10/10 Excellent
Ina, Vancouver
Travelled with partner
May 13, 2024
Liked: Staff & service
Disliked: Amenities
The staff was excellent! Special mention to Hussein who went out of his way to be helpful! The location was excellent to walk to all of the tourist sites and the tramway was also close by. The room (partial sea view room) was quiet and just the right size. We have never stayed in a budget hotel and were hesitant but if you want to be in the right place to walk to everything then this hotel is the one to stay at. The floor in our room was filthy when we checked in but we asked for it to be washed and it was the next day. Breakfast was the only disappointment, not enough seating for guests and the seating that was there was too cramped. There are 13 rooms so a max of 26 guests and there were only enough seats for 10. There was also a table for 4 at the end but every morning the house cleaner or cook would sit there & put belongings so no tourist could use that table, this should stop! The food selection was also disappointing, one small coffee pot that took a long time to fill so if more than 5 people needed a coffee you would wait almost half an hour to get a cup, hard boiled eggs our first day were hot and then the next 2 days were cold left overs from the first day, one small 2 slice toaster. Every tourist wants to get out of there as soon as possible in the morning to avoid line ups at sites so breakfast held us back each day. The ‘selection’ of food available was also very poor and it was not replenished so again if you arrived after it was gone you were out of luck!
Ina
Stayed 3 nights in May 2024
