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Novotel Tangerang

4.0 star property
Travelers can relax in the garden after city exploration, then savor international cuisine at this business district hotel in Tangerang

Choose dates to view prices

Novotel Tangerang sits in the business district but offers a peaceful retreat with its garden and playground. Guests enjoy international dishes at The Square restaurant while appreciating practical amenities like WiFi and dry cleaning services.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Saturday, and Sunday:
  • Children's pool
  • Fitness facility
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 16 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 200000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Novotel Tangerang pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Novotel Tangerang?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Novotel Tangerang on Jun 6, 2026 start from CA $68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Novotel Tangerang?

Check-in start time: 2 PM; Check-in end time: 6 PM.

What time is check-out at Novotel Tangerang?

Check-out is at noon.

Where is Novotel Tangerang located?

Located in the heart of Tangerang, this hotel is within 1 mi (2 km) of Balekota Mall and TangCity. Modern Golf and Country Club and Tangerang Old Market are also within 2 mi (3 km). Tangerang Tanah Tinggi Station is 19 minutes by foot and Tangerang Station is 30 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

7.8

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 190 out of 408 reviews
Rating 8 - Good. 165 out of 408 reviews
Rating 6 - Okay. 38 out of 408 reviews
Rating 4 - Poor. 11 out of 408 reviews
Rating 2 - Terrible. 4 out of 408 reviews

Reviews

Verified

10/10 Excellent

EFRAIM

Liked: Cleanliness, staff & service, amenities
Nice and clean
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Soichiro

Liked: Cleanliness, staff & service
location is so good, near the airport.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessibility and proximity to airport.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Kjetil Asbjoern

Liked: Cleanliness, staff & service, amenities
Good hotel in proximity (20 min taxi) to the Jakarta international airport. A door into the neighbor upscale mid-sized TangCity mall directly from the hotel lobby. Very good and diverse breakfast buffet. Nice pool and outdoor area next to it. Friendly and helpfull staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great place to stay in every time we visited Tangerang. Been Novotel customer since 2017. Nice staff , great food and clean facilities. Great Job Novotel Tangerang.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Iis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good but it would’ve been better if it’s free.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent, daughter loved the pool! Thank you!
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Wai Man

Disliked: Cleanliness, amenities
Room not clean, there was fingerprints on the cabinet door handles and stains on the table. I stayed in 7/floor, once I stepped out from the escalator there was the smell of old carpet. The pro is the outdoor bar next to the swimming pool. It was good to have dinner there when not hot in the evening. Quite relaxing to lay on the sofa with a glass of cocktail and nice food.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Sze wai

Liked: Staff & service, room comfort
Stayed here for 3 nights on a business trip. Location was great, connected to the Tangcity Mall, which meant loads of restaurant choices. Around 30mins taxi ride from CGK Airport. Room was spacious, but looked quite dated with stains seen everywhere. Nevertheless, still a pleasant stay overall.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Good location

Came here for a night. Location is the best part for Novotel if you need to be in Tangerang since it has direct access to the mall where you can have your meals and a small grocery shop. The room is basic otherwise.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attached to TangCity Mall, it is very convenient. Staff is welcoming and forthcoming. I checked in very early in the morning coming back from umrah. The staff helped me and my wife settled down quickly with food and laundry. Highly recommended.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Timo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is still quite modern, although it is already a couple of years old. However the rooms are clean, nicely arranged and the breakfast is great. It offers a big variety of international and especially Indonesian food. The gym and pool area have been renovated lately, really great for workouts and some relaxation there after. Moreover the location of the hotel on top of the Tang city mall is also really good. Here you can get some good food and cheap massages as well.
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Natanael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast it's perfect all staff super nice night next to mall it's perfect we will coming back stay at Novotel for next trip to Indonesia
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Khemoussi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly
Stayed 1 night in May 2026
Verified

10/10 Excellent

Jeksen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to dtsy
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for stay!
Stayed 11 nights in Mar 2023
Verified

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Wee Kiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and convenient location

Nice hotel
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

MANHEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough to stay at there.
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Jeevithan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Masatoshi

Liked: Staff & service, amenities, property conditions & facilities
I felt an enough comfort to stay here.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Pleasant Stay

Nice room layout and spacious bathtub. Just wish there is easier way to use the shower gel and shampoo while using the tub.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Jase

Liked: Amenities
Great
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Priyanti

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Sing Kok

Liked: Cleanliness, staff & service
Room is too simple without sofa. chair has bad cushion.
Stayed 1 night in Oct 2025