Title: Vega Hotel Gading Serpong - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=6944992&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Vega Hotel Gading Serpong Family-friendly hotel in the business district where travelers can enjoy a water park, outdoor pool with waterslide, spa treatments, and Japanese dining ## Photo gallery for Vega Hotel Gading Serpong ![Outdoor pool - Vega Hotel Gading Serpong (Gading Serpong)](https://images.trvl-media.com/lodging/7000000/6950000/6945000/6944992/dd5475f0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch, dinner served; Japanese cuisine - Vega Hotel Gading Serpong (Gading Serpong)](https://images.trvl-media.com/lodging/7000000/6950000/6945000/6944992/706b4bb8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; Japanese cuisine - Vega Hotel Gading Serpong (Gading Serpong)](https://images.trvl-media.com/lodging/7000000/6950000/6945000/6944992/81455f52.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Vega Hotel Gading Serpong (Gading Serpong)](https://images.trvl-media.com/lodging/7000000/6950000/6945000/6944992/95232ad4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Vega Hotel Gading Serpong (Gading Serpong)](https://images.trvl-media.com/lodging/7000000/6950000/6945000/6944992/1454a644.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Vega Hotel Gading Serpong welcomes guests to its business district with free water park access. Kids enjoy the waterslide at the outdoor pool while adults relax with spa treatments. YUGO Cafe serves Japanese cuisine, and WiFi keeps everyone connected throughout their stay. ## Reviews 8.0 Very good ## Popular amenities - Pool - Spa - Parking included - Free WiFi - Restaurant - Air conditioning ## Room options ### Check availability for these dates Tonight [Dec. 22 - Dec. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=6944992&PinnedHotelID=6944992&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=6944992&PinnedHotelID=6944992&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 23 - Dec. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=6944992&PinnedHotelID=6944992&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=6944992&PinnedHotelID=6944992&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=6944992&PinnedHotelID=6944992&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=6944992&PinnedHotelID=6944992&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=6944992&PinnedHotelID=6944992&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=6944992&PinnedHotelID=6944992&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Superior Room ![Premium bedding, Select Comfort beds, in-room safe, desk](https://images.trvl-media.com/lodging/7000000/6950000/6945000/6944992/c2f6186d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Balcony Air conditioning Smart TV Premium bedding Select Comfort bed Bidet Private bathroom Hair dryer - 249 sq ft - City view - Sleeps 2 - 1 Queen Bed OR 2 Twin Beds ### View all photos for Deluxe Double Room, 1 King Bed ![Premium bedding, Select Comfort beds, in-room safe, desk](https://images.trvl-media.com/lodging/7000000/6950000/6945000/6944992/c2f6186d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 King Bed 8.0 Very good 2 reviews ### Highlights Balcony Air conditioning Free minibar items Smart TV Premium bedding Select Comfort bed Bathrobes Private bathroom - 258 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Suite ![Premium bedding, Select Comfort beds, in-room safe, desk](https://images.trvl-media.com/lodging/7000000/6950000/6945000/6944992/b530ea0f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - Sleeps 2 ### View all photos for Business Room, 1 Queen Bed ![Premium bedding, Select Comfort beds, in-room safe, desk](https://images.trvl-media.com/lodging/7000000/6950000/6945000/6944992/c2f6186d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Room, 1 Queen Bed ### Highlights Balcony Air conditioning Smart TV Premium bedding Select Comfort bed Bidet Private bathroom Hair dryer - 248 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Double Or Twin Room ![Premium bedding, Select Comfort beds, in-room safe, desk](https://images.trvl-media.com/lodging/7000000/6950000/6945000/6944992/74c4f306.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Or Twin Room - Sleeps 2 ### View all photos for Deluxe Room ![Premium bedding, Select Comfort beds, in-room safe, desk](https://images.trvl-media.com/lodging/7000000/6950000/6945000/6944992/b62111a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Sleeps 2 ### View all photos for Business Double Room ![Premium bedding, Select Comfort beds, in-room safe, desk](https://images.trvl-media.com/lodging/7000000/6950000/6945000/6944992/9e575366.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Double Room - Sleeps 2 ## You may also like Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/102000000/101180000/101178200/101178113/67edc7cd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pan Pacific Jakarta Central Jakarta - Pool - All-inclusive - Parking included - Free WiFi 9.4 Exceptional 64 reviews CA $199 CA $241 total includes taxes & fees Dec 29 - Dec 30 [](https://www.expedia.ca/Jakarta-Hotels-Pan-Pacific-Jakarta.h101178113.Hotel-Information?chkin=2025-12-29&chkout=2025-12-30&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=502ad95b-e435-4033-912e-9ff4e25326b5&top_cur=CAD) Ad ![Premium bedding, in-room safe, desk, laptop workspace](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/110000000/109970000/109960200/109960130/cfafd519_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Yellow Bee Resort Cililitan East Jakarta - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJakarta-Hotels-Ara-Hotel-Gading-Serpong.h6944992.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJakarta-Hotels-Ara-Hotel-Gading-Serpong.h6944992.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-6.24399%2C106.62487&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=0a16ypnS-_fdWhs73qFPg2UAxMY=) Jalan CBD Barat, Tangerang, Gading Serpong, Banten, 15810 #### What's nearby - Summarecon Mall Serpong \- 5 min walk \- 0.5 km - Bethsaida Hospitals \- 19 min walk \- 1.6 km - Indonesia Convention Exhibition \- 2 min drive \- 2.5 km - University Multimedia Nusantara \- 2 min drive \- 2.5 km - Scientia Square Park \- 3 min drive \- 2.9 km #### Getting around - Jakarta Bojong Indah Station - 19 min drive - Soekarno-Hatta Intl. Airport (CGK) - 37 min drive #### Restaurants - ‪Bubur Ayam Tatang - ‬4 min walk - ‪Maicha - ‬1 min walk - ‪Bakmi QQ Mangga Besar - ‬2 min walk - ‪Warung Ce - ‬4 min walk - ‪Warunk Upnormal - ‬4 min walk ## About this property ### Vega Hotel Gading Serpong Family-friendly hotel in the business district At Vega Hotel Gading Serpong, you can look forward to free water park access, a poolside bar, and a terrace. Treat yourself to a massage at the onsite spa. The on-site Japanese cuisine restaurant, YUGO Cafe, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services. Other perks include: - An outdoor pool and a children's pool, along with a waterslide - Free self parking - Buffet breakfast (surcharge), a free area shuttle, and concierge services - Tour/ticket assistance, an elevator, and barbecue grills Room features All 173 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like late night room service and free WiFi. Extra conveniences in all rooms include: - Bathrooms with showers and bidets - 43-inch Smart TVs with satellite channels - Balconies, coffee/tea makers, and daily housekeeping ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/5000000/4250000/4249100/4249005/84a72c7c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Atria Hotel Gading Serpong Gading Serpong - Pool - Parking included - Free WiFi - Restaurant 8.2 Very good 172 reviews CA $71 CA $88 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=4249005&PinnedHotelID=4249005&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6180000/6178400/6178374/82610dc1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fame Hotel Gading Serpong Gading Serpong - Spa - Parking included - Free WiFi - Restaurant 7.8 Good 48 reviews CA $34 CA $42 total includes taxes & fees Dec 23 - Dec 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=6178374&PinnedHotelID=6178374&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/109000000/108820000/108814300/108814279/ef3508d3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nusantara Rooms Riverdale By Reccoma Cikarang - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free area shuttle up to 5 km - Free shopping center shuttle - Free self parking on site - Limited onsite self parking ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 115,000 per person - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant ### Restaurants on site - YUGO Cafe ### Things to do - Children's pool - Free water park - Full-service spa - Outdoor pool - Waterslide ### Family friendly - Children's pool - Free area shuttle - Free water park access - Laundry facilities - Outdoor pool - Waterslide ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - 2,583 square feet of conference space - 4 meeting rooms - Business center ### Outdoors - Barbecue grill - Terrace ### Full-service spa - 3 treatment rooms - Couples treatment rooms - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel ### More - Banquet hall - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Premium bedding - Select Comfort mattress ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 43-inch smart TV with cable/satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water ### More - Air conditioning - Desk - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Minimum check-in age: 17 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for IDR 350000 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately IDR 115000 per person - Airport shuttle fee: IDR 350000 per vehicle (one-way) - Rollaway bed fee: IDR 350000 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Children under 11 years old are not allowed in the swimming pool without adult supervision ### Property is also known as Ara Gading Serpong Ara Gading Serpong Curug Ara Hotel Gading Serpong Ara Hotel Gading Serpong Curug Ara Hotel Serpong Hotel Ara Serpong Ara Hotel Gading Serpong Tangerang Ara Gading Serpong Tangerang ## Frequently asked questions ### Does Vega Hotel Gading Serpong have a pool? ### How much does it cost to stay at Vega Hotel Gading Serpong? ### Is Vega Hotel Gading Serpong pet-friendly? ### How much is parking? ### What time is check-in at Vega Hotel Gading Serpong? ### What time is check-out at Vega Hotel Gading Serpong? ### Does Vega Hotel Gading Serpong provide a shuttle to the airport? ### Where is Vega Hotel Gading Serpong located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Vega Hotel Gading Serpong Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 8.2 Location ### 8.2 Staff & service ### 5.6 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 34 8 - Good 44 6 - Okay 14 4 - Poor 3 2 - Terrible 5 ## Reviews ### 10/10 Excellent #### Verified traveller Jul 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Location There is a balcony attached to my room however it was locked and not accessible. The location of this hotel to the shopping mall is great. Shops are within walking distance. It is my one of my favourite hotels in this area. ##### Verified traveller Stayed 3 nights in Jul 2024 ### 8/10 Good #### Sheng Wei Terence May 8, 2023 Liked: Staff & service Disliked: Property conditions & facilities Plenty of food options around the hotel. Aircon was a little erratic and noisy though. Great location for a no frills vacation. ##### Sheng Wei Terence Stayed 2 nights in May 2023 ### 10/10 Excellent #### Chun Whye Feb 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awesome Quiet and good stay. ##### Chun Whye Stayed 4 nights in Feb 2023 ### 10/10 Excellent #### Jinman Dec 11, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Like the shopping in lobby ##### Jinman ### 6/10 Okay #### Keith Jul 18, 2023 Disliked: Cleanliness the eating area is too small for the number of people staying at the hotel. there is a smell on the 8th floor that should be researched. and someone should make sure builders of motels create a slight slope in showers for proper drainage. ##### Keith Stayed 5 nights in Jul 2023 ### 6/10 Okay #### Cláudia Mar 7, 2024 Liked: Cleanliness Disliked: Property conditions & facilities Need urgent maintenance in the rooms and bathrooms. ##### Cláudia Stayed 2 nights in Mar 2024 ### 2/10 Terrible #### JULIANA Jul 11, 2022 Disliked: Cleanliness, amenities, property conditions & facilities Room was terrible dirty , dusty and bed sheets was dirty and expecting this room to sell to guest to sleep with . Bathroom towels are dirty and dark Super beware and not recommend to stay ##### JULIANA Stayed 2 nights in Jul 2022 ### 6/10 Okay #### YULIUS Feb 1, 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities What i like is the location is close to my friends house, and the staff is very helpfull, What i dont like is i stay for 6 nights on 6th floor and every nights around 12 ish am someone like tidying up the rooms so noisy, and the rooms isnt very clean the sheet of the beds lots of spots, i complain already and they gave me a new ones its better but the floor is dirty..the fridge inside the rooms it doesnt work, and every single day someone will clean up my rooms even i told them not too..and move my property inside the room as well, and the food really bad..the nasi uduk is the worse, maybe next time ill stay here again maybe...i hope you guys can fix this please thanks ##### YULIUS Stayed 6 nights in Jan 2023 ### 8/10 Good #### Toshiyuki Mar 24, 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities シャワーの出が悪い ##### Toshiyuki Stayed 4 nights in Mar 2024 ### 8/10 Good #### Jun Hyung Jan 14, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 위치도 좋고 쇼핑몰도 가깝고 좋네요 ##### Jun Hyung Stayed 6 nights in Jan 2021 ### 8/10 Good #### Verified traveller Jul 23, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Good for all ##### Verified traveller Stayed 1 night in Jul 2020 ### 10/10 Excellent #### Muhammad Mar 17, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cocok utk keluarga Recomended, kolam renangnya luas, ada yg utk anak2, ada fasilitas spt di waterboomnya jg. Dpt free minibar tiap hari. Parkirannya jg luas. Hanya saja handuk utk di kmr mandi perlu dilakukan peremajaan. ##### Muhammad Stayed 2 nights in Mar 2019 ### 6/10 Okay #### sudarsono Mar 10, 2019 Liked: Property conditions & facilities Disliked: Staff & service, room comfort #### hotel yg startegis pesan kamar 1 queen bed di aplikasi, tapi dapatnya 2 twin bed, kalau memang habis seharusnya di aplikasi tidak dicantumkan kamar queen bednya, akhirnya kasur twin bed disatukan yg mengurangi rasa nyaman tidur. Kamar kurang kedap suara jadi pas malam ketika ada suara berisik dari luar cukup terdengar kolam renang dengan mini waterpark cukup bersih dan baik. sarapan lumayan untuk nasi goreng di menu hotelnya sangat enak namun harganya kurang baik. lokasi cukup strategis dekat dengan summarecon mall serpong ##### sudarsono Stayed 1 night in Mar 2019 ### 10/10 Excellent #### Verified traveller Mar 5, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient location, great A/C, nice pool, accommodating staff. ##### Verified traveller Stayed 7 nights in Feb 2019 ### 4/10 Poor #### Verified traveller Jan 28, 2019 Disliked: Cleanliness, property conditions & facilities, room comfort #### Outdated, dirty beds Outdated rooms, smelly bathroom, dirty bed sheets even after replaced! The personnels are nice tough. ##### Verified traveller Stayed 5 nights in Jan 2019 ### 8/10 Good #### Verified traveller Oct 26, 2018 Liked: Cleanliness, staff & service, room comfort #### Good, could be better The place need some touch-up ##### Verified traveller Stayed 2 nights in Oct 2018 ### 6/10 Okay #### Verified traveller Oct 2, 2018 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Fair Hotel, Good Service The hotel is located in a nice area, with shopping and restaurants nearby. The room was very dirty, old and in need of remodeling. Staff was very helpful and went the extra mile. Bed was decent, but NOT the Select Comfort Bed as stated in the listing. Pool was quite noisy on the weekend. Buffet breakfast was nice. ##### Verified traveller Stayed 5 nights in Sep 2018 ### 8/10 Good #### Theo, Balikpapan Aug 6, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The right hotel on the right location The hotel is located close to our relatives, to important shopping mall and to the airport. ##### Theo Stayed 5 nights in Jul 2018 ### 6/10 Okay #### Shang Yu May 11, 2018 #### Good Near a shopping mall. ##### Shang Yu ### 10/10 Excellent #### Verified traveller Apr 12, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Happy to in Ara again in future. ##### Verified traveller ### 6/10 Okay #### cecilia, sg Jan 29, 2018 Liked: Cleanliness #### Average hotel This is my 2nd stay after a long break. NO hair dryer in room, I asked for 1 at night, no news. Next morning I called again, they say all loaned out, no unit for me, what a bad hair day. Shouldn't all rooms be equipped with one ? Parking fee - all taxis that comes in need to pay parking fee, and they claimed from me, It was quite a disappointing stay ##### cecilia Stayed 2 nights in Jan 2018 ### 10/10 Excellent #### Terry Nov 22, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### What is the meaning of CONFIRMED RESERVATION ? The first night I stayed at Ara was excellent. Then when I returned 6 days later and I had a confirmed reservation, they told me that they had no room for me and that they bumped my reservation to another guest. They put me over at another hotel and that took another hour or so. Then that room that A/C didn’t work well. So then I called the front desk immediately and I wanted to cancel my reservations. They never returned my calls for several hours. Then when I contacted Hotels.com to cancel, they were very helpful. Then the staff at the hotel weee calling me every 5-10 minutes about the cancelation. It’s kind of funny. I’m just the cash paying guest. And they treat me like I made the mistake. Next time I’m in Jakarta, I won’t stay at Ara or Atria. ##### Terry Stayed 1 night in Nov 2017 ### 10/10 Excellent #### Agus Tisna Sep 26, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Kenyamanan menginap di Ara Hotel Gading Serpong Menginap di Ara Hotel Gading Serpong sangat menyenangkan. Dan saya akan merekomendasikan teman2 saya untuk menginap disini. ##### Agus Tisna Stayed 3 nights in Sep 2017 ### 2/10 Terrible #### Antonio Sep 19, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Orripilante L'hotel in se, nn si presenta neanche male, ma nn appena si entra in camera e si guarda il letto si cambia subito opinione. Lenzuola e copricuscino sporche e bucate. Ascibamani anche loro strappati/bucati e sporchi. Sono sincero nn mi tengo conto del tipo di hotel o della location, ma tengo molto conto della pulizia.... cosa che in quel hotel nn esiste. Dimenticavo anche il servizio in camera è ridicolo in tutto e per tutto ![](https://a.travel-assets.com/ugc/hotel-reviews/s702-pd9878c00-9d90-11e7-88a2-36ce2553897a-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s204-pd6d53d40-9d90-11e7-88a2-36ce2553897a-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s856-pd8a9fd40-9d90-11e7-88a2-36ce2553897a-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s775-pdae1ebe0-9d90-11e7-88a2-36ce2553897a-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Antonio Stayed 7 nights in Sep 2017 ### 8/10 Good #### Verified traveller May 2, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location and room Great room and toilet. Not much complain for the price. Good area too, near mall. ##### Verified traveller ## Expedia's Latest Trends ### Hotels > [Hyatt Place Aruba Airport](https://www.expedia.ca/Oranjestad-Hotels-Hyatt-Place-Aruba-Airport.h37941302.Hotel-Information) > > [Hotels in Fisherman's Wharf](https://www.expedia.ca/Fishermans-Wharf-San-Francisco-Hotels.0-n800128-0.Travel-Guide-Filter-Hotels) > > [Hilton Vacation Club Royal Palm St. Maarten](https://www.expedia.ca/Simpson-Bay-Hotels-Royal-Palm-Beach-Resort-By-Diamond-Resorts.h807815.Hotel-Information) > > [Four Points by Sheraton Puntacana Village](https://www.expedia.ca/Punta-Cana-Hotels-Four-Points-By-Sheraton-Puntacana-Village.h5395756.Hotel-Information) > > [Cottages Nova Scotia](https://www.expedia.ca/Nova-Scotia-Cottages.d11173-aaCottages.Travel-Guide-Accommodation) > > [Hotels in Burnaby](https://www.expedia.ca/Burnaby-Hotels.d9520.Travel-Guide-Hotels) > > [Wyndham Garden Edmonton Airport](https://www.expedia.ca/Edmonton-Hotels-Wyndham-Garden-Edmonton-Airport.h16820041.Hotel-Information) > > [Kimpton Hotel Eventi by IHG](https://www.expedia.ca/New-York-Hotels-Kimpton-Hotel-Eventi.h3275965.Hotel-Information) ### Flights > [flights from pierre elliott trudeau intl airport](https://www.expedia.ca/lp/airports/yul/flights-from-pierre-elliott-trudeau-intl-airport) > > [Flights from Windsor (YQG) to Puerto Vallarta (PVR)](https://www.expedia.ca/lp/flights/yqg/pvr/windsor-to-puerto-vallarta) > > [Flights from Vancouver (YVR) to Tulum (TUY)](https://www.expedia.ca/lp/flights/yvr/tuy/vancouver-to-tulum) > > [Flights from Montreal (YUL) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yul/yyz/montreal-to-toronto) > > [Flights from Edmonton (YEG) to Alberta (YDC)](https://www.expedia.ca/lp/flights/yeg/ydc/edmonton-to-drayton-valley) > > [Flights from Calgary (YYC) to Palm Springs (PSP)](https://www.expedia.ca/lp/flights/yyc/psp/calgary-to-palm-springs) > > [Flights from Istanbul (IST) to Mexico City (MEX)](https://www.expedia.ca/lp/flights/ist/mex/istanbul-to-mexico-city) > > [Flights from Toronto (YYZ) to Athens (ATH)](https://www.expedia.ca/lp/flights/yyz/ath/toronto-to-athens) > > [Flights from Calgary (YYC) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yyc/yyz/calgary-to-toronto) > > [Flights from New York (JFK) to Nikël (TIA)](https://www.expedia.ca/lp/flights/jfk/tia/new-york-to-tirana) > > [Flights from YTO-All Airports to Macdonald-Cartier Intl.](https://www.expedia.ca/lp/flights/yto/yow/toronto-to-ottawa) ### Cars > [Enterprise at 1615 Laperriere Ave Ottawa Ontario CAN](https://www.expedia.ca/Enterprise-at-1615-Laperriere-Ave-Ottawa-Ontario-CAN.v15112.Car-Rental-Guide-Location) ### Activities ### Packages > [Mexico](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/117/Mexico) > > [Banff Vacations](https://www.expedia.ca/Banff.d10550.Destination-Travel-Guides) ### Vacation Rentals ### General > [Visit Port Bickerton](https://www.expedia.ca/Port-Bickerton.dx6356608)