Title: Homewood Suites by Hilton Jackson (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=112047070&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Homewood Suites by Hilton Jackson Hotel in Jackson with a seasonal outdoor pool and free breakfast ## Photo gallery for Homewood Suites by Hilton Jackson ![Terrace/patio - Homewood Suites by Hilton Jackson (Jackson)](https://images.trvl-media.com/lodging/113000000/112050000/112047100/112047070/e9729f45.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Free daily buffet breakfast - Homewood Suites by Hilton Jackson (Jackson)](https://images.trvl-media.com/lodging/113000000/112050000/112047100/112047070/ec2d9a20.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Homewood Suites by Hilton Jackson (Jackson)](https://images.trvl-media.com/lodging/113000000/112050000/112047100/112047070/54c312cf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Homewood Suites by Hilton Jackson (Jackson)](https://images.trvl-media.com/lodging/113000000/112050000/112047100/112047070/c1ff59ae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Homewood Suites by Hilton Jackson (Jackson)](https://images.trvl-media.com/lodging/113000000/112050000/112047100/112047070/ee172da2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies You can look forward to a free breakfast buffet, dry cleaning/laundry services, and a gym at Homewood Suites by Hilton Jackson. In addition to a business center, guests can connect to wired Internet (surcharge). ## Reviews 9.2 Wonderful ## Popular amenities - Pool - Breakfast included - Pet friendly - Parking included - Air conditioning - Gym ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=112047070&PinnedHotelID=112047070&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=112047070&PinnedHotelID=112047070&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=112047070&PinnedHotelID=112047070&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=112047070&PinnedHotelID=112047070&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=112047070&PinnedHotelID=112047070&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=112047070&PinnedHotelID=112047070&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=112047070&PinnedHotelID=112047070&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=112047070&PinnedHotelID=112047070&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 27 of 27 rooms ### View all photos for Studio Suite, 1 King Bed ![TV](https://images.trvl-media.com/lodging/113000000/112050000/112047100/112047070/963b88e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed ### Highlights Air conditioning TV Hair dryer Desk - Sleeps 4 - 1 King Bed ### View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub ![Studio Suite, 1 King Bed, Accessible, Bathtub | Living area](https://images.trvl-media.com/lodging/113000000/112050000/112047100/112047070/0051239d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed, Accessible, Bathtub ### Highlights Air conditioning TV - Sleeps 4 - 1 King Bed ### View all photos for Studio Suite, 1 King Bed, Accessible (Hearing) ![TV](https://images.trvl-media.com/lodging/113000000/112050000/112047100/112047070/963b88e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed, Accessible (Hearing) ### Highlights Air conditioning TV Hair dryer Desk - Sleeps 4 - 1 King Bed ### View all photos for Suite, 1 King Bed (Washer & Dryer) ![TV](https://images.trvl-media.com/lodging/113000000/112050000/112047100/112047070/7b738173.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Washer & Dryer) ### Highlights Air conditioning TV - Sleeps 4 - 1 King Bed ### View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Washer & Dryer) ![Private kitchen](https://images.trvl-media.com/lodging/113000000/112050000/112047100/112047070/197e066a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Washer & Dryer) ### Highlights Air conditioning TV - Sleeps 4 - 1 King Bed ### View all photos for Suite, 1 King Bed, Accessible (Hearing, Washer & Dryer) ![TV](https://images.trvl-media.com/lodging/113000000/112050000/112047100/112047070/7b738173.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Accessible (Hearing, Washer & Dryer) ### Highlights Air conditioning TV - Sleeps 4 - 1 King Bed ### View all photos for Suite, 1 King Bed ![Room](https://images.trvl-media.com/lodging/113000000/112050000/112047100/112047070/7d37c134.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed 10.0 Exceptional 1 review ### Highlights Air conditioning TV Hair dryer Desk - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed, Accessible, Bathtub ![Suite, 1 King Bed, Accessible, Bathtub](https://images.trvl-media.com/lodging/113000000/112050000/112047100/112047070/47333539.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Accessible, Bathtub ### Highlights Air conditioning TV - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed, Accessible (Hearing) ![Room](https://images.trvl-media.com/lodging/113000000/112050000/112047100/112047070/7d37c134.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Accessible (Hearing) ### Highlights Air conditioning TV - Sleeps 2 - 1 King Bed ### View all photos for Studio Suite, 2 Queen Beds ![TV](https://images.trvl-media.com/lodging/113000000/112050000/112047100/112047070/0987ee48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 2 Queen Beds 9.0 Wonderful 4 reviews ### Highlights Air conditioning TV Hair dryer Desk - Sleeps 4 - 2 Queen Beds ### View all photos for Studio Suite, 2 Queen Beds, Accessible (Roll-In Shower) ![Studio Suite, 2 Queen Beds, Accessible (Roll-In Shower) | Living area](https://images.trvl-media.com/lodging/113000000/112050000/112047100/112047070/e6711b28.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 2 Queen Beds, Accessible (Roll-In Shower) ### Highlights Air conditioning TV - Sleeps 4 - 2 Queen Beds ### View all photos for Studio, 2 Queen Beds, Accessible (Hearing) ![TV](https://images.trvl-media.com/lodging/113000000/112050000/112047100/112047070/0987ee48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 2 Queen Beds, Accessible (Hearing) ### Highlights Air conditioning TV Hair dryer Desk - Sleeps 4 - 2 Queen Beds ### Studio Suite, 1 King Bed ### Highlights Air conditioning TV Hair dryer Desk - Sleeps 4 - 1 King Bed ### Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) ### Highlights Air conditioning TV - Sleeps 4 - 1 King Bed ### King Studio Suite - Sleeps 4 ### Studio With 1 King Bed And Bathtub-Mobility Accessible - Sleeps 4 ### King Studio Suite-Hearing Accessible - Sleeps 4 ### 1 K Mobility - Sleeps 4 ### Efficiency King Suite - Sleeps 2 ### 1 King Hearing Accessible Efficiency Suite - Sleeps 2 ### 1 King Accessible Tub Efficiency Suite - Sleeps 2 ### Studio Suite 2 Queen Beds - Sleeps 4 ### One-Bedroom Suite With 1 King Bed And Washer - Sleeps 4 ### 1 Kng Hearing Accessible Ste W-Washer - Sleeps 4 ### 2 Qn Mobility Accessible Ri Shower Studio Ste - Sleeps 6 ### Studio Suite With Two Queen Beds-Hearing Accessible - Sleeps 6 ### 1King Mobilty/Hearing Access Tub Studio Suite - Sleeps 4 ## You may also like Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/3000000/2030000/2025700/2025650/2f516e79_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Jackson Jackson - Pool - Pet friendly - Free WiFi - Restaurant 8.4 Very good 1,003 reviews CA $121 CA $139 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Jackson-Hotels-Courtyard-By-Marriott-Jackson.h2025650.Hotel-Information?chkin=2026-2-15&chkout=2026-2-16&rm1=a2®ionId=6059452&destination=Jackson&destType=MARKET&latLong=35.614342,-88.819366&searchId=33c3050a-8098-4447-bd43-ef7738fa3865&top_cur=CAD) Ad ![Lobby lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4400000/4390800/4390745/390af9fa_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Residence Inn Jackson Jackson - 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Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 565 reviews CA $183 CA $210 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Jackson-Hotels-Holiday-Inn-Express-Hotel-Suites-Jackson-NE.h4117458.Hotel-Information?chkin=2026-2-15&chkout=2026-2-16&rm1=a2®ionId=6059452&destination=Jackson&destType=MARKET&latLong=35.614342,-88.819366&searchId=33c3050a-8098-4447-bd43-ef7738fa3865&top_cur=CAD) Ad ![Lobby](https://images.trvl-media.com/lodging/21000000/20600000/20596600/20596580/50e04da3.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Jackson Jackson - Pool - Pet friendly - Parking included - Free WiFi 8.8 Excellent 672 reviews CA $156 CA $179 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Jackson-Hotels-Hilton-Garden-Inn-Jackson.h20596580.Hotel-Information?chkin=2026-2-15&chkout=2026-2-16&rm1=a2®ionId=6059452&destination=Jackson&destType=MARKET&latLong=35.614342,-88.819366&searchId=33c3050a-8098-4447-bd43-ef7738fa3865&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJackson-Hotels-Homewood-Suites-By-Hilton-Jackson.h112047070.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJackson-Hotels-Homewood-Suites-By-Hilton-Jackson.h112047070.Hotel-Information) ## About the area Jackson is home to Homewood Suites by Hilton Jackson. Casey Jones Village and Rusty's TV and Movie Car Museum are cultural highlights, and some of the area's attractions include Music Highway Crossroads and Jackson Bowling & Family Fun. International Rock-A-Billy Hall of Fame and Museum and Fairgrounds Park are also worth visiting. [Visit our Jackson travel guide](https://www.expedia.ca/Jackson.dx6059452) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.66126%2C-88.87803&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=26autlUOjQsIl_xIYHXCjHO1ZlM=) 33 CAPITAL AVE, Jackson, TN, 38305 ### What's nearby - Casey Jones Village 2 min drive \- 2.8 km - Music Highway Crossroads 2 min drive \- 2.8 km - Union University 2 min drive \- 3.5 km - North Hospital 4 min drive \- 5.2 km - Old Hickory Mall 5 min drive \- 7.0 km ### Getting around - Jackson, TN (MKL-McKellar-Sipes Regional) 11 min drive ### Restaurants - Chick-fil-A 3 min drive - McDonald's 4 min drive - SONIC Drive In 3 min drive - Don Pancho 3 min drive - Snappy Tomato Pizza 3 min drive ## About this property ### Homewood Suites by Hilton Jackson Property highlights Consider a stay at Homewood Suites by Hilton Jackson and take advantage of a free breakfast buffet, dry cleaning/laundry services, and a gym. Wired Internet (surcharge) and a business center are available to all guests. You'll also enjoy the following perks during your stay: - A seasonal outdoor pool - Free self parking - An electric car charging station, ATM/banking services, and a gift shop - A 24-hour front desk and meeting rooms Room features All guestrooms at Homewood Suites by Hilton Jackson include comforts such as air conditioning. Other amenities include: - TVs with cable channels ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/100000000/99760000/99752100/99752038/d57874b1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tru By Hilton Jackson, Tn Jackson - Breakfast included - Pet friendly - Parking included - Free WiFi 9.2 Wonderful 297 reviews CA $144 CA $165 total includes taxes & fees Feb 20 - Feb 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=99752038&PinnedHotelID=99752038&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/39000000/38510000/38502200/38502165/0888a76f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SpringHill Suites by Marriott Jackson Jackson - Pool - Breakfast included - Parking included - Free WiFi 9.2 Wonderful 721 reviews CA $144 CA $165 total includes taxes & fees Feb 13 - Feb 14 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=38502165&PinnedHotelID=38502165&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/12000000/11500000/11491900/11491886/5a8f2945.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairfield Inn & Suites by Marriott Jackson Jackson - 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Pool - Pet friendly - Parking included - Free WiFi 8.8 Excellent 672 reviews CA $156 CA $179 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=20596580&PinnedHotelID=20596580&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/3000000/2600000/2595600/2595527/ef7ad630.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Suites Jackson I-40 Jackson - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 1,003 reviews CA $131 CA $150 total includes taxes & fees Feb 28 - Mar 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=2595527&PinnedHotelID=2595527&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool](https://images.trvl-media.com/lodging/1000000/50000/40800/40716/a849a7f4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Hotel Jackson Jackson - Pool - Parking included - Free WiFi - Restaurant 8.0 Very good 1,001 reviews CA $156 CA $179 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=40716&PinnedHotelID=40716&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=112047070&PinnedHotelID=112047070&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=112047070,99752038,38502165,11491886,4390745) ## Property amenities ### Internet - Available in all rooms: Internet access - Available in some public areas: Wired internet (surcharge) ### Parking and transportation - Electric car charging station on site - Free self parking on site ### Food and drink - Free buffet breakfast available daily ### Things to do - Gym - Seasonal outdoor pool ### Family friendly - Seasonal outdoor pool ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand ### Guest services - Dry cleaning/laundry service ### Business services - Business center - Meeting rooms ## Room amenities ### Bathroom - Free toiletries ### Entertainment - TV with cable channels ### More - Air conditioning ## Policies ### Check-in Check-in time starts at 3:00 PM ### Check-out Check-out before 11:00 AM ### Special check-in instructions Information provided by the property may be translated using automated translation tools ### Pets Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay) Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 75 lbs per pet) Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome Children can stay for free if using existing beds when occupying the parent or guardian's room ### Property payment types ## Important information ### Optional extras - Pet fee: USD 75 per accommodation (varies based on length of stay) - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards ### Property is also known as Homewood Suites Jackson Homewood Suites by Hilton Jackson Hotel Homewood Suites by Hilton Jackson JACKSON Homewood Suites by Hilton Jackson Hotel JACKSON ## Frequently asked questions ### Does Homewood Suites by Hilton Jackson have a pool? ### How much does it cost to stay at Homewood Suites by Hilton Jackson? ### Is Homewood Suites by Hilton Jackson pet-friendly? ### How much is parking? ### What time is check-in at Homewood Suites by Hilton Jackson? ### What time is check-out at Homewood Suites by Hilton Jackson? ### Where is Homewood Suites by Hilton Jackson located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Homewood Suites by Hilton Jackson Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.6 Amenities ### 9.4 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 40 8 - Good 5 6 - Okay 6 4 - Poor 0 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Shawn Jan 21, 2026 I selected this room partly based on it being new construction, and I'm glad I did. Definitely one of the nicer hotels/rooms I've been in. Parking lot could have been bigger though. ##### Shawn Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Ashley Dec 18, 2025 Liked: Cleanliness, property conditions & facilities Very clean. Staff were very friendly and accommodating. We are excited to stay again! ##### Ashley Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Robin Oct 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Clean and well managed ##### Robin Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Potchana Oct 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good breakfast selections. Extremely welcoming atmosphere. Could use better check in procedures. It took 20 to check in. ##### Potchana Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Gerald Sep 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The front desk clerk was absolutely great. He made check in easy and fast. We did have a small problem with our room but it was rectified immediately with an upgrade. The hotel is fairly new so everything was clean. ##### Gerald Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Natasha Nov 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Clean room, clean bathroom. Variety breakfast ##### Natasha Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Troy Nov 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Clean environment. Room size is awesome. Friendly staff ##### Troy Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Selina Jan 3, 2026 Liked: Cleanliness, amenities, property conditions & facilities Very pleasant check in and stay. We will definitely stay here again if our travels bring us this way. ##### Selina Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Rachel Oct 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Every part of my stay was phenomenal!! ##### Rachel Stayed 1 night in Oct 2025 ### 8/10 Good #### Patavion Nov 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities It’s was very pleasure ##### Patavion Stayed 1 night in Nov 2025 ### 10/10 Excellent #### MAIA Oct 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very nice, peaceful, and safe property ##### MAIA Stayed 2 nights in Oct 2025 ### 8/10 Good #### James Sep 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great breakfast ##### James Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Verified traveller Aug 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice place The hotel seems brand new. Clean, comfortable. The staff was very nice. ##### Verified traveller Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Deborah Dec 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was very friendly and attentive. I booked a handicap accessible room due to husband’s mobility and problems standing. Before arriving I was called and told none avail and it was too late for me to make other plans. It was very difficult for my husband to stand to shower without me on standby for a potential fall. Does the property only have 1 accessible room? When asked, I was told room not avail since someone else extended their stay. I am a customer too. ##### Deborah Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Shayla Oct 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities N/A ##### Shayla Stayed 1 night in Oct 2025 ### 6/10 Okay #### Steven Nov 5, 2025 Liked: Cleanliness Disliked: Amenities Substantial portion of parking lot under repair with no thought given to alternative parking. No eggs at breakfast and told, “delivery truck didn’t show up.” Had to ask for a tv remote as one wasn’t in the room. Had to wait at receptionist desk EVERY TIME I visited as staff was always somewhere else. This isn’t one of the cheaper hotels to stay at in the area. Nice facility, but my visit wasn’t one of the best. ##### Steven Stayed 1 night in Nov 2025 ### 8/10 Good #### Ryan Aug 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everything was great except when we arrived the door lock system was not working so front desk staff had to let us in to our room and if we all left the room front desk staff were the only ones that could let us back in our room. Thankfully it was late and we did not plan to leave the room. ##### Ryan Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Lori Aug 31, 2025 Disliked: Cleanliness, property conditions & facilities This is the worst property I've ever stayed at. There was no couch, the air conditioner didn't work, no iron or garbage bags. Garbage was left in the room and dishwasher was full of dishes. ##### Lori Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Brenda Jan 8, 2026 Liked: Cleanliness Disliked: Property conditions & facilities The overall stay was ok my issue was that the elevators didn’t work. When I arrived for check in one was out which was fine I then arrived to the hotel later that evening and none of the elevators were working and no sign to say it. Also the person working the desk wasn’t at the desk to inform anyone. So I don’t 10-15 mins looking for stairs before the person at the front finally came back to tell me it was outside. You have to walk outside to get to the stairs and as a woman late at night that’s very dangerous and something that should’ve been handled immediately for the guest due to it being any gender having to go out thankfully I wasn’t by myself and with my sister. I didn’t get to taste the breakfast because the elevators still did not work and it was cold outside and I didn’t wanna go all the way outside to get breakfast and then my breakfast be cold as well because I wanted to bring it up to my room. So overall it was ok the person that checked me in was nice besides him you couldn’t find anybody at the front the rest of my time and for this place to be kind of new elevators should’ve worked and some kind of sign should’ve been put up about them not working and how to get to your room. ##### Brenda Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Deidre Aug 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved the gift shop variety and display, the accomodating staff, the place was so NICE, clean, and close to everything but not smack dab in the middle of everything. I hated the second nights stay had dogs next door that barked everytime I moved as they heard me through a locked adjoining door but their owners shut them down fast. I turned an app on that I sleep with and its whitenoise curbed their abilty to perhaps hear me? I know not to have an adjoining door now with pet friendly places. Super pleased. Thank you to Elizabeth! ##### Deidre Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Dianna Sep 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### So Disappointed Kind of disappointed in the room hotel choice of room for me when I arrived. They gave room to someone else then claimed it was overbooked once Hotel.com spoke with them. They explained to me totally different. In for me to have that room I must extend my stay from 3 days to 5 days and that’s for any room with tub and washer/dryer combination. Not Cool someone should have NOTIFIED me August 1 of their changes. Hotel.com you all sent my reservation to them very late. She stated it was just a few days before my arrival that Hotel.com sent over the service to them. All the wall devices for phone to charge didn’ work! ##### Dianna Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Yanique Dec 12, 2025 ##### Yanique Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Xiomara Dec 7, 2025 ##### Xiomara Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Madhusudan Nov 30, 2025 ##### Madhusudan Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Moises Antonio Nov 1, 2025 ##### Moises Antonio Stayed 1 night in Oct 2025 ## Expedia's Latest Trends ### Hotels > [TownePlace Suites by Marriott Pigeon Forge](https://www.expedia.ca/Pigeon-Forge-Hotels-Towneplace-Suites-Marriott-Pigeon-Forge.h109527710.Hotel-Information) > > [FLIPFLOP LODGE-KING BEDS-HOT TUB-HEATED POOL-FASTWIFI-BBQ-GAMES-5MIN TO PARKWAY](https://www.expedia.ca/Pigeon-Forge-Hotels-FLIPFLOP-LODGE-KING-BEDS-HOT-TUB-HEATED-POOL-FASTWIFI-BBQ-GAMES-5MIN-TO-PARKWAY.h72539653.Hotel-Information) > > [Budro's Bungalow 2 Bedroom Cabin by RedAwning](https://www.expedia.ca/Townsend-Hotels-Budros-Bungalow-2-Bedroom-Cabin.h95314352.Hotel-Information) > > [Lazy Bear Lodge: 6BR, Theater,Spa,Pool,Game room!](https://www.expedia.ca/Pigeon-Forge-Hotels-Lazy-Bear-Lodge-6br.h23135848.Hotel-Information) > > [Cozy lake house located within walking distance of the KY lake!](https://www.expedia.ca/Dover-Hotels-Cozy-Lake-House-Located-Within-Walking-Distance-Of-The-KY-Lake.h87669665.Hotel-Information) > > [3209 Golf View Hillcrest Journey's End](https://www.expedia.ca/Gatlinburg-Pigeon-Forge-Hotels-3209-Golf-View-Hillcrest-Journeys-End.h48543529.Hotel-Information) > > [Dream Catcher](https://www.expedia.ca/Townsend-Hotels-Dream-Catcher.h94582359.Hotel-Information) > > [Cedar Lodge 201](https://www.expedia.ca/Gatlinburg-Pigeon-Forge-Hotels-Cedar-Lodge-201.h35126220.Hotel-Information) > > [Grand LeConte Lodge | 21BR Luxury Estate w/ Pool, Theater, Arcade, Sleeps 96](https://www.expedia.ca/Pigeon-Forge-Hotels-Grand-LeConte-Lodge-21BR-Luxury-Estate-W-Pool.h60062191.Hotel-Information) > > [Emory House 8 Bedroom Cabin by RedAwning](https://www.expedia.ca/Gatlinburg-Pigeon-Forge-Hotels-Emory-House-8-Bedroom-Cabin.h48378943.Hotel-Information) > > [Vacation Lodge](https://www.expedia.ca/Pigeon-Forge-Hotels-Vacation-Lodge.h1564454.Hotel-Information) > > [Logged Inn - Play Games & Soak in the Hot Tub](https://www.expedia.ca/Pigeon-Forge-Hotels-Logged-Inn-Play-Games.h91736390.Hotel-Information) > > [Sunrise Ridge Mountain Condominium ](https://www.expedia.ca/Gatlinburg-Pigeon-Forge-Hotels-Sunrise-Ridge-Mountain-Condominium.h34823397.Hotel-Information) > > [Elegant Elite Estate By Ghosal Luxury Lodging](https://www.expedia.ca/Pigeon-Forge-Hotels-Elegant-Elite-Estate.h106163892.Hotel-Information) > > [The Point Resort](https://www.expedia.ca/Morristown-Hotels-The-Point-Resort.h18669026.Hotel-Information) > > [Brookside Lodge](https://www.expedia.ca/Gatlinburg-Hotels-Brookside-Resort-By-FairBridge.h4978639.Hotel-Information) > > [Whispering Pines 233](https://www.expedia.ca/Gatlinburg-Pigeon-Forge-Hotels-Whispering-Pines-233.h35126277.Hotel-Information) > > [Sitting on the Strip: Beautiful Home Right off the Hustle and Bustle of the Pigeon Forge Strip](https://www.expedia.ca/Pigeon-Forge-Hotels-Sitting-On-The-Strip-Beautiful-Home-Right-Off-The-Hustle-And-Bustle-Of-The-Pigeon-Forge-Strip.h82817103.Hotel-Information) > > [Sugar Bear Mountain Hideaway](https://www.expedia.ca/Pigeon-Forge-Hotels-Sugar-Bear-Mountain-Hideaway.h89432552.Hotel-Information) > > [No Steep Roads! 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