to have the opportunity to welcome you back for a more seamless and comfortable stay. Blessen VargheseOperations Manager

8/10 Good

Suneet

Liked: Cleanliness, property conditions & facilities
Komal was great. Others need training.
Response from Operations Manager on Jan 29, 2024
Dear Mr Suneet, We're delighted to hear about your positive experience with Komal! It's affirming to know that her efforts made a significant impact on your satisfaction. Your feedback regarding the rest of the team is equally important to us. We understand the value of continuous improvement and appreciate your honest critique. Rest assured, we are committed to ensuring our staff receives the necessary training and support to meet and exceed the high standards we set for our customer service. Your experience provides us with valuable insight into where we need to focus our efforts for improvement, and we are taking your comments into serious consideration. If you have any specific suggestions or further details about your interactions, we encourage you to reach out. This information will be greatly beneficial in helping us to refine our training programs and enhance our overall customer service. We look forward to the opportunity to demonstrate the positive changes your feedback has instigated. Blessen VargheseOperations Manager

10/10 Excellent

Amilcar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from General Manager on Jan 18, 2024
Dear Amilcar, Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Regards;Harish KumarCluster General Manager

2/10 Terrible

Kumar

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Kanhaiya, Faridabad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good stay in this hotel.
Stayed 2 nights in Feb 2022
Response from Harish Kumar on Mar 7, 2022
07 Mar, 2022 Dear Mr Aggarwal, Hi! It was a pleasure having you stay with us at Zone by The Park, Jodhpur. We thank you for sparing your valuable time to evaluate our product and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards,

6/10 Okay

J N

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing specific !
The hotel is good for staying but it is away from the main town due to which it appears to be in a desolate place with nothing to do nearby if you want to go out of the hotel. It is located in the industrial area which does not appear to be very tourist friendly.
Stayed 1 night in Oct 2021
Response from Harish Kumar on Oct 26, 2021
Dear Mr Guest, Hi! It was a pleasure having you stay with us at Zone by The Park, Jodhpur. We thank you for sparing your valuable time to evaluate our product and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Harish Kumar General Manager

4/10 Poor

Chandini

Stayed 3 nights in Sep 2021
Response from Harish Kumar on Oct 6, 2021
Dear Ms. Chandani, Warm greetings from all the team at Zone by The Park, Jodhpur. On behalf of the management of Zone by The Park, Jodhpur, I would like to thank you for staying with us. At Zone by The Park, Jodhpur we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. We regret the inconvenience caused. We look forward to welcoming you again for another enriching stay soon. Thank you, Harish Kumar General Manager

8/10 Good

Govind

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Except for the hotel staff, very few guests were following CoVid protocols, which is unfortunate. The breakfast needs to be improved
Stayed 1 night in Aug 2021
Response from Harish Kumar on Oct 6, 2021
Dear Mr Govind, Greetings!!! It was a pleasure having you stay with us at Zone by The Park, Jodhpur. We thank you for sparing your valuable time to evaluate our product and services. We are happy to learn from your feedback that your stay was comfortable during this visit and we have made a note of your comment about protocols, please assured that the is briefed to the concerned team to take corrective actions. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Harish Kumar

10/10 Excellent

Rashmi Rao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and hospitality!
The service was excellent. They gave us an upgrade and the room given was spacious and comfortable. They even arranged for packed breakfast when we had to checkout v.early for a scheduled trip. Overall a memorable stay!
Stayed 2 nights in Jan 2021

8/10 Good

Anil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
it was a comfortable stay ...
Stayed 1 night in Feb 2020
Response from Zone on May 8, 2020
Dear Guest, Hi! Thank you so much for sparing your time to rate us. Look forward to the pleasure of welcoming you again in near future. Stay connected, Zone by The Park, Jodhpur

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The things I enjoyed most about my stay at this hotel was the cleanliness of the room and hotel, the breakfast offerings and the well-mannered staff.
Stayed 2 nights in Feb 2020
Response from zone on May 8, 2020
Dear Guest, Hi! Thank you so much for sparing your time to rate us. Look forward to the pleasure of welcoming you again in near future. Stay connected, Zone by The Park, Jodhpur

8/10 Good

Roshan, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
The room had an ironing facilities which was excellent. Room service good. A bit away from city but comfortable
Stayed 2 nights in Jan 2020
Response from Stay Connected, Zone by The Park, Jodhpur on Jan 25, 2020
Dear valued guest, Greetings! Thank you for taking the time to share your feedback. We are always excited to hear positive comments from our guests. Your compliments would highly motivate us to strive for our duties to the best. We shall definitely share this proud moment with our team.

6/10 Okay

Govind

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel is sliiping down.
Very loud music from the Deck till midnight. Could not sleep.
Stayed 1 night in Sep 2019
Response from Zone By The Park, Jodhpur on Sep 23, 2019
Dear Mr. Tahil, Hi! At The outset let me thank you for your review and please accept my sincere apologies for not meeting your expectations during your recent visit. We have made a note of your feedback, please rest assured that The corrective measures have already been taken to ensure that The same does not happen with any other guest in future. I hope you will not mark this experience as permanent and request you to give us one more chance to win your trust back By our hospitality on your next visit to The City. Regards

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place, absolutely excellent and helpful staff, the food is also pretty amazing. Will definitely recommend.
Stayed 1 night in Mar 2019
Response from Zone by The Park, Jodhpur on Apr 2, 2019
Dear Guest, Hi! Thank you so much for sparing your time to rate us. Look forward to the pleasure of welcoming you again in near future. Stay connected, Zone by The Park, Jodhpur

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019
Response from Zone by The Park, Jodhpur on Apr 2, 2019
Dear Guest, Hi! Thank you so much for sparing your time to rate us. Look forward to the pleasure of welcoming you again in near future. Stay connected,

10/10 Excellent

Govind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Comfortable stay
Well laid out amenities. Clean and friendly atmosphere.
Stayed 1 night in Jan 2019
Response from Harish Kumar on Jan 29, 2019
Dear Guest, Hi! Thank you so much for sparing your time to rate and review us at this platform. It is with Delight that you had an absolutely memorable stay with us, your appreciation for the grounds, the team members, food and the activity offered has been conveyed to the entire team. Team looks forward to the welcoming you again in near future. Stay connected, Zone by The Park, Jodhpur

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2019
Response from Harish Kumar on Jan 9, 2019
Dear Guest, Hi! Thank you so much for sparing your time to rate us. Look forward to the pleasure of welcoming you again in near future. Stay connected, Zone by The Park, Jodhpur

8/10 Good

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018
Response from Harish Kumar on Feb 16, 2018
Dear Guest, Hi! Thank you very much for giving a such nice comments and we are glad to note that you enjoyed your stay with us.

8/10 Good

rajeev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Everything best but location is zero
Stayed 1 night in Nov 2017
Response from Harish Kumar on Feb 16, 2018
Dear Guest, Hi! Thank you very much for giving a such nice comments and we are glad to note that you enjoyed your stay with us.

4/10 Poor

Subhojit, Bangalore

Disliked: Property conditions & facilities, room comfort
Pricey for no reason
Has no amenities, no Pool, no bar , no lobby. Not worth more than 3K INR per day.
Stayed 2 nights in Jan 2018
Response from Harish Kumar on Jan 23, 2018
Thank you for choosing Zone Jodhpur and we really disappointed that we won't be able to meet your expectation level this time. Pool and bar will be functional very soon. Hope to see you soon to win your trust by our hospitality in your next visit to Sun City. Regards, Harish Kumar

10/10 Excellent

Sambit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convinent hotel for business & holiday
Room was very nice , specious , genuine customer service approach , food items in the room are on MRP ( No extra charges ) , good food at restaurant , Wi-Fi connection for multiple m/c , thoroughly enjoyed
Stayed 1 night in Dec 2017
Response from Zone Jodhpur on Jan 4, 2018
Thank you for choosing Zone Jodhpur and we are happy to note that you enjoyed your stay with us. Your kind acknowledgement of our services and living places will certainly motivate the entire team to ensure the wow experience to every guest staying with us.

10/10 Excellent

vijay, Noida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel and comfort stay
Nice hotel and good food, Rooms are cleaned and spacious. Enjoy the stay with family
Stayed 1 night in Dec 2017
Response from Zone Jodhpur on Dec 12, 2017
Thank you for choosing Zone Jodhpur and we are happy to note that you enjoyed your stay with us. Your kind acknowledgement of our services and living places will certainly motivate the entire team to ensure the wow experience to every guest staying with us. Looking forward to serve you again on your next trip to Sun City. Thanks & Regards; Rahul Rai

10/10 Excellent

Mona, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was difficult to find but once you get there it is nice. It is a 9 story building. It sits on top of a car dealership. The entrance is on the side. The restaurant is on the 3rd floor. It is clean and the colors are in retro . All the colors are in bright orange, green, yellow and blue. I liked it but my friends didn’t. The room was clean and comfortable . The bed and pillows were very good. My husband and I are always concerned about that. The staff was friendly and the food got. Spicy and mostly vegetarian.
Stayed 1 night in Nov 2017
Response from Zone Jodhpur on Dec 12, 2017
Thank you for choosing Zone Jodhpur and we are happy to note that you enjoyed your stay with us. Your kind acknowledgement of our services and living places will certainly motivate the entire team to ensure the wow experience to every guest staying with us. Looking forward to serve you again on your next trip to Sun City. Thanks & Regards; Rahul Rai

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel limpio y correcto para pasar unos días en la ciudad, habitación cómoda y buen desayuno, bastante completo así que lo recomiendo para visitar la zona
Stayed 1 night in Nov 2018
Response from Rahul on Nov 30, 2018
Dear Guest, Hi! We would like to thank you for your lovely feedback and taking out time to share your experience on this platform. We are elated to learn that you enjoyed every aspect of our hospitality during your visit, food and services being the highlight of it. The team look forward to the pleasure of welcoming you again in near future. Stay connected, Zone by The Park, Jodhpur