Title: Sarnic Premier Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sarnic Premier Hotel - Special Class Hotel with a full-service spa, steps from Blue Mosque ![Lunch, dinner and brunch served](https://images.trvl-media.com/lodging/5000000/4330000/4326600/4326560/5481bcd6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/5000000/4330000/4326600/4326560/4954fd3e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance](https://images.trvl-media.com/lodging/5000000/4330000/4326600/4326560/16470d64.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite](https://images.trvl-media.com/lodging/5000000/4330000/4326600/4326560/cce6b165.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Buffet](https://images.trvl-media.com/lodging/5000000/4330000/4326600/4326560/1d577c76.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Sarnic Premier Hotel - Special Class, near the Blue Mosque, offers relaxation and exploration. Guests enjoy the Sarnıc Spa, peaceful garden, attentive staff, in-room WiFi, and access to the hair salon and library. 7.8 Good ## Popular amenities - - Bar - Spa - Parking available - Laundry - Room service ## Room options ### Check availability for these dates Tonight [Oct. 1 - Oct. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=4326560&PinnedHotelID=4326560&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=4326560&PinnedHotelID=4326560&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 2 - Oct. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=4326560&PinnedHotelID=4326560&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=4326560&PinnedHotelID=4326560&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=4326560&PinnedHotelID=4326560&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=4326560&PinnedHotelID=4326560&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=4326560&PinnedHotelID=4326560&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=4326560&PinnedHotelID=4326560&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![City view](https://images.trvl-media.com/lodging/5000000/4330000/4326600/4326560/13a6ce65.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, 1 Double Bed ### Highlights Yard Soundproofed Individually furnished Individually decorated Air conditioning HDTV Hypo-allergenic bedding Pillow menu - 215 sq ft - City view - Sleeps 1 - 1 Double Bed ![City view](https://images.trvl-media.com/lodging/5000000/4330000/4326600/4326560/13a6ce65.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room ### Highlights Yard Soundproofed Individually furnished Individually decorated Air conditioning HDTV Hypo-allergenic bedding Pillow menu - 215 sq ft - City view - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ![7 bedrooms, Egyptian cotton sheets, premium bedding, Select Comfort beds](https://images.trvl-media.com/lodging/5000000/4330000/4326600/4326560/e193a22c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room ### Highlights Yard Soundproofed Individually furnished Individually decorated Air conditioning HDTV Hypo-allergenic bedding Pillow menu - 258 sq ft - City view - Sleeps 2 - 1 Double Bed OR 2 Large Twin Beds ![Suite](https://images.trvl-media.com/lodging/5000000/4330000/4326600/4326560/cce6b165.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Yard Soundproofed Individually furnished Individually decorated Air conditioning HDTV Hypo-allergenic bedding Pillow menu - 377 sq ft - 1 bedroom - City view - Sleeps 4 - 1 Queen Bed, 1 Large Twin Bed and 1 Twin Sofa Bed ![7 bedrooms, Egyptian cotton sheets, premium bedding, Select Comfort beds](https://images.trvl-media.com/lodging/5000000/4330000/4326600/4326560/23237a1d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room, Ground Floor 8.8 Excellent 3 reviews ### Highlights Yard Soundproofed Individually furnished Individually decorated Air conditioning HDTV Hypo-allergenic bedding Pillow menu - 194 sq ft - 1 bedroom - City view - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ## You may also like Ad ![5 restaurants, lunch, dinner served; 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIstanbul-Hotels-Sarnic-Premier-Hotel.h4326560.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIstanbul-Hotels-Sarnic-Premier-Hotel.h4326560.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.00390%2C28.97568&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gza7NCBltZW5r3dQDh5QH1qYDaU=) Kucuk Ayasofya Mah. Sifa Hamami Sok No7, Sultanahmet, Istanbul, Istanbul, 34400 #### What's nearby - Blue Mosque - 2 min walk - 0.2 km - Sultanahmet Square - 2 min walk - 0.2 km - Hagia Sophia - 7 min walk - 0.6 km - Grand Bazaar - 12 min walk - 1.0 km - Topkapi Palace - 16 min walk - 1.4 km #### Getting around - Sultanahmet Station - 7 min walk - Istanbul Cankurtaran Station - 9 min walk - Istanbul Airport (IST) - 53 min drive #### Restaurants - ‪Tamara Restaurant - ‬1 min walk - ‪Şerbethane - ‬1 min walk - ‪Seatanbul Cafe & Restaurant - ‬3 min walk - ‪Buhara 93 - ‬1 min walk - ‪Türkistan Aşevi - ‬2 min walk ## About this property ### Sarnic Premier Hotel - Special Class Hotel near Sultanahmet Square A short walk from Blue Mosque and Hagia Sophia, Sarnic Premier Hotel - Special Class provides a terrace, a coffee shop/cafe, and a garden. Indulge in a massage at Sarnıc Spa, the onsite spa. The on-site restaurant, Sarnic Premier Roof Resta, offers brunch, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and a library. You'll also enjoy the following perks during your stay: - Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge) - Express check-out, express check-in, and a front-desk safe - ATM/banking services, smoke-free premises, and a 24-hour front desk - Guest reviews say great things about the helpful staff Room features All guestrooms are individually furnished, and boast comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-compatible safes and air conditioning. More conveniences in all rooms include: - Hypo-allergenic bedding, Egyptian cotton sheets, and Select Comfort beds - Bathrooms with rainfall showers and designer toiletries - 19-inch HDTVs with premium channels - Private yards, coffee/tea makers, and daily housekeeping ## Similar properties ![Triple Room](https://images.trvl-media.com/lodging/6000000/5300000/5297700/5297619/2edf2b1a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lalinn Hotel Sultanahmet - Parking included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,010 reviews CA $61 CA $68 total includes taxes & fees Oct 7 - Oct 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=5297619&PinnedHotelID=5297619&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast and dinner served, alfresco dining ](https://images.trvl-media.com/lodging/1000000/910000/906300/906267/fdb35c97.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Erguvan Hotel - Special Class Sultanahmet - Free WiFi - Restaurant - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) up to 20 km - Free cruise terminal shuttle - Free ferry terminal shuttle - Free theme park shuttle - Limo/town car service - Uncovered self parking on site (EUR 8 per day) - Limited onsite parking - Onsite parking includes off-street options ### Food and drink - Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 5 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - 70s Caffe and Bar - Sarnic Premier Roof Resta ### Things to do - Full-service spa - Library - TV in common areas ### Family friendly - Free theme park shuttle - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Outdoors - Garden - Terrace ### Full-service spa - Couples treatment rooms - Massage - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Elevator ### More - 1 building - 3 floors - Banquet hall - Built in 2011 - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Egyptian cotton sheets - Hypo-allergenic bedding - Pillow menu - Select Comfort mattress ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - 19-inch LCD TV with premium satellite channels - MP3 dock ### Food and drink - Coffee/tea maker - Limited room service - Minibar ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Desk - Free daily newspapers - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 5:30 AM Express check-in available ### Check-out Check-out before noon Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation This property offers airport shuttle service to/from Istanbul Ataturk Airport and Sabiha Gokcen Airport. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 30 per day Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children - Airport shuttle fee: EUR 120 per vehicle (roundtrip, maximum occupancy 4) - Uncovered self parking fee: EUR 8 per day - Rollaway bed fee: EUR 30 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 2022-34-1427 ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Hotel Sarnic Sarnic Hotel Sarnic Premier Sarnic Premier Hotel Sarnic Premier Hotel Istanbul Sarnic Premier Istanbul Sarnic Premier Hotel Sarnic Premier Istanbul Sarnic Premier Hotel Special Class Sarnic Premier Hotel - Special Class Hotel Sarnic Premier Hotel - Special Class Istanbul Sarnic Premier Hotel - Special Class Hotel Istanbul ## Frequently asked questions ### Is Sarnic Premier Hotel - Special Class pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Sarnic Premier Hotel - Special Class? > As of Oct 1, 2025, prices found for a 1-night stay for 2 adults at Sarnic Premier Hotel - Special Class on Nov 1, 2025 start from CA $89.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Istanbul-Hotels-Sarnic-Premier-Hotel.h4326560.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Sarnic Premier Hotel - Special Class? > Self parking is available for EUR 8 per day. Limited spots are available. ### What time is check-in at Sarnic Premier Hotel - Special Class? > Check-in start time: 2 PM; Check-in end time: 5:30 AM. ### What time is check-out at Sarnic Premier Hotel - Special Class? > Check-out is at noon. ### Does Sarnic Premier Hotel - Special Class provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of EUR 120 per vehicle applies. ### Where is Sarnic Premier Hotel - Special Class located? > Located in Sultanahmet, this spa hotel is steps from Sultanahmet Square and Blue Mosque. Hagia Sophia and Basilica Cistern are also within 10 minutes. Sultanahmet Station is 7 minutes by foot and Cemberlitas Station is 8 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Sarnic Premier Hotel - Special Class Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 9.2 Location ### 8.4 Staff & service ### 6.4 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 229 8 - Good 345 6 - Okay 152 4 - Poor 56 2 - Terrible 33 ### 10/10 Excellent #### Riyad Jul 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing hotel very safe and in the best location in all of Istanbul. 5 minute walk from the blue mosque, 9 minutes from sultanahmet station. Highly recommend! ##### Riyad Stayed 6 nights in Jul 2025 ### 8/10 Good #### Ivor Jul 18, 2025 Liked: Cleanliness, staff & service Great location for the price. Hotel a little tired, roof top bar was closed. Nonetheless, hotel did a great job and I had no complaints at all. ##### Ivor Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Mohammed May 25, 2025 Property was very close to Blue Mosque, which was visible from their rooftop terrace. Within walking distance of Topkapi Palace and the Grand Bazaar. Hotel buildings are quite dated and has steps to the front to get in. Room was clean but basic. ##### Mohammed Stayed 3 nights in May 2025 ### 8/10 Good #### Teodorina Apr 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent location and service, the breakfast was like at home. ##### Teodorina Stayed 4 nights in Mar 2024 ### 8/10 Good #### Liantao May 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very convenient location and staffs are friendly ##### Liantao Stayed 2 nights in Apr 2024 ### 6/10 Okay #### MIGUEL Jul 19, 2024 Liked: Staff & service Disliked: Property conditions & facilities Nice staff .really polite ##### MIGUEL Stayed 7 nights in Jul 2024 ### 8/10 Good #### Aruna May 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Appreciated the front desk! There are 2 drinking glasses in the room: one was cracked & the other has lip & finger marks on it ⚠️ Honestly cannot answer the parking question as I didn’t need it. The front desk upgraded my room when I presented him with my issue. That issue was about the stale, damp smell of my initial room assignment. It’s an old hotel, I get it, charming in its own right (friendly staff for sure) but cannot ignore the smell. I appreciate being taken care of and my new room (still has the smell though definitely not as strong) was sooo much better! I would open the curtains to see the Blue Mosque right outside my window ☺️ Also make note: location is perfect; everything I wanted to see was so easy to get to! ![](https://a.travel-assets.com/ugc/hotel-reviews/5d62d39b-537e-4b6d-ad83-b9ed28d71c40-1748086694542.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Aruna Stayed 5 nights in May 2025 ### 8/10 Good #### Benjamin Mar 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A good start to beautiful Istanbul! A comfortable hotel in an excellent location - close to almost everything. ##### Benjamin Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Savash May 16, 2023 Liked: Staff & service Amazing staff and a brilliant area to stay around. Everything was walking distance. Really nice breakfast as well. ##### Savash Stayed 4 nights in May 2023 ### 6/10 Okay #### Verified traveller Oct 15, 2024 Liked: Cleanliness, staff & service The staff was very friendly and accommodating. The room is clean. What's that smell? ##### Verified traveller Stayed 2 nights in Oct 2024 ### 2/10 Terrible #### Trenee Aug 28, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I didn't like that the room I selected said city view in double bed. They me lower floor with no view. Next morning lady manager made it right. The rooftop was closed which is why I booked. The staff was rude as ever. I called down for an iron was told they would bring it right up, after 5 mins or longer I went down stairs and asked the man with glasses who sits in the office about iron. I walked up and he was like " they going to bring it". I told him I've been waiting and have to get dressed for a tour and needed to know when. He said another guest may be using and I asked can he call housekeeping to check he was really irritated and so was I. He did finally called housekeeping and she told him she'll bring it right to me. As I was going to my room I seen the nicest housekeeper who went right to get it as I waited. I got dressed and wanted tissue and fresh towels, walked down to where I seen housekeeping working in room and asked for tissue and towels. Again it was the nice lady and another lady. The other lady looking at my like I'm asking for her life but the nice lady proceeded to get the items and gave them to me. Before check out I seen housekeeper was asking was she doing my room I want to tip her again. I asked the male worker to translate it he didn't even listen and just kept telling me to go to front desk. I did explain to lady manager and she translated for us. I don't recommend if American/solo traveler dont get same treatment as other guest. I booked new hotel ##### Trenee Stayed 6 nights in Aug 2025 ### 8/10 Good #### tasneem Feb 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel walking distance from blue mosque and Sophia Hagia. Felt safe walking out late night. Hotel staff and welcoming and friendly. Good breakfast for a fraction price when added to booking. I would recommend this place, will definitely be coming back. ##### tasneem Stayed 4 nights in Feb 2024 ### 4/10 Poor #### Dramane Nov 4, 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Bathroom was old, carpet old, hotel need remodeling. This is not a 4 stars hotel. It’s a 2 star. Will not recommend ##### Dramane Stayed 2 nights in Oct 2024 ### 6/10 Okay #### Hoang D Jan 29, 2024 #### An everage place to stay Average hotel within walking distance to major attractions. Room is fair and not all rooms can be accessible by elevator. ##### Hoang D Stayed 3 nights in Jan 2024 ### 8/10 Good #### fazal Feb 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good location next to the blue masjid but breakfast is not good ##### fazal Stayed 3 nights in Feb 2024 ### 2/10 Terrible #### Irfan Aug 1, 2022 Disliked: Cleanliness, property conditions & facilities Not a recommended place to stay ##### Irfan Stayed 6 nights in Jul 2022 ### 6/10 Okay #### Nazia Jun 1, 2024 Liked: Staff & service Booking for ground floor but gave top floor room Key card didn’t work on several occasions Felt coerced into going on a boat ride when we first arrived (which was not quite to my taste) Strong smell of tobacco randomly in our room Staff in general quite helpful ##### Nazia Stayed 4 nights in May 2024 ### 6/10 Okay #### Anna Martha May 7, 2024 Liked: Staff & service, amenities The hotel has very small rooms. A small closet, not nearly enough for stuff of two persons. No hooks to put you clothes on. Bed was OK. Shower good. Cleanliness average. Breakfast simple but good and healthy. View was good from terrace over the Blue Mosk. Since it was chilly we didn't sit there. Part of the hotel floors can be reached with elevator. Part only by taking many stairs. Not accessable for disabled travelers due to stairs at the entrance. ##### Anna Martha Stayed 7 nights in Apr 2024 ### 2/10 Terrible #### Philip Oct 12, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Poor and over-priced add-ons. Stained sheets, foul smelling bathroom, beers at over 10 Euros each plus a service charge added. Out-dated and run down with limited facilites. ##### Philip Stayed 1 night in Oct 2022 ### 2/10 Terrible #### Oksana Jun 13, 2023 Disliked: Staff & service, property conditions & facilities I booked this hotel only because they promised my Expedia agent to provide free airport shuttle to/from IST Airport. They do NOT offer shuttle and didn’t arrange a pick up for me. I had to pay for the taxi 80 Euros ( both ways). Breakfast starts at 8 am. I asked to wake me up at 5 am, they called at 4 am. I arrived at 11pm night before, I was waiting for transportation for 3 hours in the Airport, where I had to ask strangers for help, Wi-Fi at the airport didn’t work on my phone. They don’t provide even a bottle of water and didn’t offer breakfast in the box to go. Room is VERY small, 5 by 6 feet. Noisy. Bathroom smells like sewage. No normal shower-only hose on the wall, like for the bide. Very shabby place, no exit signs. Personal doesn’t speak decent English or Russian and apparently they are stupid, if can not even wake up people on time. Extremely disappointed. Do NOT stay at this property. They don’t care at all. ##### Oksana Stayed 1 night in Jun 2023 ### 4/10 Poor #### Chak Yin Nov 18, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### I wish my girlfriend used their photographer When I got to my room I discovered that a curtain was just hanging by one connector, the bed was not properly set, which appeared that someone had already used it, as there were hairs on the pillow, bits of toothpaste in the sink and a pair of used socks in the bin. I went to reception to report this and was condescending told that I could have used the phone in the room. I went back to the room and after a bit of searching, I found the phone in the bathroom. To add insult to injury, the phone was also broken. It took several requests to the desk to get this sorted and after a few hours, they managed to sort out a few of the problems before I gave up and opted to get some sleep. The next morning I was able to look around the hotel and discovered the photos of this hotel is similar to dating apps where people post their best pictures, but has a considerable gap with reality. The outdoor space is cluttered with slightly disturbing garden ornaments and the lawn is mainly weeds. The reception area has a big section separated out and used as offices, which is different to the photos. In general it was very disappointing when compared to the photos they provided for the public areas. My room had seen better days and the furnishings were worn. I’m not sure if my room was haunted, as the robe they provided had several large holes as if it had been involved in some violent activity and I could hear voices in my room, which is strange as they are supposed to be soundproof. ![](https://a.travel-assets.com/ugc/hotel-reviews/65D15D8AC07859592422D44DE0993A7C359A4DC41668770373626.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/95985780887C2E57114D4763B1E9CE4F86AC5B691668770372850.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Chak Yin Stayed 4 nights in Nov 2022 ### 6/10 Okay #### Chayma Sep 15, 2025 Propre et à proximité des lieux touristiques ##### Chayma Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Rose Mery Sep 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Poco aire acondicionado.... ##### Rose Mery Stayed 2 nights in Jul 2025 ### 8/10 Good #### Alejandro P. Jul 8, 2025 ##### Alejandro P. 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